Guide to Services Tonbridge & Malling Borough Council
Guide to Services
Tonbridge & Malling Borough Council
Your A to Z guide to Council services
Click on www.tmbc.gov.uk
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Abandoned vehicles StreetLine.......................01732 876060 Online reporter...........www.tmbc.gov.uk [email protected]
Activate children’s activity holiday programme.............................01732 [email protected]
Air quality...............................01732 [email protected]
AllotmentsTonbridge .................................01732 [email protected] For all other areas please contact your local parish council
Angel Centre, Tonbridge Leisure activities, information and booking ............................................01732 359966 Lifestyles Health & Fitness Suite ............................................01732 772690 [email protected] www.angelcentre.co.uk
Animal welfare licensing.......01732 [email protected]
Animals – dead animal removal from roads .................................................01732 876060 [email protected] Anti-social behaviour Report an incident (non emergency) .................................................01732 [email protected] www.tmcrimereduction.org.uk Arts and creative development .................................................01732 [email protected]
Bash the Trash clean up events .................................................01732 [email protected]
Benefits Application forms..................01732 876376 Counciltaxbenefit................01732 876376 Housingbenefit.....................01732 876376 Benefitfraud–confidentialreportinghotline ..............................................01732 876337 [email protected]
cont...
Tonbridge & Malling Borough Council provides more than a hundred different services for residents across the borough andyoucanfindoutaboutallofthembyvisiting our website www.tmbc.gov.uk. Whetheryouwanttofindouthowtomakeaplanning application, how to claim housing benefit,howtogetabuspassorhowtorecycle your rubbish, it’s all there at your fingertips.Youcanalsomakeapplications,bookings, payments and comments online through the website saving you time and paper. If online information isn’t your thing, there are many other ways you can contact us including by telephone, email, fax or text or by visiting us in person at one of our offices.
Information at your fingertips
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This free A to Z directory of Tonbridge & Malling Borough Council services contains contact telephone numbers and email addresses for all our services as well as a few other helpful numbers.
It also includes details of how to contact your local borough councillors (see page 17). If youcan’tfindtheserviceyouwouldliketocontact, you can call our main switchboard on 01732 844522. This number may also be used to contact the Council in an out-of-hours emergency. You can also text us with your queries to 07781 482959.
Youwillfindmoredetailedinformationaboutthe Council’s services on our website at www.tmbc.gov.uk. You can contact us electronically 24 hours a day, seven days a week by emailing the relevant department. Our A to Z guide is also available online and is updated throughout the year.
Additional copies of this guide are availablefromourofficesatKingsHillorTonbridge Castle or by calling our Media & Communications team on 01732 876008 or emailing [email protected] You can also contact the Media & Communications team if you would like this document in another format such as Braille or in large print.
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Bins Dog waste bins.................01732 876147 Litter bins..........................01732 876147 Wheeled bins....................01732 876147 [email protected]
Blocked road gullies(KentCountyCouncil)..............................................08458 247 [email protected]/highways
Blue Badge Parking Scheme (KentCountyCouncil)...........01622 605020
Bonfires ...............................................01732 [email protected] Braille translation of Council documents ...............................................01732 [email protected]
Building control/regulations General enquiries and forms ..........................................01732 876305 Technical advice................01732 876305 [email protected]
Bulky household refuse collection ...............................................01732 [email protected]
Burials ...............................................01732 [email protected]
Business help, funding and support ...............................................01732 [email protected]
Business rates Automated credit/debit card payment service (24 hours).............01732 876099 General enquiries..............01732 876338 [email protected]
Bus passesSee ‘Concessionary travel’
Car parksSee ‘Parking’
Cemeteries.................................01732 [email protected]
Census information..................01732 876218 [email protected]
Charitable collectionsSee Licensing
Children and youth ..................01732 [email protected]
Churches (list of churches in borough) ....................................................01732 [email protected]
Cleaner Borough Campaign.....01732 [email protected]
Clean Food Award.....................01732 [email protected]
Cleaning (of streets etc) ............01732 [email protected]
Climate Change Strategy .........01732 [email protected]
Clinical waste collection...........01732 [email protected] Closed Circuit Television (CCTV) ....................................................01732 [email protected]
Clubs and societies..................01732 [email protected]
Committee administration ....................................................01732 [email protected]
Communications.......................01732 [email protected]
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Community safety..................01732 [email protected] www.tmcrimereduction.org.uk
Community Strategy..............01732 [email protected]
Complaints, comments and compliments Please use this directory to contact the service about which you would like to comment
General enquiries ..............01732 844522 Requestacomplaintsprocedureleaflet ............................................01732 876359 [email protected] CompostingSee ‘Recycling’
Concessionary travel Bus passes and rail vouchers ............................................01732 876322 [email protected]
Conference facilities Angel Centre, Tonbridge ............................................01732 359966 Poult Wood Golf Centre, Tonbridge ............................................01732 366180 Tonbridge Castle ............................................01732 876322 [email protected]
Conservation areas and Listed Buildings .................................................01732 [email protected]
Consultation- community .................................................01732 [email protected]
Contaminated land.................01732 [email protected] Corporate Plan (Spotlight)......01732 [email protected]
Council meetings...................01732 [email protected]
Council performance.............01732 [email protected]
Council tax Automated credit/debit card payment service (24 hours)................01732 876099 Benefits...............................01732 876376 General enquiries and forms......................... 01732 876388 [email protected] Councillors (see page 17 for list of councillors) .................................................01732 [email protected]
CrematoriaSee ‘Cemeteries’
Cricket pitchesSee Sportsgrounds
cont...
