HCL in the Hi-Tech Industry
HCL in theHi-Tech Industry
Marketing, Sales and Service
Accounts
Human Resources
Admin/ IT Support
R&D and Engineering
• Serving semiconductorOEMsandcomponentsuppliers,consumerelectronics,serversandstorage,networkandtelecomOEMs,ISVsandInternetandonlinecompanies
• Participationacrosstheproductdevelopmentlifecycle–EMS,foundries,components,systems,software,andOEM
• Software and hardware product engineering, instrumentation, factory automation, voice and data communication,andengineeringdesignservices,completemaintenanceandsustenanceoftestercontrolandapplicationssoftware,end-to-endproductdevelopment for components, instrumentation, embeddedengineeringandhardwaredesign –including integrated engineering
Hi-TeCH Value+ SolutionS
UndersTanding THe induStry
Hi-tech domain expertise
Breadth of offerings
SupplierEcosystem
DistributionEcosystem
Customer
Manufacturing
SRM,CRMTechnicalHelpdesk, Customer
Service DeskContent Management, Business Intelligence DataWarehousing
Human Resources, Finance and Accounting
IntegratedHardware,Embedded,MechanicalandSoftwareEngineering
EngineeringChangeManagement, Compliance Engineering,ValueEngineering
SupplyChainLogistics
ManufacturingProductPlanningSCM
Core Business Applications
InfrastructureManagementandBusinessProcessOutsourcing
VerticalEnablers,Highlights
VerticalExpertiseSnapshots
5ofthetop10Semiconductor
companies
SEMIMember,EDAToolPartnerships
1500DomainTrained Engineers
FoundryPartnershipsfor
end-to-end solution
ProductEngineeringfor1.ManufacturingEquipment,2.ESL,Frond-end, Back-end, RF, Custom
LSIdesign
Semiconductor telecom oeMStorage and
ServersConsumer electronics
iSVs
ReferenceBoard/ProductDesignandLimited
Manufacturing
PlantAutomation/MESservicesfor
Fabs
5ofthetop10Telecom companies
4ofthetop10Storage companies
800engineers,10customers
4000professionals,6ofthetop10ISVs
3000Engineers
Presenceacrossthetelecomvaluechain
800Engineers
Expertiseacrossstorage landscape,
SNIA partner
FocusonUsabilityand Ergonomics,
Advanced Industrial Design practice
VastrepertoireofmultimediaIP-
softwareandDSP
OnDemandTestLabs
FullISVBusinessSpectrum impact
- Engineering, ProfessionalServices,VerticalSolutions,Tech
Support, SAAS
ProductEngineeringforEnterprise/InfrastructureEquipment
OSS/BSSsolutionDevelopment/
Integration
NetworkManagement Software
Development
IMS/ NGN solutions&Product
Engineering
ProductEngineeringforStandaloneandnetworkedstorage
products
Storage Management Software
Development
Storage Applicatiions Development
VirtualizationSolutions
Engineering
EDGE - Converged ExperienceSolutions
Productengineering:Mobiles/handhelds,
Multimedia equipment, Home Networking,Printing
and Imaging
DSPengineeringandimplementation
Interconnectivitysolutions
FullLifecycleDevelopment forEnterprise,
InfrastructureandInternetSoftware
Vendors
LegacyModernization
Micro-vertical ExpertiseinERP,
CRM,Security,HCMTelecom, Financial
Services
• Thrivesonconstantinnovationofnewanddisruptivetechnologies,andconceptsandproducts
• Facinggreatchallengesininnovationanddifferentiation-managingcostswithwafer-thinmargins
• Shortshelflifeoftechnologyproducts-puttingsignificantpressureonproductengineers
• Collaborativeworkingofglobalteams-importantparameterforsuccess
• Key focus areas - network applications, software and security, product life cycle management from concept todevelopment,anddeploymenttooperationstomarket
Challenges
• Quicklyadaptingwithoutcompromisingoperationalefficiencydespiteinevitablemarketconditionchangesandtechnologyinnovations
• Streamlininggeographicallydispersedoperationsandimprovingprocessefficiency
• Timefactors-timetomarket,andleadtimetodeliver
• Customersatisfaction-Providingstandardizedcustomerexperienceacrossallchannels,enablingincreaseincustomerloyalty
• Buildingnewproductofferingsandpricingmodels
• Collaborationbetweenemployees,partnersandcustomers
• Legacyapplicationmigration
HCl – Here to help• Over30yearsexperience
• 210+globalcustomersincluding50Fortune500customersacrossUSA,Europe,APACandJapan
• Largestverticalcomprising31%ofrevenues
• 50+filedpatents
• End-to-endITservicesandsolutions-ADM,ASM,InfrastructureManagementandOperations,BPO
• EngineeringandR&Dservicespracticeconstitutesapprox.23%ofalloutsourcedR&Dservices
• Leading hardware engineering services company in concept to manufacturing with focus on industryleading value offerings - RoHS, WEEE, EMI / EMC / ESD, prototyping, manufacturing, BOM optimization,PCBre-design,testingandindustrycompliances
• Productengineeringheritagedatingbacktothelate70s-developedourfirstindigenousmicrocomputer
• FirstcertifiedpowerPCdesigncenteroutsideanIBMbusinessunit
• FirstIndiancompanyawardedFrostandSullivan’s2005‘CustomerValueEnhancementAward’inthesemiconductordomain
• FirstIndianservicescompanytosetupcomplexinfrastructureforitscustomers–e.g.Class10000cleanroomforhousingtools,advanceATElab,etc
• Activecollaborationwithleadingindustrybodiesandforums-SEMI,ISMI,power.org,ARM,Microsoft(formanufacturingsolutions and as a GSI partner)
• Offerings - Enterprise IT solutions, Infrastructure Management and BPO to the CIO organization, and R&D andtechnologyservices(bothsoftwareproductengineeringandintegratedservices)totheCTOorganization
• DeliveredtrillionsofdollarsworthofIPsforcustomersoverthepast15years
a highly trained manpower base at the india development Centre coupled with knowledgeable support in this rare domain of semiconductor testing has made our decision to expand the relationship with HCL, an easy one. i believe there are very few companies in the world where this skill set and level of commitment can be found. We are very happy to partner with HCL.
