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Health Insurance Marketplaces: Preparing to assist people with disabilities What do you know? What do you need to know? August 7, 2013
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Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

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Page 1: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Health Insurance Marketplaces: Preparing to assist people with

disabilities

What do you know? What do you need to know?

August 7, 2013

Page 2: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Webinar Recording & Slides - www.friendsofncbddd.org Q & A - Please submit your questions throughout the webinar via the “question box” on your webinar dashboard. Questions will be answered following the presentation. Survey - Please complete the short survey at the end of the webinar!

Webinar Overview

Page 3: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Barbara Kornblau, JD, OTR, FAOTA, Coalition for Disability Health Equity Rachel Patterson, MPA, Association of University Centers on Disabilities Niketa Sheth, MPA, Christopher & Dana Reeve Foundation

Introductions

Page 4: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Health Insurance Marketplaces: Preparing to assist people with

disabilities What do you know?

What do you need to know?

Barbara L. Kornblau, JD, OTR Coalition for Disability Health Equity

Florida A&M University

Page 5: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Exchanges/Marketplaces

• New rules were released in early July • Enrollment begins October 1, 2013 for people

currently uninsured and some others • Large employers don’t have to participate

until 2015 • No more PCIPs after December 31st

– Must apply by Dec. 7th to have uninterrupted coverage.

Page 6: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Essential Health Benefits

• ACA included coverage for rehabilitation and habilitation in its “essential health benefits” (EHB)

• HHS: states will choose four benchmark plans based on private plans currently in existence in their state.

• These newly established plans would theoretically include rehabilitation, habilitation, and the other specified essential health benefits.

• However, most private plans exclude habilitation and this creates a dilemma in the states establishing their plans based on existing plans.

Page 7: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Essential Health Benefits • Nov 2012, HHS released an EHB proposed rule to

address the dilemma. • HHS proposed that if a state’s base-benchmark plan

does not cover habilitation, the state can define the services it will include under habilitative services.

• HHS proposed to give the states the ‘flexibility’ to lead the development of habilitation services policy.

• The essential benefits apply in 2014 to the individual and small employer group insurance coverage that will be sold through the insurance exchanges, and Medicaid plans.

Page 8: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

marketplace.cms.gov/getofficialresources/training-materials/the-health-insurance-marketplace-101.zip

Page 9: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

marketplace.cms.gov/getofficialresources/training-materials/the-health-insurance-marketplace-101.zip

Page 10: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Bottom Line

• The lower the premium, the higher the out-of-pocket costs when you need care;

• The higher the premium, the lower the out-of-pocket costs when you need care.

• Note: The Marketplace also offers "catastrophic" plans to people under 30 years old and to some people with very low incomes.

Page 11: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Alternative Benefit Plans (ABPs) • Available to the Medicaid expansion group

– Benchmark of benchmark equivalent – The minimal required benefits (MRB)– states can + more

• ABPs must cover the 10 Essential Health Benefits (EHB) whether the state uses an ABP for Medicaid expansion or coverage of any other groups of individuals

• Individuals in the new adult eligibility group will receive benefits through an ABP

• If habilitation is not in the benchmark plan, the state will define habilitative services and devices – either in parity with rehabilitative services and devices or – as determined by the state and reported to CMS in the ABP

template

Page 12: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Alternative Benefit Plans (APBs) States must select a coverage option from 4 benchmark

options • The Standard Blue Cross/Blue Shield Preferred Provider

Option offered through the Federal Employees Health Benefit program

• State employee coverage that is offered and generally available to state employees

• Commercial HMO with the largest insured commercial, non-Medicaid enrollment in the state

• Secretary-approved coverage, a benefit package the Secretary has determined to provide coverage appropriate to meet the needs of the population

Page 13: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Summary of ABPs

• ABP must cover – 10 EHB – Preventative care (without cost sharing) – Mental health parity

• So ABP = Benchmark (MRB) + Supplement or Substitute Benefits to cover required benefits – (those listed above)

Page 14: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Prescription Drugs

• EHB prescription coverage standard: – Provide at least the greater of:

• 1 drug in every USP category and class; or, • Same # drugs in each category and class as EHB

benchmark plan. – This may be less than what they have now & may

be less than Medicare Part D • Must include a provision to allow an enrollee

to request and gain access to clinically appropriate drugs not covered by the plan

Page 15: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

http://www.medicaid.gov/State-Resource-Center/Eligibility-Enrollment-Final-Rule/ Overview-of-Final-Eligibility-and-Enrollment-II-Rule.pdf

Page 16: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Medicaid Expansion

• ACA expands Medicaid coverage for most low-income adults to 138% of the federal poverty level (FPL) ($15,415 for an individual or $26,344 for a family of three in 2012)

