1 HEALTH & SOCIAL CARE TRAINING & DEVELOPMENT PLAN SERVICES TO ADULTS WORKFORCE DEVELOPMENT 2019 - 2020
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1
HEALTH & SOCIAL CARE TRAINING & DEVELOPMENT PLAN SERVICES TO ADULTS
WORKFORCE DEVELOPMENT 2019 - 2020
2
CONTENTS APRIL 2019—MARCH 2020
3
4
5
6
7
9
10
12
13
Introduction
Who is Training Available to?
Your Responsibility
Services to Adults Plan & The Care Act
Statutory & Mandatory Training
Other Information
Statutory e-learning
Mandatory e-learning
Training Courses
3
INTRODUCTION
Welcome to the Health and Social Care
Training and Development plan for
2019/2020 designed to support the
workforce delivering services to adults.
Our ambition is for North
Lincolnshire to be the
#BestPlace for our residents
and the #BestCouncil we
can be.
Our goal is to be a sustainable, enabling,
commercial and progressive council.
Our values of equality of opportunity,
excel lence , integr ity and sel f -
responsibility will shape our approach.
4
WHO IS TRAINING AVAILABLE TO?
A wide range of training and courses is available to all those involved in the delivery of
Services to Adults based in North Lincolnshire to support them to deliver high quality
and excellent services. Learning and Development is available to:
Staff,
Managers
Volunteers from the independent voluntary sector
Personal Assistants
Family Carers
Other Local Authority Staff working with Vulnerable Adults
Health Organisations and Partners
External Providers
The Training and Development Plan covers the essential areas the workforce need to
continue to provide excellent services across North Lincolnshire.
Throughout the plan you will find full details of all courses, their content and learning
outcomes. It also includes information about how to access free e-learning courses.
5
YOUR RESPONSIBILITY
Staff Line Managers
It is your responsibility to:
Be aware of your statutory and
mandatory training requirements
To notify your manager of any
gaps that they may be aware of
Set a high priority over your
statutory and mandatory training
over other forms of Learning and
Development
Make every effort to attend/
complete training arranged for
them
Notify your manager of non-
attendance
Highlight any additional support
needs that you may have in order
to complete statutory and
mandatory training
It is your responsibility to ensure that:
All staff undertake statutory and
mandatory training and to monitor
individual and team compliance
Newly appointed staff undertake
corporate induction within the
specified timescales
All managers review individual
training compliance as part of the
quarterly Employee Performance
Review Meeting (EPRM) process
and ensure that accurate records
are maintained
Your staff are given the opportunity
to attend necessary training and
when staff are unable to attend a
statutory or mandatory training
session, an alternative date must be
arranged as soon as possible.
6
SERVICES TO ADULTS PLAN & THE CARE ACT
The Training & Development Plan has been developed to focus on the key
performance indicators identified with the 2017-2020 Services to Adults Plan.
The sections of the Care Act which are of particular significance for a partnership
approach includes:
Have wellbeing at the heart of their care and support - the
‘wellbeing principle’
Receive services that prevent their care needs from becoming
more serious, or delay the impact of their needs
Can get the information and advice they need to make good
decisions about care and support
Have a range of high-quality care providers to choose from
The Care Act Guidance was updated on 26 October 2018. You can access the latest
guidance here.
7
North Lincolnshire Council is committed to equipping staff with the knowledge and
skills required to undertake their roles competently and confidently. We aim to
deliver the highest quality of Services to Adults by ensuring that staff delivering
“Universal, Targeted and Specialist” service provisions are able to fulfil their role.
Staff are expected to take responsibility for developing and using these skills as they
have a contractual responsibility to ensure that they and in turn the organisation
remain compliant with legislation and any relevant standards linked to their roles
through completion of statutory training.
STATUTORY & MANDATORY TRAINING
8
STATUTORY & MANDATORY TRAINING
Mandatory training is compulsory
training that is required for employees
to carry out their duties safety and
effectively in order to meet regulatory
compliance. Mandatory training ensures
the organisation is fit to meet the
priorities of the Council, Directorate
and Service area.
