HCL: Pioneers of Modern Computing Nov’13 "Any sufficiently advanced technology is indistinguishable from magic." - Arthur C. Clarke Building Technologies of the Future
HCL: Pioneers of Modern Computing
Nov’13
"Any sufficiently advanced technology is
indistinguishable from magic."
- Arthur C. Clarke
Building Technologies of the Future
What’s Inside
� About the HCL journey………….………..……………………………….3-5
� Enterprise Snapshot
� HCL Firsts
� HCL in Technology: the Three Eras
� The Bottom-Line ……………………………………………………...…...6-10
� HCL Business Model
� HCL Technologies � HCL Technologies
� HCL Infosystems
� The Differentiating Factors
� Partnerships
� Exploring Further…………………………………………………………..11-13
� Latest Updates
� Technology that Touches Lives
� The Shiv Nadar Foundation
2
HCL - Snapshot HCL - Snapshot
Financials
Total Revenues - $ 6.4 BnEBITDA - $ 1139 MnEmployees - 91,000
HCL Infosystems
A Distribution, IT Services and Solutions
Company with one of the largest sales &
distribution network in the country. Systems
Integration & Infrastructure Services, Managed
Services, Office Automation, Enterprise
Application Services and Life-Cycle Services.
Private Cloud and Learning Solutions for entire
HCL Technologies
Product Engineering & R&D, Enterprise &
Custom Applications, Enterprise
Transformation Services, Infrastructure
Management & BPO Services
Private Cloud and Learning Solutions for entire
Education ecosystem.
Enterprise Revenue Growth
2000 2013
USD 455 Mn
USD 6426Mn
Year
Global Presence - Operations spanning
31 countries
Delivery Facilities - USA, UK, Finland,
Poland, Puerto Rico, Brazil, China,
Malaysia, Singapore, Australia, Czech
and India
Distribution Network – covering 1,00,000+
retail outlets, 800+ Direct & Micro-
distributors across 15,000 towns and 664
districts across India.
Global Presence - Operations in Emerging
Markets - Middle East, Africa and South
Asia.
HCL Firsts
1st truly indigenous 8-bit
microprocessor-based computer
as Apple, three years before IBM
PC.
1st to value to
employees over
customers
1st
1st to engage in
1st offshore site started in
Belfast - laying the
foundations of GDM
1st home
computer for
India – “The
Beanstalk”
1st to cross the
100,000 unit
milestone in the
Indian Desktop
PC market.
Can Do & Will Do
1st to engage in
mature global
partnerships
1st to offer multi-
service delivery
4
HCL in Technology: the Three Eras
1976 - Making Dreams a Reality Hindustan Computers Ltd. is born
Empowering space research and oilfield
exploration with High Performance
Computing
Enters into JV with HP, Nokia and
Addressing end to
end technology
solutions in the
Security &
Surveillance domain
Acquires AXON - the largest
acquisition ever by an Indian IT
1970s & 80s - The Pioneering Years
Develops the first indigenous micro-
computer at the same time as Apple
and 3 years before IBM's PC in 1978.
This micro-computer virtually gave
birth to the Indian computer industry
1990s - Years of Consolidation2000 onwards -
Building Technologies of the Future
Designs implantable
medical devices for
pain relief
Creates Flight
Management systems
for the world's most
advanced aircraft
Enters into JV with HP, Nokia and
Perot Systems
Launches India’s first Home
Computer - “The BeanStalk”
Pioneers remote infrastructure
management, now one of world’s
best performing Infrastructure
providers
HCL’s R&D is spun-off as HCL
Technologies - marks advent into
software services
acquisition ever by an Indian IT
company
5
HCL Business Model
Global presence in 31 countries
AmericasBrazil
Puerto Rico
USA
MexicoEurope
ANZAustralia
New Zealand
Europe Belgium
Czech Republic
Finland
France
Germany
Italy
Netherlands
Poland
Sweden
Switzerland
UK
Norway
Denmark
AsiaChina
Hong Kong
India
Israel
Japan
Malaysia
Saudi Arabia
Singapore
UAE
Qatar
Indonesia
AfricaSouth Africa
6
HCL Technologies – The Magic of the Empowered Employee
Diversified and De-risked portfolio
Anant GuptaPresident & CEO HCL Technologies Ltd.
