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GS1 Australia Year in Review 2011

Mar 22, 2016

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GS1 Australia

Over the last three years, GS1 Australia has been working in partnership with major retailers, leading international food companies, the Australian Food and Grocery Council, Australian universities and national health organisations to gather extended labelling information to assist consumers and satisfy government labelling laws.
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Page 1: GS1 Australia Year in Review 2011

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2011Year In Review

GS1 Australia

Page 2: GS1 Australia Year in Review 2011

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Copyright Notice © GS1 Australia Limited (ABN 67 005 529 920) 2011. All rights reserved.

The content and layout of this report are protected by copyright in Australia and, under international treaty, other countries in the world. Neither the whole nor any part of this report (nor any adaptation of them) may be reproduced, published, performed, communicated to the public or adapted without the prior written consent of GS1 Australia Limited.

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05 Chairman’s Message

07 CEO’s Message

09 GS1 Global Chairman’s Message

10 2011 Highlights

13 GS1 Australia’s Board

15 The Team

16 Forward...Together

26 Global Partnerships

28 Partnerships for the Future

30 Our Membership

32 Our Technology Partners

34 For Our Members

36 Progress Through Action

OUR VISIONTo have the GS1 System implemented by Australian industry for the benefit of all users

OUR MISSIONTo enable Australian industry to implement the GS1 System by building a quality organisation that provides relevant global standards, solutions and services

OUR MEMBERSHIP VALUE PROPOSITION

We enable organisations to improve their operational quality and efficiency by providing effective GS1 System solutions

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Over the last three years, GS1 Australia has been working in partnership with major retailers, leading international food companies, the Australian Food and Grocery Council, Australian universities and national health organisations to gather extended labelling information to assist consumers and satisfy government labelling laws.

The fruits of this collaboration will be released onto the public stage in late 2012 when GS1 GoScan, the first industry-endorsed iPhone application, starts to deliver detailed extended labelling product data to consumers, accurately and in real time.

GS1 GoScan is about providing consumers with access to trusted, validated product data. This data is provided and authorised by brand owners, and it undergoes thorough data validation checks before it is accepted onto the GS1 GoScan databases.

To date, GS1 GoScan is the only application providing extended product information that has brand owners’ authority. Often, application developers access their data from unknown sources, which can confuse consumers.

Data accuracy and completeness are paramount to the success of GS1 GoScan, and so is the participation of all parties in the food supply chain. Without it, consumers are left with a bewildering array of choices, not knowing which way to turn.

With it, consumers will be empowered to make informed choices, and suppliers and retailers will build trust and gain engagement, interest, and return customers.

Chairman’s Message Trusted Information from Trusted Sources

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Looking back over the past year, we see that GS1 Australia has forged many close and successful collaborative partnerships with industry bodies, government and commercial organisations and academic institutions.

The partnerships we have forged are already bearing fruit and will continue to do so into the coming years. The fruits of our collaborations are making life and work easier, safer and more productive for manufacturers, distributors, retailers and consumers.

GS1 Recallnet was launched in August, a result of deep collaboration with leading organisations in the food and FMCG sectors. The portal has met with universal enthusiasm and organisations of all shapes and sizes are planning to use it for managing their product recalls and withdrawals.

GS1 GoScan, the first industry-endorsed iPhone application that will deliver detailed extended labelling product data to consumers, accurately and in real time, is another product of GS1 Australia working in partnership with major retailers, leading international food companies, the Australian Food and Grocery Council, Australian universities and national health organisations.

This work included trials that highlighted the potential of extended labelling to influence consumer behaviour and product selection, with potentially important positive benefits in conditions such as diabetes, obesity and allergic sensitivities.

Underpinning GS1 Recallnet, GS1 GoScan and indeed just about all eCommerce initiatives is clean, accurate, reliable data. This is where GS1 Australia’s Data Quality Audit Service has an important role to play.

GS1 Australia and our partners have developed a comprehensive best practice guide for the improvement of global data quality, the Data Quality Framework. The DQF is the roadmap for achieving clean, consistent, reliable data, and GS1 Australia’s Data Quality Audit Service is the key to identifying strategies to help you manage and sustain your GS1net catalogue in the long term.

Twenty twelve promises to be the year when many of our progressive initiatives, conceived and developed in consultation with our industry, government and academic partners, will be launched onto the stage. From training and education programs, through platform development to more collaborative partnerships, the New Year will bring strengthening ties and fulfilled opportunities, helping make Australia’s supply chains reach new heights of efficiency for the benefit of all.

CEO’s Message 2011 – The year of “collaborative partnerships”

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For the past several years, GS1 has made great progress in moving from vision to action. Our growth is easy to explain: we have both the global reach and the cross- sector legitimacy needed to create and implement standards that really work in today’s increasingly borderless economies, and we have a proven track record of moving complex sectors and multinational organisations from using fragmented multiple standards to using a single, global, neutral standard.

GS1 Global Chairman’s Message

However, user companies are not only impressed by what GS1 has achieved in the past, but in the compelling vision that GS1 has for the future.

A clear visionAt GS1, our vision is a world where things and related information move efficiently and securely for the benefit of businesses and improvement of people’s lives, every day, everywhere.

A plan to make our vision a realityOur priority actions for the year ahead will bring us closer to that vision. We will continue strengthening the GS1 System of standards, our core activity, so that we can keep providing excellent service to our users. We will strive to become a key player in the internet world by successfully entering the business-to-consumer (B2C) landscape and by rechartering our EPCglobal activity to drive innovation in the digital eCommerce world and in high-priority business processes such as visibility. We will engage with new sectors, such as automotive and financial services. We will enhance awareness and build equity in the GS1 brand with a new brand architecture and communication program. And of course, we will continue to develop our interdependent organisation.

The strength of our peopleIt is the people of GS1 who work to make our vision a reality. Their dedication and their commitment are untiring and rarely matched. I thank each and every one of them for the many success stories that have resulted from their hard work.

A partner you can trustOf course, GS1 does not work alone – in fact, quite the contrary. Our focus on collaboration has led us to further strengthen our strategic alliances, such as those we have with The Consumer Goods Forum, the Asia-Pacific Economic Cooperation, the World Customs Organisation, the European Central Bank and a wide range of major international healthcare organisations. Additionally, GS1 has been granted special consultative status by the United Nations as a Non-Government Organisation (NGO). This gives GS1 the opportunity to be directly represented in United Nations events, conferences and activities related to standards.

The key theme I take away from looking at the past year is this: GS1 is a partner that you can trust. It has been an honour to chair this organisation. I look forward to the year ahead.

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2011 Highlights

• The Training Services team has launched a new graduated delivery format for numbering and barcoding classroom training sessions, LEARN and KNOWLEDGE modules, as well as offering the more advanced MASTERCLASS sessions.

• The Training Services team has developed a new training program for GS1 Alliance partners, the Industry Standards Training program.

• The GS1works tour within the Melbourne Supply Chain Knowledge Centre was a successful new initiative aimed at extending education activities.

