P a g e| 1Letter of TransmittalDecember 27, 2014Prof. Dr. Md.
Mahmodul HasanSchool of BusinessMBA Programor!h Sou!h
"ni#ersi!$Sub% Submission of &erm Pa'er on Hamil!on (a!ch
)om'an$Dear Sir,(eare submi!!ing our re'or! !i!led, *&ermPa'er
on Hamil!on (a!ch )om'an$+. ,naccordance -i!h!he re.uiremen!s of
!he 'rogram, -e, !he !eam/ochho'er Deemhascom'le!ed our &erm
Pa'er on Hamil!on (a!ch )om'an$. During our !enor, -e -ere
engagedin (ebelie#e!ha! 're'aring!his re'or! has enhancedour
unders!andingof !hemar0e!ings!ra!egies of a -orld class brand and
ho- !he$ are influenced, and main!ained !hrough 0e$mar0e!ing
!ools.&han0 $ou for !he o''or!uni!$ !o -or0 on !his
'a'er.Sincerel$ $ours, Md. Hasan Sajib 141 1708 060
1111111111111111111111Shayam Arafat 133 0718 060
1111111111111111111111Subeh us Sama 141 1663 060
111111111111111111111Tauhid Rahman 133 0535 060
1111111111111111111111AcknowledgementP a g e| 2At the very
beginning, we would like to express our deepest gratitude
toAlmighty Allah for giving us the opportunity with strength and
patience tocarry on this work. In conducting this study, we have
received generoushelpfrommanyquarters,
whichweliketomentionwithgratitudeandgreat pleasure.irst
andforemost, wearehighlygrateful toour honorableinstructor,Prof.Dr.
Md. Mahmodul Hasan, Professor, !chool of "usiness, #"AProgram,
$orth !outh %niversity. &is suggestion and direction have
greatlyinspired us to prepare this report successfully.'ur
gratitudegoestothefamily andfriends without whomit wasimpossible to
be here wherever we are.inally, we extend ourthanks to all of our
well wishers for their helpduring this work.Executive Summary P a g
e| 3Hamil!on has been a !rue 'ioneer since i!s founda!ion in 1232
in 4ancas!er, Penns$l#ania,"SA. 5er$ earl$ in i!s his!or$ Hamil!on
es!ablished i!self as !he ul!ima!e 'ro#ider of accura!e!ime0ee'ing.
,!sfirs! seriesof'oc0e!
-a!chesbecame0no-nas!he*(a!chof6ailroadAccurac$+. 4a!er
!hecom'an$gained!he'res!igiousran0of su''lier !o!he"SArmed7orces.
,n 1387 !he -orld9s firs! elec!ric -a!ch a''eared and i! -as a
Hamil!on% !he 5en!ura:;l#isPresle$-asoneof!hefirs!
fans-hochose!his-a!ch. Sinceo#erfif!$$ears!he5en!urahasbeenabes!
seller.&heHamil!onPulsar,!he-orld9sfirs! 4;Ddigi!al
-a!chs!ar!ed measuring !ime in 1370. ,n 1374 Hamil!on became a
member of !he S-a!ch , !he larges! -a!ch manufac!urer and
dis!ribu!or in !he -orld. ,! -as onl$ in200? !ha! Hamil!on
!ransferred i!s head.uar!ers from !he "ni!ed S!a!es !o S-i!@erland.
Since!hen all Hamil!on -a!ches are manufac!ured in S-i!@erland and
enAo$ !he S-iss Made 4abel.&he achie#emen!s of Hamil!on are
'urel$ resul!s of effec!i#e mar0e!ing s!ra!egies. &his brandhas
successfull$ orches!ra!ed d$namic !ools of mar0e!ing and s!rongl$
sur#i#ed in !he mar0e!for a long 'eriod of !ime. &o be 'recise
Hamil!on9s branding s!ra!eg$ is incom'arable !o an$o!her brand. ,!
has occu'ied !he minds of i!s cus!omer base so effec!i#el$ !ha! a
sense of 'rideal-a$s -or0s on !heir mind. &his single elemen!
forces i!s cus!omer !o be lo$al !o !he brand.Pricing s!ra!eg$ is
also ano!her mos! effec!i#e !ac!ics behind Hamil!on9s success.