GeographyGeographyGeographyGeography
Service LinesService LinesService LinesService Lines
VerticalsVerticalsVerticalsVerticals
57.0%30.3%
12.7%
US
Europe
ROW
Q2 FY’14
US$ 1,321mn
17.8%
17.0%
28.8%
32.1%
4.4 %
Engineering and R&D Services
Custom Application Services
Infrastructure Services
BPO Services
Application Services
Strong performance over the years
7
VerticalsVerticalsVerticalsVerticals25.6%
33.0%8.2%
11.2%
8.2%
8.6%
9.5%3.9% Financial Services
ManufacturingTelecomRetail & CPGMPEHealthcareE, U & Public SectorOthers
1934193419341934 2309230923092309 2878287828782878 3744374437443744 4263426342634263HCL Revenues HCL Revenues HCL Revenues HCL Revenues (in USD Million)(in USD Million)(in USD Million)(in USD Million)
TTM Sep ‘07TTM Sep ‘07TTM Sep ‘07TTM Sep ‘07 TTM Sep ‘08TTM Sep ‘08TTM Sep ‘08TTM Sep ‘08 TTM Sep ‘09TTM Sep ‘09TTM Sep ‘09TTM Sep ‘09 TTM Sep ‘10TTM Sep ‘10TTM Sep ‘10TTM Sep ‘10 TTM Sep ‘11TTM Sep ‘11TTM Sep ‘11TTM Sep ‘11 TTM Sep ‘12TTM Sep ‘12TTM Sep ‘12TTM Sep ‘121517151715171517 TTM Sep ‘13TTM Sep ‘13TTM Sep ‘13TTM Sep ‘135000500050005000Note: These are TTM Figures
HCL Infosystems – On a Transformation Journey
Harsh Chitale
Managing Director & CEO
HCL Infosystems Limited
Growth Drivers Growth Drivers Growth Drivers Growth Drivers Multi-brand Distribution
• Telecom Distribution
• Consumer Electronics and HomeAppliances (TV, Small Appliances, Digital Cameras & Music)
• IT Products & Software Distribution
Value –Added Distribution
• Strategic Consulting Services
• Pre-sales Support
• Promotions & Packaging
• Extensive distribution reach in Tier 3/4 towns and rural market
Services
IT Infrastructure Services• Data Center & Network Managed Services• Remote management through HCL IT
Operations Center• Managed Security Services• Multi Vendor Technology Support Services• Managed Print Services
Enterprise Application Services
• ERP, CRM, SCM
• Business Intelligence
• Enterprise Content Management
• Document Management Services
• Application Development, Maintenance & Support Services
59%
34%
6% 1%
Revenue 1.6Bn USD
Distribution
Hardware Products and Solutions
Services
Distribution
HCL Infosystems continues its transformation Journey:::: Maintenance & Support Services
• Other sustenance mode services
Emerging Technologies
• Enterprise Mobility Services
• Private Cloud Services
• Infrastructure Consulting Services
System Integration
• BFSI
• Defence, e-Governance & Healthcare
• Travel, Transport and Logistics
• Telecom & Utilities
HCL Care
• Pan India Service Network of integrated after-sales support services
• HCL “Touch” Centers - Multi-brand multi-product after sales and support services & Customer Service Plaza’s
• On-Site, Walk-In, Pickup & Drop, Service on Wheels, Service Camps & Remote Support,L1-L4 Repair Capability
• Centralized Supply Chain Management for servicing leading OEMs
Learning
• DigiSchool 6.0 , MyEduWorld, MyIIT Tutor
• Xcelerate – IIT-JEE Preparation course
• K12 content, Test prep on Dongle & Tablets
• SRP - School ERP products
Emerging Markets
• Infrastructure Services
• Application Services
• Learning Solutions
• Bagged ‘Partner of the Year Award’ for the Asia Pacific & Japan region as part of CATechnologies Partner for Impact Awards at the CA World '13 in Las Vegas. ..
• Office Automation (OA) Business bagged the Silver Award for Technical Proficiency inColor Category at the 15th Quality Service Campaign conducted by Toshiba-APAC. .
• Bagged “Corporate - Best Government to Citizens (G2C) Initiative of the Year” award atthe e-Maharashtra Summit 2013 for implementing India’s first state-of-the-art BorderCheck Post (BCP) project undertaken by the Maharashtra Government.
• Bagged the prestigious Shiksha Ratan Award at the State Education Summit 2013 forBest Smart Class Service Provider for its flagship product DigiSchool.
• HCL My EduTab won the ‘Best Tablet Providers in Education’ Award at WorldEducation Awards 2012.
• Bagged the “Winner Award” for driving “Asha Growth” at the Nokia IMEA PartnerConference in Berlin
• Bagged Mee Seva Award for Excellence in Delivery from Government of AndhraPradesh.
