with Lisa Ann Landry [email protected] http://twitter.com/LisaaLandry http://www.linkedin.com/in/ lisaalandry http://www.facebook.com/ LisaaLandry 602-793-9071
May 11, 2015
with Lisa Ann Landry
[email protected]://twitter.com/LisaaLandry
http://www.linkedin.com/in/lisaalandryhttp://www.facebook.com/LisaaLandry
602-793-9071
with Lisa Ann Landry
[email protected]://twitter.com/LisaaLandry
http://www.linkedin.com/in/lisaalandryhttp://www.facebook.com/LisaaLandry
602-793-9071
ObjectivesObjectives
SELF Personality Styles The Saloon Zoo – Characteristics of the Saloon Zoo CharactersDealing with the one that works your nerves
Law of Expectation – Closing
SELF Personality Styles The Saloon Zoo – Characteristics of the Saloon Zoo CharactersDealing with the one that works your nerves
Law of Expectation – Closing
ObjectivesObjectives
Law of Attraction – What you think about You Bring AboutThe Energy of What you say to yourselfSaying Positive Affirmations Positive Affirmations - ExerciseDealing with Emotions
Law of Attraction – What you think about You Bring AboutThe Energy of What you say to yourselfSaying Positive Affirmations Positive Affirmations - ExerciseDealing with Emotions
Take ActionTake Action
If you always do…….
If you always do…….
EMITLNational Seminars Group
Analyzing Personality Styles&
Recognizing Your Own
Analyzing Personality Styles&
Recognizing Your Own
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0 1 2 3 4 5 6 7 8 9 10
Passive
Aggressive
GET IT RIGHT
GET IT DONE
GET ALONG
GET APPRECIATED
Magnify Your Personal PowerMagnify Your Personal Power
Indirect People (F)Cautious in approach to risk, decision making & changeSlow-paced, low-key, often even meekTentativeAvoids conflict Low profile, reserved & gentle. Handshakes are gentle; speak at a slower pace & lower volume than direct people.
Indirect People (F)Cautious in approach to risk, decision making & changeSlow-paced, low-key, often even meekTentativeAvoids conflict Low profile, reserved & gentle. Handshakes are gentle; speak at a slower pace & lower volume than direct people.
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Magnify Your Personal PowerMagnify Your Personal Power
Supporting People (L)Emotionally open; animated facial expressions & physical gestures.Comfortable expressing joy, sadness & other emotions quickly & unabashedly to almost anyone.Maintain closer physical proximity .Informal; prefer relaxed, warm relationships.Enjoy loose, amusing Prefer unstructured time & are seldom disturbed when other people waste their time.
Supporting People (L)Emotionally open; animated facial expressions & physical gestures.Comfortable expressing joy, sadness & other emotions quickly & unabashedly to almost anyone.Maintain closer physical proximity .Informal; prefer relaxed, warm relationships.Enjoy loose, amusing Prefer unstructured time & are seldom disturbed when other people waste their time.
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Magnify Your Personal PowerMagnify Your Personal Power
Controlling People (E)Emotionally reserved More physically rigid & less expressive. Guarded physically, mentally & emotionally. Task-oriented; dislike digression from their agendas.Fact-oriented decision makers; Prefer working alone & put little value on opinions & feelings.More comfortable operating in an intellectual mode.Champions of time management
Controlling People (E)Emotionally reserved More physically rigid & less expressive. Guarded physically, mentally & emotionally. Task-oriented; dislike digression from their agendas.Fact-oriented decision makers; Prefer working alone & put little value on opinions & feelings.More comfortable operating in an intellectual mode.Champions of time management
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Magnify Your Personal PowerMagnify Your Personal Power
Direct People (S)Fast-paced, assertive, take-chargeForceful, Type A:OutspokenCompetitiveConfident Thrive on accomplishments; not overly concerned with rules & policiesInclined to think, “It’s easier to beg forgiveness than to seek permission.”Tend to speak quickly in loud, aggressive tones & present a bold visual appearance
Direct People (S)Fast-paced, assertive, take-chargeForceful, Type A:OutspokenCompetitiveConfident Thrive on accomplishments; not overly concerned with rules & policiesInclined to think, “It’s easier to beg forgiveness than to seek permission.”Tend to speak quickly in loud, aggressive tones & present a bold visual appearance
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LimitationsLimitationsS
PushyIntimidatingOverbearing
RestlessImpatient
ManipulativeAbrasiveReactive
Dominating
EDogmaticStubborn
RigidUnapproachable
DistantCritical
Insensitive
LToo other-oriented
IndecisiveImpracticalVulnerable
HesitantSubjective
FSlow to get things done
PerfectionistWithdrawn
DullSullen
ShyPassive
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StrengthsStrengthsS
PersuasiveRisk-taker
CompetitivePursues change
ConfidentSocially skilled
InspiringOpenDirect
Outgoing
EPracticalOrderly
Very directSelf-determined
OrganizedTraditional
Goal-orientedDependableEconomicalAmbitious
TrustingSensitive
Good listenerGood friendLikes varietyGregariousPeacemaker
LTeam-oriented
CaringDevoted
EnthusiasticHelpful
Accessible
FExactingThorough
FactualReserved
Meticulous
PracticalCalmHigh standardsRisk-avoider
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Turn-OnsTurn-OnsS
AttentionAchievementRecognitionAdventureExcitementSpontaneity
EControl
ResponsibilityMasteryLoyalty
Fast pace
LPopularityClosenessAffirmationKindness
Caring
FPerfectionAutonomy
ConsistencyPractical
Information
Turn-OffsTurn-Offs
SLack of enthusiasm
WaitingIndecisionConvention
