Guideline for Login Configuration Setting 2014 Disclaimer: 1. This guidelines contains 4 sections :- Section A: .ocx File Checking for ePXS User Section B: .ocx File Checking for Smartcard User Section C: ActiveX Configuration Section D: Medium Access Installation (client module installation) 2. This guideline is also applicable for the new ePXS User who also has the old ePXS. 3. If error still occurred after the installation, please contact CDC Customer Service/eP Counter for further assist. 4. Example of Login ePerolehan error that cause by installation/configuration: Invalid Certificate 600/Failed to retrieve cert/Error in creating signature. A. .ocx File Checking for ePXS User 1. This section A is applied for ePXS user ONLY. For MyEP Card/PTJ Smartcard medium access, please start the guideline starting from Section B: .ocx File Checking for Smartcard User. 2. First, go to Start Program and type regedit in Search Programs and files input box. Then, press enter. 3. The Registry Editor screen will pop-up and go to menu Edit> Find. Please type ftvba11.ocx in Find what input box and click Find Next button.
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Guideline for Login Configuration Setting 2014
Disclaimer:
1. This guidelines contains 4 sections :-
Section A: .ocx File Checking for ePXS User
Section B: .ocx File Checking for Smartcard User
Section C: ActiveX Configuration
Section D: Medium Access Installation (client module installation) 2. This guideline is also applicable for the new ePXS User who also has the old ePXS. 3. If error still occurred after the installation, please contact CDC Customer Service/eP Counter for further
assist. 4. Example of Login ePerolehan error that cause by installation/configuration: Invalid Certificate 600/Failed
to retrieve cert/Error in creating signature.
A. .ocx File Checking for ePXS User
1. This section A is applied for ePXS user ONLY. For MyEP Card/PTJ Smartcard medium access, please start the
guideline starting from Section B: .ocx File Checking for Smartcard User.
2. First, go to Start Program and type regedit in Search Programs and files input box. Then, press enter.
3. The Registry Editor screen will pop-up and go to menu Edit> Find. Please type ftvba11.ocx in Find what input box and click Find Next button.
Guideline for Login Configuration Setting 2014
4. If the ftvba11.ocx file exists in the PC/Laptop, you may find at Data section display the ftvba11.ocx else if no
result appears, go to step no. 8.
5. Take note the location of the ftvba11.ocx file. Close the Registry Editor window.
6. Go to the location of ftvba11.ocx file by referring to the above result. Check the Date Modified of the file and
make sure the latest Modified Date is 2013.
Guideline for Login Configuration Setting 2014
7. If the Date Modified of the ftvba11.ocx file is on 2007, please uninstall all client modules (old epxs/new epxs)
and then restart the PC/Laptop. (i) Uninstall new ePXS : Go to Start Program> ePerolehan> ePXS> Uninstall (ii) Uninstall old ePXS : Go to Start Program> ePXS> Uninstall
8. Next, please go to Section C: ActiveX Configuration.
Guideline for Login Configuration Setting 2014
B. .ocx File Checking for Smartcard User
1. This section B is applied for Supplier MyeP Card/ PTJ Smartcard user who has installed the Smartcard client
module but still having error during login into ePerolehan (Invalid Certificate 600/Failed to retrieve cert/Error in creating signature). For new user who didn’t install the Smartcard client module yet, please proceed with Section C: ActiveX Configuration.
2. Uninstall the ePerolehan client module/reader first. Go to Start> Reader for ePerolehan> Reader for ePerolehan> Uninstall. Follow the step of uninstall process until Finish. Please restart the pc/laptop before proceeds to the next step.
3. Open the Internet Explorer. Go to Tools> Manage Add-ons.
Guideline for Login Configuration Setting 2014
4. Below screen will appear. Please take note the location of EGCard.EG. If there is no file name EGCard exist, please proceed to Section C, and else please follow below step to get the file location.
(i) Choose the Selection on Show: All add-ons (ii) Click on EGCard.EG (iii) Click on More information hyperlink. Then the right pop-up windows will appear. (iv) Copy the location of the directory.
5. Go to Start> Accessories> Command Prompt, by right-click, choose Run as administrator.
Guideline for Login Configuration Setting 2014
6. Command windows will appear and please refer to the below screen and Tips of the Command Script. The
purpose of below step is to unregistered the .ocx file which has been installed before. There are 2 file need to unregistered if it still exist in the directory. Please use unregister command to unregister it. (i) EG.ocx (ii) EGDLL.dll
7. Once unregistered process done, a pop-up message will appear to notify the unregister process is success. Then,
please proceed at Section C: ActiveX Configuration.
