H2O - Annual Newsletter Of Water Industry Operators Of The Caribbean Volume 1

H2Operator Volume 1 Issue 1 2013 1

C A R I B B E A N

PROFILE Brief Profile of the organization:

CAWASA INC.The Caribbean Water and Sewerage Association Inc. CAWASA), is a regional association of thir-teen (13) water and sewerage utilities in the Carib-bean. CAWASA was incorporated in St Lucia in May 2010 as the successor to the Caribbean Basin Water Management Programme Inc (CBWMP Inc) which was incorporated in St Lucia in November 2001.

WHO SHOULD BE CERTIFIEDOperators, Analysts of water and wastewater utili-ties, hotels, breweries, other water related groups and independent candidates who meet the education and operating experience requirements.

STEPS TO BECOME A CERTIFIED OPERATOR1. Apply to CAWASA2. Register for Tutorials3. Submit application4. Pay Exam fees5. Take the Exam

EXAMINATION ROLE OF THE OPERATOR/ANALYSTPre-examination Role•Take an interest in your professional developmentand in the certification programme;•Participate in training and other scheduledactivities in preparation for the examination;•Obtain all text books and study materialrecommended for examination preparation;•Utilize all training facilities made available by theUtility/organization in support of examinationpreparation;•Register and sit the examination in accordancewith instructions provided by the CAWASA

Post-examination Role•Register for remedial training if unsuccessful in the examinations;•Continue professional development after receiving certification;•Participate in professional development activitiesfor 2.4 Continuing Education Units (CEUs) overthe two years;•Submit a completed renewal application formalong with the renewal fee and relevant documen-tation no later than six (6) months before the expirydate of the certificate.

WHY CERTIFICATION?To Perform your job Better!Advance your Career!

COURSES OFFERED

CLASSES I—IV1. Water Distribution2. Water Treatment3. Wastewater Treat-ment4. Collection5. Water Laboratory6. Wastewater Labora-tory7. Very Small Water System8. Small Wastewater System

EMPLOYEE BENEFITS: Career Advancement opportunities Higher Wage earning opportunities Competitive advantage of non-certified Operators Recognition as a professional Operator

EMPLOYER BENEFITS: Cadre of certified professionals Motivate employees to expand

knowledge/skills Increase competence level of employees Ensure continuing education for

employees

Volume 1 • Issue 1 Annual Newsletter of the Water Industry Operators of the Caribbean June 2013

Since joining the CAWASA Secretariat, I have placed a great deal of emphasis on improving the competences and

professionalism of Water Operators from member utilities. I chose this approach be-cause it is my firm belief that the day-to-day work performed by Operators is of the ut-most importance to the delivery of quality water service. As a key stakeholder group, the Operators are fully involved in managing the collec-tion of water at the intakes, supervising wa-ter storage facilities, treating of water at the treatment plants, testing the quality of wa-ter at the laboratories and coordinating the distribution of water that flows through the various systems. In 2003, the Secretariat entered into an agreement with the Association of the Board of Certification (ABC) to provide testing services in support of the annual Operator Examination and Certification programme. Five years ago, the Secretariat initiated the Caribbean Water Operators’ Conference to

provide a forum for Operators to network and share knowledge, skills and experiences. This inaugural issue of the H2O Operator Caribbean magazine is yet another major initiative taken by CAWASA aimed at high-lighting the role of Water Operators in the water sector. The Secretariat wants to take this op-portunity to encourage Water Operators to make full use of the magazine as a me-dium for creating awareness of their job responsibilities. It is anticipated that the Operators will use the magazine as a tool for educating persons working within and outside of the water sector. By contributing articles on national or regional projects implemented, they can demonstrate how the water-related challenges encountered were tackled and solved, clarify their role as water sector pro-fessionals, update readers on progress made with the certification examinations and with the application of the knowledge and skills acquired.

I also wish to point out that Mrs. Suzanne Joseph, Programme Officer attached to the CAWASA Secretariat, deserves all credit for the publication of this magazine. She came up with the idea and coordinated the activi-ties related to this inaugural issue. Kudos to her, are fully in order. Now, it’s my distinct pleasure to invite you to read this first edition from cover to end and to share the contents with others. Happy Reading!

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Foreword

Another valuable CAWASA initiative

2 H2Operator Volume 1 Issue 1 2013

Engineers, water and waste-water operators, water and waste laboratory analysts, stakeholders and other water and waste-water industry professionals from utilities

across the Caribbean will gather in Antigua and Barbuda later this month for the Third Annual Caribbean Water Operators Conference. The conference will be held at the Jolly Beach Resort on June 27 and 28, to discuss matters relating to their pro-fessional and organizational responsibilities across the region. The theme for the two-day conference is Water Re-use: Con-tributing to Efficient Use of Water Resources for a Healthy Environment. The 2013 Water Operators Conference is jointly sponsored by the host utility -- the Antigua Public Utilities Author-ity (APUA), the Caribbean Water and Wastewater Association (CAWASA) and the Caribbean Regional Fund for Waste Water Management (CReW) Project. The opening session of the conference will be addressed by Antigua’s Public Utilities Minister, as well as representatives of the sponsoring agencies, while the feature address will be by Don Degan of World Water & Wastewater Solutions (W.W.W.S.) in Canada, who will speak on International Perspectives on Water Re-use. The conference will aim to update the knowledge and skills of water and wastewater operators through interaction with fel-low operators and professionals; and to provide them the op-portunity to access, view and share the latest ideas in technical equipment, technology, products and services with suppliers. It will also provide Caribbean operators with the opportunity to share their experiences in preparation for the Operators Cer-tification Examinations, as well as to showcase their presenta-tion skills through professional presentations and competitive activities. The Antigua meeting will also allow the participants to show-case their technical skills through the Operators Competition and to identify emerging trends in the water and wastewater industry. Among other issues to be considered by the delegates are: The Enabling Environment for Water and Waste Water Serv-ices, Water Quality in the Region, Application of Waste Water Re-use and Utility Development Issues. June 14, 2013