&his brandhas !he image of su'eriori!$ a! !he same !ime urge !o
con.uer !he un0no-n being 'assiona!ein life. &his image and
message -as lucra!i#el$ deli#ered !o !he audience -i!h !he hel'
ofmaAor mar0e!ing !ools.Table of Contents1.0
,n!roduc!ion...............................................................................................................(.).
*e+nition of #arketing #anagement ,-heory ())) . ()//0 as per
&amilton 1atch #arketing
#anagement...................................................................................P
a g e| 4(./. *e+nition of #arketing #anagement ,-heory ()/( . ()/2
30 as per &amilton 1atch #arketing
#anagement....................................................................4.).
&amilton 1atch
5ompany...................................................................................4./.
6ision...................................................................................................................4.(.
#ission................................................................................................................4.4.
"usiness
Plan.......................................................................................................4.7.
5orporate
!trategy..............................................................................................7.).
!1'-...................................................................................................................8.).
P9!-9:
Analysis...................................................................................................2.).
Porter;s 8 orces of &amilton
1atch.....................................................................).
#arketing
#ix..................................................................................................../).).
6alue 5hain
#odel...........................................................................................//.).
-?#@:oyalty@?uality A
5ontrol......................................................................../(.).
"randB
&amilton............................................................................................../(./.
"rand 9lements 5hoosing
5riteria.................................................................../(.(.
"rand *ynamic
Pyramid................................................................................../4.).
-he ive #;s of
Advertising............................................................................../7.).
#ass
5ommunicationB...................................................................................../8.).
#arketing "udget A
9xpenditure...................................................................../2.).
Pricing
!trategies............................................................................................/C,
CPilo!sC, CMili!ar$C, C)or'ora!e6e!iremen!C, CMili!ar$C,
!hemar0e!ing de'ar!men!usedanumberof s!ra!egies!ocrea!ean
emo!ionalconnec!ion-i!hconsumers. &heir 'olic$ is !o !arge! a
small segmen! of !he -hole mar0e! !ha! are aris!ocra!,s!$lish and
demand 'recision and !o' .uali!$. &heir 'rice range s!ar!s from
H I00 so i!9s easil$unders!ood !ha! !he$ are !arge!ing a focus
grou' -i!h !heir .uali!$ and inno#a!ion.! Strategy ased on "rowt#
ex$ectation% &he 'roduc! mar0e! eE'ansion grid is used for
'lanning b$ a com'an$ -hen !he com'an$ isloo0ing !o increase !he
sale of i!s 'roduc!s ei!her b$ eE'anding 'roduc! range or en!ering
ne-mar0e!s. &hus, !here are #arious s!ra!egies !ha! !he com'an$
can de#elo' -hen i! com'ares!he 'roduc! -i!h !he curren!
mar0e!.&he 'roduc! mar0e! eE'ansion grid considers !-o main
fac!ors. &he 'roduc! and !he mar0e!.&he 'roduc! can ei!her
be a curren! 'roduc! or a ne- 'roduc!. And !he mar0e! can ei!her be
acurren! mar0e! or a ne- mar0e!. &hus, a grid is made, 0ee'ing
in mind !he !-o forms of'roduc!s and !he !-o forms of mar0e!s.
&his grid is !he 'roduc! mar0e! eE'ansion grid.
(i!h!hehel'of!hegrid, !he'ro'ermar0e! eE'ansions!ra!eg$isdecided.
&hereare4mains!ra!egies of !he 'roduc! mar0e! eE'ansion grid.
&hese are men!ioned belo-. Market
$enetrationstrategy&Mar0e! 'ene!ra!ions!ra!eg$is
decided-hen!he'roduc!isa curren!'roduc!inan eEis!ing
mar0e!.&heHamil!on (a!ch)om'an$follo-s mar0e! 'ene!ra!ion
s!ra!eg$ -hile !he$ o'en ou!le! in !heir curren!l$ o'era!edP a g e|
13coun!ries li0e% "SA, "/, )anada, Bra@il e!c. "suall$ -hen !he$
o'en ne- s!ore in !heeEis!ing coun!ries !heir 'ur'ose is a!!rac!
more sho''ers -i!h eEis!ing 'roduc! range.Ano!her obAec!i#e is
fulfilled b$ !his s!ra!eg$ -hich is !o ma0e more 'eo'le a-areabou!
!he brand and ma0e !he brand a#ailable !o !he !arge! consumers.