Statutory Training
Statutory training is training that is
required by law; it is part of a
package of measures to ensure the
health & safety of employees when
carrying out their professional duties
and to ensure that they are skilled
and competent to fulfil their role.
Mandatory Training
The requirement of Statutory and Mandatory training is a priority over
other forms of Learning and Development. Should any staff requesting
training be identified as falling below the minimum levels of completion
for either they will be asked to complete these prior to any other
learning being approved.
If you have a specific training requests for yourself, team or service area that are not
identified within this plan that will enhance your Continued Professional
Development (CPD) please contact the team via email at
[email protected] for a copy of the Business Case form.
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OTHER INFORMATION
The following guidelines have been drawn up to ensure that every individual
attending a course is able to contribute, participate and benefit from the learning:
Anyone arriving 20 minutes following the start of any course without prior
agreement may be asked to rebook (at the facilitator’s discretion)
If you need to cancel your booked place on training, please let us and your
manager know as soon as possible so that we can cancel your allocated place
External delegates will incur a charge of £35 per person if cancellation is within
7 days of the training, with the exception of First Aid and Infection
Control which incur a charge of £35 plus VAT.
All external delegates are required to complete an external booking form to
secure their place on a course. To request a form, please contact us using the
contact details below.
Delegates are expected to arrive 15 minutes before the start of the course to
register and access refreshments
Contact us via email at [email protected] or telephone on
01724 298409.
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STATUTORY E-LEARNING (THERE MAY BE FURTHER STATUTORY TRAINING YOU NEED TO COMPLETE SPECIFIC TO YOUR JOB ROLE)
TRAINING HOW OFTEN?
Autism Awareness
2019
Caldicott 2019
Dementia Awareness 2019
Child Sexual Exploitation 2019
Introduction to Diversity
2019
STA
TU
TO
RY
E-L
EA
RN
ING
Fire Safety 2019
Basic Health and Safety 2019
Once
Once
Annually
3 years
Once
3 years
3 years
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TRAINING HOW OFTEN?
Introduction to the Care
Act Parts 1 and 2 2019
Safeguarding Children Basic
Awareness 2019
STA
TU
TO
RY
E-L
EA
RN
ING
Manual Handling 2019
Once
3 years
Once
Prevent—Radicalisation
2019 Once
Safeguarding for Adults Service
Workers—Tier 1 2019 3 years
STATUTORY E-LEARNING (THERE MAY BE FURTHER STATUTORY TRAINING YOU NEED TO COMPLETE SPECIFIC TO YOUR JOB ROLE)
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MANDATORY E-LEARNING (THERE MAY BE FURTHER MANDATORY TRAINING YOU NEED TO COMPLETE SPECIFIC TO YOUR JOB ROLE)
TRAINING HOW OFTEN?
Best Practice in Recording
2019
MECC Healthy Chats
Training
MA
ND
ATO
RY
E-L
EA
RN
ING
Personal Safety
3 years
Once
Once
Financial Assessments Annually
All e-learning can be accessed via Learning Lincs. Please contact us via email at
[email protected] or telephone on 01724 298409 if you require
an account to be set up.
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TRAINING HOW OFTEN?
Advanced Care
Planning:
End of Life
A –
Z T
RA
ININ
G C
OU
RSE
S 2019 /
2020
TRAINING COURSES APRIL 2019—MARCH 2020
WHO FOR? WHEN?
Advanced Care
Planning:
End of Life
(Nursing Staff)
All staff within
Regulated
Services, Case
Workers &
Social Workers,
External
Providers and
Health Care
Assistants
within NLaG
Trust
Half Day
3 yearly
There are 15
places available
for registered
nurses within...
25/04/2019 OR
23/05/2019 OR
27/06/2019 OR
25/07/2019 OR
Full Day
3 yearly
11/04/2019 OR
09/05/2019 OR
12/06/2019 OR
11/07/2019 OR
12/09/2019 OR
10/10/2019 OR
14/11/2019 OR
12/12/2019
14
TRAINING HOW OFTEN?