Caribbean Water Operators

confer in Antigua at month-end

Meet the CAWASA Exco

President: Bernard Ettinoffe

Vice President: Christopher Husbands

Secretary: Ivan Rodrigues

Treasurer: John Joseph


The Global Water Operators’ Part-nerships Alliance (GWOPA) held its 5th Steering Committee Meet-

ing at the Syndicat Interdépartemental pour l'Assainissement de l'Agglomération Parisi-enne (SIAAP) headquarters in Paris from Feb-ruary 28th to March 1st, with participation of a total of 39 members of the Steering Commit-tee, partner organizations, observers and Sec-retariat members – among them CAWASA. The discussion was very active and stimulating with a lot of good inputs from participants from around the world. The GWOPA Secretariat is now working on the outcome document which will be available by the end of this month to be shared with participants and other partners. CAWASA had been invited to partici-pate in the top GWOPA meeting on 28th February to 1st March 2013, in Paris. The meeting in the French capital was hosted by SIAAP, a member of the GWOPA Steer-ing Committee, at their Paris headquarters. CAWASA is already a member organiza-tion of the GWOPA Steering Committee. The first day of the Paris meeting (Feb-ruary 28th) featured presentations by the GWOPA Secretariat, followed by discus-sions. The SC meeting also included Region-al/National Platform Updates from regions to be represented (Africa, Asia, Latin Amer-ica and the Caribbean, the Pacific, Southeast

Global Water Operators Partnerships Alliance

CAWASA attended top Global Water Operators meeting in Paris

Europe, Brazil, Mexico, Pakistan) and these presentations were followed by discussions. Partners Perspectives and Updates were also given at the meeting by participating institutions and organizations (ADB, AFD, AfDB, IDB, CSOs, USAID, OFID, IWA, Private Operators, Unions) followed by more discussions. The meeting featured presentation, discus-sion and adoption of GWOPA’s 5-Year Strat-egy (2013-2017) adopted by the SC members. A meeting of the GWOP’s Integrity Sub-com-mittee also took place on the first day. On the second day (Friday, March 1st), participants

engaged in presentation, discussion and adoption of GWOPA’s Work Plan for 2013. Discussion was also held on roles and contributions of SC members and GWOPA partners to GWOPA’s activities. The Paris meeting also featured presentation of new initiatives, including: UN-Water Task Force on Capacity Development for Water Oper-ators (GWOPA); Development of Capacity Development Materials (UNESCO-IHE); and Review of WOPs profiles (McGill Uni-versity). There was also a special presenta-tion by the host, SIAAP, of their interna-tional activities.

The fulfillment of basic human needs, our environment, socio-economic de-velopment and poverty reduction are

all heavily dependent on water. Good management of water is especially challenging due to some of its unique charac-teristics: it is unevenly distributed in time and space, the hydrological cycle is highly com-plex and perturbations have multiple effects. Rapid urbanization, pollution and cli-mate change threaten the resource while de-

mands for water are increasing in order to satisfy the needs of a growing world popula-tion, now at over seven billion people, for food production, energy, industrial and do-mestic uses. Water is a shared resource and its manage-ment needs to take into account a wide vari-ety of conflicting interests. This provides op-portunities for cooperation among users. In designating 2013 as the UN Interna-tional Year of Water Cooperation, the Unit-

ed Nations General Assembly (UNGA) rec-ognizes that cooperation is essential to strike a balance between the different needs and priorities and share this precious resource equitably, using water as an instrument of peace. Promoting water cooperation implies an interdisciplinary approach bringing in cultur-al, educational and scientific factors, as well as religious, ethical, social, political, legal, insti-tutional and economic dimensions.

Water Cooperation: What’s it all about?

Members attending the GWOPA’s 5th Steering Committee meeting in Paris, in-cluding CAWASA’s Executive Director Victor Poyotte (Back Row, 8th from left)



Class I

Class II

Class III

Class IV

Class I

Water Distribution;Water Treatment;Wastewater Treatment;Collection;Water Laboratory;Wastewater Laboratory

(Refer to above courses)



Very Small Water System (VSWS);Small Wastewater System (SWS)

5 years of secondary school education with O’level passes in English and Mathematics or CXC or equivalent

5 years of secondary education with O’ level passes in English and Mathematics or CXC or equivalent

5 years of secondary school education with O’ level passes in English and Mathematics 900 contact hours, or 90 CEUs, or 90 quarter credits, or 60 semester credits of post high school education in the environment control field, engineering or related science

5 years of secondary school education with O’ level passes in English and Mathematics or CXC;1,800 contact hours, or 180 CEUs, or 80 quarter credits or 120 semester credits of post high school education in the environmental control field, engi-neering or related science;

5 years of secondary school education with ‘O’ level passes in English and Mathematics or CXC, or Six contact hours of Very Small Water System/Small Wastewater System education

One year of acceptable operating experience of A Class I or higher utility

Three years of acceptable operating experience of a Class I or higher utility

Four years of acceptable operating experience of a Class II or higher utility including two years of direct responsible charge.

Four years of acceptable operating experience of a Class III or higher utility, including two years of direct responsibility charge

Six months of acceptable operating experience of a Very Small Water System/Small Wastewater System or higher utility

Class I-IV

Class I

Water Distribution;Water Treatment;Wastewater Treatment;Collection;Water Laboratory;Wastewater Laboratory

VSWS and SWS

Certificates must be renewed every two years. Application for Renewal and fee must be submitted 60 days before the expiry date of the certificate.

Certificates must be renewed every two years. Application for Renewal and fee must be submitted 60 days before the expiry date of the certificate.

Completed 24 contact hours of continuing education or 2.4 CEUs approved by CAWASA during the 2 year term of the certificate

Six contact hours of continuing education unites (CEUs) approved by CAWASA during the 2 year term of certificate

One of the two components of the Certification Programme. The Certification of Operators/analysts and the classification of water utilities. Water and wastewater treatment facility classification is based on a point system developed by the Association of Boards of Certification (ABC) for use by certifying authorities such as CAWASA. CAWASA will classify the facilities according to the size, population served , using the following point rating system: Class I = 30 points or less; Class II = 31 - 55 points; Class III = 56 - 75 points; Class IV = 76 points or greater

Certificates issued by any certification programme, which, as determined by the CAWASA Certification Board, satisfy the provisions of the certification policy promulgated hereunder shall be accorded reciprocal treatment and shall be recognised as valid and sufficient within the purview of the certification policy.