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Did you know that Tonbridge & Malling Borough Council grants housing and council taxbenefittoaround6,000residentsintheborough? Many people don’t realise that theymaybeeligibleforbenefits,especiallyCouncilTaxbenefit.Ifyouareunemployedor on a low income you may be eligible for benefitsowhynotcall01732876376oremail [email protected] to findoutmore.
Are you reaping the benefits?
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Crime and Disorder Reduction Partnership ...............................................01732 [email protected] www.tmcrimereduction.org.uk
Crime PreventionSee ‘Anti-social behaviour’, ‘Crime and Disorder Reduction Partnership’ and ‘Community safety’.
Cycling Cycle routes......................01732 876288 Cycling Strategy................01732 876288 [email protected]
Dangerous structures.........01732 [email protected]
Dangerous trees (on highways) ..............................................08458 247 [email protected]/highways
Dangerous trees (in parks, playgrounds and open spaces).........................01732 [email protected]
Data protection.....................01732 [email protected]
Development controlSee Planning
Disability–services Access advice and useful contacts ..........................................01732 876305 Access to Council facilities ..........................................01732 876359 Minicom textphone............01732 874958 Activate Plus holiday leisure programme ..........................................01732 876166 Discovery sports days.......01732 876166 Parking bays......................01732 876034 RADAR toilets keys...........01732 876147 Grants for adapting your home ..........................................01732 876395 [email protected]
Dog fouling............................... 01732 [email protected]
Dog wardenStray and lost dogs, microchipping, dangerous and noisy dogs............................01732 876181 [email protected]
Economic development and regeneration ....................................................01732 [email protected]
Elections and electoral registration ....................................................01732 [email protected]
Emergency ‘out of hours’ contact number ....................................................01732 844522
Emergency Planning.................01732 [email protected]
Energy efficiency in the home ....................................................01732 [email protected]
Entertainment licences See ‘Licensing’
Equalities and diversity –policy....................................................01732 [email protected]
Events........................................01732 [email protected]
Farmers’ markets......................01732 [email protected]
FleasSee ‘Pest control’
Flooding (non-highway)...........01732 [email protected]
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Flooding on the highway (KentCountyCouncil).............08458 247 [email protected]/highways
Fly-posting.............................01732 [email protected]
Fly-tipping..............................01732 [email protected]
Fly-tipping on the highway (KentCountyCouncil).............08458 247 [email protected]/highways
Food hygiene/safety General enquiries................01732 876190 [email protected] Scores on the Doors www.scoresonthedoors.org.uk
Football pitches See Sportsgrounds
Footpaths and bridleways (KentCountyCouncil)............08458 247 [email protected]/highways
FraudSee Benefits
Freedom of information.........01732 [email protected]
Gardens (tourist attraction)......01732 [email protected]
GolfSee ‘Poult Wood Golf Centre’
Goods vehicles operators’ licences .................................................01732 [email protected]
Graffiti.....................................01732 [email protected]
Grants Arts clubs and artistic development .............................................01732 876166 Conservation and historic buildings .............................................01732 876358 Empty homes.......................01732 876395 Home repairs, improvements and adaptations..........................01732 876152
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The Council works closely with KentPoliceandanumberofotherorganisations as part of Tonbridge and Malling’s Crime & Disorder Reduction Partnership (CDRP) to stamp out crime and reduce the fear of crime in the borough. Through its innovative campaigns to tackle anti-social behaviour, drug and alcohol abuse and environmental crime and its proactive engagement with residents both young and old, the CDRP has played a key role in making Tonbridge and Malling oneofthesafestboroughsinKent.For more information on the partnership’s work visit www.tmcrimereduction.org.uk
Stamping out crime
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Grants cont... Landlords..........................01732 876067 Parish council....................01732 876096 Sports clubs and sports development ..........................................01732 876166 Village halls and community centres ..........................................01732 876096 Voluntary organisations.....01732 876157 [email protected]
Grass cutting and hedge/tree trimming PublicHighways(KentCountyCouncil) .........................................08458 247 800 [email protected] www.kent.gov.uk/highways
Parks, playgrounds and open spaces ..........................................01732 876166 [email protected]
Gritting and salting of roads (KentCountyCouncil)...........08458 247 [email protected]/highways
Ground maintenanceSee ‘Grass cutting and hedge/tree trimming’
Green box recycling serviceSee ‘Recycling’
Green waste serviceSee ‘Recycling’ and ‘Refuse collection’
Guesthouses, hotels and B & Bs ...............................................01732 [email protected]
Hackney carriage and private hire licencesSee Licensing
Halls for hire List of halls........................01732 876322 [email protected] See also Conference facilities
Haysden Country Park, Lower Haysden Lane, Tonbridge General information................01732 876166 [email protected] Natureandhistoricaltrailsleaflet ................................................01732 876322 [email protected] Tonbridge Town Sailing Club ................................................01732 354841 Tonbridge & District Angling & Fish Preservation Society...............01732 355072
Health and safety at work (commercial premises)................01732 [email protected]
Healthy walksSee ‘Walking’
Healthy Eating Award...............01732 [email protected]
Here & Now residents’ newspaper ....................................................01732 [email protected]
Heritage Open Days..................01732 [email protected]