• In addition, the Training Services team has launched the online GS1works tool for Industry Engagement staff to use offsite to assist members.

• The Testing Services team has implemented a range of internal system enhancements to automate the inclusion of required comments and warnings on bar code verification reports.

• Turnaround times in Melbourne and Sydney for bar code testing and verification services have been maintained at generally two days or less.

• The Testing Services team welcomed and trained four new team members in Melbourne and Sydney in the last 12 months.

• In 2011, the GS1net Services team has delivered a range of GS1net platform functional enhancements to GS1net, including releases 8.2 and 8.3.

• We were thrilled to have achieved record levels of attendance at GS1net user group sessions in May and November, in both Melbourne and Sydney.

• Another highlight of the year was the deployment of GS1net by Woolworths, as well as its initial supplier achievements of GS1net Ready and GS1net Live statuses.

• The adoption of GS1net by the office supplies sector and the completion of the Consumer Electronics GS1net Pilot gave GS1net further impetus in 2011.

• The re-engagement of the liquor sector and the launch of the consolidated liquor industry data model will bring rewards for years to come.

• We introduced Extended Labelling fields to support GS1 GoScan and delivered ‘Project Doublenet’, the GDSN field alignment for Net Contents and Net Weight.

• A range of new and enhanced Validator rules were launched to meet industry requirements, and the GS1net Validator was enhanced to provide management- reporting capabilities for the Services Support team.

• In 2011, we reached a significant milestone: half a million GTINs loaded by suppliers on the GS1net platform, with significant growth in NPC content loaded by suppliers.

• After careful piloting, the GS1net Measurement Comparison Service, part of our Data Quality solutions, was launched for testing.

• GS1 Recallnet registered over 100 new users in less than 100 days in a remarkable take-up of the new service.

• As part of the service, GS1’s Recallnet team implemented help desk support and training programs to support new users.

• Now there is a fully trained Services Support team at the ready to support users in their adoption of the GS1 Recallnet solution.

• GS1’s Professional Services team has been actively engaged within many industries and with a number of organisations throughout the year.

• 2011 saw the launch of Data Quality Services, a unique service to assist manufacturers and distributors in maintaining optimum supply chain efficiency through quality data.

• We also launched the B2B eCommerce Health Check service.

• Examples of recent projects included being engaged by a large-scale hospital to support an important eCommerce/B2B project and by a large hardware manufacturer to deliver a thorough Bar Code Quality Audit.

• The team has delivered strategic advice to a large-scale retailer on its Data Synchronisation initiative and commenced implementation of the eCommerce testing tool (CMT) with a large retailer.

• Professional Services also delivered a range of Data Synchronisation implementations for various healthcare and grocery sector clients.

• 30 June 2011 saw the renewal of 16,000+ members, enabling GS1 Australia to continue expanding its service delivery to members of the Australian business community.

• The GS1 portal recorded increased traffic, particularly to the Barcode Express website.

• The Communications team has been spreading the word through a range of eNewsletters: industry-specific events newsletters, SME eNewsletter and much more.

• Education materials for members in the form of educational videos, online training tutorials and member guidelines have enhanced membership value.

• There have been over 30 events throughout the year, and the online events calendar, event eSatchel, and new formats in some of our member user group meetings (online and hardcopy) make engagement with GS1 Australia more rewarding than ever for our members.

• Our training program for GS1 staff, through the GS1 FM program, continues to pay dividends.

• Media coverage continues to increase with more online coverage for GS1 activities, and improved presence in industry directories also has us reaching more members to communicate with us.

• LiNK magazine continues to grow in circulation and readership.

• Key case studies produced throughout the year are helping members understand how the GS1 System works.

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Page 8: GS1 Australia Year in Review 2011

IAN KING Council Officer CEO, Aus-Meat Ltd Representing: Australian Meat & Livestock Industry

IAN DUNN Special Director Senior Business Manager, Woolworths Limited Representing: Australian National Retailers’ Association

JEFF MAGUIRE Director General Manager of Operations, Coca-Cola Amatil (Aust) Pty Ltd Representing: Australian Food & Grocery Council

BRUCE VAN TWEST Director Director Operations AU/NZ, Kraft Foods Representing: Australian Industry Group

TIM PIPER Director Victorian Director, Australian Industry Group Representing: Australian Industry Group

GAVIN WILLIAMS Council Officer CEO, Packaging Council of Australia Inc Representing: Packaging Council of Australia Inc

DAVID HIX Special Director Oceania Supply Chain Director, Nestlè Aust Ltd Representing: Australian Industry Group

MICHAEL KILGARIFFCouncil Officer CEO, Australian Logistics Council Representing: Australian Logistics Council

DAVID ROGERS Council Officer National Chairman, Supply Chain & Logistics Association of Australia Ltd Representing: The Supply Chain and Logistics Association of Australia Ltd

RUSSELL STUCKI GS1 Australia Chairman/Director

MARIA PALAZZOLO CEO GS1 Australia

MATT SWINDELLS Director General Manager of Replenishment, Coles Representing: Australian National Retailers’ Association

KATE CARNELL Director CEO, Australian Food & Grocery Council Representing: Australian Food & Grocery Council

SANDRA PRZIBILLA Director CEO, Liquor Merchants Association of Australia Representing: Liquor Merchants Association of Australia

LEN AUGUSTINE Council Officer Senior Director, Premier Customer Network Marketing, Asia Pacific Japan, SAP Australia Pty Ltd Representing: Australian Information Industry Association

RUSSELL ZIMMERMAN Council Officer Executive Director, Australian Retailers’ Association Representing: Australian Retailers’ Association

JOHN LAVACCA Council Officer Asia Pacific Strategy Marketing & Sales Operations Leader, IBM – Global Business Services Representing: Australian Information Industry Association

GS1 Australia’s Board & Council

PENNY DAVISON Council Officer Director Service & Supply, ANZ Baxter Healthcare Pty Ltd Representing: Medicines Australia

MICHAEL HAIRE Director General Manager – E Data Administration, Metcash Trading Ltd Representing: National Association Retail Grocers’ Australia

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MARK FULLER Chief Operating Officer & Deputy Chief Executive Officer

STEVEN PEREIRA Chief Information Officer

COLIN BARNES Chief Financial Officer & Company Secretary

MARCEL SIEIRA General Manager – Sales & Business Development

JOHN HEARN General Manager – GS1 Australia Services Group

SUE SCHMID General Manager – Standards Development

RICHARD JONES General Manager – Industry Engagement

PETER CHAMBERS General Manager – Operational Initiatives

NEALE AUSTEN General Manager – Business Solutions

MARIA Palazzolo Chief Executive Officer

… and we deliver value chain standards and services to more than 16,400 members. Together, we can make your business thrive.