Class ExperienceCourse Education

Renewal of Certificates

Class ExperienceCourse Education

Classification of Plants

Reciprocity

To apply for CAWASA/ABC Certification: E-mail: [email protected] to request an application form Or fax/mail request to: Caribbean Water & Sewerage Association Inc (CAWASA), Unit # 15, Orange Park Commercial Centre, Bois d’orange, Gros Islet, Saint Lucia, (P O Box RB2293, Rodney Bay, Gros Islet, Saint Lucia), Tel: 758 458

0601; Fax: 758 458 0191, E-mail: [email protected]; sjoseph@cawasa,org, Website: www.cawasa.org

How to Apply for Water Operator CertificationHere are the Requirements:

Who should be certified? Operators, Analysts of water and wastewater utilities, ho-tels, breweries, other water related groups and independent candidates who meet the education and operating experience requirements.

Steps to become a Certified Operator

1. Apply to CAWASA or your National Coordinator2. Register for Tutorials3. Submit application4. Pay Exam fees5. Take the Exam

Examination Role of the Operator/AnalystPre-examination Role

• Takeaninterestinyourprofessionaldevelopmentandinthecertification programme;

• Participateintrainingandotherscheduledactivitiesinprep-aration for the examination;

• Obtainall textbooksandstudymaterial recommendedforexamination preparation;

• UtilizealltrainingfacilitiesmadeavailablebytheUtility/or-ganization in support of examination preparation;

• Register and sit the examination in accordance with in-structions provided by the CAWASA and the National

Coordinator

Post-examination Role

• Register for remedial training if unsuccessful in the examinations;

• Continue professional development after receiving certification;

• Participate in professional development activities for 2.4Continuing Education Units (CEUs) over the two years;

• Submitacompletedrenewalapplicationformalongwiththerenewal fee and relevant documentation no later than six (6) months before the expiry date of the certificate.

Why Certification?• ToPerformyourjobBetter!•AdvanceyourCareer!

Benefits of a Water Operator


The following table outlines the number of passes for each of the past ten years, reflecting the high number of professional water operators that have been added to the regional roster in the last ten years through exams arranged by CAWASA in cooperation with ABC.

329 have passed CAWASA/ABC Operator Certification

Examinations in the past decade

Top Operators!

Year Pass

2003 49

2004 37

2005 48

2006 51

2007 18

2008 16

2009 27

2010 11

2011 17

2012 47

2013 8

Total 329

Employee Benefits:•CareerAdvancementopportunities

•HigherWageearningopportunities

•Competitiveadvantageofnon-certifiedOperators

•RecognitionasaprofessionalOperator Employer Benefits:•Cadreofcertifiedprofessionals

•Motivateemployeestoexpandknowledge/skills

•Increasecompetencelevelofemployees

•Ensurecontinuingeducationforemployees

•Enhancecapacitytodeliverservices

•Ensureongoingcontinuingeducationforemployees

Become a Certified or Licensed Operator/Analyst

Take your Operator/

Analyst Certification Examinations at Levels I, II, III or IV!

Perform your Job Better! Advance your Career!

Examinations Dates:February, June & November

Water Distribution Water Laboratory

Water Treatment Wastewater Laboratory

Wastewater Treatment Very Small Water System

Collection Small Wastewater System

COuRSES

Contact the Secretariat for more informationE-mail: [email protected]; [email protected]

Benefits of a Water Operator


Data gathered in the CReW project’s preparation phase showed that amongst participating countries, there are many barriers to appropriate wastewater manage-

ment. Specific capacity needs were identified and interven-tions reflecting the needs were developed within the Project sub-components.Capacity Building Activities include:•TheimplementationofPilotFinancingMechanisms(PFMs)

in four of the Project’s thirteen participating countries - Be-lize, Jamaica, Guy-ana and Trinidad & Tobago, resulting in new or upgraded wastewater treatment facilities.

• RegionalandNationalTrainingcourses–followingneedsidentified by participating countries. These include work-shops and seminars on the management of revolving funds, wastewater management, compli-ance management, and training for decision-makers regarding the choice of appro-priate and cost effective technologies.

• Guidanceinlegislativereformandpolicyformulation-ledby the Convention’s Secretariat, the Caribbean Regional Coordinating Unit (CAR/RCU).

• Sharingofinformationonbestpracticesandlessonslearned– based upon experiences of the PFMs and other project activities and disseminated via various media, including an information node.

• DevelopmentofaCaribbeanWastewaterManagementIn-formation Node – for dissemination of CReW outputs as well as other information and knowledge relevant to good wastewater management.

• Networking towards stronger partnerships, both withinand between relevant sectors.

CReW:Building Capacity for Better Wastewater Management


Effective stakeholder involvement and participation is strongly en-couraged by the management pro-

grammes supported by GEF-IW in the re-gion. It provides an important vehicle for information and knowledge transfer and dissemination. There are many different ap-proaches to involving stakeholders. The approach used can range from one-way in-formation sharing to a more far-reaching form of participation. At the very least it is essential to share information about the project, its goals and objectives with stake-holders. This can be done via radio, tele-vision or newspapers if access to the mass media is good. Alternatively posters and leaflets may be pre-pared and distributed in relevant areas and/or presentations may be given. Extent of participation can be limited, as in one-way information sharing/dissemi-nation, or be two-way as in consultation, where stakeholder representatives are giv-en the opportunity to voice their concerns and regularly informed of the progress of the project (via progress reports or by be-ing invited to project meetings). Greater involvement is possible if provi-sion is made for stakeholders to actually be involved in decision-making related to the project’s goals, objectives and design. There was exten-sive consultation with stakeholders in the development of the CReW Project. Key beneficiaries and im-plementers, i.e. stakeholders of the project were found to include:• Regionalwater andwastewaterorgani-

zations• National ministries with responsibility

for water and wastewater• Nationalwaterandwastewaterutilities• Universitiesandschools• Privatesectorcompanies• Hotelowners• Manufacturers• Developers• Civilsocietyorganizations• Media•Thewiderpublic The regional institutional arrangements for project exe-cution were selected to en-