Advanced Care
Planning:
End of Life
(Nursing Staff)
A –
Z T
RA
ININ
G C
OU
RSE
S 2019 /
2020
TRAINING COURSES APRIL 2019—MARCH 2020
WHO FOR? WHEN?
...the hospital
and 15 places
for registered
nurses within
social care
Full Day
3 yearly
01/08/2019 OR
26/09/2019 OR
24/10/2019 OR
27/11/2019
Assessment
Training
16/05/2019 &
17/05/2019
Delivered
according to
need. Please
contact the
Learning
Solutions Team
for more details
Mandatory for
Social Workers
and Case
Workers
2 Full Days
Once only
15
Changing
Conversations
TRAINING HOW OFTEN?
A –
Z T
RA
ININ
G C
OU
RSE
S 2019 /
2020
TRAINING COURSES APRIL 2019—MARCH 2020
WHO FOR? WHEN?
All frontline
staff
14/05/2019 &
15/05/2019
Delivered
according to
need. Please
contact the
Learning
Solutions team
for more details
1 Full Day
Once only
Continence
Care and
Infection
Control
Available to all
staff working in
Regulated
Services.
Available to...
Half Day
Annually
05/06/2019 OR
04/09/2019 OR
08/11/2019 OR
27/02/2020
16
TRAINING HOW OFTEN?
A –
Z T
RA
ININ
G C
OU
RSE
S 2019 /
2020
TRAINING COURSES APRIL 2019—MARCH 2020
WHO FOR? WHEN?
external staff
including
Carers and
Personal
Assistants
(£35 + VAT)
Continence
Care and
Infection
Control
Half Day
Annually
First Aid
Mandatory for
Regulated
Services only.
Available to
external staff
including carers
and personal
assistants
(£35 + VAT)
Full Day
3 yearly
20/06/2019 OR
26/07/2019 OR
19/09/2019 OR
18/10/2019 OR
22/11/2019 OR
16/01/2020 OR
20/02/2020 OR
26/03/2020
17
TRAINING HOW OFTEN?
TRAINING COURSES APRIL 2019—MARCH 2020
WHO FOR? WHEN?
Food Hygiene
Available to all
staff working in
Regulated
Services.
Available to
external staff
including
Carers and
Personal
Assistants
(£10 per code)
Half Day
3 yearly
Please contact
the Learning
Solutions Team
for more
information
about this
course
A –
Z T
RA
ININ
G C
OU
RSE
S 2019 /
2020
Functional Skills
Available to all
adult learners
(Ts&Cs apply)
Various
Please visit the
North
Lincolnshire
Council...
18
TRAINING HOW OFTEN?
TRAINING COURSES APRIL 2019—MARCH 2020
WHO FOR? WHEN?
Functional Skills
Available to all
adult learners
(Ts&Cs apply)
...website for
more
information
about Adult
Information
courses
Various
A –
Z T
RA
ININ
G C
OU
RSE
S 2019 /
2020
GCSE English
Available to all
adult learners
(Ts&Cs apply)
Please visit the
North
Lincs Council
website for
more
information
about Adult
Information
courses
Various
19
TRAINING HOW OFTEN?
TRAINING COURSES APRIL 2019—MARCH 2020
WHO FOR? WHEN?
GCSE Maths
Available to all
adult learners
(Ts&Cs apply)
Please visit the
North
Lincolnshire
Council
website for
more
information
about Adult
Information
courses
Various
A –
Z T
RA
ININ
G C
OU
RSE
S 2019 /
2020
Case Workers/
Qualified Staff Full Day Dates TBC
MCA / DoLS &
DoLiC
Medication
Initial
Staff within
internal...
Full Day
Once only
24/05/2019
Delivered...
20
TRAINING HOW OFTEN?