We work together with businesses of all sizes from small to large, from those that require a single bar code number to global companies with thousands of products. Together with industry, the team at GS1 Australia works to develop global, open, user-driven, multi-sector standards and assists industry to implement the GS1 standards. With our help, your business can become more efficient and you can drive costs out of its value chain. We listen to our members, find out about their requirements, and develop value-added services.

From humble beginnings over 40 years ago, the bar code has achieved ubiquitous status as the most commonly used and easily recognised identification system in the world. The bar code is our core business, and it and GS1 identification numbers have now developed as the GS1 System to be used in many other ways to uniquely identify individual products, shipments, assets, services, locations, documents and more.

Read about the progressive initiatives that have helped our members drive their businesses forward, and let us introduce you to the many people and organisations, together with whom we have formed our collaborative partnerships to assist in our drive.

We are The Team Behind the Numbers

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At GS1 Australia, we work towards helping industry create a seamless supply chain, allowing Australian organisations to adopt world’s best practice supply chain management techniques.

We do this through the GS1 system of supply chain standards, an internationally accepted standards framework for electronically identifying and communicating business information.

By working together with industry, we help organisations successfully implement eCommerce-based supply chain management strategies, aiding Australian business enterprises in becoming more efficient. Through the Industry Engagement Program, GS1 Australia leads the development and execution of the use of the GS1 standards in a wide range of industries.

Forward... Together

Supporting Australian Businesses

GS1 Australia has actively engaged with many sectors and continues to have ongoing collaborative partnerships with a range of Australian industries.

• Agribusiness

• Apparel

• Automotive Aftermarket

• Books & Publishing

• Building & Construction

• Consumer Electronics

• Food Service

• Fresh Produce

• General Merchandise

• Grocery

• Hardware

• Healthcare

• Liquor

• Meat

• Music & Entertainment

• Office Supplies

• Sport & Leisure

• Transport & Logistics

GS1 Australia has developed key strategic and practical relationships with many industry sectors, including Grocery, Meat, Automotive After Market, Health, Liquor and General Merchandise. This focus on relationships ensures that the adoption of the GS1 standards provides compatibility across industry groups.

Industry leaders are active on the GS1 Australia Board of Directors, as council members, and as participants in working groups and steering committees. Participation in the working groups is open to all organisations with an interest in the particular sector; indeed, participation from the widest possible range of suppliers, distributors and retailers is vital to the success of the program.

At GS1 Australia, we see collaborative partnerships as the way to go forward. Your participation in the Industry Engagement Program will help drive compatibility across industry sectors, optimising supply chain operations and maximising your return on investment.

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Agribusiness

Pooling the knowledge and experiences of the Australian agribusiness industry participants, the Agribusiness GS1 Standards Group (AGSG) has been set up to help develop, promote and deliver user guidelines, training courses and implementation programs relating to the global GS1 standards.

GS1 Australia is working with both key retailers and suppliers in the agribusiness sector to drive best practice supply chain principles across the entire sector utilising the GS1 standards. Adoption of the GS1 standards (Numbering and Bar coding, eMessaging and Electronic Data Synchronisation) will bring improved business efficiency and effectiveness for all companies within the supply chain.

The Agribusiness Numbering and Bar Coding Guidelines have been published in September 2011 and a Call to Action issued requesting all suppliers to begin numbering and bar coding their products on all levels of packaging. Work on defining the Batch Management and Traceability Standards for the sector have now commenced. Work is also continuing on eMessaging and master data synchronisation as well as GS1 Locatenet, which will enable trading partners to communicate location master data using GS1 global standards for party synchronisation.

Building & Construction A new initiative from GS1 Australia, organisations in the building and construction sector will be invited in 2012 to join GS1 Australia’s Industry Engagement Program to examine ways the GS1 system of supply chain standards can assist firms in the industry successfully implement eCommerce-based supply chain management strategies.

The construction industry is the fourth largest contributor to Gross Domestic Product (GDP) in the Australian economy and plays a major role in determining economic growth. It accounts for close to 7% of GDP and employs around 9% of the Australian workforce, making it Australia’s fourth largest industry. (Source: Australian Bureau of Statistics)

With sales of goods and services exceeding $260 billion and handling a range of products that are difficult to adequately track and measure, supply chain inefficiencies have the potential to inflict large costs on suppliers and customers alike.

GS1 Australia is analysing the sector to investigate how the adoption of the GS1 standards can help prevent these losses and improve efficiencies.

“Collaboration and participation are the key to the continued success of the AGSG and its initiatives.

“We have seen a growth in participating organisations over the past 12 months ensuring we are capturing current issues and challenges from all parts of the Agribusiness sector, from Animal Protection, Animal Management to Crop Protection and Feedstock to name a few.”

GREG BOZKEWYCZ AGSG Steering Committee Chair Subject Matter Expert - Supply Chain Elders

Consumer Electronics

Because of the unique requirements of the consumer electronics supply chain – a need to record serial numbers, security demands, and others – the industry is especially reliant on eCommerce technologies.

GS1 Australia has been working with retailers, suppliers and 3PL providers in the consumer electronics industry sector since 2010 to enable seamless and efficient flow of information and products along its supply chains. Adoption of the GS1 standards (Numbering and Bar coding, eMessaging and Electronic Data Synchronisation and EPC RFID) is set to bring improved business efficiency and effectiveness for all companies within the supply chain.

In collaboration with representatives from suppliers and retailers in the consumer electronics industry, GS1 Australia is facilitating the Consumer Electronics Working Action Group (CEWAG), which has sought to ascertain the key supply chain issues currently faced by the industry, to prioritise these issues, and explore how these issues could be better addressed by the implementation of GS1 standards.

A major milestone for CEWAG over the past year has been the Master Data Synchronisation pilot project, resulting in an industry-agreed data model for item master data and pricing attributes. Particularly with the increased focus on online B2C initiatives across the sector, having accurate item master data has never been more critical. The data model has been published and is ready for implementation.

CEWAG members have also worked tirelessly over the past 12 months on updating a complete set of industry documents for electronic messaging, including Purchase Order, Order Response, Order Change, Despatch Advice, Receiving Advice, Remittance Advice and Sales Report.

The CEWAG Steering Committee, which includes industry representatives from Dick Smith Electronics, Sony, Retravision, Bing Lee, Energizer Australia, Canon, Sunbeam, Breville, Betta Electrical, Michaels Camera Stores, Electrolux, Panasonic and Whirlpool, has approved the release of these EDI documents for adoption across the sector.

Food Service

Food safety in today’s global environment is an absolute imperative. Consumers worldwide have an expectation that companies not only supply safe food but are also able to identify, trace the origin of, and if necessary, recall and withdraw the food products they sell.

Through the adoption of the GS1 System, the Australian food and grocery sector enjoys the benefits of improved product identification, bar coding, electronic messaging standards and the GS1net data synchronisation catalogue.

Important recent additions to GS1 Australia services, such as GS1 Recallnet, have improved the ability of Australian companies to withdraw and recall food and grocery products from the Australian market in a safe, timely and cost-efficient manner.

