Analysis of Performance Appraisal Form of HABIB BANK LIMITED By AASIA GHAFFAR MARYAM ZEB
Analysis of Performance Appraisal Form of
HABIB BANK LIMITED
By
AASIA GHAFFAR
MARYAM ZEB
VISION OF HBL MISSION AND MISSION
STATEMENT OF HBL
“Enabling people to
advance with confidence
and success”
“To make our customers
prosper, our staff excel and
create value for shareholders”
HBL’s performance management and reward systems ensure that goals are met in an effective and efficient manner. HBL defines a clear path for you to contribute to the organization’s overall goals, peppered with regular reviews and feedback to help you gauge your progress. At HBL growth is not a function of time but rather of performance. As your performance improves, the role that you play within the organization will accelerate to reflect your input.
HBL’s performance appraisal form contains two sheets, one is FORM B2 and other is FORM B3. FORM B2 contains appraisal for Clerical staff at branch or Field Offices there are two main headings Area/factors and level of achievement points. Level of achievement point contains five points ratings A (4), B (3), C (2), D (0-1) and N/A. Area/factors contains five kinds of factors which are:
Productivity
PersonalCustomer
Service
Individual Attributes
Technology
Each factor is marked tick against level of achievement and in the end total points scored is written in the specific box. Also the signatures of appraise and appraiser are taken.
HBL’s performance management and reward systems ensure that goals are met in an effective and efficient manner. HBL defines a clear path for you to contribute to the organization’s overall goals, peppered with regular reviews and feedback to help you gauge your progress. At HBL growth is not a function of time but rather of performance. As your performance improves, the role that you play within the organization will accelerate to reflect your input. HBL generally uses BARS (Behaviorally anchored rating scale) it is an appraisal method that uses quantified scale with specific narrative examples of good and poor performance.
Form of Hbl has catered all the attributes
Hbl use all the three approaches
Hbl know the reality of technology very well.
Respect and care to its customer.
focuses on the interpersonal skill of the employee
Comments and recommendation of supervisors.
Contains no criteria for employee training.
The attributes in the forms are too much.
No criteria for organizations motivating environment
If performance is not assessed properly, it results in absolute misuse of time.
Rewards and reimbursements are not provided to low performing employees.
Managers feel unenthusiastic to give response to the employees about their corresponding performance.
Each factor is marked tick against level of achievement and in the end total points scored is written in the specific box. Also the signatures of appraise and appraiser are taken.
This form contains two big boxes. First box is about Development Plan/ Supervisor comments. In this box supervisor gives comments about appraise strengths and further appraiser’s development needs (need to improve academic & professional qualification).Second box is called overall assessment box. In this box appraiser gives the overall performance grade to appraise according to B2 form and the grade is given in form of A, B, C, D. Then comments of appraise is also taken in form of agree/disagree. Then overall assessment is reviewed by reviewer and reviewer gives its comments too, but it is not necessary. After it final acceptance of appraise is also taken along with signatures.
Basic employee information
Accountabilities, objectives, and standards
Competencies and indicators
Major achievement and contribution
Developmental achievements
Developmental needs, plans, and goals
Stakeholder input Employee comments and Signatures
Simplicity
Relevancy
Descriptiveness
Comprehensiveness
Definitional clarity
Time orientation
Communication
Each factor is marked tick against level of in the specific box. Also the signatures of appraise and appraiser are taken.
This form contains two big boxes. First box is about Development Plan/ Supervisor comments. In this box supervisor gives comments about appraise strengths and further appraiser’s development needs (need to improve academic & professional qualification).Second box is called overall assessment box. In this box appraiser gives the overall performance grade to appraise according to B2 form and the grade is given in form of A, B, C, D. Then comments of appraise is also taken in form of agree/disagree. Then overall assessment is reviewed by reviewer and reviewer gives its comments too, but it is not necessary. After it final acceptance of appraise is also taken along with signatures.
FACTORS
TD Cleaning/Bills Ledger Posting
Accuracy in Counting/Cash Handling & Counting Speed
Dispatch of requisite Statements
Maintenance of Guns in Order
Speed of Work
Typing / Data Entry Speed
Reaction to Responsibility
Written Communication Ability
Each factor is marked tick against level of achievement and in the end total points scored is written in the specific box. Also the signatures of appraise and appraiser are taken.
This form contains two big boxes. First box is about Development Plan/ Supervisor comments. In this box supervisor gives comments about appraise strengths and further appraiser’s development needs (need to improve academic & professional qualification).Second box is called overall assessment box. In this box appraiser gives the overall performance grade to appraise according to B2 form and the grade is given in form of A, B, C, D. Then comments of appraise is also taken in form of agree/disagree. Then overall assessment is reviewed by reviewer and reviewer gives its comments too, but it is not necessary. After it final acceptance of appraise is also taken along with signatures.
NEW INDICATORS
Timeliness
Adherence to organization Policy
Mentoring
Diversity
Job Enrichment
Training
Each factor is marked tick against level of achievement and in the end total points scored is written in the specific box. Also the signatures of appraise and appraiser are taken.
This form contains two big boxes. First box is about Development Plan/ Supervisor comments. In this box supervisor gives comments about appraise strengths and further appraiser’s development needs (need to improve academic & professional qualification).Second box is called overall assessment box. In this box appraiser gives the overall performance grade to appraise according to B2 form and the grade is given in form of A, B, C, D. Then comments of appraise is also taken in form of agree/disagree. Then overall assessment is reviewed by reviewer and reviewer gives its comments too, but it is not necessary. After it final acceptance of appraise is also taken along with signatures.
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