Hannah Smith - Removing Complexity through Creative, Collaborative Working at York

Laura Hallett & Hannah Smith

Removing complexity through creative, collaborative working

at York

On our project approach in managing the Optional Module project

R e f e c t...

The approach we took to your own project experiences

Compare Contrast...

Some of the techniques we used here with those in your own toolkit

App y...

The approach and compare it to other methodologies

Crit ique...

Comp

Ten departments have to agree a common process to deliver a great student

experience in four months

exity

Business Analysis is the ‘enabler’ for

identifying ‘what’ needs to be done to achieve the desired ‘change’ or ‘goal’

Project Management is the framework we wrap around the activities that take place to deliver the change and move the business from A to point B

Know your People

It’s not (just) what you do, it’s the way that you do

it…!!!

Ella Fitzgerald

Engaging your people - Stakeholder Maps

Engaging your people - Stakeholder Matrix

Engaging your people - an informed plan

Engaging your people - A Visual Agenda

Implementation approach - context

Implementation approach - environment

Implementation approach - tools

Implementation approach - Project plan

Implementation approach - RAID

Implementation approach - stand-ups

One minute per developer, BA, PM:● Progress made● Plans for the week● Issues, blockers and risks

Implementation approach - user acceptance testing

Implementation approach - feedback loops

Feedback encouraged throughout through lessons learnt logging

Approach changed according to feedback received

“Go Live” log of issues experienced when product live

Collaborative evaluation - feedback

Student questionnaire circulated

Project staff questionnaire circulated

Developer questionnaire circulated

Wider stakeholder group provided feedback

Evaluation - retrospective

Two meeting to gather feedback, following completion of questionnaire by students, departments and developers

Evaluation - adjusting approach and next steps

2015/16 Highlights:● 20 departments● 6253 choices made● 95 % students completed● 20,601 allocations to modules

Group Work

How can you apply some of the tools or techniques shared today on your own projects - have a go!

Visual Agenda Implementation Plan Retrospective

Critique our approaches

Stakeholder Map

Group Feedback

Share any new ideas on tools and techniques (1 minute)

Critique and share group thoughts on the approach (1 minute)

10 minutes for Group Discussion

● Slide 1: http://www.york.ac.uk/communications/publications/images/image-library/● Slide 12: https://flickr.com ● Slide 15 (wire) http://www.freeimages.com/photo/wire-1546284● Slide 16 (paperchain): http://www.freeimages.com/photo/paper-chain-v-2-1314067● Slide 17 (toolkit): http://www.freeimages.com/photo/tools-1529189● Slide 20 (stand-u)p: http://www.freeimages.com/photo/business-meeting-1239185 ● Slide 22 (telephone) http://mrg.bz/fVlDqJ● Slide 29: https://www.morguefile.com/archive/● Slide 30 Chicken Talk 2: http://www.freeimages.com/photo/chicken-talk-2-1443909

Slide Copyright