The same concerns for food safety that exist for consumers in the Australian food and grocery sector also apply to the Australian foodservice sector. And GS1 Australia believes the same advantages can be enjoyed by the Australian foodservice sector through the adoption of the GS1 System.

For this reason, GS1 Australia has formed a Foodservice Industry Steering Group to examine ways in which the GS1 System can be implemented in the Australian foodservice sector.

The inaugural meeting of the Foodservice Industry Steering Group was held on 9 November 2011, which has resulted in the forming of working groups focusing on the development and implementation of numbering and bar coding guidelines for the sector as well as introducing into the foodservice sector the Australian Retail Industry Message Implementation Guidelines (MIG) for various eMessaging purposes (such as Purchase Order, Purchase Order Response and Despatch Advice messages).

Key industry associations such as the Foodservice Suppliers Association Australia have lent their support to the initiative by GS1 Australia and have now joined the Foodservice Industry Steering Group.

“The FSAA fully supports this initiative by GS1 Australia as a significant contribution to the ongoing development of the Australian foodservice sector.”

VinCE CRaWlEY, President FSAA

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Fresh Produce

The fresh produce industry can look forward to exciting developments to be rolled out in the coming years. GS1 has introduced a new family of bar codes called GS1 DataBar to complement existing GS1 Bar codes. The DataBar will revolutionise the way retailers do business, especially in the case of small items such as fruit and vegetables.

The industry has already adopted the GS1 standards for numbering and bar coding of pre-packaged goods, non-retail trade items and logistics units. In addition, GS1 Australia manages on behalf of industry the price look-up codes and a catalogue of national global trade item numbers for non-retail trade units of loose produce.

In collaboration with Horticulture Australia Limited, the Australian Vegetable and Potato Growers Federation, PMA, suppliers and retailers, GS1 Australia leads a Fresh Produce Industry Working Group that, among its other activities, will be supporting the rollout of DataBar in the future.

General Merchandise

The General Merchandise sector covers a wide and varied range of goods from furniture and gifts and homewares to toys and sporting goods. As a result, suppliers in these sectors have to deal with a multitude of retailers, some large and sophisticated but many of whom are smaller and are in the early stages of eCommerce initiatives.

GS1 Australia is facilitating a working group to assist manufacturers, distributors, and retailers achieve increased supply chain efficiencies. The aim of the working group will be to develop an up-to-date, truly harmonised set of Message Implementation Guidelines (MIG), that will provide the industry with a common roadmap for EDI moving forward.

This work will benefit the whole of the general merchandise industry as more and more retailers begin to plan for their EDI programs. Suppliers adopting the new harmonised MIGs will be assured of reduced implementation effort and cost as they look to trade electronically with more and more of their customers.

GS1 will provide ongoing industry support for this initiative with a new maintenance process and comprehensive documentation that will ensure the message guidelines remain up to date as business requirements change and evolve over time.

Grocery

The grocery industry has led the way in the adoption of bar codes, starting first with the consumer unit for expediting supermarket checkout processes, then moving on to carton and pallet-level bar coding for improved tracking, receival and despatch.

Today, major retailers are focusing on implementation of electronic messaging to replace traditional ordering methods such as phone/fax and progressively engaging their suppliers in a rollout program of GS1net.

In collaboration with the Australian Food and Grocery Council (AFGC), Efficient Consumer Response Australasia (ECRA), Food Standards Australia New Zealand (FSANZ), Australian Retailers Association (ARA), National Association of Retail Grocers of Australia (NARGA), Packaging Council of Australia (PCA), Logistics Association of Australia (LAA), manufacturers, suppliers and retailers, the GS1 Australia grocery industry working group has under way a number of progressive initiatives designed to help the industry achieve best practice supply chain management initiatives.

Ongoing work involves the review of industry guidelines together with ECRA, and building tutorials in conjunction with the AFGC.

The grocery industry is a key sector for the adoption of new industry initiatives including, Recallnet, Data Quality Services and Extended Labelling.

“The AFGC and ECRA continue to work in partnership with GS1 Australia to provide industry guidelines and standards that enable trading partners to work together to ensure products can move seamlessly through the supply chain, resulting in more efficient and cost-effective value chains that deliver real benefit to the industry.

“The focus over the last 12 months has been on delivering improved quality, synchronisation and harmonisation of data between trading partners. In a market the size of Australia it makes no sense to have multiple standards – agreed common standards are a vital basic enabler to permit efficient and effective communication of product, replenishment and business data between trading partners.”

SaManTHa BlaKE Director - Industry Affairs AFGC & ECRA

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Hardware

Hardware manufacturers, distributors and retailers have to contend with many items the transport industry calls ‘ugly’ or difficult items: extra small or extra large, odd and awkward shapes, and goods that may be cut up and sold as smaller pieces.

Despite this, the level of adoption of the GS1 standards within the hardware industry sector has greatly improved, particularly in the area of trade item identification. This has been driven by the activities of the Hardware GS1 Action Group (HGAG).

Adoption of the GS1 standards (numbering and bar coding, eMessaging and electronic data synchronisation) has brought improved business efficiency and effectiveness for all companies within the supply chain.

GS1 Australia, through the Hardware GS1 Action Group, works in collaboration with key retailers and suppliers across Australia and New Zealand, including Mitre 10 Australia, Bunnings, Masters, BOC, Reece, John Danks, ITM, Mitre 10 NZ, SuperRetail Group, Placemakers, DuluxGroup, GWA, ITW-Proline, Saint-Gobain Abrasives, Carter Holt Harvey, 3M, Hills Industries, Hyne Timber, Boral and others.

The HGAG continues to be active in a number of areas including numbering & bar coding, data synchronisation, eCommerce, with a key focus now in improving the quality of data in the supply chain.

ERROl KEnnEDY HGAG Steering Committee Chair National Procurement and Inventory Manager John Danks & Son

“Data Quality is now the big focus for the HGAG. We’ve seen major improvements in Numbering and Bar Coding and have seen the benefits that this has produced. However, now we need to fix our data. Once we do that, additional benefits to all trading partners will follow.”

“As a member of GS1 Healthcare, I have enjoyed unprecedented access to healthcare professionals who gather regularly to share experiences in meeting the challenges of healthcare supply chain. Our meetings are a relaxed place to have subject matter experts share learnings, answer questions and have a healthy debate about approach and progress of change within the sector. It is truly a unique opportunity to gather partners together in a neutral setting and provide the reminder that we are all in this together when it comes to our common quest to improve patient safety.”

“As a member of GS1 Healthcare Leadership team, I enjoy meeting with people from differing spectrums within the healthcare industry. We meet regularly in an informal atmosphere that fosters great opportunities to share learnings, offer suggestions and experiences to assist us with ongoing industry challenges. Partnering with these healthcare industry professionals offers us ways to provide assistance and highlight experiences that will assist everyone to enhance and improve their current processes to move into the evolving industry where patient safety is the end goal for us all.”

