Page 1 Page 2 HELLO! I AM YOUR LOYAL CUSTOMER Annika Davidsone CBO PINS.coPage 3 Page 4 WHO ARE THE MOST LOYAL PEOPLE?Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 BRINGING SPORTS OUTSIDE THE STADIUMPage 17 Page 18 Page 19 Page 20 BE YOURSELF! BE EMOTIONAL!