health_management_information_system.pps

Health Management Information System (HMIS) ... A beginning towards Integration

GenesisResources utilized towards data compilation rather than Intelligent analysis in the health sector

Statutory Reports / Parliament Questions / RTI manually prepared

Lack of real-time Monitoring and Evaluation of various projects and programs of the Ministry

What we need.Decision Support System for Policy MakingInformed and Improved decision makingTimely Interventions / Course Corrections

Journey in the last 2 years ... (1)MIS FormatsWide discussions with all stakeholdersKey aspects of NRHM/RCH-IISent to States in August, 2006 Key Health indicators integrated in November, 2006

Flow of Data from StatesPaper form some through e-mailFormats changed by statesDelayedOnly 25 States reported data on new form

Journey in the last 2 years ... (2)Capacity Building on M&E

M&E Training included in IDHAP Trainings Oct 2006 to April, 2007National Workshop on M&E and FM in May, 20073 Regional Workshops in July-December, 2007World Bank Study on Data Utilisation June, 2008Multi-Dimensional Workshop on M&E June, 2008HMIS, QA, AHS, Concurrent Evaluation, Triangulation

Clearing House on Information

Rationalisation of FormatsDetailed discussions with Programme DivisionsSeveral IterationsFinal Formats sent to States in September, 2008

Journey in the last 2 years ... (3)Information Technology interventions

Software vendor selected through tendering processData Warehousing Solution to be implementedWeb-based application developed in April, 2008Launch delayed due to rationalisation of formats

Data Centre: Blade Servers procured and installed at NIC, DelhiDisaster Recovery: Servers installed at NIC, HyderabadDedicated Web-site for HMIShttp://nrhm-mis.nic.in All State Prl Secy (HFW) and MD (NRHM) given dedicated e-mails

Key Features of HMIS projectWeb-based Data capturing systemEntry at District level to begin withIncludes District Level FMRsFacility based performance to be entered Automatic aggregationKey indicators to be generated for local level useIntelligent analysis for use at all levelsStandard and Custom ReportsNational, State and District Fact SheetsIntegration of health related information across programmes

Highlights of Web Based HMIS

IntroductionFormatsReportsData WarehouseValidation through IT, Triangulation etcTrainingHardware and Software

MIES Reporting FormatsHMIS Formats has three components:MonthlyQuarterlyAnnual

Monthly Format- HMIS

Quarterly Format- HMIS

Annual Format- HMIS

Online Data Entry

IntroductionFormatsReportsData WarehouseValidation through IT, Triangulation etcTrainingHardware and Software

Analysis / Reports

Reports

Reports

Reports

Reports

Reports

Reports

Reports

Reports

Reports

Reports

IntroductionFormatsReportsData WarehouseValidation through IT, Triangulation etcTrainingHardware and Software

IntroductionFormatsReportsData WarehouseValidation through IT, Triangulation etcTrainingHardware and Software

Triangulation*TriangulationMonitoring/ Performance dataSurvey Data/ Evaluation studiesCommunity MonitoringConcurrent Evaluation

Reports / Analysis

Reports / Analysis

IntroductionFormatsReportsData WarehouseValidation through IT, Triangulation etcTrainingHardware and Software

Training Training of trainers Training of data providers at the peripheral levels on how to fill forms Training of computer operators on the use of the software & hardware Training of staff at different levels on data utilization

Training (Detailed Plan)

Type of Training Training Material Contents Training for Data Providers Data Dictionary Manual for Data Providers (separate Manual for each level) List of IndicatorsFormulasDefinitionsData sources Instructions on how to fill out forms Training for Data Users Manual for Data Users (separate Manual for each level) Data analysisInterpretationUtilization Training for Computer Operators Computer Software Users Manual Detailed instructions (with examples) on how to use the software; troubleshooting Training of Trainers Trainers Manual Instructions on How to implement the training programme for data providers and data usersTeaching strategiesGuidelines on the use of the Manual for Data Users and Manual for Data Providers

IntroductionFormatsReportsData WarehouseValidation through IT, Triangulation etcTrainingHardware and Software

Hardware & Software Minimum P-III with 64 MB Ram, 10 GB Hard Disk Windows 98 and above NIC Terminal (IDSP etc) Or Internet Connection (Broadband, Cable, Dial-up etc) Web Browser (Internet Explorer etc.) MS Office (For further analysis)

.. Will to Capture and send data Analyze and Use dataSend feedback down to data source/aggregation point

Next StepsWeb-based application readyAwaiting security clearance from NICNational Launch on 14th October, 2008State Prl Secy & MDs to be sensitised at PuducherryHands-on-Training to State MIS officers on 21-22 October, 2008Regional Workshops in States for District MIS officers

Thank You!

***Summary::SAS Performance Management takes industry specific approaches supported by domain expertise and cross-functional intelligence solutions, all on one platform SAS -- that enables organizations to measure, analyze, and improve performance. It is a continuous, enterprise-wide process, not a one-time analysis or event..

Lets look specifically at this metric for customer profitability.

*Notes outlining example:SAS Performance Management takes industry specific approaches supported by domain expertise and cross-functional intelligence solutions, all on one platform SAS9 -- that enables your organization measure, analyze, and improve performance

The first KPI we are looking at is Customer Profitability in banking -- Lets see how the retail banking industry uses SAS Performance Management to drive customer profitability.

Business Questions (Retail Banking Specific)Who are the most profitable customers and what do they have in common? What do they own in terms of product mix? What channels do they use most?The answers to these questions hold the key to the success of future effective cross-sell programs for deepening customer relationships that will drive up customer profitability.

Technology Challenges (Retail Banking Specific)Knowing the economics of customer relationships in banking requires profitability details at the account level. However, the data volumes involved can be too large for traditional costing and profitability software to handle.

Understanding customer profitability involves multiple pieces of technologies and processes seamlessly working together. However, most banks have been forced to cobble together different systems from different vendors. (Danger is that you are only as strong as the weakest link)

So whats behind SAS Performance Management in this example?

SAS Data Integration provides the direct access to Oracle database and then feeds the cleaned customer transaction history to determine customer profit.

SAS then tackles the challenging non-interest expense distribution or cost transfers and calculates profitability for tens or hundreds of million retail customers at accounts level.

SAS performs multi-dimensional analysis (by customer, product mix, and channel) and deploys or delivers the customer profitability insights to the right business units at the right time

SAS Performance Management - as you can see - completes the full cyclefrom data to decisions.