GED HalSTEaD CIO Clifford Hallam Healthcare

YVOnnE BEll National Business Support Manager Terumo Corporation, Australian Branch

Healthcare

Healthcare is a major part of the economy at some 10% of GDP. It is also a very complex sector, with stringent safety considerations and track and trace requirements, and is under constant and significant cost pressures. Application of the GS1 standards in this sector not only allows for supply chain reform, but most importantly, helps the healthcare sector drive initiatives that improve patient safety. The truly global nature of healthcare has ensured this sector is the subject of a global working group initiative, GS1 Healthcare.

In Australia, the GS1 Healthcare User Group (HUG) Australasia is an active local chapter of GS1 Healthcare, which comprises representatives from all parts of the Australian and New Zealand healthcare supply chains, and is open to all GS1 Australia and GS1 New Zealand members operating in the healthcare sector.

GS1 Australia and the HUG Australasia work to implement a wide variety of activities, spanning data synchronisation, eMessaging, physical goods identification and bar coding and also patient and caregiver identification.

GS1 Australia has formed collaborative partnerships with such organisations as the National E-Health Transition Authority (NEHTA), IVD Australia, Australia Self-Medication Industry (ASMI), Medical Technology Association of Australia (MTAA) and Medicines Australia. Our partnership with NEHTA has seen Australia lead the world in implementation of GS1 standards-based data synchronisation – the National Product Catalogue, hosted on GS1net. The healthcare industry has also led the way with implementation of the GS1 Locatenet GLN registry.

In 2011, the healthcare sector began the piloting, with the aim of subsequent adoption, of two new GS1 services – GS1 Recallnet and GS1 GoScan. The GS1 Recallnet pilot has the objective of improving patient safety by enabling fast, secure and efficient notifications for recalls between sponsors and their trading partners. Initial work with GS1 GoScan focuses on medicines information, with the eventual implementation outcome to be a framework to deliver trusted data to consumers for self-selection medicines.

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“While great inroads have been made in the area of bar coding, the quality of product information is quite poor, which in turn has impacted on the industry’s ability to implement electronic trading beyond basicpurchase orders and invoices.”

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Along with the grocery industry, the liquor sector has been a pioneer of bar coding at the consumer unit/retail level, and is today actively engaged in the development of the key areas of bar coding of logistic units, electronic messaging and the use of the GS1net data synchronisation catalogue.

The liquor industry is experiencing a new level of challenges as the range of products, and number of different retail units (single, 4-pack, 6-pack, presentation pack, mixed dozen, and so on), create further barriers to supply chain efficiency. GS1 Australia, through the GS1 Liquor User Group, is providing significant support for bar code use and testing and other initiatives.

GS1 Australia is working in a collaborative partnership with the Australian Liquor Stores Association, Wine Australia, Liquor Merchants Association, Winemakers Federation of Australia, producers, distributors and retailers to enable organisations to share real-time pricing and product information, from alcohol content and taxes, through to digital pictures of products. The collaborative effort will continue to ensure that the Australian liquor industry is able to maintain its position as an example of best practice supply chain efficiency.

The GS1net User Group in late 2011 signed off on an updated whole-of-industry dataset that meets the requirements of all current liquor industry data recipients.

The requirement for paddock-to-plate traceability of products has encouraged participants in the red meat supply chain to adopt the GS1 standards for numbering, bar coding and electronic messaging for specific activities such as carton labelling, carcase ticketing and pallet labelling, as well as electronic messaging for National Vendor Declarations (eDEC) and Electronic Meat Transfer Certificates (eMTC).

GS1 Australia has initiated the Red Meat Supply Chain Committee, which provides coordination and direction for the development and adoption of supply chain information standards and guidelines to apply to the Australian domestic and export meat and livestock supply chain.

In addition, the Australian Meat Standards Language Committee is working to ensure that product and pack descriptions throughout the industry follow a standardised nomenclature, assisting suppliers and retailers in speaking the same language in their trading activities.

Through its collaborative partnership with Meat and Livestock Australia, AUS-MEAT Limited, the Australian Meat Industry Council (AMIC), Australian Quarantine Inspection Service, suppliers and retailers, GS1 Australia is helping to ensure that the Australian meat industry provides safe and high-quality produce as efficiently and cost-effectively as possible.

Liquor Meat

The Office Supplies GS1 Action Group (OSGAG) was established in 2009 to focus on improving the merchandising and supply chain processes across the sector. The recognition that an improvement in the quality of item master data flowing through the supply chain would achieve a range of benefits, OSGAG has committed to endorsing the use of GS1net for item master data synchronisation between trade partners.

Electronic master data synchronisation within the industry sector, via the GS1net data pool, commenced in early 2011. Several suppliers in the office supplies industry are already involved with data synchronisation for the grocery industry and have realised benefits to their organisations.

Some of the participants in OSGAG include representatives from Officeworks, OfficeMax Australia, Corporate Express, Warehouse Stationery NZ, ACCO Australia, Pelikan Artline, Australian Office, and Avery Dennison.

Retailers and suppliers in the office products sector have been working in a collaborative partnership with GS1 Australia to drive best practice supply chain practices across the sector, utilising the GS1 standards. The effort associated with keeping item master data up to date across the sector is well recognised as being a costly exercise for all parties. Therefore, having an industry-agreed and common method of maintaining and sharing product information using GS1 standards will bring improved business efficiencies and effectiveness for suppliers, wholesalers and retailers alike.

The Transport & Logistics industry is the critical connecting link between each individual participant in the supply chain of any industry, and as such its efficiency and performance have a vital influence on the success of manufacturers, wholesalers and retailers alike. Without including the T&L sector in eCommerce initiatives, all the hard work done by organisations would be minimised.

GS1 Australia is working closely with many of the key associations, transport providers and government agencies to provide assistance in a wide range of activities. GS1 has worked towards facilitating an industry working group and is also undertaking targeted project work that helps this sector deliver real value to all trade partners.

Having key collaborative partnerships with the Australian Logistics Council (ALC), Logistics Association Australia (LAA), Victorian Freight and Logistics Council (VFLC), third-party logistics (3PL) providers and transport companies, GS1 Australia is playing an important role in maintaining and improving the efficiency of the vital link that the transport & logistics sector represents in the supply chain.

Transport & logistics is a global focus for GS1 with the Global Transport & Logistics Industry User Group being facilitated from GS1 Global Office in Brussels. Many initiatives from a global perspective will provide opportunities for the Australian transport and logistics industry to leverage the work of their counterparts overseas. GS1 Australia is an active member of this global focus and we look forward to continuing to work with the domestic T&L sector to help drive the nation’s critical productivity agenda.

Office Supplies Transport & Logistics

Page 15: GS1 Australia Year in Review 2011

Global Partnerships

Sharing the Know-how

GS1 Australia actively participates in sharing knowledge with its sister GS1 organisations across the globe, particularly with the US, the UK, Canada, Germany, France, Ireland, New Zealand and Spain.

