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1992; 1: 265-274
groups: a humanistic means of evaluating an HIV/AIDS
C A R O L E S C H R O E D E R RN,MS
Doctoral Candidate, Researeh Coordinator, Denver Nursing Project in Human Caring: Seni
Instruetor, University of Colorado Health Seienees Center
R U T H M . N E I L R N ,PhD
Project Director, Denver Nursing Project in Hum an Caring: Assistant P rofessor, University
of Colorado Health Seienees Center
Accepted for publication 3 May 1992 ' ..-.
S u m m a r y ' ' ' '
This qualitative study utilized focus group methodology to evaluate
strengths and weaknesses of a nurse-directed HIV/AIDS facility based on Je
Watson's theory of human caring (1985a,b, 1988, 1990).
The focus group method proved to be a humanistic means of evaluat
consumer satisfaction congruent with Watson's theory of human caring.
Different conce rns of research informants in different stages of th e H I V / A I
.,l,j,. f disease process were elicited; in addition, many of the informants elected to
their stories of living with HIV/AIDS. These stories were profoundly mov
and informative regarding the realities of l iving with HIV/AIDS in an und
prepared social an d health-care system.
A consistent theme emerging from the data was the high value the clie
placed on the caring behaviour shown by nursing staff.
This study was th e beginning of an empirical validation of the tenets
Watson's theory of human caring in nursing, and demonstrated the applicabi
of caritig theory in practice.
Keywords:
HIV, AIDS, qualitative research, focus groups, caring, consumeri
'' ^ ''
e (A ID S) have been recognized for over 10 years,
a vaccine or definitive cure continue to he
In a desire to offer innovative, health-orientated
an d services topeople l iving with HIV/AIDS, nurses
CaroleSchroeder, VAM C Building 5, 1055 Clermont
, Denver, CO 80220, USA
in a large western American city founded a nurse-manag
out-patient facility (Center) dedicated to this populati
The Center was initially supported by a co-operat
agreement between three local hospitals and a univers
school of nursing. In the Center's second yearof operati
th e US Department of Health and Human Servic
Division of Nursing, granted substantial funds to incre
client access to nursing services at the Center . The Cen
records 350-400 client visits per month; most ofthe clie
are homosexual men living with HIV/AIDS. Fewer th
5 % of theclientsutilizing the Center todate are female
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Evaluating an HIV /AID S programme
patients '
ing (Larson , 1984, 1987; Johnso n Rie -
1986; Swa nson-K aufman , 1986; M ayer, 1987;Clay-
ernandez, 1991, among others). Other research
xplored how the bond s of caring relationship between
et al,
1991). Bottorff
to understand more fully
/AID S a t tendinganurse-managed ou t-patient centre.
In the initial design of this study, eliciting informants'
attempt to
categorized as 'caring
exception,
of the focus group sessions described caring
the aspect they most valued about the C enter. As a
theory. i
g r o u p m e t h o d o l o g y
groups are an inductive method of qualitative
used to obtain information from inform ants'
view. As
& Zellers (1989), focus groups
a process whereby groups can visualize and
Focus
are conducted in a natural environment in which
focuses discussion by listening, observ-
and collecting the information (Kreuger, 1988). '
Advantages of the method include low cost, social
dynamics of group interaction,
samplesize,and high facevalidity (Kreuger, 1988).
include convenience sampling, and because
validity of data generated, a tendency to
evaluating allsources of informa-
due to high face validity of informants' stories.
recommends that all data, whether from official
interviews, questionnaires, tests, and so forth,
care must be taken to evaluate all potential sources
information before implementing results.
TARGET POPULATION
The study population consisted of clients of the Cen
their families, friends and lovers, and professional staff
three hospital-based infectious disease (ID) clinics
referred clients to the Center. The total sample of
informants included three client groups (n=17),
group of family, friends and lovers of clients {n
=
4) ,
staffs of th e three infectious disease clinics of the th
hospitals which refer clien ts to the C ente r (n = 27).
staffs of the ID clinics were composed of nurses, p
icians,
social workers, administrators, nutritionists,
four graduate students in health-related professions.
addition, the Center nursing and administrative s
served as an initial pilot group in order to refine
methodology prior to implementing the research proje
Attetnpts to recruit a women's group were unsuccess
due to th e small numbers of women attending the Cen
The Center staff was particularly interested in eval
ing the ability of the Center to meet the needs of cli
experiencing different stages of HIV/AIDS disease p
cess. Increasing client satisfaction and access to the Ce
was another important objective of the research.
perceptions of family, friends and partners about
ability of the Center to meet their own and their signific
others' needs werealsostudied. Finally, the three refer
ID Clinic staffs were queried in relation to their perc
tions of strengths and weaknesses of the Center's ope
tions,and itsability to meet the needs of people living w
H I V / A I D S .
SAM PLIN G TECH NIQ UES . - - - - - -
Theoretical, nominated and convenience sampling te
niques were used to obtain informants. Criteria for cl
group parameters were developed from literature revi
regarding different stages of HIV/AIDS disease and d
ing meetings with Centerstaff. In group meetings, the s
of the Center discussed characteristics of potential cl
informants. In addition to similar stage ofdisease cha
teristics, group inclusion was based on perceived cl
willingness and health-related ability to participate in
focus groupprocess. The ID Clinic groups were compo
of all staff attending a regularly scheduled staff meeting
their respective hospitals.
After appropriate institutional review and appro
potential informants werecontacted by letter and/or ph
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8 C.Schroeder and R .M . Neil
attheir
and each group had anaverageoffour or five
andlasted 1-2h. E ach session was co nducted
am asters ordoctorally prepared nurse mo derator and
to client informants, al-
to ID
Clinic groups.
No
or
videotaping
was
used. Instead,
the
assistant
and a gradua te research student both took
ofthe sessions.In
a flip chart towrite major
at the end of the sessionby
i
in the client groups were male. The sizeof
andeight inform-
while eachIDClinic group was composed of between
people. Client-informants were distributed into
the basis of stage of disease. Th ree client group s
theCenter), onefamily, friends and lovers group,and
aresumm arized inTables2an d3.
Professions ofthe clientinformants varied (inve stm ent
and so
forth),
but
most w ere retired and/o r
on
due to poor health. P ast health problem sand
in the
and acutely ill groups. A common
T a b l e 3 Dem ograph ics: acuteiy
newly diagnosed groups
1, long-term survivor, and
2 Gro up distribution
Inclusion criteria
Number
ill
persons
to
(3)
Living with AIDS >2
years, not acutely
ill at
present
Rect)vering from
an
opportunistic infectionor
evidencing progressive
disease
HIV
+
diagnosis