Stakeholder Involvement in the CReWsure broad representation of all in-terests. The pilot projects should all be designing activities to actively engage stakeholders. Both Component 2: Reforms for Waste-water Management, and Component 3: Communica-tions, Outreach and Train-ing, propose and develop activities in consultation with stakeholders and with a view to meeting stat-ed needs. As such they focus upon stakeholder involvement and public participation in both planning and implementation. As the CReW develops, opportuni-ties for stakeholder involvement will be provided through regional and national meetings, consultations and consensus–building workshops. Stakeholders will be directly involved in public outreach, dem-onstration projects and other phases of the project. As such, the CReW expects to benefit from stakeholder involvement in many ways:•More informed decision-making asstakeholders often pos-sess a wealthof information which can benefit the project

• Less likelihood of conflicts which canharm implementation and success

• Greater transparency as stakeholdersare able to monitor actions

• Greater trust between the governmentand civil society, possibly leading to long-term collaborative relationships.

On 21st August 2012, Jamaica’s Nation-al Environmen-tal Planning Agency con-vened a consultation between CReW and local stakeholders in wastewater manage-ment to identify, discuss and prioritize critical areas for which Jamaica needs support and capacity building in order to further its wastewater management goals. The consultation was attended by repre-sentatives of a number of agencies, among them: the Water Resources Agency, the National Water Commission, the Minis-try of Health, the Jamaican Institute of Environmental Profes-sionals, the Minis-try of Water, Land, Environment and Cli-mate Change, and, the University of Tech-nology. Specific themes to be addressed in upcoming regional training courses and possi-ble modalities for institutional-izing national training courses were also discussed. Similar stakeholder consulta-tions are on-going in CReW participat-ing countries to identify priority capacity build-ing needs.

Meet the CReW Project Coordinator Denise, the CReW Project Coordina-tor since July 2011, is a Jamaican national with over 12 years’ experience in waste management, environmental manage-ment, environmental auditing and as-sessments, and project management. She was the lead consultant in the de-velopment of the National Environmen-tal Management Systems (EMS) Policy for the Government of Jamaica. She was also part of the team of consultants who developed the National Solid Waste Plan for Jamaica involved in waste characteri-sation studies, waste diversion strategies and operational assessments. She has worked in many Caribbean countries on similar projects. Trained as a biochemist and bioprocess engineer in Jamaica and Australia; she has a BSc. in

Natural Sciences from the University of the West Indies, a M.Sc. in Bio-Process Engineering from the University of New South Wales; and an MBA from the Uni-versity of New Orleans. She is a certified Project Manager.

Denise Forrest

What’s the Caribbean Regional Fund for Wastewater Management (CReW)?

Commitment to Improving Wastewater Management Countries increasingly recognize the importance of improving

wastewater management, and are seeking a solution designed to:• Supplyaccessible,sustainablefinancingforinvestmentsinwaste-

water management;• Implement effective national policies, laws and regulations and

improved enforcement of existing laws and regulations;• Facilitateaholisticapproachtowastewatermanagementwithpro-

ductive communication among sectors and agencies;• Produce improvements in technical capacity in termsof project

proposal development; operating & maintaining treatment sys-tems; and, monitoring and analyzing wastewater discharges and impacts;

• Result in increased awareness, knowledge and understandingof appropriate, alternative and low cost wastewater treatment

technologies.

Safeguarding the Caribbean Sea The degradation of the Caribbean marine environment caused by the discharge of untreated wastewater is a serious concern for those countries whose livelihoods depend heavily on their natural marine resources. Recent scientific studies concur that “sewage pollution from land-based sources and from ships has been the most pervasive form of contamination of the coastal environment”. Rapidly growing populations, poorly planned developments and inadequate or non-functioning wastewater treatment facilities are but a few of the contributing factors resulting in drastically low levels of effective wastewater treatment in the region:• 85%ofwastewaterenteringtheCaribbeanSearemainsuntreated• 51.5%ofhouseholdslacksewerconnections• Only 17% of households are connected to acceptable collection

and treatment systems

The Caribbean Regional Fund for Wastewater Management (CReW), established in 2011, seeks to provide sustainable financ-ing for the wastewater sector, support policy and legislative reform, and foster regional dialogue and knowledge exchange among key stakeholders in the Wider Caribbean Region. The four year project, is being funded by the Global Environment Facility (GEF). The Inter-American Development Bank (IDB) and United Nations Environ-ment Programme (UNEP) will be the co-implementing agencies for the project.

The Project Coordination Group (PCG) based in Jamaica will carry out the day-to-day management of the CReW project under the oversight of UNEP and IDB, and comprises a Project Coordinator, a Technical Special-ist, a Communications Specialist and a Financial /Administrative Special-ist. The PCG will be supported by Pilot Executing Agencies (PEA) in the four countries: the National Water Commission in Jamaica; the Ministry of Finance in Belize; the Ministry of Housing and Water in Guyana, and the Tobago House of Assembly in Trinidad and Tobago and by the Secretariat of the Cartagena Convention (CAR/RCU) based in Kingston, Jamaica.

The CReW aims at testing four individual Pilot Financing Mecha-nisms (PFMs) that will provide innovative financing modalities for wastewater management projects. CReW resources will be used for the capitalization of these four PFMs, and for providing technical assist-ance, such as design services, to ensure that the projects to be financed under the PFMs satisfy the technical, financial, socio-economic and environmental requirements of the CReW and local governments. A number of options were considered and evaluated in order to design the individual PFMs including revolving funds, reserve ac-counts and extended liquidity guarantees. The structure of the PFMs

reflect local financial conditions, regulatory frameworks, water utili-ties capacity and national government objectives. Wastewater management projects financed by the PFMs will have the following characteristics:i. high priority projects for wastewater service providers; ii. high impact in terms of significant improvements or prevention

from further deterioration in the quality of coastal waters; iii. potential to stimulate policy reforms; and iv. require innovative financial and advisory assistance to bring

project financing costs within ratepayers' ability to pay.