For example, Canada and the UK have used our location management service, GS1 Locatenet, to launch similar services in their own countries. Several other countries are following, including Ireland.

GS1 Australia is also working with GS1 Spain to develop a new version of its image-hosting service called AECOC Media, with the backing of Australian industry. The Australian service, to be launched late 2012, will host low-resolution images for shelf-space management, high-resolution images and bar code verification reports, and in the future, other digital assets such as material safety data sheets.

GS1 Australia is currently collaborating with several GS1 member organisations to develop a globally interoperable network of recall portals, including our own GS1 Recallnet. Interoperability standards for national Global Location Network (GLN) registries, including GS1 Locatenet, are also being developed.

Technology Partnerships

Technology partnerships nurtured by GS1 Australia play an important role in helping industry put the GS1 System into productive use.

Founding Alliance Partner GXS has been successful in providing the GS1net data synchronisation platform for 14 years through two major upgrade developments, including the addition of price information with item data as a world first in 2002 and becoming a certified Global Data Synchronisation Network data pool in 2007.

Local IT solutions provider and GS1 Strategic Alliance Partner Leadtech has co-developed and hosts the GS1 eMessage validation service (CMT) and our GS1net data validation application.

Since 2009, GS1 Australia has been working with Hewlett Parkard to develop and host our GS1 Recallnet service for the food and liquor industry and today is well progressed in the development of GS1 Recallnet for the healthcare sector.

SA2 Worldsync, an experienced GDSN service provider, is building GS1net Webforms, an enhancement to the GS1net platform designed to make the user interface for suppliers easier to use.

The Asia Pacific Family

Australia’s trade with other nations within our region is expanding rapidly. For both our imports and exports, trading relationships with our nearest neighbours are becoming ever stronger and more important, and so is the need to ensure we speak the same language when it comes to supply chain standards, electronic transactions and global services.

With this in mind, GS1 Australia, together with GS1 Japan, has embarked on a drive to create a networking group within the Asia Pacific GS1 member organisations. The aim is to help the group become more engaged in GS1 standards development as part of the Global Standards Management Process (GSMP).

GSMP was created by GS1 to develop and maintain global standards for the GS1 System and to ensure that GS1 standards evolve to meet the changing needs of business. It is an open and transparent process to improve the GS1 standards and develop solutions which are able to respond to international and local business requirements in any industry sector.

At the beginning of the year, eight countries were participating in the Asia Pacific regional networking group, with Australia and Japan being joined by Hong Kong, India, Korea, New Zealand, Singapore and Thailand. Since then, we have continued to grow from strength to strength with regional participation of member organisations and with the assistance of the GS1 global office.

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Page 16: GS1 Australia Year in Review 2011

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Partnerships For the FutureAs well as engaging with industry, GS1 Australia builds and nurtures collaborative partnerships with educational and training institutions.

The motivation for GS1 Australia’s engagement with universities, TAFE colleges and teaching institutions, including secondary schools, over the last 10 years has been to assist in the development of our future leaders in supply chain management and logistics practitioners. Our drive is supported by the internationally awarded state-of-the-art Supply Chain Knowledge Centre, which has been visited by over 3,000 students since its inception.

GS1 Australia has an established Memorandum of Understanding with 14 universities and TAFE colleges, and in 2011, Curtin University in Western Australia, through the School of Information Systems, became the latest partner in GS1 Australia’s education mission.

In late 2011, GS1 Australia embarked on another enterprising venture to work with vocational institutions to deliver practical and supportive education material to students completing their Certificate III in Logistics, Warehousing and Distribution. During their time at GS1, students are presented with a high-level understanding of the GS1 numbering and bar coding standards, the standards that they will experience in their workplace. They are also given a practical lesson is scanning in the knowledge centre and are taught how the data flows from a picking station to the warehouse management system.

GS1 Australia’s partnerships with universities have also resulted in a number of published research papers, some of which have contributed to improved human health and wellbeing, the removal of the barrier to the adoption of UHF RFID (radio frequency identification) in Australia, and the soon-to-be-released GS1 GoScan iPhone application to assist consumers in making healthy choices.

PROfESSOR CaROlinE CHan Head of School of Business IT and Logistics RMIT University

aSSOCiaTE PROfESSOR MiCHaEl MaTHai School of Biomedical and Health Sciences Victoria University

PROfESSOR DaMiEn POWER Department of Management and Marketing University of Melbourne

“As a global non-profit organisation with an interest in education and research, GS1 Australia is one of our most strategic industry partners. Together, we have been working on a number of research and teaching initiatives for a number of years, which allows students to enjoy the state-of-the-art knowledge centre that enables them to excel in their chosen professions.”

“Our relationship with GS1 has grown from a research project in 2008 that investigated the use of smart phones for the delivery of healthy food choices to consumers. This partnership has expanded to include innovations in the training of students in our nutrition courses. Visiting the Supply Chain Knowledge Centre and using the GoScan iPhone application are key elements that improve the learning experience of our students. By introducing them to the relevance of nutrition to food manufacturing and the food supply chain early in their course, the students gain an appreciation for the importance of the food industry in community nutrition.”

“GS1 and the University of Melbourne have had an MoU in place since 2007. As a result, both organisations have been working closely together on educational and research projects, yielding significant benefits for both parties as well as students and external stakeholders. This relationship is currently evidenced by a government-funded joint research project looking at patterns of technology adoption for use in managing supply chains. Working with GS1 is an invaluable component of our knowledge-transfer activities at the University of Melbourne.”

Page 17: GS1 Australia Year in Review 2011

A Associate Alliance Partner 34 0.204%

B Business Alliance Partner 21 0.126%

C Strategic Alliance Partner 12 0.072%

D Book Member 261 1.569%

E GLN Only 150 0.902%

F Non Renewable Single Number 203 1.220%

G Individual Bar code Number 1,310 7.874%

H PNG 62 0.373%

I Charity and Not For Profit 201 1.094%

J Member < $1M 6,570 39.488%

K Member $1M – $5M 3,478 20.904%

L Member $5M – $10M 1,152 6.924%

M Member $10M – $50M 2,224 13.367%

N Member $50M – $100M 303 1.821%

O Member $100M – $500M 383 2.302%

P Member $500M – $1B 114 0.685%

Q Member $1B – $10B 147 0.884%

R Member $10B+ 13 0.078%

TOTal 16,638 100.00%

Members & CustomersCustomer Group Count %

Our MembershipMembership is close to 17,000, GS1 Australia’s members vary widely in size and industry, but have one thing in common: they all strive to be the best and make their supply chains perform at their best. Whether it is a small family business requiring just one bar code number or a multinational corporation with thousands of products, we are committed to providing each and every member with the highest level of customer service and support in making the best use of the GS1 System in their business.