A-Z
TR
AIN
ING
CO
UR
SES
2019 / 2
020
TRAINING COURSES APRIL 2019—MARCH 2020
WHO FOR? WHEN?
Medication
Initial
...Regulated
Care Services
and identified
staff within
Family Carers
Support
Service
Full Day
Once only
Medication
Update
All staff within
internal
Regulated Care
Services and
identified staff
within Family
Carers Support
Services
AM & PM
Sessions
Annually
19/06/2019 OR
18/07/2019 OR
17/09/2019 OR
15/10/2019 OR
19/11/2019 OR
21/01/2020 OR
17/03/2020
...according to
need. Please
contact the
Learning
Solutions Team
for more
details
21
TRAINING HOW OFTEN?
A-Z
TR
AIN
ING
CO
UR
SES
2019 / 2
020
TRAINING COURSES APRIL 2019—MARCH 2020
WHO FOR? WHEN?
Moving with
Dignity Initial
Staff within
internal
Regulated Care
services and
identified staff
within Family
Carers Support
Services
Full Day
Once only
07/05/2019
Delivered
according to
need. Please
contact the
Learning
Solutions Team
for more
details.
Moving with
Dignity Initial
Update
All staff who
have previously
completed
Moving with
Dignity Initial...
Half Day
26/06/2019 OR
24/07/2019 OR
25/09/2019 OR
23/10/2019 OR
27/11/2019 OR
22
TRAINING HOW OFTEN?
A-Z
TR
AIN
ING
CO
UR
SES
2019 / 2
020
TRAINING COURSES APRIL 2019—MARCH 2020
WHO FOR? WHEN?
Moving with
Dignity Initial
Update
...Training Half Day
22/01/2020 OR
26/02/2020 OR
25/03/2020
Moving with
Dignity 4 Day
Risk Assessor
All identified
works within
Regulated Care
Services and
Family Carers
4 Full Days
Once only
02/09/2019 &
03/09/2019 &
04/09/2019 &
05/09/2019
Delivered
according to
need. Please
contact
Learning
Solutions for
more details
23
TRAINING HOW OFTEN?
A-Z
TR
AIN
ING
CO
UR
SES
2019 / 2
020
TRAINING COURSES APRIL 2019—MARCH 2020
WHO FOR? WHEN?
Moving with
Dignity 4 Day
Risk Assessor
Update
Half Day
Annually
All staff who
have previously
completed the
Moving with
Dignity 4 Day
Risk Assessor
Training
26/06/2019 OR
24/07/2019 OR
25/09/2019 OR
23/10/2019 OR
27/11/2019 OR
22/01/2020 OR
26/02/2019 OR
25/03/2019
Positive &
Proactive Care
Reducing
Restrictive
Interventions
Level 2
Intensive
Support and
Specialist
Family Carers
Services
3 Full Days
Once only
28/05/2019 &
29/05/2019 &
30/05/2019
Delivered
according to
need. Contact
the Learning...
24
TRAINING HOW OFTEN?
A-Z
TR
AIN
ING
CO
UR
SES
2019 / 2
020
TRAINING COURSES APRIL 2019—MARCH 2020
WHO FOR? WHEN?
...Solutions
Team for more
details
Positive &
Proactive Care
Reducing
Restrictive
Interventions
Level 2 & 3
Refresher
Intensive
Support and
Specialist
Family Carers
Services
Half Day L2
Full Day L3
Annually
17/07/2019 OR
16/10/2019 OR
15/01/2020 OR
18/03/2020
Safeguarding
Adults Tier 2 &
Tier 3
TBC TBC TBC
25
TRAINING HOW LONG?
A-Z
TR
AIN
ING
CO
UR
SES
2019 / 2
020
TRAINING COURSES APRIL 2019—MARCH 2020
WHO FOR? WHEN?
Safeguarding
MCA & DoLS
in Practice
Level 2
TBC TBC TBC
If there are any courses you are interested in but can’t see in our training plan,
please contact us via email at [email protected] or telephone on
01724 298409.
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