GSS IT Infrastructure Transformation Services

IT Infrastructure Services

TRANSFORMING ENTERPRISE IT

ADOPTION

May 1, 2023 GSS Confidential 2

GSS Service Offerings


GSS Service Offerings

IT Infrastructure Services•End User Computing•Network & Security•Cloud & Virtualization• Infrastructure Testing• IT Service Management & Tools

Application Development & Transformation Services•Application Maintenance and Production Support

•Application Migration & Database Migration

•Cloud Application Development

• IT Transformation Assessment

•Program management and Governance

Testing Services•Functional Testing Services •Performance & Security Testing Services

•Test Automation Services

Strategic Sourcing•Comprehensive End-to-End IT Staffing Services

… Integrating People, Process and Technology


GSS Infrastructure Transformation Approach


GSS Transformation

Service

GSS InfoTech Infrastructure Transformation services has been enabling our customers to Rationalize, Optimize, Implement and Adopt their IT infrastructure to drive their business needs.

GSS InfoTech partners with our customers to align IT initiatives and goals with their enterprise strategy to deliver solutions that drive business process as well as improve the availability, reliability and performance of their IT investments. We utilize our capabilities in onshore Professional services and consulting and “right shore” models combined with expert consulting, integration, support and managed services with world-class customer service to help IT organizations reduce costs, increase efficiencies and manage risk in the data center.

Our Infrastructure Management Transformation Services are delivered through our Hybrid Delivery Models, Expert Practice Centers , Global Delivery Infrastructure utilizing our proven Global Delivery Model and Framework through proven Customer relationships.

GSS IT Infrastructure Transformation Approach


Technology Partners


GSS Technology Expertise


GSS Technology Expertise


GSS IT Infrastructure Services


Infrastructure Services

Storage & Backup

WorkLoad Automation

End User Computing & Servers

Network & Security

ITSM Platforms & Tools

Cloud & Virtualization

Application Management

Production Support

Database Management

Server Management

Data Center & Cloud Support

Tools • Monitoring : DynaTrace, OpManager, Nagios,

Zabbix, PRTG,• ITSM : Remedy, JIRA, Cherwell, • SIEM : QRADAR, Symantec,• System Automation : SCCM, Kaseya, • Backup : Tivoli, Symantec• Testing : Selenium, Load Runner, QTP, Jmeter,

Platforms• OS - HP UX, AIX, Solaris, Linux , Windows • Storage – EMC, HDS, Netapp, HP, IBM • Hardware – HP, IBM, ORACLE SUN, • CISCO & UCS, Juniper, Palo Alto, • Cloud – Azure, AWS, OPENSTACK• Hypervisor- Vmware, HyperV, Xen, KVM,• ITSM – ServiceNow

Network & Security

Monitoring & Service Desk

Certification & Standards• SSAE16,• ISO 27001, • ISO 20001, • SEICMM Level 5,• HIPAA • ITIL

Data Center Consolidation

Data Center Build & Design

IT Service Management

Platform Migration

Server Virtualization

Cloud Solutions Infrastructure Testing

Strategic initiatives

Right shore Managed Services

24x7 Global NOC & SOC

Partner Ecosystem

IT Governance & Compliance

Practice Consulting Managed Services

Infrastructure Testing


GSS Delivery Governance Model

Design Build/Upgrade Implement Recode/ReengineerArchitectLevel 3

Network & Security ITSM Tools Cloud &

Virtualization End User Computing

& Servers

Advanced troubleshooting

& RCA

Virtual Infra management

Application Management

Desktop Management

Patch & Antivirus Management

Backup Recovery Management

Network Management

Database Management

ConfigurationManagement

Problem & Availability

Management

Storage Management

Server Management

ManageLevel 2

Proactive Reactive SLAMonitorLevel 1

Change Alerts Call log and dispatch

Patch & Software installation Incident Logging SOP based Resolution User Account

management

SOP Knowledge base maintenance SLA Log

Level 0

Service Platforms


Cloud & Virtualization Practice

VMwareAnalysis, planning & ImplementationVirtualization

Infrastructure Optimization

Cloud

Consolidation & Migration

Infrastructure Optimization

Physical to Virtual Server Implementation

Support & Migration

Citrix Xen

IBM LPar

AWS

OpenStack

Microsoft Hyper-V

Service Portfolio Service Catalog Technology


Windows Practice

Windows Active DirectoryTechnical design & Architectureof Windows InfrastructureActive Directory Services

Windows Deployment

Migration & Deployment

Messaging & Collaboration

Remote Monitoring & Support

Patch & Vendor Management

Backup & Recovery Management

Microsoft Exchange

SCCM

File, Application & Web Servers

Microsoft Lync

Microsoft SharePoint



Network & Security Practice

24/7 Event & Network Monitoring

Monitoring & Event Management

Service Desk

Network Design & Implementation

Security Operations Management

Tuning – Performance & Compliance

Log Analysis & Reporting

Threat & Vulnerability Assessment


Security Analysis, Strategy & Roadmap

Consolidation & Optimization

Intrusion Detection / Prevention

Transformation & Migration

Manage Engine

Splunk, Netflow

Zabbix, Nagios

OP Manager, Solarwinds

PRTG, RSA Envision

Wireshark, QRadar


Infrastructure Testing Practice

Performance Testing

Software / System Validation

Security Testing

Automation Testing


Cloud Infrastructure Testing

SAAS Testing

Security Testing

Performance Testing

Functional Automation Testing

Database Testing

Web Services Testing

Manual Testing

HP Quick Test Professional

Selenium

Soap UI Pro

HP Loadrunner

Soap UI

Burp Suite

Apache JMeter

VEGA


ITSM Practice

Service NowAssessment & Evaluation Process

ITSM Tools

Audit & Compliance

Service Improvement

Solution Design & Development

Optimization

Implementation

BMC Remedy

Tools Migration

Accelops

Jira

Cherwell



THANK YOU

GSS IT Infrastructure Transformation Services

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