A Grocery 4006 24.077%

B General Merchandise 3298 19.822%

C Liquor 1836 11.035%

D Hardware 1770 10.638%

E Miscellaneous 1202 7.224%

F Healthcare 1123 6.750%

G Fresh Produce 726 4.364%

H Books 437 2.627%

I Meat 392 2.356%

J Electrical Appliances 334 2.007%

K Music 330 1.983%

L Rural 319 1.917%

M Auto Aftermarket 307 1.845%

N Office Products 162 0.974%

O Metal / Steel 132 0.793%

P Furniture 102 0.613%

Q Printing & Packaging 99 0.595%

R T & L 63 0.379%

TOTal 16,638 100.00%

A ACT 98 0.589%

B New South Wales 5372 32.288%

C NT 52 0.313%

D Queensland 2335 14.034%

E South Australia 1523 9.154%

F Tasmania 277 1.665%

G Victoria 5290 31.795%

H Western Australia 1598 9.605%

I International – PNG 62 0.373%

J International – Other 31 0.186%

TOTal 16,638 100.00%

A

B

FG

E

D

C

J

H

I

NM

LK

O P QR

Members by Industry Sector Count %

A

B

C

D E

F

G

H

I

J

All Members by Location Count %

3130

L

B

PQR

ON

M

J

K

IH

G

DFE

C

A

Page 18: GS1 Australia Year in Review 2011

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Our Technology PartnersGS1 Australia’s selected technology partners are leaders in their field and supply information, communication and technology (ICT) solutions and supply chain services. These more than 80 international and Australian businesses support the GS1 standards, and through the GS1 Australia Alliances and Partnership Program offer our members access to the world’s best supply chain solution providers.

Strategic Alliance Partners

• Datanet

• GXS

• IBM

• insignia

• IPT

• Leadtec

• Matthews

• Peacock Bros

• SAP

• Telstra

Business Alliance Partners

• ABML

• Avery Dennison

• Bar Code Data Systems (BCDS)

• Bizcaps

• Dy-Mark

• IBS

• Innovit

• Intermec

• Mincom

• Neller Connect

• Nortech

• Pacific Commerce

• Pronto Software

• PULSE Logistics Systems

• SATO

• Sterling Commerce

• Supply-Linq

• TIBCO

Associate Alliance Partners

• Barcodes4u

• Bas-X Business Management Services

• B2BE

• B&DCS (Barcoding & Data Collections Systems)

• Business Driven Systems

• Cobra Systems

• Datalogic

• Datamax-O’Neil

• Denso

• Dexion

• Eclipse Computing

• Electro-com

• eVision

• Existco

• Gamma Solutions

• GBD Technology Solutions

• Goodson Imports

• HTRAK

• Ingram Micro

• Intermax

• iSOFT

• Label Power

• Magellan Technology

• Motorola

• MYOB Australia

• NICHOL Industries

• Peercore IT Pty. Ltd.

• PSION Teklogix

• Secura Shield

• Stratix Australia Pty. Ltd.

• TechnoSource Australia

• Toshiba

• Transacta

• Unique Micro Design

• Uniware

• Zebra Technologies

Page 19: GS1 Australia Year in Review 2011

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We All Work Together For Our MembersGS1 Australia works together with many industry bodies, associations and government departments to understand the needs of different industry sectors and to help them implement solutions to create an efficient value chain.

• ACT Health

• Australian Automotive Aftermarket Association

• Australian Competition and Consumer Commission

• Australian Electrical and Electronics Manufacturing Association

• Australian Food and Grocery Council

• Australian Industry Group

• Australian Information Industry Association

• Australian Logistics Council

• AUS-MEAT Ltd

• Australian Meat Industry Council

• Australian Pork Ltd

• Australian National Retailers Association

• Australian Retailers Association

• Australian Self Medication Industry Association

• Australian Wine and Brandy Corporation

• Consumer Electronics Service Association

• Commonwealth Department of Health and Ageing

• Department of Health (South Australia)

• Department of Health and Human Services (Tasmania)

• Department of Health (Victoria)

• Efficient Consumer Response Australasia

• Food Standards Australia New Zealand

• Health Corporate Network (Western Australia)

• HL7

• Health Support Services (NSW)

• Horticulture Australia Ltd

• Liquor Merchants Association of Australia

• Logistics Association of Australia

• Meat and Livestock Australia

• Medical Technology Association of Australia

• Medicines Australia

• National Association of Retail Grocers of Australia

• National Blood Authority

• National eHealth Transition Authority (NEHTA)

• Northern Territory Government

• Packaging Council of Australia

• Queensland Health

• RFID Action Australia Ltd

• Supply Chain and Logistics Association of Australia

• Therapeutic Goods Administration

• Tradegate ECA

• Victorian Government Department of Innovation, Industry and Regional Development

• Victorian Freight and Logistics Council

• Victorian Transport Association

• Winemakers’ Federation of Australia

Page 20: GS1 Australia Year in Review 2011

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Progress Through ActionGS1 Australia aims to help Australian business enterprises become more efficient. Every year, we instigate and work through a number of progressive initiatives that address the needs and concerns of industry and governments. Through these initiatives, GS1 Australia provides practical technical and regulatory support in areas such as healthcare and retail supply chain management and consumer information services.

Year 2011 saw the launch of GS1 initiatives that help address public health issues and put essential information at shoppers’ fingertips. We launched programs that help organisations ensure the right information is in the public domain, and the quality of that data is the best it can be. We helped online retailers get their goods to market, and we provided brand owners and distributors with a tool to manage recalls with the greatest efficiency.

Here’s how we helped Australian business enterprises become more efficient in 2011.

Quality Data: The Essential Ingredient

GS1, along with AIM (Australian Institute of Management), CIES (International Committee of Food Retail Chains), ECR (Efficient Consumer Response) Europe, FMI (Food Marketing Institute), GCI (Global Commerce Initiative) and GMA (Grocery Manufacturers Association), has developed a comprehensive best practice guide for the improvement of data quality for global data called the GS1 Data Quality Framework (DQF).

GS1 Australia launched its Data Quality Audit Service, based on the DQF, to provide direct assistance in identifying processes that lead to poor data quality. A sample audit pinpoints areas of weakness and identifies strategies to help you manage and sustain your Item Master Data in the long term.

The audit clarifies roles across the business and establishes who is accountable for data quality within the business. With the proper data quality systems in place, the business will be able to reduce the amount of time spent in managing bad data across multiple areas.

Once the audit has determined the reasons for data quality concerns, the GS1 Data Quality Implementation Service provides a more detailed review of processes, should you require assistance with implementation.

Trusted Data Helps Speed & Accuracy

Smart phone application developers are putting a host of innovative tools in consumers’ hands to make their daily lives more convenient. These applications range from smart shopping lists to sophisticated diet management programs.

Consumers can add products directly to these applications by scanning the bar code on the product labels and create and save multiple shopping lists, share with friends and family and even plan their shopping trip based on the aisle order at their local store.

Accurate product information, linked to the product’s bar code number (GTIN), is key to the accuracy and effectiveness of these applications. Application developers can avoid the painful process of building a database from scratch and then having to maintain it on an ongoing basis, based on a new service by GS1 Australia. GS1 Trusted Data Services allows subscribers to receive instant data files containing the product records in which they are interested, as well as automatic updates when product details change.