Highways (Kent County Council) ...................................................08458 247 [email protected]/highways
Historic houses.........................01732 [email protected]
Hoarding licences(KentCountyCouncil)...................................................08458 247 [email protected]/highways
Holiday information..................01732 [email protected]
Home Improvement AgencySee Housing services
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Hotels......................................01732 [email protected]
HomelessnessSee Housing Services
Houses in multiple occupation licenceSee Licensing
Housing benefit See Benefit
Housing services Empty homes......................01732 876395 Energyefficiencyadviceandgrants ............................................01732 876395 General housing advice......01732 876067 Grants for house renovations and adaptations..........................01732 876395 Homelessness.....................01732 876067 Home Improvement Agency ............................................01732 876152 Home repairs, improvements and adaptations..........................01732 876152 Housing strategy, policy and development ............................................01732 876067 Low cost home ownership schemes ............................................01732 876067 Tenant and landlord rights ............................................01732 876067 [email protected]
Information technology (general enquiries) .................................................01732 [email protected]
InsectsSee Pest control
Insurance claims....................01732 [email protected]
Internet....................................01732 [email protected]
Invoices...................................01732 [email protected]
Job vacancies General enquiries................01732 876014 24 hour answerphone..........01732 876011 [email protected] www.tmbc.gov.uk
Land drainage.........................01732 [email protected]
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Tonbridge & Malling Borough Council works in a number of ways to provide and improve housing for residents. In particular it: Works with developers and housing associations to make sure new sites include affordable housing to rent or for shared ownership Advises on the grants available to renovate and adapt your home Advises on hazards in the home like dampness or poor heating Works with a range of organisations to help prevent homelessness Works with young people to help prepare them forfindingaccommodationwhentheyleave home
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Help with housing
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Land searches/charges.......01732 [email protected]
Landscaping.........................01732 [email protected]
Larkfield Leisure Centre, New Hythe Lane Reception..........................01622 719345 Lifestyles Health & Fitness Suite ..........................................01622 713225 [email protected] www.larkfieldleisure.co.uk
Leisure CentresSee ‘Angel Centre’ and ‘Larkfield Leisure Centre’
Leybourne Lakes Country Park, A228 Larkfield General enquiries..............01732 876166 ParkRangers’Office.........01634 243397 LeybourneLakesWindsurfingandScuba Diving Centre.....................01622 790055 MidKentFisheriesAnglingClub ..........................................01227 730668 [email protected]
Licensing Alcohol and entertainments ..........................................01732 876368 Animal welfare...................01732 876026 Caravan sites....................01732 876395 Charitable collections and lotteries ..........................................01732 876026 Gambling...........................01732 876368 Houses in multiple occupation ..........................................01732 876368 Pleasure boats and boatmen ..........................................01732 876026 Street trading.....................01732 876026 Taxis - hackney carriages and private hire ..........................................01732 876026 Temporary markets registration (e.g. boot fair)....................01732 876026 [email protected]
Listed buildingsSee Conservation areas
Litter......................................01732 [email protected]
MarketsSee Farmers’ markets
Mayor Mayoral bookings and general enquiries ................................................01732 876005 [email protected]
Media and communications.....01732 [email protected]
Members of Parliament.............01732 [email protected]
MiceSee Pest control
Minicom textphone...................01732 874958
Monuments (historic).................01732 876322 [email protected]
Museums....................................01732 876322 [email protected]
Noise nuisance..........................01732 [email protected]
Non-domestic ratesSee Business rates
Ombudsman (general enquiries) ...................................................0845 602 1983
Overhanging vegetation (KentCountyCouncil)................08458 247 [email protected]/highways
Parish/town councils Clerks’ contact details.............01732 876359 [email protected]
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Parking Charges...............................01732 876034 Penalty charge notices........01732 876034 Season tickets.....................01732 876034 Residents’ preferential parking permits ............................................01732 876034 Parking Action Plan and policy ............................................01732 876288 Waiting restrictions and on-street parking bays.....................................01732 876288 [email protected] Disabled parking permits (KentCountyCouncil).........01622 605020
Parks, playgrounds and open spacesGeneral enquiries, event bookings and maintenance............................01732 [email protected]
Pavements(KentCountyCouncil) ................................................08458 247 [email protected]/highways
Payments 24 hour automated debit/credit card payment service..................01732 876099 General payment enquiries ............................................01732 876388 [email protected]
Pedestrian crossings(KentCountyCouncil)................................................08458 247 [email protected]/highways
Pest control............................01732 [email protected]
Places of interest...................01732 876322 [email protected]
Planning Applications.........................01732 876230 [email protected]
Enforcement........................01732 876302 [email protected] General enquiries................01732 876257 [email protected]
Planning Policy/Local Development Framework...........................01732 876218 [email protected]
Public Inquiries and Hearings .............................................01732 876038 [email protected]
PlaygroundsSee ‘Parks, playgrounds and open spaces’ cont...
