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PATIENT-CENTERED MEANINGFUL USE OF HEALTH IT Susan Woods, MD, MPH 1
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PATIENT-CENTERED MEANINGFUL USE OF HEALTH ITSusan Woods, MD, MPH

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What do consumers want?

Convenience Good patient experience Great care Avoid costs

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Patient-Centered Medical Home

Patient needs and preferences Continuous care Coordinated Efficient

Really requires NEW models of care

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Patients + Information + Experts + Each Other

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Functions Engaging Patients in Their Own Care

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Patient Delivered“Push”

Reminders

Tailored Interventions

Patient Entered

“Pull”

Medication Refills

Peer Online Support

Shared Care“Participatory”

Secure Messaging

Home Telehealth

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Meaningful Use

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Access

Usage

Patient

HIT

Benefit

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Complementary Tools: EHR & PHR

Comprehensive record At all care sites Decision support Clinical reminders Patient safety

Secure web-based portal Patient & family centered Information and services Multiple levels of access Increasing offerings over time

VA ElectronicHealth Record(EHR)

My HealtheVet Personal Health Record (PHR)

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Getting to Usage and Meaning

Drive reach Demonstrate benefit

Quality Cost Patient experience Professional experience

Diffuse

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