WHIRLPOOL CORPORTATION CONFIDENTIAL Pre-certification/Pre-authorization Claim Status Eligibility Benefit Information Provider Network verification IVR- Available 24/7 1 st Level Appeals 1-800-660-6212 CUSTOMER CARE REPRESENTATIVES Whirlpool Service Line 1-800-660-6212 M-F 8:00 a.m. – 6:00 p.m. EST HealthSCOPE Benefits 1
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New id cards will NOT be issued for 2018. Members need to continue to use the same cards they have already. Member id’s, claims submission provider networks are the same. The Aetna logo is for outside the local Lakeland area.
Whirlpool has 2 cards per family instead of a card with each dependent name. The card will indicate coverage status of EMPLOYEE only, EE and SPOUSE, FAMILY etc.
HealthSCOPE Benefits
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WHIRLPOOL CORPORTATION CONFIDENTIAL
Whirlpool 2018 Benefit Plan Options
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NOTE: REWARDS PLAN IN
NETWORK DEDUCTIBLE
INCREASES TO $1,100/$2,200.
Savings Plan indiv out of
pocket limit increased from
$6,850 to $7,350.
WHIRLPOOL CORPORTATION CONFIDENTIAL
HealthSCOPE Benefits
Whirlpool 2018 Biometric Screening Incentive Info
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WHIRLPOOL CORPORTATION CONFIDENTIAL
HealthSCOPE Benefits Whirlpool Prescription Drug Benefit 2018
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WHIRLPOOL CORPORTATION CONFIDENTIAL
PRE-CERTIFICATION PROCEDURES
All members, along with their providers, will be required to pre-certify all: Non-emergency inpatient admissions
Major outpatient surgical procedures
Non-stat MRI, PET and CT Scans
Outpatient mental health facility admits or visits
Dialysis
Chemotherapy
Contact HealthSCOPE Benefits for pre-certification at