FACTS you need to know…


appointed to the position of Technical Assistant in Febru-ary 2005. Jefferson acted occasionally as an Operations Supervisor and Sanitation Supervisor in the Operations and Mainte-nance Department between 2006 and 2010. In August,

Jefferson Durand of Dominica

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Jefferson Durand joined Dominica Water and Sew-erage Company Limited

(DOWASCO) on May 17, 2004 asaTraineeDraftsman in theEngineering Department. Less than one year later, he was

2010 he was promoted to the position of Operations Supervisor. In June 2011, Jefferson was appointed in the position of Water Operator for the WA-1 system, which supplies water to parts of the Western and Southern districts (from Mero in the West to Castle Comfort in the South, including the city of Roseau). His responsibilities include: maintaining the water treat-ment plant; inspecting the in-take, sedimentation tank and storage tanks on the system; and controlling pressure and flow of water in the distribu-tion system. When the need arises, Jeffer-son is also called upon to assist with the duties of Operations Supervisor. Jefferson Durand is a Certified Technician in Construction Technology with City and Guilds and certified up to Class IV in Water Distri-bution and Class III in Water Treatment. He is determined to pursue certification to Class IV in Water Treatment. ‘Jeff ’, as he is also well known on the job, is one of the only two Operators at DOWASCO to have obtained Level IV certification in Water Distribution.

His other skills include: Ad-vanced Knowledge of Auto-CAD, Computer Repair Tech-nician (Moderate), Computer Network Technician (Basic) and Electrical Repairs Techni-cian (Basic). During the more than seven years that Jefferson Durand

has been with DOWASCO, he has shown a high level of com-mitment and dedication to his job and is always willing to go the extra mile to get the task accomplished. H2O is proud to feature Jefferson Durand of Dominica in this issue. We congratulate him and wish him continuing success.


Shawn Greenaway of St. Kitts and Nevis

Mr. Shawn Greenaway started his career at the Water Services

Department in St. Kitts in Au-gust 1998, working at the La Guerite Water Treatment Plant and was later appointed to the Civil Service as Treatment Plant Operator in August 2006. His duties include operation of the water treatment plant, pumps and equipment, steri-lization of storage tanks and new pipelines among other duties. His formal educational and professional background is varied and started off in ob-taining six CXC general pro-ficiency subjects in June 1996. He later completed a basic computer training course at the University of the West In-dies (UWI) in February 1999,

which consisted of Internet Communications, MicrosoftWord and Excel. In 1999, he also attended a basic course in Water Works & Sewage Plants Operation and Maintenance at the Univer-sity of Technology in Jamaica, while also completing interme-diate computer training (part time) at University of West In-dies (UWI). In 2003, Shawn completed the ABC Class I and II Wa-ter Treatment Plant Operator exams successfully. Also in June 2003, he attended a Water

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Mr. Alphonsus A. DanielManaging Director

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Quality Workshop in St. Lucia. In February 2005, he com-pleted a six months technical level training in Hydrology hosted by CIMH, achieving an 80%overallweightedaverage. In May 2009, he attended a GEF-IWCAM training work-shop on Operation & Main-tenance of Sewage Treatment Plants in Jamaica. Shawn continues to be a valued member of staff of the WSD. This is the first time he is at-tending the CAWASA Water Operators conference.


Josanne Bernard of Trinidad & Tobago

Josanne Bernard is an Occu-pational Safety and Health Coordinator/ Projects

Manager employed with De-velopment and Enhancement Services Limited (DESL) in Trinidad & Tobago for the past two-and-a-half years. DESL is a Company that specializes in Water and Waste Water Treatment Services and Consultancy. As part of her training, Josanne has had hands-on experience of the operation and management of four waste water treatment plants that were contracted out by the Water and Sewerage Au-thority of Trinidad and Tobago (WASA).

She also managed and over-saw installation of several waste water treatment units for both public and private institu-tions and dwellings. In an effort to further her education and general under-standing of water and waste water treatment, Josanne got enrolled in classes to take the Associated Boards of Certifica-tion (ABC) training and exam-ination and was successful in both Level 1 and Level 2. She

is therefore now certified as a Class 2 Waste Water Treatment Operator. Her additional qualifica-tions include an AASD in Occupational Safety and Health with the College of Science Technology and Ap-plied Arts of Trinidad and To-bago (COSTAATT) and the internationally-recognized NEBOSH National Diploma in Occupational Safety and Health, Level 6.

Vagan Daway commenced employment with the Montserrat Utilities Limited -- Water Di-vision in 2001 as the Pump Attendant/Junior

Technician and remained in this role until 2007. He gradually moved up the hierarchy of the organisation to the position of Network Super-visor – a position he has held since 2010. Throughout the years, Vagan has attended sever-al training programs hosted by the Caribbean Ba-sin Water Management Programme (now CAWA-SA), certifying himself in several areas, to including Water Utility Inspection & Classification, Water Treatment Operator (Classes I- IV), Very small water System Operator ( Class I) and Distribution Management. Vagan is a keen worker and shows interest in learning new ways of getting the job done.

Neville Warner is employed with the Montserrat Utilities Limited – Water Division as the Network Foreman and

has over 27 years of employment with the or-ganisation. When Neville joined the organisation as Welder/Operator, he used the vocational educa-tion experience he gained from City & Guilds as a certified Mechanical Engineer to enhance his learning and development on the job. The supervisory role he now performs allows Nev-ille the opportunity to assist new recruits and junior employees to be motivated to self-development. He has attended several Water Treatment Op-erator Courses hosted by the Caribbean Basin Water Management Programme (Classes I- IV) throughout his tenure.

Vagan Daway and Neville Warner of Montserrat

She has recently complet-ed also, a Project Manage-ment Certificate Program: the Kerzner Approach to Project Management Excellence with the International Institute for Learning Inc. Josanne continues to ex-pand her knowledge base by furthering her education on other aspects of water and waste water management and other fields of study that inter-est her.

