H e r e i s w h a t y o u s a i d ? “ V e r y h a p p y w i t h t h e s e r v i c e p r o v i d e d . F e l t I u n d e r s t o o d m y h e a r i n g n e e d s m u c h m o r e f o l l o w i n g t h e a d v i c e g i v e n a n d w a y s t o a d d r e s s s o m e o f t h e d i f f i c u l t i e s I h a v e f a c e d w i t h m y h e a r i n g p r o b l e m s . T h a n k y o u s o m u c h . " “I was given hearing aids that gave me excellent hearing. I wish I had sorted the problem out earlier.” “The people were very good. At 82, you need help and I got that.” “Everything was very good from start to finish for which I thank you.” D a r l i n g t o n M e m o r i a l H o s p i t a l Hollyhurst Road Darlington County Durham DL3 6HX U n i v e r s i t y H o s p i t a l o f N o r t h D u r h a m North Road Durham DH1 5TW H o w t o c o n t a c t u s The information in this leaflet was compiled by the Audiology Department, County Durham and Darlington. For further information on contacting us or getting to our hospital, please call one of the numbers above or visit w w w . c d d f t . n h s . u k Telephone: 01325 743 153 Textphone: 01325 487 327 Telephone: 0191 333 2305 Textphone: 0191 333 2741 Email: [email protected]Email: [email protected]with you all the way Hearing Tactics w w w . c d d f t . n h s . u k Audiology Department Review date: 2020 LP139922 Date of origin: 2017
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Hearing Tactics - cddft.nhs.uk tactics 2017.pdf · Tactics? “Very happy with the service provided. ... When listening to the TV or a music system, use headphones or a loop system
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“Very happy with the serviceprovided. Felt I understood myhearing needs much more followingthe advice given and ways to addresssome of the difficulties I have facedwith my hearing problems. Thank youso much."
The information in this leaflet was compiled by the AudiologyDepartment, County Durham and Darlington.
Date of origin: Jun 2013 Review date: Feb 2015
For further information on contacting us orgetting to our hospital, please call one of the
numbers above or visit www.cddft.nhs.uk
“I was given hearing aids that gave meexcellent hearing. I wish I had sortedthe problem out earlier.”
“The people were very good. At 82, youneed help and I got that.”
“Everything was very good from startto finish for which I thank you.”
“Very happy with the serviceprovided. Felt I understood myhearing needs much more followingthe advice given and ways to addresssome of the difficulties I have facedwith my hearing problems. Thank youso much."
The information in this leaflet was compiled by the AudiologyDepartment, County Durham and Darlington.
Date of origin: Jun 2013 Review date: Feb 2015
For further information on contacting us orgetting to our hospital, please call one of the
numbers above or visit www.cddft.nhs.uk
“I was given hearing aids that gave meexcellent hearing. I wish I had sortedthe problem out earlier.”
“The people were very good. At 82, youneed help and I got that.”
“Everything was very good from startto finish for which I thank you.”
“Very happy with the serviceprovided. Felt I understood myhearing needs much more followingthe advice given and ways to addresssome of the difficulties I have facedwith my hearing problems. Thank youso much."
The information in this leaflet was compiled by the AudiologyDepartment, County Durham and Darlington.
Date of origin: Jun 2013 Review date: Feb 2015
For further information on contacting us orgetting to our hospital, please call one of the
numbers above or visit www.cddft.nhs.uk
“I was given hearing aids that gave meexcellent hearing. I wish I had sortedthe problem out earlier.”
“The people were very good. At 82, youneed help and I got that.”
“Everything was very good from startto finish for which I thank you.”
Get the speaker to catch your attention beforetalking and watch their lips, gestures and facialexpressions
Ask the speaker to face you and be in good lightso you can watch the speaker’s lips.
Ask them to rephrase it rather than repeat it ifdon’t hear initially and to speak slower
Try to find out what the topic of conversation is -an awareness of the subject makes it easier tofollow conversation
Try to keep calm, if you reflect for too long onwhat you missed it will be harder to rejoin theconversation
Use hearing aids if you have them.
Keep the talker’s face clearly visible and in thelight
If you hear better on one side, ask friends andfamily to sit next to that side when talking toyou
In churches, theatres and similar, sit near thefront and use the loop system if possible
In pubs and restaurants, try to sit away from anyloudspeakers, and in a corner or with your backto the wall. This reduces background noises
Turn off, or move away from, TV, radio or noisyhousehold appliances
Discourage people from trying to talk to youfrom a different room
Close any doors or windows that let inadditional noise
In your own home choose soft furnishings (thickcarpets and heavy curtains) and double-glazing
When listening to the TV or a music system, useheadphones or a loop system with your hearingaid so you can reduce the volume on the TV. Ifthe sound is distorted turn it down; increase thetreble for listening to speech and the bass whenlistening to music.
Don’t’s :-
Don’t stand too far away from the speaker andask them not to turn away from you whentalking
Don’t be too hard on yourself. No one hearscorrectly all the time
Don’t bluff, a good communicator will clarifywhat they have said if you look puzzled
Don’t let others simply shout this distorts sound
Don’t let others talk to you from a differentroom ask them to join you or you go to them.