• Supreme Court left some folks in limbo – said Medicaid expansion was optional for states

• Some states are talking about putting people in Medicaid in the exchanges/marketplaces via premium assistance – Establishes rules regarding premium assistance to support

enrollment of individuals eligible for Medicaid in health plans in the individual market, including enrollment in QHPs doing business on the Exchanges/Marketplaces

Page 17: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Current Status of Medicaid Expansion Decisions as of July 1, 2013

Kaiser Family Foundation http://kff.org/medicaid/state-indicator/state-activity-around-expanding-medicaid-under-the-affordable-care-act/#map

#6 #24 #21

Page 18: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Kaiser Family Foundation http://kff.org/medicaid/

Page 19: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

http://kff.org/medicaid/fact-sheet/state-demonstration-proposals-to-integrate-care- and-align-financing-for-dual-eligible-beneficiaries/

Page 20: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Source: GAO analysis of CMS data http://www.gao.gov/assets/660/655291.pdf

Health Insurance Exchanges Status for 2014 As of May 10, 2013

aIowa planned to assist with the plan management function, and not the consumer assistance function

b On May 10, 2013, CMS indicated it intended Utah would operate a state-based Small Business Health Options Program (SHOP) exchange, but the individual exchange would be an FFE, for which Utah would assist with plan management

Page 21: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

"Health Policy Brief: Health Insurance Exchanges and State Decisions," Health Affairs, July 18, 2013. http://www.healthaffairs.org/healthpolicybriefs/

Page 22: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Coordination

• Between state departments of insurance, exchanges, state Medicaid agencies, and the federal government and

• Between Medicaid and exchange/marketplace technology system so consumers can seamlessly enroll in either public or private coverage through the exchange.

• States that operate their own exchanges – collaboration easier to manage within the state

• States with federally facilitated exchanges – greater difficulty establishing the necessary integration

between state departments of insurance and Medicaid agencies and the federally facilitated exchange

"Health Policy Brief: Health Insurance Exchanges and State Decisions," Health Affairs, July 18, 2013

Page 23: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Consumer Assistance - SBE

• State based exchanges (SBE) responsible for the consumer assistance functions of their exchanges, including establishing a web portal, call center, and navigator program to help people find and enroll in public or private coverage.

"Health Policy Brief: Health Insurance Exchanges and State Decisions," Health Affairs, July 18, 2013

Page 24: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Consumer Assistance SBE & SPE

• Can choose to use federal funds to establish in-person assistance programs to supplement their navigator programs, which cannot be fully funded by exchange establishment grants--thus helping to ensure that there will be enough assisters to help people enroll in coverage.

"Health Policy Brief: Health Insurance Exchanges and State Decisions," Health Affairs, July 18, 2013

Page 25: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Consumer Assistance - FFE

• Federally facilitated exchange states will have limited assistance since states must rely on a limited federal funding stream for grants to navigators and will not have in-person assistance programs to supplement the work.

"Health Policy Brief: Health Insurance Exchanges and State Decisions," Health Affairs, July 18, 2013

Page 26: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

What kind of assistance will be available through the Marketplace?

Fact Sheet: Helping Consumers Apply & Enroll Through the Marketplace http://www.cms.gov/CCIIO/Resources/Files/Downloads/marketplace-ways-to-help.pdf

Page 27: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Marketplaces/Exchanges • Health Navigators

– Major impact on participation by PWD – CMS announced grants RFP for navigator programs

• 45 CFR 155.210(e)(5) and 155.205(d) and (e) require Navigators and non-Navigator assistance programs to provide meaningful access to people with disabilities

• Certified application counselors can provide information with reasonable accommodations for those with disabilities through referrals to Navigators, non-Navigator assistance personnel, and/or the Exchange call center. – 42826 Federal Register / Vol. 78, No. 137 / Wednesday, July 17, 2013 /

Rules and Regulations

Page 28: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

How are these roles funded?

Fact Sheet: Helping Consumers Apply & Enroll Through the Marketplace http://www.cms.gov/CCIIO/Resources/Files/Downloads/marketplace-ways-to-help.pdf

Page 29: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Required Training & Certification

Fact Sheet: Helping Consumers Apply & Enroll Through the Marketplace http://www.cms.gov/CCIIO/Resources/Files/Downloads/marketplace-ways-to-help.pdf

Page 30: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Misc Provisions

• Training for navigators will be made public through marketplace.cms.gov – Is supposed to cover services to PWD

• Will require annual continuing education • New rules amends meaningful access

standards to require that translation services and accessibility aids be provided when necessary or when requested by the consumer.

