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Americas Mark Begor CEO Americas 2 Served Assets / Originations Originations Served Assets '04 '05 '06E ~$91 $49 $78 36 45 ~56 13 33 ~35 '03 $27 $651 $872 ~$1,100 $465 NI $MM Americas Growth Fast Growing, Focused Consumer Finance Company Growth Plan 1 Add B2B Distribution … Build B2C 2 Drive Penetration and Usage 3 Rollout New Products 4 Drive Cross-sell 5 Regional Expansion ($ Billions)
9

Growth of GE in the Americas

Jan 19, 2015

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Economy & Finance

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Add B2B Distribution, Build B2C, Drive Penetration and Usage, Rollout New Products, Drive Cross-sell, Regional Expansion
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Page 1: Growth of GE in the Americas

Americas

Mark BegorCEO Americas

2

Served Assets / Originations

Originations

ServedAssets

'04 '05 '06E

~$91

$49

$78

3645

~56

13

33

~35

'03

$27

$651 $872 ~$1,100$465NI $MM

Americas Growth

Fast Growing, Focused Consumer Finance Company

Growth Plan

1 Add B2B Distribution … Build B2C

2 Drive Penetration and Usage

3 Rollout New Products

4 Drive Cross-sell

5 Regional Expansion

($ Billions)

Page 2: Growth of GE in the Americas

Americas Transformation

Transformation From Single Product To Multiple Product

Cards 78%

Sales Finance 20%

LA 2%

Cards 57%Sales Finance 24%

Mortgage 7%

Canada 2%LA 7%

Perso

nal Loans 2

%

2003

2006E

Net Revenue $4.0B

Net Revenue ~$6.2B

Served Assets $27B $56B

# Products 2 10

# Countries 5 11

The US Consumer

Consumer Indicators Balanced And Spending Strong

Consumer Spending Strong

6

7

8

9

$10B

2000 2002 2004 2006

Home Sales Concerning

6.0

7.0

6.5

$7.5B

Aug 05 Aug 06

Unemployment Low

3

4

5

6

7%

2002 2004 2006

Wages Still Increasing

2000 2002 2004 20061998

2

3

4

5%

Page 3: Growth of GE in the Americas

5

RCF RSF

BCS

Dual Card

CPS

Personal Loan

Canada

Latin America

KAWASAKI MOTORS RETAIL FINANCE

New Product Partnerships

45+ New Partnerships Added

6

Retail Cards

Assets($ Billions)

PLCC(ex Macys & Exxon)

Dual Card

New Accounts 16MM 17MM

Growth Plan

Dual Card and Penetration Driving Growth

Dual2X

17%17%

’06E

~$24.9

~21.7

~3.2

’05

$21.2

19.6

1.6

Expand Retail Distribution … Drive Penetration

1

Accelerate Dual Card Transformation2

Innovate by Adding New Retail Products: Personal Loan, Debt Can

3

Drive Cross-sell4

Page 4: Growth of GE in the Americas

7

’05

$1.6

’06E

~$3.2

Dual Card Roll-Out

Asset Growth($ Billions)

+$3B+$3B

$0.2

’04

Launch Date

Dual Card Roll-out Driving Retail Assets

Mar ’05

Feb ’05

Oct ’04

Oct ’04

Oct ’03

Apr ’06

Jun ’06

8

Assets($ Billions)

Growth Plan

’05

$0.6

’06E

~$1.6

$0.3

’04

Expand Retail Partnerships

Continue D2C Growth

Strong Core Growth . . . Targeting ~$3B Assets By ‘07

Personal Loans

+$1.3B+$1.3B

1

2

Page 5: Growth of GE in the Americas

9

QuickScreenTM

• “Blind” Pre-screen at Retailer POS• Requires Availability of Name/Address

3X Take Rate !

ContactlessDevices (RFID)

• Cardholder “Waves” Card by Reader• Authorization Through Radio Signal

2X Speed !

