ENTERPRISE THINKING MetaMatrix Consulting Group • Helmet • Bike size • Handlebars • Shirt • Shorts • Shoes • Wheels • Metal Alloy • Frame • Crankset
Jan 11, 2016
ENTERPRISETHINKING
MetaMatrix
Consulting Group
• Helmet• Bike size
• Handlebars• Shirt
• Shorts• Shoes• Wheels
• Metal Alloy• Frame
• Crankset
ENTERPRISETHINKING
MetaMatrix
Consulting Group
• Save up to 30% of you energy
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MetaMatrix
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SYSTEMS &
STRUCTURE
How to INSURE predictable reliable results.
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MetaMatrix
Consulting Group
Mario Andretti and YouIf you were to place Mario in a race car with no wheels and you were in a Honda Accord
with wheels, who would win?
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Rule of Structure
80% of a firm’s ability to compete and employee’s ability to succeed is driven primarily by the structure
the firm has to offer. The role of management is to think…design
the structure, processes and goals to insure the probability of
success.
MetaMatrix Consulting Group LLC
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MetaMatrix
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McDonalds’ Before and After
Drive through before visual display
Uncertain about order
Frustrated with individual
Increased chance of wrong order
Wondering about final total price
Drive through after visual display
Confirmed orders before production
Individual less important
Increased chance of success
Total price clear to viewer
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ENTERPRISETHINKING
MetaMatrix
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Sugarbush Ski SchoolMost profitable part of the mountain
Average wait used to be 1 hour each morning
Management did not understand their role
2.5 hours – changed the focus from “the magic moment” to cattle.
Changed the role from teamwork to decision making
Within one day the line queue dropped to 10 minutes
No technology changed.
MetaMatrix Consulting Group LLC
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How it worked for years
Adult & Private Lessons
Kids Counter and Customer Service
MetaMatrix Consulting Group LLC
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Winning strategies and tactics
Customer Form CounterGreeter
Adult & Private Lessons
Kids Counter and Customer Service
MetaMatrix Consulting Group LLC
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FAX UPFAX DOWN
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Systems Define Outcomes
NYS DEC’s Automated Licensing System5 Hours and 14 minutes
Replaced a hand system
WorldCom Primary Contractor
Named DECALS $15,000,000
Computer refused to issue licenses
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Consulting Group
6 People a day die in a pool
poseidon-tech.com
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ALLIANCEDEVELOPMENT
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WHY WOULDYOU CARE ABOUT
ALLIANCES?
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Partnerships and Alliances
Who are your allies?– Who are your 3 best business allies?– Who are your 3 best family allies?– Who are your 3 best co-working allies?
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7 Types of Alliances
Ad Hoc Short TermMinimum Resources
Consortium Long Term Low Resources
Project Joint Venture
Short TermMedium Resources
Joint Venture Long Term High Resources
Merger Long Term High Resources
Acquisition Long Term High Resources
Affiliate Various Terms Low ResourcesModified Lorange and Roos
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Alliances
Best 2nd tierT M Goal Goal
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Statistics on Alliances
Hergert & Morris 198871.3% of alliances are between rivals
37.1% of alliances are for new products
Reasons for alliances35% Competition or Distribution
25% New Technology
20% Economics of Scale
20% Legal or Regulatory
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7 Strategic Tools
• Objectives – True goals of both parties• Strategic – Structure and direction of firm• Budgeting – Allocation of funds
– Where going to get the funds in Gov’t• Controls – How systems will be developed• Financial – Distribution and set-up• Human Resources – Who, What and Where• Risk Assessment – Is this worth the time
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Consulting Group
Alliances
Best 2nd tierT M Goal Goal
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The Purpose of Alliances
Predictable Future Alliance Created
New Reality
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Step 4
Step 3
Step 2
Step 1
Strategically Career Ladders
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THINKTRIANGLES
Strategically Think Shapes
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Something the Lord Made
Who gives who credit…or…?
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November 1944 – 1st Heart Surgery
Eileen Saxon, a 15-month-old "blue baby," Johns Hopkins operating room. Dr. Alfred
Blalock & Vivian Thomas
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RQ-1 Predator MAE UAV
Arming the predator with Hellfire Missiles(Army, Navy, Engineering Functional, Contractors, SPOs)
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Northrop Grumman merger is a no-go
Lockheed Martin has terminated its merger agreement with Northrop Grumman Corporation, ending the U.S. government's need to pursue its lawsuit to block the combination. The corporation notified Secretary of Defense William Cohen of the decision made by the Lockheed Martin Board of Directors.
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Northrop’s Aquisition
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So what is it?
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Still guessing?