Market develo$ment strategy & &he mar0e! de#elo'men!
s!ra!eg$ is used -hen !he'roduc! is an eEis!ing 'roduc! bu! !he
mar0e! is ne-. &o increase sales gro-!h andfigh! agains!
com'e!i!ion !he Hamil!on (a!ch )om'an$ also follo-s !his s!ra!eg$.
,!en!ers in!o ne- coun!r$ -i!h !heir eEis!ing 'roduc! 'or!folio.
7or eEam'le% en!eringin!o !he )hina mar0e! falls under mar0e!
de#elo'men! s!ra!eg$. Before en!ering in!o)hina !he mar0e! -as
domina!ed b$ )AS,G, &,&A brands. &o bring sales
gro-!hand increase !he business !he com'an$ follo-ed !his s!ra!eg$.
'roduct develo$ment strategy &Produc! de#elo'men! is used -hen
!here is a ne-'roduc! -hichhas !obein!roducedinaneEis!ingmar0e!.
&heHamil!on(a!ch)om'an$ also follo-s !he 'roduc! de#elo'men!
s!ra!eg$ -i!h !he 'ur'ose of beingleader of inno#a!ion and
reno#a!ion in -a!ch ma0ing indus!r$. 7or eEam'le, in 1387,!he
com'an$in!roduced 5en!ura, !he -orldDs firs! ba!!er$ 'o-ered -a!ch.
&hisas!ounding !echnolog$ -as accom'anied b$ s!$ling unseen and
un!ried before in !he-a!ch indus!r$. &he as$mme!rical case
'oin!ed and eE!ended lugs and cur#ed cr$s!alof !his !echnical
mar#el shoo0 !he -a!ch indus!r$ u' and changed !he face of
-a!chdesign. (iversification strategy1 Di#ersifica!ion s!ra!eg$ is
used -hen a com'an$ en!ers ne-mar0e!s-i!hne-'roduc!s. ,nsuchacase,
!hereare?differen! !ac!ics-hichacom'an$has !ouse!oes!ablisha
di#ersifica!ions!ra!eg$. &he Hamil!on(a!ch)om'an$ is a !rue
eEam'le of a global com'an$. ,n mos! of !he cases, i! doesn9!
ca!er!he local s!$le and design. ,! al-a$s focuses on bringing !he
American s!$le in !heir-a!ch design ma0ing. )urren!l$, !he mos!
used s!ra!eg$ b$ !he Hamil!on (a!ch )om'an$ is Mar0e!
'ene!ra!ion,because !he mar0e! is slo-l$ becoming a cro-ded 'lace
-i!h 'roduc!s being in!roduced dail$in eEis!ing segmen!s. Ho-e#er,
for mar0e! leadershi', !he Hamil!on (a!ch )om'an$ is !r$inghard !o
bea! 6G4;J, B6;&4,8.)) "oulton ?uartGN2(8.)) !pirit of :iberty
AutoN>>8.)) Cailroad !mall !econdN/,478.)) Cailroad Auto
chronoN(,)78.)) Pan 9urop Auto 5hronoN/,>78.)) -hin@'@#atic
AutoN=78.)) 6aliant AutoN2>8.)) 'romotionAmerican -a!ch brand
Hamil!on is fea!ured in !he film Men in Blac0 ?, -i!h i!s
dis!inc!i#e 5en!ura !ime'iece becoming 'ar! of !he Men in Blac0
uniform. Hamil!on and )olumbia Pic!ures ha#e -or0ed !oge!her on !he
film and are con!inuing !he 'ar!nershi' -i!h a global 'romo!ion
cam'aign !o su''or! !he mo#ie9s in!erna!ional rollou!. Hamil!on
-a!ches also a''eared in Men in Blac0 and Men in Blac0 ,,, and -i!h
each film, !he sco'e of 'romo!ional ac!i#i!$ has increased.
Hamil!on9s long his!or$ -i!h Holl$-ood includes -a!ch a''earances
in more !han 400 films, bu! Men in Blac0 ? re'resen! a ne-
miles!one for Hamil!on.&heir e$e1ca!ching sha'es, ma!erials and
uni.ue designs earn !hem roles in !he mos! di#erse mo#ie genres,
ranging from ac!ion 'ic!ures such as D,; HA6D, G);A9S ;4;5;,
P6;DA&G6S, ABD")&,G, science fic!ion mo#ies li0e M; ,
B4A)/, ,D;P;D;); DAN, 2001%&H; SPA); GDNSS;N, !o comed$
classics li0e /,44;6S,