Josanne just keeps on expanding her occupational base

Vagan -- always willing to learn while getting the job done!

Neville motivates new recruits to

constantly improve


Vanita Boodhai of Trinidad & Tobago

Vanita Boodhai is a Process Plant Opera-tor 1 at the Water and

Sewerage Authority of Trini-dad and Tobago. She is currently involved in the development of Standard Operat-ing Procedures (SOP's) for Water Treatment Plants in South Trini-dad and troubleshooting/analysis of water treatment processes us-ing the Jar Testing method. Vanita holds a BSc. Chemi-cal and Process Engineering from the University of the West Indies (UWI) St. Augus-tine and Level I Wastewater

Treatment certification. As a result of her avid inter-est in the areas of Water/Waste-water Treatment, Ms. Boodhai intends to pursue the highest level of certification in both these areas. Like other certified water operators across the region, Vanita takes pride in her work and gives her all on the job. And like her colleagues too, she’s not satisfied with re-maining at one point and do-ing the same thing ov er and over again, thus her personal professional target of pursu-

ing the highest level of direct certification in both Water and Wastewater (W/W) Treatment – W/W Direct!

H2O is proud to feature Vanita Boodhai in this issue. We congratulate her and wish her continuing success.


Anthony C. Reece of saint lucia

Mr. Anthony C. Reece is a Senior Tech-nician within the

Technical Services Depart-ment at the Water and Sewer-age Company (WASCO) Inc in St. Lucia. He is responsible for project implementation, plan-ning and coordinating all site activities. He also supervises two crews, one for the north of the island and one for the south. Reece is responsible for

Quality Control and Assur-ance for all pipe installation for new capital work projects and water reticulations systems. Some of his other duties in-clude submitting reports, en-suring adherence to health and safety standards and policies; and assisting other depart-ments with the installation of lines, tanks and pumps when necessary. Reece started working at WASCO in March 1986 as a Leak Detection Officer, but throughout his tenure with the company he has held vari-ous posts, including Technical Officer, Superintendent (Pro-duction/Treatment & Distri-bution) and Distribution Su-perintendent. Mr Reece has also shown a high level of positive perform-ance and evaluation to attain the position at which he is to-day. He’s currently certified in Water Distribution at Class III and is ready to take on the challenge of attaining certifica-tion at Class IV. He is also currently enrolled in the Effective Utility Man-agement (EUM) Certificate Programme, having completed three modules: Financial Vi-ability, Fundamentals of Per-formance Measurement & Benchmarking and Setting Rates and Tariffs.

Mr Reece has definitely proven himself to be an all-rounded individual and a dedicated worker at WASCO, who goes the extra mile to ensure that everything he does is done to the best of his ability. But if you thought Mr Reece was only all work and no play, you’d be wrong – totally. WAS-CO staff will tell you that apart

Connected… and always going with the flow!

from planning and implemen-tation of better water services for all of St. Lucia, he likes and enjoys (the annual) Carnival Season. But even that’s not all: he also attends the (annual) East-er Festival hosted by the Car-ibbean Utilities Employees As-sociation, of which he is Vice President.


Meet Irwin Gill

Irwin Gill of Trinidad & Tobago is CAWASA’s coun-terpart, who’s been heading

the Certification Programme Examination in the twin-island state since March 2012. To date, he’s trained 31 Op-erators, who have all received certificates in Wastewater Treatment and Wastewater

Laboratory in Levels I, II and III, respectively. Mr Gill also has his own consultancy firm – Irwin Gill Training & Consultancy lo-cated in Chaguanas -- and provides services in: Training/Capacity Building, Profession-al Development, Logistics & Marketing.

• The treatment of wastewater requires significant amounts of energy, and demand for energy to do this is expected to increase globally by 44% between 2006 and 2030 (IEA, 2009), especially in non-OECD countries where wastewater currently receives little or no treatment (Corcoran et al., 2010).

• Pollution knows no borders either. Up to 90% of wastewater in developing countries flows untreated into rivers, lakes and highly productive coastal zones, threatening health, food security and access to safe drinking and bathing water Over 80% of used water worldwide is not collected or treated (Corcoran et al., 2010).

Global Water Scarcity by River Basin

Low water scarcity

Moderate water scarcity

High water scarcity

85% of the world population lives in the driest half of the planet

A Certified Programme Examiner


Water Engineering and Pipeline Company Limited

P.O. Box 1360, Castries, St. Lucia TEL: 758 286 8611; Fax: 758 450 4004; Email: [email protected]

WEPCO! Where Economic Performance Counts Overall __________________________________________________________________________________________

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______________________________________ When it comes down to the quality and economic performance of your projects, WEPCO delivers excellence above comparison in the Caribbean’s water works industry. Working with and representing reputable consultants, manufacturers and contractors we always have the cutting edge technology right where you need it – on site!

Water Works

Sewerage

Irrigation

Drainage

Pipes

Pumps

Tanks

Fittings

SUPPLIERS

ENGINEERS

CONTRACTORS _____________________ Typical Projects

MAIN: Mount Hardy Tank (150,000 USG) Photo 1: BNTF San Defer Tank (50,000 USG) Photo 2: Supply and Install Piping for Storage

Tanks at Ciceron Treatment Plant Photo 3: Union Primary School Tank (50,000

USG) Photo 4: Installation of Activated Sludge

Treatment Plant at Bordelais Correctional Facility

Photo 5: Stock of PVC pressures pipes at project site

Photo 6: Two 50,000 USG Glass-fused-to-steel tank at CoCo Resorts, Rodney Bay


Congratulations! Following is a complete list of Water Operators and Analysts Who have reached Levels III and IV

