Dan Soschin / @Dan_Soschin / www.DanSoschin.com Having Fun on Social Media http://images.fineartamerica.com/images-medium-large-5/boston-skyline-michael-tompsett.jpg
Dan Soschin / @Dan_Soschin / www.DanSoschin.com
Having Fun on Social Media
http://images.fineartamerica.com/images-medium-large-5/boston-skyline-michael-tompsett.jpg
THE
SEC
RET D
ELIG
HT
POP
CUL
TURE
PHO
TO/C
APT
ION
BUIL
D RE
LATIO
NSH
IPS
LIST
S
CO
NTE
STS
EMPATHIZE
Upset students want to know
you care. Empathy connects
you students on a human level.
When angry students know
there is a compassionate
human on the other end, it can
deescalate a tense situation.
PRO TIP Catch more flies with honey.
KEY TAKEAWAYS
• Delight students secretly
• Incorporate pop culture
• Use photos
• Build relationships
• Create and share lists
• Conduct simple contests
• Always demonstrate empathy
TWEET @DAN_SOSCHIN OR CONNECT ON LINKEDIN I’LL SEND YOU THE
THIS DECK WITH ALL THE SAMPLE LINKS AND YOU CAN ALSO DOWNLOAD THE
AN ESCALATION DECISION TREE.