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If you’ve got plans for your home or business then the chances are you’ll be contacting our Planning Services team.Ourofficersreceivemorethan2,500 planning applications every year and most are dealt with well within the government’s eight-week target. This service also deals with the preparation of the Local Development Framework and other planning policy documents, building regulations, dangerous structures, listed buildingsandconservationissues.Tofindout more or to make an application online, visit www.tmbc.gov.uk.
Planning ahead
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Poult Wood Golf Centre, Higham Lane, Tonbridge Golf shop, lessons and bookings ..........................................01732 364039 Bar, restaurant, squash courts & meeting room bookings...................01732 366180 www.poultwoodgolf.co.uk
Postal addresses.................01732 [email protected]
Potholes(KentCountyCouncil) ..............................................08458 247 [email protected]/highways
Press officeSee ‘Media and communications’
Public footpaths(KentCountyCouncil)..............................................08458 247 [email protected]/highways
Public toilets........................01732 [email protected]
Radar key enquiries.............01732 [email protected]
RatsSee Pest control
Rail vouchersSee Concessionary travel
RecruitmentSee Job vacancies
Recycling and refuse collection Bulky refuse collection service ..........................................01732 876147 Compost bins....................01732 876147 Green box recycling service ..........................................01732 876147 Green waste and cardboard collection service...............................01732 876147
Recycling and refuse collection cont... Recycling banks.....................01732 876147 Refuse collection (domestic)..01732 876147 Wheeled bins..........................01732 876147 [email protected]
Householdwasterecyclingcentres(KCC) ...............................................0845 345 0210 Road cleansing.........................01732 [email protected]
Road naming and numberingSee Postal addresses Roads(KentCountyCouncil) Adoptions(KentCountyCouncil) ...............................................08458 247 800 Banners(KentCountyCouncil) ...............................................08458 247 800 Boundaries(KentCountyCouncil) ...............................................08458 247 800 Drains/roadgulleys(KentCountyCouncil) ...............................................08458 247 800 Lighting(KentCountyCouncil) ...............................................08458 247 800 Signsandlines(KentCountyCouncil) ...............................................08458 247 800 Snowclearance(KentCountyCouncil) ...............................................08458 247 800 Zebracrossings(KentCountyCouncil) ...............................................08458 247 800 [email protected] www.kent.gov.uk/highways
Roadworks(KentCountyCouncil) ...................................................08458 247 [email protected]/highways
Rubbish......................................01732 [email protected]
Scaffold and skip licences (KentCountyCouncil)................08458 247 [email protected]/highways
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Scores on the Doors..............01732 876190 (online food premises hygiene rating list)www.scoresonthedoors.co.uk
Skateparks..............................01732 [email protected]
Skip permits(KentCountyCouncil) ................................................08458 247 [email protected]/highways
Smells.....................................01732 [email protected]
Smoke.....................................01732 [email protected]
Snow clearance.....................08458 247 [email protected]/highways
Sports activities/clubs/development .................................................01732 [email protected]
Sports Coach of the Year Award .................................................01732 [email protected]
Sportsgrounds General enquiries................01732 876166 Tonbridge pitch bookings ....................01732 359966 (Angel Centre) [email protected]
Street cleaning.......................01732 [email protected] Street lighting........................08458 247 [email protected]/highways
Street nameplates..................01732 [email protected]
Street naming and numberingSee Postal addresses
Street signs............................08458 247 [email protected]/highways
StreetLine problem reporter ............................................01732 876060 Abandonedvehicles,bonfires,busshelters, car park maintenance, dead animals (on road),dogfouling,fly-tippingonpublic ground,flooding,graffiti,litteringand overflowinglitterbins,overflowingrecycling sites, street name plates
Our Environmental Services team provides manyservices–fromcheckingthatrestaurants and takeaways meet hygiene standards to dealing with pest control and pollution and from sweeping the streets to wastecollectionandrecycling–officerscontinue to work to improve the environment for residents and visitors. You can help improve life for your local community by taking part in Bash the Trash clean up events, recycling and composting more of your rubbish and letting us know if you spot a problem that needs our attention. Call our StreetLine on 01732 876060 for more details. You can also check out how your local restaurant or takeaway has been rated by our food hygiene inspectors at www.scoresonthedoors.co.uk
Improving your environment
www.tmbc.gov.uk
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StreetLine problem reporter [email protected] www.tmbc.gov.uk
Summer Playscheme...........01732 [email protected]
Swimming poolsSee ‘Larkfield Leisure Centre’ and ‘Tonbridge Swimming Pool’
Taxi licencesSee ‘Licensing’
ToiletsSee Public toilets
Tonbridge Castle, Castle St, Tonbridge ..............................................01732 [email protected] www.tonbridgecastle.org
Tonbridge Swimming Pool, The Slade, Tonbridge.............................01732 [email protected]