a leading test automation equipment company
The professional and on-time work HCL delivered over the last months made me feel confident that our decision to go along with you was absolutely right
director, SaP application engineering, a leading distributor of technology products, Germany
Testimonials
Software engineering services
A leading semiconductor supplier partnered with us toreduce downtime, increase sensitivity, and improve theuserinterfaceandthroughputofitswaferinspectiontool,using alternate technologies and advanced algorithms.We enhanced the existing software and implementedthe features while maintaining the quality and efficiencybenchmarksetby theclient.Results:Drastically reduceddevelopmentcosts.Quickrampupandresourceallocationwithoutaffectingcriticalschedules.Theclientreliesonouroffshoreteamforfutureproductdevelopment.
Product lifecycle Services
A leading supplier of Automated Test Equipment (ATE)approachedusforlifecycleservicesthatincludedreducingtest development time, maintenance, product sustenance andnewdevelopment,software/hardwaresupport for itsend-customers, and implementing a disaster recoveryplan.Weestablishedadedicatedcenterwithalargelabfortesting under various conditions, and provided dedicated and trained resources tomeet time-to-market demands.Results: Cost effective optimum onsite/offshore teamtrainedforquickadaptationandresponsetobothcriticalandlong-termneeds,resultinginbetterROI.
Factory performance evaluation and CiMP upgrade
A leading foundry based in Malaysia serving top-tiersemiconductorcompanies, approachedus for a solutionto overcome low productivity levels due to productionhalts,outagesandsuddendropsinproductionthroughput.Weanalyzedthefoundryanditsshopfloorsystems,andrecommended and performed the necessary upgrades.Results: Diverse product/application teams took care ofupgradeimpactsonwidevarietiesofapplicationsensuringsmooth transition, which increased throughput andprovidedmeasurableproductivitygains.Thefoundryhasastableproductionenvironmentwithatestbedtoevaluateany application dependencies. Upgrades were primarilycarriedoutfromoffshore,furtherreducingthecost.
360o Partnership
Foragloballydominantindependentsoftwarevendor,weare theproductengineeringpartner, ITservicesprovider,alliancepartnerforprofessionalservices,aswellasOEMpartnerforproductsales.Wehavemorethan1000peopleworking with our ‘skin-in-the-game’ philosophy in over90 different value-based, metrics driven engagements.Results:Productengineeringownershipacrossmorethan10productlines,ITsavingsofover$10Mannually,globalservicesrevenueof$500M,developmentof3to5assetseveryyear,$85Mlicenserevenue.
