Hatem Mahmoud Said Saber Address: Abu Dhabi, U. A.E. Email: [email protected]| Phone: 050-2335115 SALES MANAGEMENT Solutions Selling / Account Development / Customer Needs Assessment Problem Solving / Relationship Building Key Account Management Innovative professional with years of experience; a proven track record in the sales industry; skilled to drive business growth, capitalize on new revenue potential, and manage all aspects of daily business operations. Awarded for outstanding performance for the year 2010. Proactive leader with refined business acumen and exemplary people skills. Facilitate a team approach to achieve organizational objectives, increase productivity and enhance employee mor ale. Qui ck study, with an abi lit y to eas ily gr asp and put into appl ication new ide as, concepts, methods and technologies. Dedicated and self-motivated team player/builder. Exceptional leadership, organizational, oral/written communication, interpersonal, analytical, and pr ob lem resolution sk ill s. Thri ve in both indepe ndent and co llaborati ve workenvironments. Proficient in the use of various computer programs and applications. PROFESSIONAL DETAILS Etisalat Sales Manager Enterprise Sales/Energy and Utility Nov 2007 - Present Build & manage relationships with enterprise customers in order to ensure customer satisfaction as well as profitable account growth and maximization of sales. Overall responsibility for customer ownership and first- point of contact in all commercial customer interactions. Manage an entire sales cycle including customerprofiling, account planning, lead generation, proposing, negotiating and closing of deals. Coordinate with the Account Manager and oversee all dai ly sales and service activities wit h respective customers. Key Accomplishments Execute overall sales strategy to businesses with annual turnover of AED 53,500,000. Organize and lead cross-functional teams on ad-hoc basis to address specific customer issues orrequirements. Establish and maintain a strong customer base; key role in handling all the enquiries and deals. Responsible for proposing, and selling ICT solutions to all of my Enterprise Customers. Beijing Emirates International Construction - Dubai Projects Coordinator/Sales ManagerJan 2007 – Oct 2007 Key Accomplishments Steered a real estate section in the company, which would sell, or rent out finished, and off plan projects owned by the company, and for the clients. Negotiated and closed the key deals for BEC. Led the project implementation team for Samaa Dubai Joint Venture. [Type text]
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Solutions Selling / Account Development / Customer Needs AssessmentProblem Solving / Relationship Building
Key Account Management
Innovative professional with years of experience; a proven track record in the sales industry;skilled to drive business growth, capitalize on new revenue potential, and manage all aspectsof daily business operations. Awarded for outstanding performance for the year 2010.
Proactive leader with refined business acumen and exemplary people skills. Facilitate a teamapproach to achieve organizational objectives, increase productivity and enhance employeemorale. Quick study, with an ability to easily grasp and put into application new ideas,concepts, methods and technologies. Dedicated and self-motivated team player/builder.
Exceptional leadership, organizational, oral/written communication, interpersonal, analytical,and problem resolution skills. Thrive in both independent and collaborative work environments. Proficient in the use of various computer programs and applications.
PROFESSIONAL DETAILS
Etisalat
Sales Manager Enterprise Sales/Energy and Utility Nov 2007 - Present
Build & manage relationships with enterprise customers in order to ensure customer satisfaction as well asprofitable account growth and maximization of sales. Overall responsibility for customer ownership and first-
point of contact in all commercial customer interactions. Manage an entire sales cycle including customer profiling, account planning, lead generation, proposing, negotiating and closing of deals. Coordinate with the
Account Manager and oversee all daily sales and service activities with respective customers.
Key Accomplishments
Execute overall sales strategy to businesses with annual turnover of AED 53,500,000.
Organize and lead cross-functional teams on ad-hoc basis to address specific customer issues or requirements.
Establish and maintain a strong customer base; key role in handling all the enquiries and deals.
Responsible for proposing, and selling ICT solutions to all of my Enterprise Customers.
Beijing Emirates International Construction - Dubai
Projects Coordinator/Sales Manager Jan 2007 – Oct 2007
Key Accomplishments Steered a real estate section in the company, which would sell, or rent out finished, and off plan projects
owned by the company, and for the clients.
Negotiated and closed the key deals for BEC.
Led the project implementation team for Samaa Dubai Joint Venture.
National Indirect Sales Manager June 1999 – Nov 2006
Key accomplishments
Spearheaded the Indirect sales force of Beer, Wine, and Spirit sales throughout Egypt with a portfolio of
over 100 SKU’s. Achieved brand success, utilizing product knowledge by planning, and coordinating educational briefs
for the sales force.
Successfully organized the communication build up with clients such as GM’s, F&B Managers workingin various hotels, and store owners.
Executed "sales in" and "sales out" policies through out Egypt.
Achieved the following sales figures
Beer: 185000 H.L. per year which is 29% of country sales.
Wine: 15500 H.L. per year which is 39% of country sales.
Spirits: 9767 H.L. per year which is 32% of country sales.
Was responsible for total USD 40 million sales per year.
July 2005 - Feb 2006: Regional Sales Manager Direct Sales Sharm El SheikhJan 2005 - June 2005: National Key Accounts Manager Off-Premise.June 2001 - Jan 2005: Alexandria Regional Sales Manager June 1999 - May 2001: Alex. Key Accounts Manager/Home Delivery Manager
HSBC, Alexandria, Egypt
Clerk 2 Sept 1997 – June 1999
Worked in the Trade Service & Cash Dept.
National Bank of Abu Dhabi, Alexandria, Egypt
Trainee May – Aug 1997
Summer training in Remittances, Savings, and L/C Depts.
McDonalds, Egypt
1st Assistant Manager Jan 1994 – Nov 1996
Key Accomplishments
Key role played in the launch of six Mc Donald’s stores in Egypt.
Attended seven months training in the Philippines on restaurant management & was on the Dean’s List.
Managed several stores performing P&L’s, and optimizing profit.
Marlboro, Egypt
Marketing Surveyor June – Dec 1993
Travelled throughout the Nile Delta region chartering store locations.
Gathered statistical data on cigarette consumption.
B.A., Mass Communication-Public Relations and Advertising, American University in Cairo, Egypt 1993.
Professional Training Attended and successfully completed the following courses:- Heineken Key A/C’s Management & Essential Selling Skills Course.- Leading Effective Sales Teams Course; Leadership and Team Building Course.- Miller Heiman-Strategic & Conceptual Selling & Key Account Management.-Telecom Project Management.- Solution Selling.-Advanced Negotiation Skills-Maximizing Your Potential - Optimizing Your Brain Power for Work & Life-Develop Your Talents & Strengths for Career Success-Strategies for Effective Customer Relationship Management-Managing Time and Stress-Creativity, Problem Solving & Decision Making-Six Sigma Approach for Project Management
-Managed Services-Data Center – eHosting and Associated Services-Selling ICT Solutions-Large Account Management-Cisco Sales Training-Creative and Conceptualizations Skills-Networking and Relationship Building-Negotiation Skills and Ability to Persuade-Tendering & Technical Evaluation-Problem Solving & Decision Making
PERSONAL DETAILS
Languages Known: English and Arabic ♦ Citizenship: Dual – Egypt & USA
Marital Status: Married ♦ Mobility: Available to Travel (Relocate)