Tourist Information Centre, Tonbridge Castle....................................01732 876322 [email protected]
Traffic light faults................08458 247 [email protected]/highways
Traffic management............08458 247 [email protected]/highways
Traveller encampments.......01732 [email protected]
Trees Dangeroustreesonhighways(KentCounty Council).................................08458 247 800 [email protected] www.kent.gov.uk/highways
Trees cont... Trees in parks, playgrounds and public open spaces....................................01732 876060 [email protected] General advice and conservation issues ................................................01732 876168 [email protected]
Try Angle Awards......................01732 [email protected]
Twinning.....................................01732 [email protected]
Unauthorised encampments ....................................................01732 [email protected]
VotingSee Elections
Walking Healthy walks.........................01732 876166 [email protected]
Leafletsonlocalwalks ................................................01732 876322 [email protected]
Wards and boundaries.............01732 [email protected]
WaspsSee Pest control
Water (pollution).........................01732 [email protected]
Website......................................01732 876115 www.tmbc.gov.uk
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Weddings at Tonbridge Castle .................................................01732 [email protected]
Wheeled bins.........................01732 [email protected]
Y – 2 Crew youth activity holiday programme.............................01732 [email protected]
Young Achievers Award........01732 [email protected]
Youth activities......................01732 [email protected] Youth hostels.........................01732 [email protected]
Youth website.........................01732 876166www.tmyouth.org.uk
Zebra crossings (KentCountyCouncil)................................................08458 247 [email protected]/highways
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If you’re aged between 11 and 18 then you could join the Tonbridge and Malling Youth Forum and have your say on issues that affect young people in the borough. The Forum meets every six weeks or so at the Council’sKingsHillofficesandalreadyhas members from more than 20 schools around the borough. Find out how you can make your voice heard at www.tmyouth.org.uk or call 01732 876166.
Join the TM Youth Forum
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We’d like to know what you think about our services so that we can continue to improvethem–youcangiveusyourfeedback by using our online comments form at www.tmbc.gov.uk calling or emailing us using the contact numbers and addresses in this guide, texting us on 07781 482959 or by visiting us in person atoneofourofficesorenquirysurgeries.
Your views count
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Ifyouhavedifficultyreadingthisleafletandwouldlikeitinanotherformat, please call 01732 876008 or email [email protected]
www.tmbc.gov.uk
Tonbridge & Malling Borough Council has 53 councillors who were elected to represent local people at the elections held on 3 May 2007. The Council is made up of 46 Conservatives and 7 Liberal Democrats who between them represent the 26 wards across the borough. These councillors will serve until the next elections, which will be held in 2011. Unlike officers,councillorsarenotemployeesoftheCouncilandtheyarenotpaidasalaryfortheirduties but they do receive allowances to help meet expenses.
How decisions are madeThe Council adopted the Leader and Cabinet system on decision-making in 2002 and the eight Cabinet members (including the Leader) are responsible for most day-to-day decisions. The full Council of 53 members approves and adopts the budget and key policies within which Cabinet decisions are taken.
The CabinetThe Leader of the Council is Cllr Mark Worrall. Cllr Worrall heads the team of Cabinet Members each of whom has responsibility for at least one service area. The other Cabinet Members are:Cllr David Aikman FinanceCllr Jill Anderson HousingCllr Owen Baldock Environmental Services and Innovation and ImprovementCllr Matthew Balfour Planning and TransportationCllr Gordon Court Community SafetyCllr Nicolas Heslop Community DevelopmentCllr Sue Murray Leisure, Youth and Arts
Committees and Advisory BoardsThe Council has a number of committees, panels and advisory boards which meet regularly throughout the year. The Standards Committee trains and advises councillors on the code of conduct to ensure high standards are maintained. The Scrutiny Committee monitors decisions made by the Cabinet and can ‘call in’ decisions to be reconsidered. Three Area Planning Committees meet every six weeks to deal with planning applications. The Licensing and Appeals Committee and Panel meet to consider licensing issues and nine Advisory Boards meet regularly to discuss issues and make recommendations to the Cabinet. For more details about committees, panels and advisory boards please visit our website at www.tmbc.gov.uk
The MayorThe Mayor of Tonbridge and Malling is the borough’s First Citizen and is elected annually by the Members of the Council. He/She represents Tonbridge and Malling at events both inside and outside the borough as well as chairing Council meetings. During their year of office,theMayormustbenon-politicalandmustbeseentorepresenteverysectionofthecommunity regardless of political persuasion. Throughout the year the Mayor can expect to attend well over 250 functions and events that are arranged by local organisations and businesses,voluntarybodies,schoolsandclubs.TheMayorfor2007/08isCllrAnnKemp.The Deputy Mayor is Cllr Chris Smith and traditionally, the Deputy Mayor is then elected Mayor in the following year.
3 www.tmbc.gov.uk16 17
Your borough councillors
If you’re not sure which ward you live in you can call our Electoral Services team on 01732 876022 or email [email protected].
