HUL 291: Electronic Governance P. Vigneswara Ilavarasan MS 624 | [email protected] http://egroups.google.co.in/egov_iitd 1 Vignesh
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HUL 291: Electronic Governance
P. Vigneswara IlavarasanMS 624 | [email protected]://egroups.google.co.in/egov_iitd
1Vignesh
Agenda• The Context
• Gyandoot – Description
• Research
• Major findings ‐ Lessons
2Vignesh
Context• Gyandoot
• Not just a discussion of a project
• As a case for implementation & evaluations
• Possible lessons
• To reflect the earlier discussions
Vignesh 3
Gyandoot• Celebrated egov project / telecenters
• Appears active, but almost defunct
• Begun in 2000 @ Dhar District, MP
• 38 telekiosks, intranet driven, front end computerized
• Connects people (e) & govt. offices (paper)
• Gyandoot samiti –– Collector, Zilla Panchayat leader, SW vendor, soochaks
– Panchayat & private models
• Video Vignesh 4
Research on Gyandoot• Cecchini & Raina – 2004; Bailur – 2007; Sreekumar – 2007
• Secondary data analysis
• Fieldwork
• Quantitative & qualitative
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Evaluations• Closures & Low or declining use
– Poor supporting infrastructure
– erosion of confidence on the system
• Usage is low, but satisfied
• Level of awareness ~ distance from the center
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Eval. .cont.
• Participation by poor << middle & rich class– Similar for women
• Demand for services ‐ low
• Soochak – better rating
• Insufficient revenue
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Lessons• Appropriate technology as alternatives
• Community participation & ownership– Bailur’s stakeholders & stakeholder approach
• Intermediaries & Incentives
• Pro‐poor service Vs financial sustainability
• Campaigns to raise awareness
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References• Ceccini, S & Raina, M. 2004. Electronic government and the
rural poor: The case of Gyandoot, Information Technologies and International Development, 2(2), 65‐75.– http://itidjournal.org/itid/article/view/199
Additional Reference
• Bailur, S. 2006. using stakeholder theory to analyze telecenterprojects, Information Technologies and International Development, 3(3), 61‐80.– http://itidjournal.org/itid/article/view/230
• Sreekumar, T.T. 2007. Decrypting e‐goevrnance: narratives, power play & participation in the Gyandoot Intranet, EJISDC, 32(4), 1‐24.
– http://www.ejisdc.org/ojs2/index.php/ejisdc/article/view/465
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• Thank you!
Clarifications
Questions
Comments
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Web…
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Stakeholders …
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Bailur’s stakeholer approach…
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