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World ® ’1 6 Hands-On Lab: Integrate CA Service Operations Insight and CA Unified Infrastructure Management Michael Boehm - Sr. Engineering Services Architect - CA Technologies DO4X166L DEVOPS
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Hands-On Lab: Integrate CA Service Operations Insight and CA Unified Infrastructure Management

Jan 10, 2017

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Page 1: Hands-On Lab: Integrate CA Service Operations Insight and CA Unified Infrastructure Management

World®’16

Hands-OnLab:IntegrateCAServiceOperationsInsightandCAUnifiedInfrastructureManagement

MichaelBoehm- Sr.EngineeringServicesArchitect- CATechnologies

DO4X166L

DEVOPS

Page 2: Hands-On Lab: Integrate CA Service Operations Insight and CA Unified Infrastructure Management

2 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

©2016CA.Allrightsreserved.Alltrademarksreferencedhereinbelongtotheirrespectivecompanies.

Thecontentprovidedinthis CAWorld2016presentationisintendedforinformationalpurposesonlyanddoesnotformanytypeofwarranty. The informationprovidedbyaCApartnerand/orCAcustomerhasnotbeenreviewedforaccuracybyCA.

ForInformationalPurposesOnlyTermsofthisPresentation

Page 3: Hands-On Lab: Integrate CA Service Operations Insight and CA Unified Infrastructure Management

3 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

Abstract

Pleasejoinusforadetailedhands-on-labsessiononCAServiceOperationInsightwiththeConnectorforCAUnifiedInfrastructureManagementtohelpyoubuildyourknowledgeonthemostrecentadditionstotheCATechnologiesserviceoperationsmanagementsolution.ThissessionwillcovertheexpandedCAUnifiedInfrastructureManagementintegrationwithCAServiceOperationsInsighttohelpconfiguregranularitylevels.

MichaelBoehmCATechnologiesSr.EngineeringServicesArchitect

Page 4: Hands-On Lab: Integrate CA Service Operations Insight and CA Unified Infrastructure Management

4 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

Agenda

RELEASEOVERVIEW

QUEUENAME

TENANTID

ALERTUPDATEINTERVAL

GRANULARCIMAPPING

LAUNCHINCONTEXT

1

2

3

4

5

6

Page 5: Hands-On Lab: Integrate CA Service Operations Insight and CA Unified Infrastructure Management

5 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

ReleaseOverview

§ CAUnifiedInfrastructureManagementConnector3.7.0– RequiresCatalyst3.4.1Container

§ CAServiceOperationsInsight– MinimumCAServiceOperationsInsightreleaser3.3CU2+WIN-DefectPack

3.3CU2JUL16– RecommendCAServiceOperationsInsightreleaser4.0CU1+WIN-DefectPack

4.0CU1JUL16

§ CAUnifiedInfrastructureManagement– MinimumCAUnifiedInfrastructureManagementreleaseis8.2– RecommendedCAUnifiedInfrastructureManagementreleaseis8.47

Page 6: Hands-On Lab: Integrate CA Service Operations Insight and CA Unified Infrastructure Management

6 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

QueueName

§ AttachqueueinCAUnifiedInfrastructureManagement

§ Use Cases– Differentname– Multiplequeues(development,

production)

§ Nimsoftconnector.xml– PropertyQueueName

Page 7: Hands-On Lab: Integrate CA Service Operations Insight and CA Unified Infrastructure Management

7 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

AlertUpdateInterval

§ Reducealertupdatefrequency– Newalert,severitychange,closeandassignalwaysimmediately– Otherattributes

§ Text,count,etc.

§ Default– 5minutes

§ Nimsoftconnector.xml– PropertyalarmUpdateInterval_inMinutes– Notaddedduringupgrade

Page 8: Hands-On Lab: Integrate CA Service Operations Insight and CA Unified Infrastructure Management

8 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

GranularCIMapping

§ Defineclassmapping– ci_type_mapping.properties– Mapped Classesè GranularCIs

§ Definegranularityclasses– Nimsoftconnector.conf– PropertyOutboundFromConnectorTypes

§ Connectorpolicy– nimsoftconnector_policy.xml– CAServiceOperationsInsightclass

mapping

Page 9: Hands-On Lab: Integrate CA Service Operations Insight and CA Unified Infrastructure Management

9 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

LaunchinContext

§ Launchunifiedmanagementportalincontext– CI– Alert

§ Valuesduringinstallation– Updateinconfigurationfile

Page 10: Hands-On Lab: Integrate CA Service Operations Insight and CA Unified Infrastructure Management

10 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

TenantID

§ Tenant-awarenessinCAServiceOperationsInsight– ConsiderTentanIDforcorrelation

§ SOI_HOME\jsw\conf\soi-manager.conf

§ wrapper.java.additional.xx=-DCORRELATE_WITH_TENANTID=1

§ wrapper.java.additional.xx=-DLABEL_WITH_TENANTID=1

§ Map“origin“inconnectorpolicy

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11 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

Stayconnectedatcommunities.ca.com

Thankyou.

Page 12: Hands-On Lab: Integrate CA Service Operations Insight and CA Unified Infrastructure Management

12 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

DevOps– AgileOps

FormoreinformationonDevOps– AgileOps,pleasevisit:http://cainc.to/wYXSg6