AylesfordCllr John BalcombeSpring Cottage,423A London Road, Aylesford ME20 6DB01622 718175
AylesfordCllr David Smith1 Rowan Close, Aylesford ME20 7LP01622 715487
Blue Bell Hill & WaldersladeCllr Peter Homewood33 Old Chatham Road,Blue Bell Hill, AylesfordME20 7EZ 01634 682399
Blue Bell Hill & WaldersladeCllr Allan SullivanWynstay, 21 Beresford Road,KitsCoty,AylesfordME20 7EP 01634 669569
Borough Green & Long MillCllr David Evans1 Greenlands, St. Mary’s Platt, Sevenoaks TN15 8LL 01732 883294
Borough Green & Long MillCllr Mrs Sue Murray7 Staleys Road, Borough Green, Sevenoaks TN15 8RR 01732 882859
Borough Green & Long MillCllr Tony Sayer2 Hyders Forge, Long Mill Lane, Plaxtol, Sevenoaks TN15 0RQ 01732 810027
Burham, Eccles & WouldhamCllr Roger Dalton13 Bell Crescent, Burham, Rochester ME1 3SZ 01634 867281
Burham, Eccles & WouldhamCllr Dave Davis 132 Rochester Road, Burham, Rochester ME1 3SH 01634 869650
Cage GreenCllr Mark Davis 38 Old Hadlow Road, Tonbridge TN10 4EY 01732 360412
Which ward do you live in?
Councillors Conservative Liberal Democrat
www.tmbc.gov.uk11
Your A to Z guide to council services
18 19
Cage GreenCllr Nicolas Heslop 37 Pembury Road, TonbridgeTN9 2JB 01732 368240
CastleCllr Owen Baldock Luccombe, 26 Great Elms, Hadlow, Tonbridge TN11 0HT01732 852491
CastleCllr Vivian Branson26 Longmead Way,Tonbridge TN10 3TG07785 760995
DittonCllr Mrs Carol Grant37 Cobdown Close,Ditton, Aylesford ME20 6SZ01732 871517
DittonCllr Barry Stone10 Acorn Grove,Ditton, Aylesford ME20 6EJ01622 718807
DownsCllr Matthew BalfourSt Pirans House,Teston Road, Offham, West Malling ME19 5DP01732 870253
DownsCllrMrsAnnKempGreat Reeds, Ford Lane, Trottiscliffe, West Malling, ME19 5DP01732 822281
East MallingCllr Mrs Liz Simpson3 Columbine Road,East Malling, West Malling ME19 6EP01732 870356
East MallingCllr Mrs Christine WoodgerDerbies, 233 Well Street,East Malling, West Malling ME19 6JW01732 841726
East Peckham & Golden GreenCllr Mrs Elizabeth Holland28 Old Road,East Peckham, Tonbridge TN12 5ET 01622 871329
East Peckham & Golden GreenCllr Howard RogersCockle Oast, Hartlake Road,Golden Green, Tonbridge TN11 OBL 01732 850329
Hadlow, Mereworth & West PeckhamCllr Mrs Jill Anderson27 Great Elms, Hadlow, Tonbridge TN11 0HT 01732 850445
Hadlow, Mereworth & West PeckhamCllr Miss Janet Sergison23 The Maltings, Carpenters Lane, Hadlow, Tonbridge TN11 0DQ 01732 851663
HighamCllr David Alkman64 Allington Drive,Tonbridge TN10 4HH 01732 366128
HighamCllr Gordon Court187 Hadlow Road,Tonbridge TN10 4LP 01732 353406
HighamCllr Christohpher Smith43KnowsleyWay,Hildenborough,Tonbridge TN11 9LQ01732 833742
HildenboroughCllr Michael DobsonFroxfield,98TonbridgeRoad, Hildenborough,Tonbridge TN11 9BT01732 833759
HildenboroughCllr Mark Rhodes27 Hawden Close, Hildenborough,Tonbridge TN11 9BP01732 833125
IghthamCllr Rodney Chartres2 Mote Cottages,Ivy Hatch, Sevenoaks TN15 0NT01732 811031
JuddCllr Peter Bolt25 Cardinal CloseTonbridge TN9 2EN 01732 366702
JuddCllr David Cure9 Lime Tree CloseTonbridge TN9 1LR 01732 369299
KingsHillCllr Christopher Brown54LapinsLane,KingsHill,West Malling ME19 4LA 01732 843514
KingsHillCllr Trevor Robins4LindelCourt,KingsHill,West Malling ME19 4HQ 01732 873072
LarkfieldNorthCllr John Clements43 St Peters Road, Ditton, Aylesford ME20 6PF 01732 841216
If you live in the borough and receive an incomeordisability-relatedbenefitthenyou could be eligible for the Council’s Leisure Pass. The Leisure Pass gives you a 50 per cent reduction in fees on a host of Council leisure programmes including the Summer Playscheme, ActivateandY–2CrewandatalloftheCouncil’s leisure facilities. Call 01732 876166tofindoutmoreordownloadanapplication form at www.tmbc.gov.uk
Leisure Pass savings
Leisure Pass
Website: www.tmbc.gov.uk • Email: [email protected]
For further information on the Leisure Pass please collect a leaflet fromany of the facilities mentioned above or telephone
01732 876175
A free card that entitles you to enjoy discounts on leisure activities providedby Tonbridge & Malling Borough Council for those in receipt of:
Angel Centre,Tonbridge Y-2 CrewTonbridge Swimming Pool
Larkfield Leisure CentreTonbridge Sports GroundPoult Wood Golf Centre
Summer Play Scheme
Activate CoursesTonbridge Castle Festival of Music & Fireworks
• Unemployment Benefit• Job Seekers Allowance• Disability Benefit
• Incapacity or Invalidity Benefit• Income Support
• Working Tax/Pension Credit
Tonbridge Castle
Youth Together
Tonbridge Allotments
Councillors Conservative Liberal Democrat
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Your A to Z guide to council services
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Helping to tackle the causes and effects of climate change is now one of the Council’s key priorities. By working with local groups, schools and other organisations across the borough we aim to help raise awareness of how greenhouse gases, particularly carbon dioxide, are gradually warming up our planet causing higher temperatures with more droughts and heat waves, a rise in sea levelwithincreasedriskoffloodingandanincrease in extreme weather conditions. Find out how you can do your bit to reduce carbon dioxide emissions at www.tmbc.gov.uk
Climate change – how can you help?