As its key data source, GS1 Trusted Data Services calls on GS1net, Australia and New Zealand’s data synchronisation service that is used by over 1,500 companies. Over 500,000 product records have been loaded onto GS1net by suppliers. Every time new products are introduced, updated or deleted from the marketplace, suppliers will update this product information to ensure their trading partners have up-to-the-minute, accurate product master data.

GS1 GoScan

Consumers now want more information about the products they purchase and the companies who produce them. They are seeking information from online shopping sites, product rating services and through social networks accessed via mobile devices to make informed choices and purchase decisions. These decisions are increasingly influenced by information beyond what is on the label.

Built on GS1 Australia’s Extended Labelling Initiative, the GS1 GoScan iPhone application enables consumers to rapidly and easily access the trusted product information that they want, delivered efficiently and conveniently via their mobile phone. The integrity and reliability of the GS1 GoScan data are unsurpassed, as the data is authorised and supplied directly to GS1 Australia by the brand owners of the vast range of food and liquor products sold in Australia.

The Extended Labelling Initiative is the culmination of three years’ work by GS1 Australia in partnership with major retailers, leading international food companies, the Australian Food and Grocery Council, Australian universities and national health organisations. The aim of the initiative is to gather information to assist consumers and satisfy government labelling laws.

GS1 GoScan empowers consumers by providing detailed, personally tailored and trusted product information about a product’s ingredients, dietary values, sources and inputs, allergen declarations and safe-handling instructions, through an efficient and convenient iPhone application.

Page 21: GS1 Australia Year in Review 2011

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A Simple Success Strategy for Online Retailers

Without the ability to resolve problems face to face as in the traditional retail environment, online retailers rely on effective fulfilment strategies to provide good service and build customer loyalty. Yet many online retailers consider fulfilment a lesser priority than site design, online marketing and product selection. The reality is that a customer’s one true physical experience with your retail brand is the delivery of their purchases.

Fulfilment plays a critical role in the value chain and the customer experience, and bringing in GS1 Australia can improve your bottom line fast.

Responding to the exponential growth of online retail, GS1 Australia has initiated a simple success strategy that helps connected retailers get the basics right:

• Identify your stock with globally unique numbers

• Automate and increase the accuracy of fulfilment processes through automatic data capture

• Identify gaps and quality issues with data needed to support key fulfilment processes

• Ensure end-to-end traceability and efficient product recall process

• Leverage global standards needed for a global online business

By identifying the pain spots within your supply chain and tackling these first, you can develop an effective implementation plan with a clear value proposition.

GS1 Australia can help your business to better understand the value of eCommerce and global standards at an operation and financial level and assist you in your implementation programs.

Painless Product Recall

A product recall is an expensive and complicated procedure at the best of times, but GS1 Australia’s Recallnet initiative can ease the pain and decrease the costs.

GS1 Recallnet is an online portal that enables companies to create, approve and issue recall and withdrawal notifications to their customers and government agencies, efficiently and securely. The service is based on GS1 standards and global best practices, and is designed to increase the speed and accuracy of the removal of unsafe or unsuitable products from the supply chain.

GS1 Australia has worked with the Australian Food and Grocery Council (AFGC), Efficient Consumer Response Australia (ECRA), the Liquor Merchants’ Association of Australia (LMAA) and Food Standards Australia New Zealand (FSANZ), the Food Service Association of Australia (FSAA) and leading Australian retailers and manufacturers to establish GS1 Recallnet for foods and related products.

The program is also being expanded to include healthcare products through the collaboration of pharmaceutical and medical device manufacturers, peak industry bodies, NEHTA and the Therapeutic Goods Administration.

Industry quickly realised the benefits of the GS1 Recallnet portal, with the 100th user completing its GS1 Recallnet registration on 28 October, just 77 days from the GS1 Recallnet launch on 11 August.

Among the organisations recognising the advantages of Recallnet was Woolworths, which also completed end-to-end integration with GS1 Recallnet and its own internal recall management system for its supermarket and liquor businesses within the 100 days.

Help with Healthy Eating

The Food and Health Dialogue was established by the Department of Health and Ageing (DoHA), with the aim of addressing poor dietary habits and making healthier food choices easier and more accessible for all Australians. The dialogue provides a non-regulatory platform for collaborative action between the Australian Government, the food industry and public health groups to improve dietary intakes.

One of the key work areas of the Food and Health Dialogue is a reformulation program aimed at reducing sodium initially across bread and ready-to-eat breakfast cereals, and later expanding into other food categories.

To measure progress on reformulation and its overall impact on the diets of Australians, there is a need to capture detailed and accurate nutrition information across all products targeted for reformulation.

GS1 Australia, together with the Department of Health and Ageing, Food Standard Australia New Zealand (FSANZ) and RMIT University, is undertaking an industry pilot for the creation of a Food Composition Database (FCDB).

The FCDB will capture nutrient and serving size information on products from organisations currently participating in the Food and Health Dialogue, and will allow the accurate monitoring and assessment of the reformulation program.

Sharing the Power of Knowledge

GS1 Australia recognises the value of knowledge that exists within our organisation: our people, our culture, our structures and innovation capability, and our customers and networks. This recognition has seen us embark on a journey to better understand, utilise and manage this precious asset.

Today, GS1 Australia actively encourages the sharing of knowledge through a range of innovative programs contained within our Knowledge Management Strategy, under the broad categories of people, process, technology and leadership.

Our ‘radio station’ GS1 FM broadcasts a regular learning session for our people on GS1 Australia products and services. GS1 FM has been expanded to cover all functional areas of the business, not just the application of standards. GS1 FM has become a core tool for inducting new employees and keeping employees’ business knowledge up to date.

And it’s more than just business knowledge. GS1 FM’s educational program has assisted staff members to build presentation writing and public-speaking skills. In the process, they are also getting to know what other people do, breaking down knowledge silos and improving knowledge sharing across the organisation.

GS1 Australia’s Knowledge Management Champions’ Group provides direction and oversees knowledge-based projects, as well as communicating the importance of these activities to the business. It will develop the Knowledge Management Road Map, articulate GS1 Australia’s vision for knowledge management, and identify and prioritise knowledge-mobilising activities and projects.

Page 22: GS1 Australia Year in Review 2011

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Working with Members to Create Opportunities for Businesses and Consumers

2012, the Year of

GS1 Recallnet

GS1 Locatenet

GS1 GoScan

GS1 Trusted Data

eTailing

Data QualityGS1net

Page 23: GS1 Australia Year in Review 2011

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National Number: 1300 BARCODEABN: 67 005 529 920

www.gs1au.org

Head OfficeAxxess Corporate ParkUnit 100/45 Gilby RdMt Waverley VIC 3149Locked Bag 2Mt Waverley VIC 3149T +61 3 9558 9559F +61 3 9558 9551

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