EAmbiguityIrreverence
LazinessShowing emotions
LInsensitivityDissensionInsincerityEgotism
FOver-
assertivenessCarelessness
ArroganceFakes
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AFFILIATIVE
AFFILIATIVE
DIRECTIVE
Adapting Difficult PeopleAdapting Difficult People
To adapt to S an F needs to increase directness of communications by:
Speaking at a faster paceInitiating conversations & decisionsGiving recommendations & not asking for opinionsUsing direct statements rather than roundabout questionsCommunicating with a strong, confident voiceChallenging & tactfully disagreeing when appropriateFacing conflict openly but not initiating it
Increasing eye contact
To adapt to S an F needs to increase directness of communications by:
Speaking at a faster paceInitiating conversations & decisionsGiving recommendations & not asking for opinionsUsing direct statements rather than roundabout questionsCommunicating with a strong, confident voiceChallenging & tactfully disagreeing when appropriateFacing conflict openly but not initiating it
Increasing eye contact Page 7
Adapting to Difficult PeopleAdapting to Difficult People To adapt to F an S needs to increase the indirectness of communication by:
Talking & making decisions more slowlySeeking & acknowledging the opinions of othersSharing decision-making & leadershipShowing less energy; being more “mellow” not interruptingProviding pauses to allow the other person to speakRefraining from criticizing, challenging or acting pushyChoosing words carefully when disagreeing
To adapt to F an S needs to increase the indirectness of communication by:
Talking & making decisions more slowlySeeking & acknowledging the opinions of othersSharing decision-making & leadershipShowing less energy; being more “mellow” not interruptingProviding pauses to allow the other person to speakRefraining from criticizing, challenging or acting pushyChoosing words carefully when disagreeing
Page 7
Adapting to Difficult PeopleAdapting to Difficult People To adapt to L an E needs to increase the supportiveness of communication by:
Sharing your feelings & letting your emotions showResponding to the expression of others’ feelingsPaying personal complimentsTaking time to develop the relationshipUsing friendly languageCommunicating more, loosening up & standing closerBeing willing to digress from the agenda, going with the flow
To adapt to L an E needs to increase the supportiveness of communication by:
Sharing your feelings & letting your emotions showResponding to the expression of others’ feelingsPaying personal complimentsTaking time to develop the relationshipUsing friendly languageCommunicating more, loosening up & standing closerBeing willing to digress from the agenda, going with the flow
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Adapting to Difficult PeopleAdapting to Difficult People
To adapt to E an L needs to increase controlling aspect of communication by:
Getting right to the task or the bottom lineMaintaining more of a logical, factual orientationKeeping to the agendaLeaving when the work is done; not wasting timeNot initiating physical contactDownplaying enthusiasm & body movementUsing business-like language
To adapt to E an L needs to increase controlling aspect of communication by:
Getting right to the task or the bottom lineMaintaining more of a logical, factual orientationKeeping to the agendaLeaving when the work is done; not wasting timeNot initiating physical contactDownplaying enthusiasm & body movementUsing business-like language
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Energy MagnetEnergy Magnet
Law of attractionsLaw of attractions
Positive Self-TalkPositive Self-Talk
Positive AffirmationsI amPositive tensePresent tense“ing” verb Feeling wordBriefAbout you combined with a visual
Positive AffirmationsI amPositive tensePresent tense“ing” verb Feeling wordBriefAbout you combined with a visual
PositivityPositivity
Positive people cognitively process more efficiently and more appropriately. If you’re in a negative mood, a fair amount of processing is going to that mood. When you're in a positive mood, you’re more open to taking in information and handling it effectively.
— Sigal Barsade, Wharton School of Management
Positive people cognitively process more efficiently and more appropriately. If you’re in a negative mood, a fair amount of processing is going to that mood. When you're in a positive mood, you’re more open to taking in information and handling it effectively.
— Sigal Barsade, Wharton School of Management
Motivation and InspirationMotivation and Inspiration
Motivation and inspiration energize people, not by pushing them in the right direction as control mechanisms, but by satisfying basic human needs for achievement, a sense of belonging, a feeling of control over one’s life, and the ability to live up to one’s ideals.
— John Kotter, Harvard Business School
Motivation and inspiration energize people, not by pushing them in the right direction as control mechanisms, but by satisfying basic human needs for achievement, a sense of belonging, a feeling of control over one’s life, and the ability to live up to one’s ideals.
— John Kotter, Harvard Business School
Emotions Are Contagious …
Emotions Are Contagious …
… Spread the positivity virus! Exercise
… Spread the positivity virus! Exercise
Take ActionTake Action
What would you like to change or improve?
What’s the best tip you learned today?
What are three actions you can take right away to improve your process?
What would you like to change or improve?
What’s the best tip you learned today?
What are three actions you can take right away to improve your process?
Law of expectation Law of expectation