in the Certification Programme Examinations

Country Operator Certificate Course Level III Level IV Antigua Wayne Martin Water Distribution III Allan Gloade Water Distribution III Livingstone Samuel Water Distribution III Maurice Christian Water Distribution III Jerod Thomas Water Distribution III Cayman Islands Omar Harley Water Distribution III Damon Toby Todaro Wastewater Treatment III Damon Toby Todaro Wastewater Collection III George Ricardo Bissant Water Distribution III Marcela Martinez E-banks Water Laboratory IV Marcela Martinez E-banks Wastewater Laboratory IV Brian A Martinez Water Distribution IV Brian A Martinez Wastewater Collection IV Dominica Nathalie Etienne Water Treatment III Christopher Junkere Wastewater Collection III Brian Roberts Water Distribution III John Winston Water Distribution III Jefferson Durand Water Treatment III Jefferson Durand Water Distribution IV Jolly LeBlanc Water Distribution IV Montserrat Wanford Weekes Water Distribution III Neville L T Warner Water Distribution IV Vagan Daway Water Distribution IV St Lucia Marvin St Ange Water Distribution III Martinus A Mathurin Water Distribution III Anthony Reece Water Distribution III Gregory Inglis Water Distribution III St Vincent Colin AA Young Water Treatment IV Trinidad Gary Pilgrim Wastewater Treatment III Karen Sophia Stewart Wastewater Laboratory III

Congratulations!Following is a complete list of Water Operators and Analysts who have reached

Levels III and IV in the Certification Programme Examinations



CAWASA Inc. – Associate Membership Application Form 2012

CARIBBEAN WATER & SEWERAGE ASSOCIATION INC. (CAWASA)

Return completed form by Fax: 1 (758) 458 0191 OR e-mail: [email protected] Telephone: 1 (758) 458 0601

Associate Membership Application Form

1 Application Date:

2 Name of Organization:

3 Type of Organization

3.1 Non-Governmental Organization

3.2 Public Company/Agency

3.3 Statutory Authority

3.4 Private Company

4 Date of Incorporation:

4.1 Day: 4.2 Month: 4.3 Year:

5 Address:

5. 1 Postal Address:

5.2 Head Office Registered Address:

5.3 Telephone number : 5.4 Fax Number:

5.5 Mobile: 5.6 E-mail:

5.7 Website:

6 Number of Employees:

6.1 Monthly Paid: 6.2 Daily Paid: 6.3 Other:

Caribbean Water and Sewerage Association Inc. Unit # 15, Orange Park Commercial Centre, Bois d’Orange, Gros Islet, Saint Lucia

(Mailing Address: P O Box RB2293, Rodney Bay, Gros Islet, Saint Lucia) Tel: 758 458 0601; Fax; 758 458 0191

E-mail: [email protected]; Website: www.cawasa.org CAWASA Inc. – Associate Membership Application Form 2012




1 Application Date:






3.4 Private Company



5 Address:





5.7 Website:





E-mail: [email protected]; Website: www.cawasa.org





1 Application Date:






3.4 Private Company



5 Address:





5.7 Website:







7 Type of Operation (please provide a profile of your company):

7.1 Manufacturers/Suppliers/Distributors of:

Chemicals

Pumps

Water Tanks

Pipes & Fittings

Meters

Equipment & Parts

Valves

Stationery

Other

7.2 Design/Construction/Installation/Maintenance of Plants 7.3 Desalination Plants 7.4 Bottled Water Plants 7.5 Other

8 Contact Person Information: 8.1 Name: 8.2 Position in the Company: 8.3 Telephone No.: 8.4 Fax No: 8.5 E-mail:

9 Associate Membership Fee: E-mail the Secretariat @ [email protected] ; [email protected] for Membership Benefit Package and fee)

10 Method of Payment: 10.1 Bankers Draft: 10.2 Wire Transfer:

Banking Details: Caribbean Water & Sewerage Association Inc. A/c No. 1003576 1st National Bank St Lucia Limited Bridge Street, Castries, Saint Lucia Swift Code: LUOBLCLC

Corresponding Bank: Bank of New York Swift Code: IRVTUS3N

11 ...……………………………………………………………………… …………………………………………………………… Name of Authorized Officer Signature of Authorized Officer





1 Application Date:






3.4 Private Company



5 Address:





5.7 Website:






CAWASA Inc. – Affiliate Membership Application Form 2011


Return completed form by Fax: 1 (758) 458 0191 OR e-mail: [email protected]

Telephone: 1 (758) 458 0601

Affiliate Membership Application Form

1 Application Date:

2 Name of Applicant / Organization:





3.4 Private Company



5 Address:





5.7 Website:


Caribbean Water and Sewerage Association Inc.

Unit # 15, Orange Park Commercial Centre, Bois d’Orange, Gros Islet, Saint Lucia (Mailing Address: P O Box RB2293, Rodney Bay, Gros Islet, Saint Lucia)

Tel: 758 458 0601; Fax; 758 458 0191 E-mail: [email protected]; Website: www.cawasa.org





1 Application Date:






3.4 Private Company



5 Address:





5.7 Website:








Return completed form by Fax: 1 (758) 458 0191 OR e-mail: [email protected]

Telephone: 1 (758) 458 0601

Affiliate Membership Application Form

1 Application Date:

2 Name of Applicant / Organization:





3.4 Private Company



5 Address:





5.7 Website:


Caribbean Water and Sewerage Association Inc.

Unit # 15, Orange Park Commercial Centre, Bois d’Orange, Gros Islet, Saint Lucia (Mailing Address: P O Box RB2293, Rodney Bay, Gros Islet, Saint Lucia)

Tel: 758 458 0601; Fax; 758 458 0191 E-mail: [email protected]; Website: www.cawasa.org


7 Type of Operation (please provide a profile of your company):

7.1

Training & Consultancy

Operator of Small Water /Wastewater Systems (eg. Hotels)

Other Services

8 Contact Person Information: 8.1 Name: 8.2 Position in the Company: 8.3 Telephone No.: 8.4 Fax No: 8.5 E-mail:

9 Affiliate Membership Fee: E-mail the Secretariat @ [email protected] ; [email protected] for Membership Benefit Package and fee)

10 Method of Payment: 10.1 Bankers Draft: 10.2 Wire Transfer:

Banking Details:

Caribbean Water & Sewerage Association Inc. A/c No. 1003576 1st National Bank St Lucia Limited Bridge Street, Castries, Saint Lucia Swift Code: LUOBLCLC