Page 31: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Advanced Premium Tax Credits

• Eligibility is based on – Household income, and family size (at end of year) – Income between 100% to 400% of the Federal

Poverty Level (FPL) ($23,550 – $94,200 for a family of four in 2013)

– Obtaining qualified health insurance through the Marketplace

– Ineligibility for government-sponsored coverage, affordable employer-sponsored insurance, or certain other minimum essential coverage

Page 32: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

"Health Policy Brief: Premium Tax Credits," Health Affairs, August 1, 2013. http://www.healthaffairs.org/healthpolicybriefs/

Page 33: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Advanced Premium Tax Credits • This tax credit is paid up front directly to the insurer.

– Advanced each month when premiums are due. • The advance payment of the tax credit is based on the

consumer’s anticipated annual income. • This is reconciled at the end of the year with the

annual filing of the income tax return when actual income is known.

• If the family’s income (or other circumstances, such as family size) changes from the original estimate for the credit amount, the family gets a refund or repays the excess amount up to $1,500, the maximum amount for their income level (see Exhibit 2).

Page 34: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

"Health Policy Brief: Premium Tax Credits," Health Affairs, August 1, 2013. http://www.healthaffairs.org/healthpolicybriefs/

Page 35: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy
Page 36: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Rachel Patterson, MPA

Association of University Centers on Disabilities

State-Level ACA

Implementation

Page 37: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

State Decisions on Exchanges

• Benchmark Plan Selection • Essential Health Benefits

– Habilitation

• Non-discrimination standards

Page 38: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

State Decisions on Medicaid Expansion

• Alternative Benefits Package – Benchmark plan

• Essential Health Benefits – Habilitation

– Exemption process

Page 39: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

UCEDD Involvement: Arkansas

Page 40: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

UCEDD Involvement: Michigan

Page 41: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

UCEDD Involvement: Wisconsin

Page 42: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

We still have work to do

Page 43: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Single Streamlined Application

Exchange Qualified Health Plan

Medicaid Expansion Group

Alternative Benefits Package

Traditional Medicaid Benefits Traditional

Medicaid

Medicaid ABP Exemption

Page 44: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Consumer Assistance: Navigators Certified Application

Counselors (CAC)

In-Person Assistance (IPA)

Consumer Assistance Programs (CAP)

Page 45: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy
Page 46: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy
Page 47: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

open enrollment Starts October 1

HealthCare.gov

CuidadoDeSalud.gov 1-800-318-2596

TTY: 1-855-889-4325

Page 48: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Niketa Sheth, MPA Senior Vice President, Quality of Life Christopher & Dana Reeve Foundation

Resources for Patients and Organizations

Page 49: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Coverage Checklist: Questions to Ask When Choosing a Plan

• How much can you afford to spend on premiums and out-of-pocket medical expenses?

• What health care services do you use?

• Are there specific providers, health care facilities or pharmacies that you prefer?

• What medications, therapies and equipment will you (and your family) need over the coming year?

Page 50: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Sample Coverage Checklist - Paralysis

Needs

Paralysis

Autonomic Dysreflexia

Ulcers

Kidney Stones

UTI

Spasticity

Services

Primary Care

Emergency Care

Medical and Surgical Stabilization

Rehabilitation

Preventive Care

Specialty Sustaining Care

Surgical Care

Outpatient Care

Providers

Physiatrist

Rehab Nurse

Occupational Therapist

Physical Therapist

Speech – Language Pathologist

Neurologist

Medications

Pain management

Bowel control and function

Sexual functioning

DME

Assistive Technology

Beds & Mattress

Catheters

Driving & Transportation

Respiratory Management

Sexual Functioning Aides

Transfer Devices

Wheelchairs and Seating

Page 51: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Resources for People with Disabilities

Government Advocacy Organizations

Healthcare.gov

DOL.gov

VA.gov

Disability.gov

Medicaid.gov

Medicare.gov

Christopher & Dana Reeve Paralysis

Resource Center

Families USA

Kaiser Family Foundation

American Association of People with Disabilities

Association of University Centers on Disabilities

The Arc

Specific Disability Groups

Page 52: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Tips to Communicate on the ACA

• Know the right questions to ask • Educate and engage your

audience – Timely email alerts and updates – Webinar Series – ACA Micro-Site – Social Media Tools

• Create a feedback mechanism

The Time Is Now

Page 53: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Ask a question! - Type your question in the “question box” on your webinar dashboard. - The moderator will read the question.

Q & A

Page 54: Health Insurance Marketplaces: Preparing to assist people ... · between state departments of insurance and Medicaid agencies and the federally facilitated exchange "Health Policy

Learn more about the Friends of NCBDDD! - www.friendsofncbddd.org Questions about the webinar? - Email Tory Christensen ([email protected])

Thank You

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