Agency in chaos? Not for long. In the life of an Agency, crisis happens. It’s just the nature of the business. That’s when we step in to turn things around. Examining every aspect of the project cycle—from people to process to finance—we refine strategies, clarify Business Inquiries: Jayne Heggen | [email protected] | 847-707-0225 HEGGEN GROUP We deliver reliable breakthrough solutions in the areas that matter, even the tough ones. Account Profitability – Leveraging resources and capabilities Client Satisfaction – Delivering a compelling brand promise Revenue Growth – Identifying under-serviced expansion opportunities for long-term client relationship Our approach is holistic, our results are measured with preset criteria. 360° Internal Immersion including comprehensive process map Stakeholders agenda and perspective integration to achieve a consistent Agency brand approach Assess every solutions potential, feasibility, and prioritization Develop and execute implementation plan, interim management and mentorship Measure against pre-established criteria Comprehensive engagements. Account Management Realignment Agency Performance Benchmarking & Measurement Agency Performance Management Agency-to-Agency-to-Client Relationship Agency-to-Client Relationship Client Onboarding and Re-Onboarding Client Services Methodology Financial Compliance Marketing Operations Services & Methodology Multi-Discipline Agency Network Integration & Management Organization Staffing Alignment Tradigital Project Management Methodology & Delivery Systems AGENCIES Brandevotion Digitas GSI Commerce Hal Riney Hoffman I Lewis Kestnbaum Object 9 Powerpact Publicis Modem HQ/SF Publicis USA Real Branding RTCRM Slay PR Swirl The Martin Agency True Action WPP Group Wunderman HQ/CHI Wunderman Global Y&R BRANDS Abbott Labs Amex Capital One Circuit City Stores Darden Restaurants Dell Ebay General Mills Harry & David Hewlett-Packard LG Lipton Microsoft Microsoft Retail Nationwide PayPal Peet’s Coffee Pepsi Sanofi Pasteur Sony HAV United MileagePlus Unilever World Access roles, reset expectations, resolve conflict and open cross-departmental dialogue. In short, we bring order to chaos.