Case Studies
PeoPle in aCtion THe Hi-TeCH Team
industry Focus
Semiconductor, Consumer Electronics, Servers and Storage, NetworkandTelecomOEMs,ISVs
domain expertise
• Leadersin hi-tech-Over30yearsofR&Dandengineeringexperience–thelongestintheindustry
• 12000+engineeringandtechnologyconsultants
• 50,000man-yearsexperiencein application development and enterprise application services
• Micro-verticalizationstrategyfordeeperdomainunderstandingandleadership
• Multi-servicedeliveryengagements
• Investmentin15IPsandFrameworksacrosshi-techsegments
• Infrastructure–Labs,Simulators, Development and Certification
Partnerships and alliances
• INTEL
• Symbian
• FDA
• SNIA
• FileNet
• Mapics
• Macromedia
• KANA
• Documentum
• NetworkProcessingForum
• Synopsys
• C-Port
• AgereSystems
• Cadence
• IBM
• ARM
• AMCC
• VERITAS
• VeriTest
• Oracle
• Microsoft
• Mercury
• Symantec
unique Business Models
• Risk-RewardSharing
• OutputBasedPricing
• JVs
Comprehensive services across the ecosystem
• EnterpriseTransformation
• ProductEngineeringand Development
• SystemIntegration
• ITServices,Management and Operations
• BPO
• InfrastructureServices
Certifications
• ISO9001:2000; ISO13485
• CMMLevel4/5
• AAMI-SW68
• EN14971
• AS9100
• SPICEL3
• Compliance–DFR,FDA, MDD, FAA, DO178B,DO254,BS7799
210+ global customers
5 of the top 10 semiconductor equipmentmanufacturers
3 of the top 5semidesignfirms
7 of the top 10ISVs
3 of the top 5 Internet companies
sUCCess StorieS
• experience – Over30years
• Customers – 210+globallyincluding50Fortune500customersacrossUSA, Europe,APACandJapan
• team – 12000+engineeringandtechnologyconsultants
• Micro-verticals – Semiconductor, Consumer Electronics, Servers and Storage, NetworkandTelecomOEMs,ISVs
• Services – EnterpriseTransformation,ProductEngineeringandDevelopment,SystemIntegrationITServices,ManagementandOperations,BPO,InfrastructureServices
• iPs – 50+filedpatents
• Partnerships – INTEL,Symbian,FDA,SNIA,FileNet,Mapics,Macromedia,KANA,Documentum,NetworkProcessingForum,Synopsys,C-Port,AgereSystems,Cadence,IBM,ARM,AMCC,VERITAS,VeriTest,Oracle,Microsoft,Mercury,Symantec
• Certifications – ISO9001:2000;ISO13485,CMMLevel4/5,AAMI-SW68,EN14971,AS9100,SPICEL3,Compliance–DFR,FDA,MDD,FAA,DO178B,DO254,BS7799
HCL’s Hi-TeCH Team iMPaCtinG tHe World
| 90000 people | 31 countriesHcl tecHnologies: $6.2bn
THe WorLd is noTiCing SoMetHinG unique aBout HCl
The‘EmployeesFirst’philosophyatHCL,thefirstsucharticulationintheITIndustry,isatthecoreofoureffortstoprovideouremployeeswithaworkenvironmentandculturethattheycantakepridein.
iT is eMPloyeeS FirSt
employees First.
Whenyouchannelizetheenergiesof90,000employeesandpouritintoafunnel,yougetapotentconcoctiongushingoutoftheotherendthatwillsendyourcompany’senginesracing.
WecallthistheEmployeesFirsteffect.
www.hcltech.com
HCL’sEmployeesFirstisanewandradicalmanagementphilosophywhichwillcatchonwiththeworldsoonerorlater
HonoredwiththeForresterGroundswellAward2011inthe‘Management–InnovativeSystems’categoryfor‘ValuePortal’–anemployeeideaexchangeplatformwhereemployeescollaborate,innovateandleadtheimplementationoftheirideastodelivervaluetoHCL’scustomers
DardenSchoolofBusinesshasdoneacasestudyontheimpactcreatedbyHCLthroughits“EmployeesFirstCustomersSecond” practice
HarvardBusinessSchoolteachesaboutHCLasacasestudyonbusinesstransformationhighlightingtheEmployeesFirst initiative
OneofBritain’sTopEmployersforthe 5thConsecutiveYear
HCL’sEmployeesFirstand‘democratization’ofmanagementconceptcould‘bringaboutacorporaterenaissance’
ExclusivereportonEFCSrecognizesthatthisphilosophyempowersHCL’sfrontlineemployeestomakedecisionsandtakeactionsforthebenefitofcustomers
Gartner
Rankedastheworld’sMostInnovativeCompanyforitsworkforcepractices
PublishedbyHarvardPress,employees First, Customers Secondisadmiredbyglobalthoughtleaders-TomPeters,TonyHsieh,GaryHamel,JudyMcGrath,RamCharanandVictorK.Fung;Ranked
No.17ontheBestSellerlistin800-CEO-READ;Listedamongstthe‘BestBusinessBooksof2010’bytheLibraryJournalofAmerica;RankedNo.7onAmazonUK’slistingof‘BestBusinessBooksof2010’.
PublishesaCaseStudyrecognizingthebusinessvalueofHCL’sEmployeesFirst- “ForHCLcustomers,improvedengagementandemployeepassiontranslatesintogreaterflexibility,proactiveinnovation,andadesiretodotherightthingforthecustomer,regardlessofwhattherulesmightsay”, itsays.
WinstheAsianHumanCapitalAward2011forinnovativeandimpactfulpeoplepracticescenteredontheEmployeesFirst,CustomersSecondphilosophy
Forthefourthtimeinarow,WorldBlulistsHCLasoneoftheMostDemocraticWorkplacesintheWorld
AcknowledgesHCLTechnologiesastheworld’smostmodernmanagement
HCLisalsotheonlyAsiancompanywhoseCEOfeaturedonFortune’s‘DreamTeam’
HCLisintheElite“Thinkers50”List