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3/9/2013 1 Health Education via iPad: A pilot project using tablet computers to share health education with LEP patients Christine Wilson Owens EthnoMed.org Interpreter Services Department Harborview Medical Center, Seattle Project Develop video slideshows in 6 LANGUAGES about 4 TOPICS Engage Caseworker / Cultural Mediators in using iPads to share education with patients Funding $15,000 National Networks of Libraries of Medicine, Pacific Northwest Region Express Outreach Program Goals: To improve use of quality online health information resources by priority populations To promote improved health information literacy; To build or strengthen partnerships between network members and other community organizations; To foster health information expertise in community organizations; To promote awareness and use of the products and services of the NLM and the NN/LM.
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Health Education via iPad - the Conference Exchange · Health Education via iPad: A pilot project using tablet computers to share health education with LEP patients Christine Wilson

May 31, 2020

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Page 1: Health Education via iPad - the Conference Exchange · Health Education via iPad: A pilot project using tablet computers to share health education with LEP patients Christine Wilson

3/9/2013

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Health Education via iPad: A pilot project using tablet computers to share health education with LEP patients

Christine Wilson OwensEthnoMed.org

Interpreter Services Department Harborview Medical Center, Seattle

Project

• Develop video slideshows in 6 LANGUAGES about 4 TOPICS

• Engage Caseworker / Cultural Mediators in using iPads to share education with patients

Funding $15,000

• National Networks of Libraries of Medicine, Pacific Northwest Region

Express Outreach Program Goals:• To improve use of quality online health information resources by priority populations 

• To promote improved health information literacy;• To build or strengthen partnerships between network members and other community organizations;

• To foster health information expertise in community organizations;

• To promote awareness and use of the products and services of the NLM and the NN/LM.

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Partners

Healthy Roads Media http://healthyroadsmedia.org

Partners

Community House Calls Program

Photo Credit: UW Medicine

Partners

Community advisors

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Partners

• Systems Analyst

• Oncologist

Partners

Clinic staff and providers, patients

Photo Credit: UW Medicine

Content

Develop new materials

• Multimedia for viewing/listening on iPads

• Cancer identified by CCMs and Community Advisory Board as priority topic

• Survey of CCMs, health disparity data to select specific introductory topics:

• Biopsy, Chemotherapy, 

Mastectomy, Prostate Cancer 

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Content

• 3 topics, existing HRM modules in English

• 1 topic (biopsy) develop content from trusted sources – National Library of Medicine, NCI, Mayo, Intelihealth – Harvard Medical School; previous handouts EthnoMed created

Content

• CCMs reviewed source English text and images; suggested adjustments e.g. additional info, alternate images rewording, etc. 

• Mastectomy:– source draft: 5 slides– after CCM review draft: 14 slides– examples of additional slides: 

“It is normal to be afraid of cancer. Breast cancer, when found early, is very treatable.”

“The type of surgery you have also depends on what is acceptable to you and your doctor. Many women seek a second doctor's opinion before having surgery.”

Content

• Source draft: 

“Modified radical mastectomy ‐ removal of the breast, most of the lymph nodes under the arm and often the lining over the chest muscles

• CCM draft: added explanation 

“Lymph nodes are part of the body’s lymphatic 

system that helps to fight infections and filters 

unwanted substances, like cancer cells and 

bacteria.  Cancer cells trapped by lymph nodes 

can grow.” 

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Content

• Clinician review

• Revised English 

modules 

Community Input

• Groups of community 

advisors, per language– Review English modules, 

– CCM narrating translation

– Discuss/recommend 

graphics changes, 

translation edits, 

content changes 

to make more meaningful for community

Tailoring

– “An organ that is biopsied is not damaged by the biopsy.  The body heals quickly from this kind of procedure because the amount of tissue that is taken is so small.”

– “Surgeries for Breast Cancer” instead of “Mastectomy” (to include lumpectomy)

– Image of cells – caption to indicate what is shown

– Add image of woman in hijab

– “Hair lost during chemotherapy treatment will grow back”

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Language

• 2 words for bruising – indicate like this: morado/morete (Morado is Spanish word used south of Panama. Morete is used north of Panama.)

• The word used for marrow in Amharic was translated as broth (that comes from boiling bones); discussion of alternative term for “substance inside bones”

• Arabic vs. Somali words for drug therapy

• Register of Khmer words for doctor, tissue 

Final Content

• Review community feedback with CCMs as group, HRM

• Incorporate changes – revised content, translation additions & corrections, images

• Capture narration 

• Produce new language versions of the modules, handouts

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iPad 2s

• Harborview’s Clinical Research and Innovation Librarian + ISD Systems Analyst recommendation

Budget

• 4 tablets purchased (1 for HRM partner)

• Cases with keyboards

Model: Sharing tablets?

• 7 CCMs, 3 iPads…

• 2 weeks – CCMs tracking 

encounters in which 

they would use iPadsPhoto Credit: UW Medicine

Training

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Safari ‐ Bookmarks

Puffin Bookmarks

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1 CCM emerged as super user

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Funding ‐ $15,000 +

Develop content

• $5500 – develop media

• $3000 translations

• $1850 community honoraria

iPads and accessories, service

• $4650 ‐ ipads, 3G service, Apple care protection, keyboard/cases

+ food, staff time

Currently

• 7 iPads

– Headphones w/splitter

– Stylus pens

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Currently

• Completing cancer modules

Going Forward

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Going Forward

Photo Credit: UW Medicine

Thank you

Questions?