It all starts with hello! The highly intelligent feedback platform Truly making sense of your Customer experience
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It all starts with hello!
The highly intelligent feedback platform
Truly making sense of yourCustomer experience
It all starts with hello!
There is only one boss. The customer.And he can fire everyone in the companyfrom the chairman on down, simply byspending his money somewhere else.
Hello!Sam Walton
Walmart
It all starts with hello!
unhappy customers happy customers
happy customers
large, silent majority
unhappy customers
small, silent majority
It all starts with hello!
Emotionalcustomer engagement
Long-termbusiness value
It all starts with hello!
Emotionalcustomer engagement
Long-termbusiness value
Pay more
Buy more Forgivehiccups
Stayloyal
Cost less
ShareinsightsCo-create
Promoteyou
It all starts with hello!
Customer feedback system
An automated closed-loop feedback mechanism
At predefinedmoments in theircustomer journey
Activates workflowsfor service recovery
and promotor engagement
Provides dynamicdashboards (pull)
and pushes reports(push) to all
stakeholders
Captures feedbackof all customers
Logs all feedback at the customercontact level in aCRM database
It all starts with hello!
Hello Customer is an innovativevoice of the customer platform
that combines:
Feedback with 1 single question
Based on NPS
High response rates
Automated text &sentiment analysis
15 languages
In-depth insights
Actionableinsights
Benchmarking & CRM
Real-time alerts
It all starts with hello!
It all starts with hello!
It all starts with hello!
It all starts with hello!
It all starts with hello!
Getting to know your customerstarts with a simple hello!
It all starts with hello!
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