Tips of the Command Script:- (i) cd ..[Enter] = Go 1 step back to parent directory (ii) cd [location of the above directory-refer no 3(iv)][Enter] = Go to the
respective directory entered (iii) dir [Enter] = View the list of files under above directory (iv) regsvr32 [filename] -u [Enter] = unregistered the file in registry
Guideline for Login Configuration Setting 2014
C. ActiveX Configuration
1. ActiveX Configuration is compulsory setting for all medium access.
2. Please open the Internet Explorer and go to Tools> ActiveX Filtering and make sure the ActiveX Filtering is un-tick.
3. Go to Tools> Compatibility View Settings and a pop up window Compatibility View Settings will be displayed. Add the address eperolehan.com.my and click Close button.
Guideline for Login Configuration Setting 2014
4. Go to Tools> Internet Option> Security. Under Security tab, click Reset All Zones to Default Level button.
Guideline for Login Configuration Setting 2014
5. Go to Tools> Internet Options> Security. Under Security tab, there are 4 different zones. Please refer below setting for each zone.
Zone Action Screen
Internet 1. Click Custom Level button and a pop up window Security Setting – Internet Sites Zone will be displayed.
2. Go to ActiveX controls and plug-ins setting and enable all ActiveX setting. But for the ActiveX Enable (Not Secure), please choose Prompt option. Then click Ok.
Guideline for Login Configuration Setting 2014
Local Intranet
Un-tick the enable Protected Mode
Restricted Sites
Tick the enable Protected Mode. Note: Under button Sites, make sure there is NO link eperolehan website in the list.
Guideline for Login Configuration Setting 2014
Trusted Sites 3. Click Custom Level button and a pop up window Security Setting – Trusted Sites Zone will be displayed.
4. Go to ActiveX controls and plug-ins setting and enable all activeX setting and click Ok.
Guideline for Login Configuration Setting 2014
Trusted Site 1. Click on button Sites and a pop up window Trusted Sites will be displayed.
2. Please ensure the url http://www.eperolehan.com.my and https://www.eperolehan.com.mythere are link for eperolehan for both http/https
Guideline for Login Configuration Setting 2014
6. After complete with the setting, click button Apply and Ok. After complete this section, please proceed with Section D.
Guideline for Login Configuration Setting 2014
D. New Medium Access Installation
Note: Please take note that for supplier who has both Old ePXS and New ePXS, please install the Old ePXS first, and then install the New ePXS.
1. For each medium access required to install a client module.
2. For old epxs/MyeP Card/PTJ Smartcard, please go to ePerolehan websites
(http://home.eperolehan.com.my/v2/index.php/bm/muat-turun/utiliti-medium-akses-eperolehan) and download the respective client modules based on the user medium access.
Guideline for Login Configuration Setting 2014
3. Plug in the medium access and install the medium access based on the downloaded client modules.
4. For New ePXS, the client module has been stored in the ePXS itself. Once user plug-in the ePXS there will be
an AutoPlay pop-up appear to request for New ePXS setup installation. Else, if the AutoPlay didn’t pop-up user may go to My Computer > CD Drive: ePerolehan> setup.exe
5. Please double check the ActiveX Security setting which is under Tools> Internet Options> Security. Under
Security tab, there are 4 different zones. (Refer Section C (No 5)).
6. In order to ensure the client module successfully installed, there is 2 sections need to verify:- i. To ensure ActiveX has been registered in Internet Explorer manage add-ons features, open Internet
Explorer and go to menu Tools>Manage Add-ons.
Medium Access Manage Add-ons Screen
MyEP/PTJ Smartcard – EGCard.EG file existed
Old ePXS/New ePXS – ftvba11.ocx file existed
Guideline for Login Configuration Setting 2014
ii. Below icon/details should be displayed in taskbar icon.
Medium Access Screen
Old ePXS
Double clicks at icon ePXS Certificate Manager and a pop-up window ePXS Certificate Manager will be displayed.
New ePXS
Guideline for Login Configuration Setting 2014
Double clicks at icon ePXS Certificate Manager and a pop-up window ePXS Certificate Manager will be displayed.
Smartcard/MYeP Card
At the login page, click on the ePerolehan Logo and it will appear status Smartcard Ready
7. Close all Internet Browser and refresh the Windows. Then open the Internet Explorer. 8. Go to https://www.eperolehan.com.my/PMS_SCIndex.jsp and login to ePerolehan. Any pop-up message
request for add-ons ActiveX or DLL file, please choose option to allow the process. 9. If any error still occurred during the login process, please contact CDC Customer Service or eP Counter for
further assist.
Related Documents
