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Serving Seniors In-Home
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Page 1: Health Technology Conference 4.14.13

Serving Seniors In-Home

Page 2: Health Technology Conference 4.14.13

In-Home Senior Care Market

$80b Market

33,000Off-Line Agencies

40M Seniors

44M Friends & Family

Page 3: Health Technology Conference 4.14.13

SeniorServe Online Marketplace for Senior Care

Transaction platform forsenior care – find and hire caregivers for daily tasks

SeniorServe Caregivers &Home Helpers

Seniors Friends & Family

+30,000

Page 4: Health Technology Conference 4.14.13

Care PlanCare Plan Pay for HelpPay for Help Government ResourcesGovernment Resources DiseasesDiseases AssessmentsAssessmentsCare PlanCare Plan Pay for HelpPay for Help Government ResourcesGovernment Resources DiseasesDiseases AssessmentsAssessments

Status UpdateStatus UpdateReminderReminderAppointmenAppointmentt

Find help for Mom

Find CaregiverFind Caregiver

Mom’s Care Plan

My CaregiversMy Caregivers

past taskspast tasks

household helphousehold help

transportationtransportation

shoppingshopping

computer helpcomputer help

otherother

DoctorDoctor’’ss

MedicationMedication

Mom’s Tasks

Care CircleCare Circle

Create TaskCreate Task

Care ChartsCare Charts

Care NotesCare Notes

SeniorServe

New Caregiver Request

Elizabeth T. has been sent a request.

Pending

Hi honey, I need the gutters cleaned for winter, some boxes moved from the basement and some light bulbs changed.

Page 5: Health Technology Conference 4.14.13

Care PlanCare Plan Pay for HelpPay for Help Government ResourcesGovernment Resources DiseasesDiseases AssessmentsAssessmentsCare PlanCare Plan Pay for HelpPay for Help Government ResourcesGovernment Resources DiseasesDiseases AssessmentsAssessments

Status UpdateStatus UpdateReminderReminderAppointmenAppointmentt

Find help for Mom

Find CaregiverFind Caregiver

Mom’s Care Plan

My CaregiversMy Caregivers

past taskspast tasks

household helphousehold help

transportationtransportation

shoppingshopping

computer helpcomputer help

otherother

DoctorDoctor’’ss

MedicationMedication

Mom’s Tasks

Care CircleCare Circle

Create TaskCreate Task

Care ChartsCare Charts

Care NotesCare Notes

SeniorServe

Create Task

house cleaninghouse cleaning

transportationtransportation

shoppingshopping

handymanhandyman

cooking mealscooking meals

computer helpcomputer help

exercise & rehabexercise & rehab

office helpoffice help

gardeninggardening

financial & legalfinancial & legal

event helpevent help

pickup & deliverpickup & deliver

movingmoving

companionshipcompanionship

pet carepet care

otherother

Pick a task category

Page 6: Health Technology Conference 4.14.13

Care PlanCare Plan Pay for HelpPay for Help Government ResourcesGovernment Resources DiseasesDiseases AssessmentsAssessmentsCare PlanCare Plan Pay for HelpPay for Help Government ResourcesGovernment Resources DiseasesDiseases AssessmentsAssessments

Status UpdateStatus UpdateReminderReminderAppointmenAppointmentt

Find help for Mom

Find CaregiverFind Caregiver

Mom’s Care Plan

My CaregiversMy Caregivers

past taskspast tasks

household helphousehold help

transportationtransportation

shoppingshopping

computer helpcomputer help

otherother

DoctorDoctor’’ss

MedicationMedication

Mom’s Tasks

Care CircleCare Circle

Create TaskCreate Task

Care ChartsCare Charts

Care NotesCare Notes

SeniorServe

Create Task

house cleaninghouse cleaning

transportationtransportation

shoppingshopping

handymanhandyman

cooking mealscooking meals

computer helpcomputer help

exercise & rehabexercise & rehab

office helpoffice help

gardeninggardening

financial & legalfinancial & legal

event helpevent help

pickup & deliverpickup & deliver

movingmoving

companionshipcompanionship

pet carepet care

otherother

Pick a task category

handyman

Page 7: Health Technology Conference 4.14.13

Care PlanCare Plan Pay for HelpPay for Help Government ResourcesGovernment Resources DiseasesDiseases AssessmentsAssessmentsCare PlanCare Plan Pay for HelpPay for Help Government ResourcesGovernment Resources DiseasesDiseases AssessmentsAssessments

Status UpdateStatus UpdateReminderReminderAppointmenAppointmentt

Find help for MomFind CaregiverFind Caregiver

Mom’s Care Plan

My CaregiversMy Caregivers

past taskspast tasks

household helphousehold help

transportationtransportation

shoppingshopping

computer helpcomputer help

otherother

DoctorDoctor’’ss

MedicationMedication

Mom’s Tasks

Care CircleCare Circle

Create TaskCreate Task

Care ChartsCare Charts

Care NotesCare Notes

SeniorServe

Create Task

Pick Helper Review & PostDescribe Task

Task for Handyman

Title: Enter your task title

Enter your task descriptionDescription:

Location: Mom’s House Other Location

When: Date at Time for How long

Task repeats regularly

Select Past Handyman Task

Page 8: Health Technology Conference 4.14.13

Care PlanCare Plan Pay for HelpPay for Help Government ResourcesGovernment Resources DiseasesDiseases AssessmentsAssessmentsCare PlanCare Plan Pay for HelpPay for Help Government ResourcesGovernment Resources DiseasesDiseases AssessmentsAssessments

Status UpdateStatus UpdateReminderReminderAppointmenAppointmentt

Find help for MomFind CaregiverFind Caregiver

Mom’s Care Plan

My CaregiversMy Caregivers

past taskspast tasks

household helphousehold help

transportationtransportation

shoppingshopping

computer helpcomputer help

otherother

DoctorDoctor’’ss

MedicationMedication

Mom’s Tasks

Care CircleCare Circle

Create TaskCreate Task

Care ChartsCare Charts

Care NotesCare Notes

SeniorServe

Create Task

Pick Helper Review & PostDescribe Task

Title: Clean gutters, move heavy boxes

Clean all house gutters for winter rains, will need ten foot ladder. Medium size house. Move 4 boxes up from basement and allow my Mom to go through them and then move back down. Fix two light bulbs.

Description:

Location: Mom’s House Other Location

When: 2/10/2013 at 3:00 PM for 3 hours

Task repeats regularly

Task for Handyman Select Past Handyman Task

Page 9: Health Technology Conference 4.14.13

Care PlanCare Plan Pay for HelpPay for Help Government ResourcesGovernment Resources DiseasesDiseases AssessmentsAssessmentsCare PlanCare Plan Pay for HelpPay for Help Government ResourcesGovernment Resources DiseasesDiseases AssessmentsAssessments

Status UpdateStatus UpdateReminderReminderAppointmenAppointmentt

Find help for MomFind CaregiverFind Caregiver

Mom’s Care Plan

My CaregiversMy Caregivers

past taskspast tasks

household helphousehold help

transportationtransportation

shoppingshopping

computer helpcomputer help

otherother

DoctorDoctor’’ss

MedicationMedication

Mom’s Tasks

Care CircleCare Circle

Create TaskCreate Task

Care ChartsCare Charts

Care NotesCare Notes

SeniorServe

Price: 60

Post as Pay Request to Care Circle

$ $60 suggested price

(?)

Select Helper:

Fav Helper

Save & Continue

Page 10: Health Technology Conference 4.14.13

Check In BackBack BackBack

Start TaskStart TaskStart TaskStart Task

Today at 3pm. Clean all house gutters for winter rains, will need ten foot ladder....

Notes:

Address

Directions Search Nearby Save More

San Francisco, CA

Joan Senior (415-555-2359)

Client:

Page 11: Health Technology Conference 4.14.13

Check Out BackBack BackBack

Confirm Task CompleteConfirm Task CompleteConfirm Task CompleteConfirm Task Complete

Notes:

Your mom enjoyed looking through the boxes. She found some pictures from your childhood.

Upload PictureUpload Picture

Senior’s Weight:

110 lbs

Page 12: Health Technology Conference 4.14.13

Confirmation BackBack BackBack

Senior ConfirmSenior ConfirmSenior ConfirmSenior Confirm

Task:Clean all house gutters for winter rains, will need ten foot ladder. Medium size house. Move 4 boxes up from basement and allow my Mom to go through them and then move back down. Fix two light bulbs.

Actual Time: 3 hours and 22 minutes

Expected Time: 3 hours

Page 13: Health Technology Conference 4.14.13

Care PlanCare Plan Pay for HelpPay for Help Government ResourcesGovernment Resources DiseasesDiseases AssessmentsAssessmentsCare PlanCare Plan Pay for HelpPay for Help Government ResourcesGovernment Resources DiseasesDiseases AssessmentsAssessments

Status UpdateStatus UpdateReminderReminderAppointmenAppointmentt

Find help for MomFind CaregiverFind Caregiver

Mom’s Care Plan

My CaregiversMy Caregivers

past taskspast tasks

household helphousehold help

transportationtransportation

shoppingshopping

computer helpcomputer help

otherother

DoctorDoctor’’ss

MedicationMedication

Mom’s Tasks

Care CircleCare Circle

Create TaskCreate Task

Care ChartsCare Charts

Care NotesCare Notes

SeniorServe

handymanhandyman

otherother

Caregiver Accepted

Elizabeth T. has accepted your request.

Tuesday at 10am

Task for Handyman

Your task has been created and has received a response.

Completed

Hi honey, I need the gutters cleaned for winter, some boxes moved from the basement and some light bulbs changed.

Handyman Task CompletedYour mom enjoyed looking through the boxes. She found some pictures from your childhood.

2 hours ago

Dispute

Weight: 110lbsPicture: View Picture

Payment: $60Time: 3 hours and 22 minutes

Approve

Page 14: Health Technology Conference 4.14.13

SeniorServe & TaskRabbit

One Transaction

= Trusted Care

= Care Circle

= Affordable

= Health Info

SeniorServe Caregivers &Home Helpers

Seniors Friends & Family

+30,000