Healthcare in the age of mobile working - with Ericom

Healthcare in the age of mobile working

Agenda

o Flexible Working Rights

o The World Before BYOD

o BYOD – How is it done now?

o Seeing through the hype

o The BYOD Dilemma

o Keeping Control

o Ericom Software

Flexible Working Rights

“Extending the right to request flexible working will help to create a

cultural shift towards more modern, 21st century workplaces where

working flexibly is the norm.” Jo Swinson – Business Minister

Benefits to the organization:

Businesses have reported benefits to their firms in allowing staff to adopt

more flexible working practices. This includes more than half reporting an

Improvement in their relationship with their employees and staff

motivation, 40% reporting a boost in productivity

“Our experience from working with thousands of employers is that

flexible working is both good for business and employees”

Brendan Barber – ACAS Chair

The World Before BYOD

Work is done from your desk

• No flexibility

• No access to information outside of

prescribed locations

No real innovation, though

risks are minimized

Seeing through the type

Seeing through the type

Because working is changing

The lines are blurring

The survey, carried out by YouGov, reveals that 47% of all UK adults

now use their personal smartphone, laptop or tablet computer for work

purposes. But less than 3 in 10 who do so are provided with guidance

on how their devices should be used in this capacity

ICO 7th March 2013

Cost is significant…

but the need to innovate is still strong

BYOD doesn’t have to mean….

The BYOD Dilemma

Desire for it to work?

The Challenges:

• Extending the use of IT to improve patient care

• Making applications and data accessible to clinicians at work and

at home in a secure manner

• Ongoing pressure on departments to do more with less

• Enabling a multitude of devices while ensuring the current IT

department doesn’t increase in complexity

• How to deliver legacy applications with modern systems

The BYOD Dilemma

Many messages and ways of delivering

BYOD

What should I choose?

I need…

Mobility

Connectivity

Applications and

apps

I need…

Performance

Mobility

Applications and

apps

Connectivity

I need…

Performance

Mobility

Applications and

apps

Connectivity

I need…

Performance

Applications and

apps

I need…

Mobility

Apps

Low cost

The Different Considerations

BYOD in Health

On your own

Consumer device

Enterprise provides no management

Bring Your Own

Consumer device

Enterprise exercises limited

management

Choose your own

Enterprise device

Whitelisted devices with looser policies

Here’s your own

Enterprise device

Predefined devices with strict policies

High Freedom

Low Trust

High Trust

Low Freedom

Mobile Management

Application?

Device?

OS?

Where do you take the control?

So which is it?

• All have advantages and

challenges

• You don’t have to be set on

a one-size fits all mentality

• Embracing multiple

approaches

Keeping Control

Are any of the following statements true for your company?

I don’t know how much regulated data is on mobile devices used by

my employees or transferred to cloud-based file sharing applications.

My employees can access regulated data using unsecured mobile

devices.

I am not worried about the risk of having regulated data on mobile

devices and it is not a top security priority for me.

I don’t monitor employees who access and use regulated data on

mobile devices

I don’t regularly and clearly convey to my employees the importance of

protecting regulated data on mobile devices.

I don’t have structured and legally vetted oversight or governance

practices in place regarding mobile devices.

About Us

Ericom is the “Access Done Right” company:

We provide access to any application, from any device, anywhere.

The Ericom Message

Any Device

Any ApplicationAnywhere

Ericom enables you to:

The Ericom Message

Quickly deploy application

access for consultants & staff

Easily maintain security

Keep the IT environment simple

Ensure ongoing cost effectiveness

Case Study (Healthcare)

Hospital in US

● 370 beds, 750 doctors, 2,500 babies each year

● 4,000 employees

● Nursing station kiosk access to patient records

● Nurses and doctors walk around with iPads

● Thin clients in the hospital room

● Doctors need remote access to records and images

● Executives view business information

● Employee access to benefits system

● External billing companies access to internal systems

More Healthcare customers

HealthMaster

● Nursing station access to patient records

● Nurses and doctors walk around with various devices

● Doctors need remote access to records and images

● Executives view business information

● Employee access to benefits system

● External billing companies access to internal systems

Ericom AccessNow Demo Site

www.ericom.com/Demo_AccessNow

Benefits

Simple, easy and inexpensive to maintain

Requires no additional infrastructure for deployment

Requires no upgrades or patches on device

With AccessNow, no client software installation or plug-ins

Browser access makes life easier for IT admins

Enables BYOD - support for ubiquitous browser

access from PCs / Tablets

Users can work with Web apps and Windows apps

simultaneously.

Questions? Comments?

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