Making It Easy to Offer … And Easy To Apply

New Technologies

Driver’s License Swipe

60% Lift in Approval Rate

• Scan Drivers License Into Kiosk• Cross-sell Built in for Speed Pass

Internet Apps Growing 5X In-store

• Partner Branded and GE Money• Easy to Apply … Frequent OffersInternet

10

’06E

~$16.3

Assets($ Billions)

’05

$11.8

Growth Plan

New Markets And Increased Penetration Driving Growth

~35% CAGR~35% CAGR

Retail Sales Finance

Expand Distribution1

Drive Usage and Penetration2

Transform from Single to Multi-product Model

4

Expand into New Markets3

Leverage Technology and Infrastructure to Drive Productivity

5

’04

$8.9

Page 6: Growth of GE in the Americas

11

~$35

Production

$19

US Geographic Expansion Driving Growth

’06E’04 ’05

$33

Geographic Expansion

Strategic Sales Offices

HUB Locations

Sales Force

415643

’04 ’05

33%33%

’06E

~731

($ Billions)

12

Regional ExpansionAssets Growth Plan

• Mexico: Drive New Products and Enter New

Market Segments

• Brazil: Grow Payroll Product, Expand

Branches

• Argentina: Branch Growth, Bankcards

Rollout, Payroll Product

• Central America: Bankcard, Mortgage,

Personal Loan, Auto

• Canada: Hbc Expansion, Dual Card,

Mortgages

From 5 Countries To 11

$0.4

Mexico

Brazil

Argentina

Canada

Central America

Mexico

Brazil

+8.4B

‘03 ’06E

~$1.9

~$4.7

~$2.2

~$8.8

Canada

Latin America

Mexico

($ Billions)

Page 7: Growth of GE in the Americas

13

MexicoAssets

Strong Double Digit Growth In Fast Growing Market

’05

$1.5

~$2.2

’06E

0.8

0.7

~0.9

Mortgage

Consumer

GE Money

Growth Plan

35%35%1 Cards … Adding Retailers, Rollout

Dual Card

2 Mortgage … New Products and Channels

3 Auto … Increase Distribution

~1.3

’04

$1.2

0.6

0.6

($ Billions)

14

‘05 ’06E

$3.4

~$4.1

JV Assets

Strong Growth In Underbanked Region

Guatemala17 Branches

Honduras16 Branches

El Salvador17 Branches

Nicaragua20 Branches

Costa Rica22 Branches

Panama4 Branches

Central America

20%20%

Costa Rican Branch

Guatemalan Branch

Credomatic - Panama

Branch Network($ Billions)

Page 8: Growth of GE in the Americas

15

Collections

Customer Svc

Statements/DM

’06E

~$2.42.7X2.7X

’05

$0.9

Volume

Warm Lead Channels

Internet

Declines

“At Risk” Homeowner Calls

Customers Flagged

Cross-sell Driving Asset And Income Growth

Trigger Events

�Risk Change

�Utilization

�Usage Behavior

�Late Pay

Database

Marketing

(Modeled Names)

Cross-sell Process Flow

~1.81.5Products / Customer

Cross-sell

($ Billions)

16

Americas Productivity

’05 ’06E

G&A / CV

���� 250 bps���� 250 bps

36.4%33.9%

Key Actions

• Operating Leverage… Growing CV2.5X Faster than G&A Costs

• Best Cost Country Sourcing… Up400 Seats in Philippines

• Digitization and LEAN… ReduceCycle Time and Drive Efficiency

• Roof Tops… $11MM Save in ’07

• E-Servicing… $6MM Save in ’06,Huge Opportunity in ’07

Continued Strong Productivity

Page 9: Growth of GE in the Americas

17

Americas Summary Assets

Net Income

($ Billions)

($ Billions)

'04 '05 '06E

$38.6

~$47.0

$32.0

'04 '05 '06E

$0.9

~$1.1

$0.7

Fast Growing, Focused Consumer Finance Company

• Strong Double-Digit Core Growth

• Dual Card Driving Retail Growth

• Fast Growing Sales Finance Business With New Big Ticket MarketOpportunities

• Big Growth and Opportunities in Latin America

• X-Sell Leveraging Huge Customer Base

• Deep Risk / Collections Expertise

• Continued Productivity