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F-22 Joint Venture
• Boeing• Lockheed
• General Dynamics
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Boeing and Lockheed
• United Space Alliance (USA) is one of the world’s leading space operations companies. Established in 1996 as a Limited Liability Company (LLC), USA is equally owned by The Boeing Company (NYSE:BA) and Lockheed Martin Corporation (NYSE:LMT) and employs people in Texas, Florida, Alabama, California and Washington, D.C. USA manages and conducts space operations work involving the operation and maintenance of multi-purpose space systems, including systems associated with NASA's human space flight program, Space Shuttle applications beyond those of NASA, and other reusable launch and orbital systems beyond the Space Shuttle and Space Station.
• As the prime contractor for NASA’s Space Shuttle Program, United Space Alliance is responsible for the day-to-day operation and management of the U.S. Space Shuttle fleet and brings a broad range of expertise to the job, including:
• • Mission Design and Planning • Flight Operations • Software Development and Integration • Payload Integration • Integrated Logistics • Astronaut and Flight Controller Training • Vehicle Processing, Launch and Recovery
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Fermi National Accelerator Laboratory
Universities Research Association, a consortium of 90 research universities.Accelerators & Colliders
Proton to 99.999946 the speed of light
Interior of Fermilab's linear accelerator
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Hollywood Model• $21,000 Spent on sign in 1923• Hollywood Real Estate Group• Mount Cahuenga
• Movie Industry Alliances• Small firms brought together• Limited time frame• Small film companies• Disband when done
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Security Consortium
http://www.biometrics.org
Started 1992
Purpose to exchange information
Meets twice per year
Create Standards
Watch Legal and Ethical Direction
Run by US Government
Includes Academia, Private firms,
Government and Non-Profits
FaceMulti-modal
Fingerprint
Retinal
Hand and Finger Geometry
Vein
Handwriting
Various/Others
Iris
Voice/Speaker
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Life of the alliance
Mother and father create a child:
Results if both committed?
Results if one is committed?
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HOW COULD YOU USE THIS EVERY
DAY?
What might be the results?
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New Product and Service Development
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NEW PRODUCT &
SERVICE DEVELOPMEN
THow to INSURE predictable reliable
results.
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Consulting Group
NP&SD - Russian Roulette
$10 Million Dollars
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NP&S are all over…• Accounting
– Invoice, Software
• IT– Software, Server,
Computers
• HR – Training, Handbook,
Leasing
• Maintenance – Chemicals, Tools
• Logistics – Shippers, Online tracking
• Engineering – New process, Forms
• Design – On-line service, ASP
• Finance – Proposals, Credit Cards
• Sales – New video, Products
• Manufacturing – Equip., Staging Systems
• Operations – 24 tech Support, Site Select
• Marketing – Ad Campaign, Survey
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New Product Failure“25 to 45 % of new products launched, fail. Percentage will vary by industry.” Dr. Robert G. Cooper in his book, “Winning at New Products”
“19,000 new products were introduced to supermarkets and half disappeared from the shelves within two years.” David A. Light, Harvard Business Review, November-December 1996, Briefings from the Editor, based on 1995 study.
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MetaMatrix
Consulting Group
Draw a picture of how you do it
now.
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NP&SD Attrition
100
90
80
70
60
50
40
30
20
10
0 0 10 20 30 40 50 60 70 80 90 100
IDEA GENERATION
SCREENING
EVALUATION
DEVELOPMENTTESTING
COMMERCIALIZATION
SURVIVAL RATE(%)
CUMULATIVE TIME IN PROCESS (%)
ENTERPRISETHINKING
MetaMatrix
Consulting Group
Starting Strong
Discovery
Stage 1
Gate1
Idea Screen
ScopingGentle screenStrategic alignmentFeasibilityMagnitude of Opport.Market attractivenessProduct advantageFit with policiesKiller variables
Internet SearchLibrary SearchFocus GroupsConcept TestUser Test
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Making sound decisions
Gate2
Stage 2 Build Business Case
Competitive analysisIn-depth research /with customers Target marketDelineated Product ConceptProduct strategyProduct benefitsValue propositionSpell out desired Features Attributes Requirements SpecsMarket investigation & studyManufacturabilityCost to manufactureInvestment
Legal TechnicalSales InvolvedMarketing InvolvedPayback period
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Creating the right product
Gate3
Stage 3
DevelopmentParallel marketing & operationsRapid prototypeWorking modelFirst prototypeLegal - patentsLab testsIn house testsAlpha TestsUpdate financialsFacilities requirementsMarket launch plansContinue - Customer feedback Marketing analysis
Decision to spendConfirm case
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Make sure you didn’t miss anything
Gate4
Stage 4
Testing & ValidationExtensive validationProduct processCustomer acceptanceEconomics of productIn-house test continueUser trials continueTrial limited productionPretest Trial sell Test market Financial Analysis
Review probable executionRevised financialsQuality = original definitionWork reviewedGo to test
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Increased success rates
Gate5
Stage 5 Launch
Quality of testingQuality of validationFinancial review Post Launch
Review Review costsReview profitsReview strengthsReview weaknessesReview what learned