Corresponding Bank: Bank of New York Swift Code: IRVTUS3N

...……………………………………………………………………… …………………………………………………………… Name of Authorized Officer Signature of Authorized Officer




CAWASA Inc - 3rd Water Operators Conference: June 27-28, 2013, Antigua

Programme Thursday, June 27, 2013

Time Activity 8:00 am - 8:30 am Registration opens 8:30 am – 8:50 am Welcome Address: Water Manager, APUA, Antigua 8:50 am – 9:00 am Conference Overview: Executive Director, CAWASA 9:00 am – 9:30 am Minister’s Address: “Water & Wastewater Sector Policy in Antigua &

Barbuda” 9:30 am – 10:00 am CReW Support for the Water & Wastewater Sector in the Caribbean –

Denise Forrest, Project Coordinator - CReW 10:00 am – 10:30 am Guest Speaker: “International Perspectives on Water Reuse”: Don Degen

WWWS, Canada Vote of Thanks 10:30 am – 10:45 am NETWORKING BREAK 10:45 am – 11:40 SESSION 1: THE ENABLING ENVIRONMENT FOR WATER AND

WASTEWATER SERVICES 10:45 am – 11: 15 am Towards a Model Sub-regional Policy, Legislation and Regulations for

water and wastewater in the OECS: Susana Scott, Project Coordinator – RRACC, OECS

11:15 am – 11:45 am The LBS Protocol and Standards in the Water and Wastewater Sector – Chris Corbin: AMEP Project Officer – UNEP CAR/REU

11:40 am – 1:00 pm SESSION 2: WATER QUALITY IN THE REGION 11: 45 am – 12:10 pm Building Capacity for Water Quality Testing for the Region –

Alexandra DuBoulay - Laboratory Supervisor: CEHI 12:10 pm – 12:30 noon The Impact of Disasters on Water Quality and on Plant Operators

- Adrian Medar – Laboratory Assistant, WASCO 12:30 noon – 1: 00 pm Water Safety Planning – The Mabouya Valley Case Study

- Chris Cox, CEHI 1:00 pm – 2:00 pm LUNCH 2:00 pm – 2:30 pm Technologies and Potential Opportunities for Expanding Wastewater Re-use in

the Caribbean - Dr Everson J Peters , UWI, Faculty of Engineering, Trinidad 2:30 pm – 3:00 pm Wastewater Reuse – Alphonsus Daniel, Daniel & Daniel Engineering 3:00 pm – 3:30 pm Group and Plenary Discussion on “Water Reuse Challenges” 3:30 pm – 3:45 pm NETWORKING BREAK 3:45 pm – 6:00 pm SESSION 3 – APPLICATION OF WASTEWATER REUSE 3:45 pm – 4:15 pm Wastewater Re-use for Domestic, Industrial and Agricultural Purposes-Dr

John Mwansa, Acting General Manager, Barbados Water Authority 4:15 pm – 4:45 pm Replication of Wastewater Re-use Systems: the St. Kitts Project -

Alphonsus Daniel, Daniel & Daniel Engineering 4:45 pm – 5: 10 pm Treated Wastewater for Irrigation and Other Purposes - Mario Bento,

Caribbean Water Treatment Ltd.5:10 pm – 5: 35 pm Treated Wastewater for Irrigation and Other Purposes- Andra Marshall –

Health & Safety Manager - Sandals Hotel, Antigua 5:35 pm – 6:00 pm Wrap up and Closure – Day 1 7:00 pm – 9:00 pm COCKTAIL RECEPTION/NETWORKING

CAWASA Inc - 3rd Water Operators Conference: June 27-28, 2013, Antigua

Friday, June 28, 2013

Time Activity 8:30 am – 10:30 pm SESSION 4: UTILITY DEVELOPMENT INITIATIVES

8:30 am – 9:00 am GWOPA Utility Twinning – Victor Poyotte, Executive Director CAWASA 9:00 am – 9:30 am CReW Technical Exchange and Utility Twinning – Francis Isidore,

WASCO 9:30 am – 10:00 am Water Utility Operator Training – Irwin Gill: I.G Training & Consultancy 10:00 am – 10:30 am Utility Operational Assessments – Valerie Jenkinson: WWWS, Canada 10:30 am – 10:45 am NETWORKING BREAK 10:45 am – 1:00 pm SESSION 5: BUSINESS SESSION 10:45 am – 11:05 am Membrane Technology for Wastewater Reuse Application

- Mario Mondo – President – Caribbean Operations - Seven Seas Water Corp.

11:05 am – 11:25 am The Art & Science of Plant Operations – Desmond Verasammy - Cole Engineering Ltd.

11:25 am – 12:15 pm Water Loss Reduction through Pressure Management - Mark Magda, Singer Valve

12:15 pm – 12:35 pm Chlorination and Disinfection – David Benny – WASA, Trinidad 12:35 pm – 12:55 pm Comprehensive Water Audits – Accounting for Every Drop

David Boyce – Cole Engineering 12:55 pm - 1:15 pm Unaccounted for Water, leakage and demand management – Adrian

Theobalds – Theobalds Engineering. 1:15 pm – 2:15 pm LUNCH 2:15pm – 5:00 pm SESSION 2: OPERATORS COMPETITION / SITE VISIT

(Ffryes Beach Reverse Osmosis Plant)

Category 1: Pipe Laying and Joining Category 2: Service Connection Category 3: Installation of Valves

5:00 pm Wrap up and Closure


Friday June 28, 2013

June 27-28, 2013Jolly Beach Resort - Antigua & Barbuda

ThursdayJune 27, 2013

3rd Caribbean Water Operators Conference

Theme: “Water Reuse:

Contributing to Efficient Use of Water Resources for a

Healthy Environment”

Substitution of Speakers/Cancellation of Presentations

With reference to the Speakers/Presenters, substitutions may be made at short notice prior to the Event. CAWASA reserves the right to make changes to the Programme and Speakers or to cancel an activity when deemed necessary. Should this happen, CAWASA’s liability is limited to the refund of the Registration fee only.


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H2O - Annual Newsletter Of Water Industry Operators Of The Caribbean Volume 1

Government & Nonprofit