Healthcare HRM 2e PPT Ch 01[1]

Healthcare Human Resource

ManagementFlynn Mathis Jackson

The Nature and Challenges

of Healthcare HR Management

Chapter 1

PowerPoint Presentation by Tonya L. Vogel, PHR

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Learning Objectives

After you have read this chapter, you should be able to:

Identify the types of healthcare organizations Describe the current and future states of the

healthcare industry List and briefly describe human resource

management activities Explain the unique aspects of managing human

resources in healthcare organizations Discuss several of the human resource challenges

existing in healthcare

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Categories of Healthcare Organizations

Physician Offices and Clinics Hospitals and Medical Centers Nursing and Residential-Care Facilities Home Healthcare Outpatient Care Services Medical and Diagnostic Laboratories Offices and Clinics of Other Health Practitioners Dental Offices and Clinics Other Ambulatory Healthcare Services

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Employment in Healthcare

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Healthcare Employment Statistics:

13 million jobs in the U.S.

Labor-intensive industry with wide diversity of positions

Hospitals account for less than 2% of all health service facilities, yet they employ nearly 40% of all healthcare workers

Employment in Healthcare

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Healthcare Position Hierarchy

Figure 1-2

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Current Issues Facing U.S. Healthcare:

Growing Resource NeedsMultifaceted Workforce CrisisEnsuring Patient Safety and Reducing

Variability in Service, Quality, and CostProviding Culturally Competent CareTechnology and Information

ManagementRegulatory Policy

Current State of Healthcare

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Future Issues Facing U.S. Healthcare:

Continued Financial PressuresDemographic ChangesTechnology, Costs, and CompetitionPublic OpinionMore AccountabilityHealth Planning Policy Initiatives

Future of Healthcare

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Current and Future States of Healthcare

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Recruitment and RetentionAging population coupled with fewer workersShift from inpatient care to outpatient careAlternative care is gaining momentumIndependent Practice:– Decline in interest in training nurses– Technology professions offering better pay & benefits– Many more employment options for women to choose

from– Increased stress in healthcare workplaces with smaller

budgets, staffing shortages, and increased workloads– Friction between management and employees will likely

result in widespread unionization

HR Challenges in Healthcare

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Projected Growth of Selected Health Professions 2000-2010

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Major Healthcare HR Change Elements

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JCAHO is an accreditation organization concerned with quality whose members subscribe to a standards-based review process. Onsite reviews ensure the safe and quality care of healthcare consumers.

HR Management Responsibilities:

Planning for effective staffing Providing competent staff Orientation, training, and educating staff Evaluating competence and managing performance

Joint Commission on Accreditation of Healthcare Organizations

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HR Management is gaining prominence:

Organizations are demanding more efficient and effective HR services

Healthcare HR professionals are increasing their training, skills, understanding, and competency

The HR Function in Healthcare

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HR Management Activities

Figure 1-6