Learning
The Differentiating Factors…
Entrepreneurship PartnershipsEmployee First
1Six young entrepreneurs
leave their secure corporate jobs with a dream that the
microprocessor would change the world
2Instilling confidence and nurturing entrepreneurs
internally
3Empowering and enabling employees to take charge
completely…thus fostering a culture of Intrapreneurship
1Partnering and living the partnership is in our
DNA – we have fostered such relationships right from our inception
2Nurtured and grown with partners
9
Partnerships: the Growth Drivers for HCL
Joint Ventures/ M&AJoint Ventures/ M&AJoint Ventures/ M&AJoint Ventures/ M&A
Specialist Specialist Specialist Specialist PartnershipsPartnershipsPartnershipsPartnerships 2007Partners with CA for Threat Management Solution Products.End to End Product Research, Development & Support.2007partnership with Misys to open new markets and drive innovation, quality improvements and speed to market2012HCL provides salesforce.com Consulting, Implementation, Enterprise Integration and Maintenance & Support 2012HCL provides solutions for fraud, waste and abuse (FWA) management and member experience management solutions (MEM)2012Partnership focusing on providing Data Integration Solutions to different verticals
1991-96Created the HP brand for computers in India 10
Strategic AlliancesStrategic AlliancesStrategic AlliancesStrategic Alliances
1996Largest development (R&D) facility outside Cisco. Gold partner for the Indian market
2005HCL sets up first Power PC architecture design centre outside of IBM2005Partners with Boeing for 787 Dreamliner programme 1994Multiple partnerships for development, go-to-market and services 2005360 degree relationship with Microsoft - go to market partner, infrastructure service provider, application service provider
2011HCL AXON Becomes Oracle Enablement 2.0 Delivery Partner 2008collaborating on joint sales initiatives across financial services, telecommunications, manufacturing and life sciences 2014Partners to address the need for enterprise clients to modernize their applications and transition to the cloud.
Latest Updates…
Shiv Nadar, Founder - HCL, receives the
HCL wins CNBC-TV18's India Business Leader Award for Outstanding Company of the Year, 2014
HCL Technologies receives Best Governed Company Award by Asian Centre for Corporate Governance & Sustainability, 2014
HCL Technologies recognized as the Most Innovative Services Provider in Nordic Region, 2013
HCL receives PegasystemsHealthcare Partner Excellence Award, 2013
Shiv Nadar, Founder - HCL, receives the Padma Bhushan award, third highest civilian recognition bestowed by the President of India, 2008
For other latest happenings, visit www.hcl.com/media.asp
Shiv Nadar, Founder - HCL, conferred the ET Corporate Excellence Award for CSR for his outstanding philanthropic endeavours, 2010
Shiv Nadar, appointed Chairman, Board of Governors, IIT Kharagpur by the President of India, 2011
11
HCL receives PHD Chamber Good Corporate Citizen Award, 2013
HCL wins ITSMA’s Diamond and Gold Awards for Marketing Excellence, 2013
Shiv Nadar awarded BNP Paribas Grand Prix for Individual Philanthropy, 2013
Technology that Touches Lives…
Volunteer driven social activities
Corporate Governance HCL believes that strong corporate governance practices should be integral
to all activities of its Group Companies to ensure efficient conduct of the
affairs of the Companies, while upholding the core values of transparency,
integrity, honesty, and accountability
School Intervention Programs (SIP) Environmental Conservation and Healthcare Campaigns
HCL has one of the most
progressive policies promoting sustainability in operations to have least stress on the environment
HCL tops Greenpeace e-waste management chart
HCL tops major Indian companies progressively
deploying policies & practices to eliminate harmful
chemicals from e-products
For further reading – visit www.hcl.com/corporate-governance.asp
Caring for nature
12
Shiv Nadar Foundation - Institutions and Initiatives
Vision
Nation building through transformational leadership
Mission
Creating equitable opportunities for leadership, through focused philanthropy
2009
Leadership academy for meritorious rural
underprivileged children
2012
A technology-based educational intervention
program for Government Primary Schools
envisioning the eradication of illiteracy.
RuralTransformation(1-12)
underprivileged children
2012
India-wide chain K-12 schools to create lifelong
learners
envisioning the eradication of illiteracy.
2010
Instilling a deeper appreciation
and promotion of modern Indian
art
Urban Transformation (K-12 & Art)
2011
An interdisciplinary research-
oriented university
1996
Amongst India’s top private engineering
colleges
Rural/Urban Transformation(Higher Education)