www.tmbc.gov.uk 21
LarkfieldNorthCllr David Thornewell49 Betjeman Close,Larkfield,AylesfordME20 6TQ 01732 847415
LarkfieldSouthCllr David Lettington3 Columbine Road, East Malling, West Malling ME19 6EP 01732 870356
LarkfieldSouthCllr Mrs Anita OakleyMedway Lodge, 16B TheFerns,Larkfield,Aylesford ME20 6NE 01732 844383
MedwayCllr Andy Allison142 Hunt Road, Tonbridge TN10 4BH 01732 356737
Snodland EastCllr Mrs Barbara Brown3StKatherinesLane,Snodland ME6 5EH 01634 242760
MedwayCllr Russell Lancaster19 Mill Stream Place, Tonbridge TN9 1QJ 01732 351056
Snodland EastCllrDavidKeeley33 Godden Road, Snodland ME6 5HF 01634 240707
Snodland WestCllr Mrs Sonia Boakes14 Cox’s Close, Snodland ME6 5RA01634 242416
Snodland WestCllr Miss Anne Moloney7 Sharnal Lane, Snodland ME6 5QR01634 244601
Snodland WestCllr Les Withey8 Hegarty Court, Snodland ME6 5BW01634 249449
TrenchCllr Ms Jean Atkinson9 Tamar Road, Tonbridge TN10 3JS01732 368255
TrenchCllr Michael MacDonald117 London Road, Tonbridge TN10 3AN01732 364140
VauxhallCllr Mrs Maria Heslop37 Pembury Road, Tonbridge TN9 2JB01732 368240
VauxhallCllr Ms Sarah Spence41 Priory Road, Tonbridge TN9 2AS01732 356387
WateringburyCllr Mrs Frances EnglishManor Farm Cottage, 78 Old Road, Wateringbury,Maidstone ME18 5PP01622 812471
West Malling & LeybourneCllr Mrs Sasha LuckWaterlane Farmhouse, Water Lane, Chegworth,Harrietsham ME17 1DE01622 851379
West Malling & LeybourneCllr Brian Luker14 Park Road, Leybourne, West Malling ME19 5HP01732 842312
West Malling & LeybourneCllr Mark WorrallCarpenters, 136 Offham Road, West Malling ME19 6RF01732 843217
WrothamCllrMartinCoffinHill Park Farm, Wrotham Hill Road, Wrotham, Sevenoaks TN15 7PX01732 823918
Here & Now
Look out for your free copy of Here & Now, your Council newspaper delivered free to residents four times a year. For extra copies, call 01732 876008.
www.tmbc.gov.uk
INSIDE >>>
Looking ahead to Campus 21
We’re like canaries in a coal
mine...
Your council, Your community
WINTER 2007
Dine out in confidence
Check out your local restaurant or food
business on the new Scores on the Doors
food hygiene rating system.
Larkfield Lifestyles makeover
Step into a life of health and fitness at
the new-look health and fitness suite.
9
In North Canada the ice caps are melting and the
whole way of life of the Inuit people is under threat
as the devastating effects of climate change begin
to take hold. One young Inuit pupil from Inuvik
described how she was feeling to a Tonbridge
Grammar School student as they chatted over a
live internet video link-up: ‘We feel like canaries
in a coal mine’, she said, and there’s no doubt that
what is happening in North Canada should act as a
warning to the rest of the world. The school link up
was organised by explorer Glenn Morris who set up a
charity called Arctic Voice to raise awareness of the
climate change issues he had witnessed around the
world.
Back in Tonbridge, a community project is gaining momentum
to help raise awareness of global warming and galvanise local
people into action to help tackle climate change before it’s too
late.
Teachers from Tonbridge Grammar School, Hillview School
for Girls and Tonbridge School are leading the project, which
already has the support of many other local schools, Tonbridge
& Malling Borough Council, businesses and community groups.
Over the next five months, the ‘Canaries’ team will be launching
a variety of creative competitions to show that being ‘green’
needn’t be a chore but a pleasure. Competitions will include
art, film making, photography, essay writing, music and poetry
and everyone will be able to take part. Many local businesses
have already donated some fantastic prizes including a day in a
professional recording studio, a digital camcorder, a bicycle and
numerous cash prizes.
Theprojectwill finish
with a two-day
festival in March
2008, which the organisers hope will include
a host of musical performances at various venues in Tonbridge
including an ‘unplugged’ concert at Tonbridge Castle; eco fairs;
a conference on global warming; live internet video interaction
with communities threatened by climate change around the
world; and a candlelit procession up the High Street.
Tonbridge Grammar School teacher Charlotte Lane says: “We
can all do something to help reduce carbon emissions and
reduce the threat of climate change. The message we want get
across is that the time for excuses was yesterday and that we
should all ‘start local and think global’ in terms of what we need
to do to improve our children’s future.”
If you’d like to get involved in the Canaries in a coal mine project
or you’d like more information about the competitions, please
call Charlotte Lane on 01732 365125 or email
[email protected] or visit www.canariesinacoalmine.com or
www.arcticvoice.org.
6
5
Find out how West Kent College will be
transformed over the next three years.
Helping to beat benefit fraud
The Council is committed to ensuring that everyone who is entitled to Housing andCouncilTaxBenefitreceivesit.However,anyonereceivingbenefithasalegal duty to notify the Council promptly of any changes that may affect the amountofbenefitthattheyareentitledtoreceive. Any changes can be reported by telephone, in writing or online at www.tmbc.gov.uk. If you suspect that someoneisclaimingbenefitfraudulentlythenpleasetelephoneus,inconfidence,on 01732 876337 or let us know by using our online reporter.
Carbon Footprint
Councillors Conservative Liberal Democrat
TonbridgeCastleofficeCastle Street, Tonbridge TN9 1BGCustomer Services: 01732 876322
Open: 8.30am to 5pm Monday to FridayNote: Tourism and Customer Services also open weekends
East Malling enquiry surgery18 Twisden Road, East Malling
Open: 10am to 1pm Thursdays
LarkfieldenquirysurgeryTheLibrary,MartinSquare,Larkfield
Open: 9am to 12.30pm and 1pm to 4pm Mondays and Tuesdays
Snodland enquiry surgeryKCCLibrary,HighStreet,Snodland
Open: 9am to 12.30pm Fridays
www.tmbc.gov.uk3 22
The Council provides an accessible and high quality range of leisure centres across the borough. With dedicatedLifestylesfitnessandhealth suites, pools for fun and fitnessandsportshallsofferingcourses and pay and play activities, each centre offers a wide variety of leisure activities to suit all ages and abilities. So if you’re looking to kick startorimproveyourfitnesslevelwhynotfindoutmore?Visit www.angelcentre.co.uk www.larkfieldleisure.co.uk www.poultwoodgolf.co.uk or www.tonbridgepool.co.uk
Making the most of your leisure time
23
Tonbridge & Malling Borough Council offices and surgeries
KingsHill(mainoffice)GibsonBuilding,GibsonDrive,KingsHill,WestMalling,KentME194LZOpen:8.30amto5pmMondaytoFridaySwitchboard..................................................01732 844522SMS (text).....................................................07781 482959General fax...................................................01732 842170Minicom........................................................01732 874958Emergency ‘out of hours’..............................01732 844522
Other useful numbers
Age Concern.........................................01732 366100 (Tonbridge) .........................................01732 848008 (West Malling)
BusinessLinkKent................................08457226655
Chambers of Trade & Commerce..........01622 695544 (Maidstone) ..........01634 241802 (Snodland) ..........01732 366653 (Tonbridge)
Citizens’ Advice Bureaux.......................01732 350099 (Tonbridge) ........................01732 845501 (West Malling)
Crimestoppers.......................................0800 555 111 Domestic Violence Helpline (24 hr).......0808 2000 247 Environment Agency Floodline..............0845 9881188Homophobia Hate Crime Hotline...........0800 328 9162KentCountyCouncil..............................01622671411KentFire&RescueServiceHQ............01622692121SouthWestKentPrimaryCareTrust....01622710161KentPolice(nonemergencyonly)........01732771055Maidstone Borough Council..................01622 602000NHS Direct............................................0845 4647Racial Incident Reporting Line..............0800 138 1624Sevenoaks District Council....................01732 227000Trading Standards Advice Line..............08457 585497Tunbridge Wells Borough Council.........01892 526121Victim Support Service..........................01622 690103WestKentNHS&SocialCareTrust.....01732520400Women’s Support Service.....................01622 761146
Tonbridge Castle
www.tmbc.gov.ukTonbridge & Malling Borough Council, Gibson Building, Gibson Drive, Kings Hill, West Malling ME19 4LZ
Tel: 01732 844522 Fax: 01732 842170 Minicom: 01732 874958