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Growth Management for Technology Companies High Tech Management Program Module 5
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Growth Management for Technology Companies High Tech Management Program Module 5.

Jan 01, 2016

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Chastity Howard
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Page 1: Growth Management for Technology Companies High Tech Management Program Module 5.

Growth Management for Technology Companies

High Tech Management Program

Module 5

Page 2: Growth Management for Technology Companies High Tech Management Program Module 5.

DESCRIBING THE CURRENT CORPORATE PORTFOLIO OF

PRODUCTS, MARKETS, OPERATIONS AND

PROCESSES

Page 3: Growth Management for Technology Companies High Tech Management Program Module 5.

LISTING PRODUCTS, SERVICES MARKETS AND OPERATIONS

• Product/Service A– Markets:

• Market A.1 Export through agent– Segment A.1.1 Export through distributors– Segment A.1.2

• Market A.2 Manufacturing through outsourcer, selling through own selling personnel

• Market A.3 Licensing

• Product/Service B– Markets

• Market B.1 Basic Research, selling through agent– Segment B.1.1– Segment B.1.2

• Market B.2– Segment B.2.1

Page 4: Growth Management for Technology Companies High Tech Management Program Module 5.

LISTING PRODUCTS, SERVICES MARKETS AND OPERATIONS

• Product/Service A

• Product/Service B

• Product/Service C

• Product/Service D

Page 5: Growth Management for Technology Companies High Tech Management Program Module 5.

Strategic Importance/Profitability Product Portfolio Map

Pro

fita

bil

ity Positive

Negative

Strategic Importance

HighLow

Page 6: Growth Management for Technology Companies High Tech Management Program Module 5.

CREATE YOUR OWN PRODUCT PORTFOLIO MAPS

Page 7: Growth Management for Technology Companies High Tech Management Program Module 5.

LIFE CYCLE MAPPINGin Products with Chasm

Page 8: Growth Management for Technology Companies High Tech Management Program Module 5.

LIFE CYCLE MAPPINGin Products without Chasm

Page 9: Growth Management for Technology Companies High Tech Management Program Module 5.

THE PROCESS OF EXCELLENCE

• Which are the core competences: the internal activities that your company performs with excellence and are critical for the company’s strategy and profitability?– Indicate the key PROCESSES behind the

core competences (often the core competence is the process itself)

– Use the value chain in next slide for guidance if needed

Page 10: Growth Management for Technology Companies High Tech Management Program Module 5.

THE PROCESS OF EXCELLENCE (Guidance Value Chain)

SUPPORT

ACTIVITIES

Infrastructure

Human Capital Development

Technology Competence

Relationships/Alliances

PR

IM.

AC

T

Inbound Logistics

ProductionOperations

Outbound Logistics

Marketing / Sales

ServiceR&D/ Product Developm.

Page 11: Growth Management for Technology Companies High Tech Management Program Module 5.

• Core Competences– A)

• Processes:– – –

– B)• Processes

– – –

– C)• Processes

– – –

THE PROCESS OF EXCELLENCE

Page 12: Growth Management for Technology Companies High Tech Management Program Module 5.

BUSINESS UNIT X / COMPANY X GROWTH INTENSITY CHART

• Select one specific product, or use this tool for the company as a whole

• List on the vertical axis the main markets or segments RELEVANT for this product

• List on the horizontal axis the growth alternatives for your selected product, or use the ones provided

• Insert one circle (per product) in the right box of the grid with one colour, indicating the current state of growth of your product

• Indicate with a different color the desired state of growth for that product, linking with an arrow the expected movement

• Select in a strategy meeting the priority growth objectives for these products

Page 13: Growth Management for Technology Companies High Tech Management Program Module 5.

BUSINESS UNIT X GROWTH INTENSITY CHART: CURRENT SITUATION

__________

Non-existent Low Growth Medium Growth High Growth Booming GrowthGrowth Intensity

__________

__________

__________

__________

__________

__________

List Products or

Services

Page 14: Growth Management for Technology Companies High Tech Management Program Module 5.

__________

Non-existent Low Growth Medium Growth High Growth Booming GrowthGrowth Intensity

__________

__________

__________

__________

__________

__________

List Products/Services

BUSINESS UNIT X GROWTH INTENSITY CHART: CURRENT SITUATION

Page 15: Growth Management for Technology Companies High Tech Management Program Module 5.

CREATING GROWTH THROUGH A PORTFOLIO

OF PROJECTS

Page 16: Growth Management for Technology Companies High Tech Management Program Module 5.

CURRENT PROJECT FUNCTION GRID

__________

Basic Research

__________

__________

__________

__________

__________

__________

LIST BUSINESS UNITS

Process Improvement

Product Improv./Upgrade

/Extensions

New Process Creation

New Product Development

Maintenance/Repairs/Fixes

New/Existing Market

Development

Page 17: Growth Management for Technology Companies High Tech Management Program Module 5.

PROJECT FUNCTION GRID

__________

Basic Research

__________

__________

__________

__________

__________

__________

LIST BUSINESS UNITS

Process Improvement

Product Improv./Upgrade

/Extensions

New Process Creation

New Product Development

Maintenance/Repairs/Fixes

New/Existing Market

Development

Page 18: Growth Management for Technology Companies High Tech Management Program Module 5.

Project Assessment Dimensions when creating the maps

Rank Type of Chart Horizontal Axis Vertical Axis

1

2

4

3

5

6

Risk vs. Reward Reward: NPV, IRR, market value

By Probability of success (technical, commercial)

Cost Vs. Timing Time to Impact By Cost to Implement

Ease Vs. Attractiveness

Technical feasibility By Market attractiveness (growth, potential, consumer appeal, general, attractiveness, life cycle)

Strength Vs. Attractiveness

Competitive strength Market Attractiveness

Newness Technical newness Market Newness

Strategic Vs. Benefit

Strategic focus or fit Business intent, NPV, financial fit, attractiveness

By

By

By

Page 19: Growth Management for Technology Companies High Tech Management Program Module 5.

CREATE YOUR OWN PROJECT PORTFOLIO ASSESSMENT MAPS

Page 20: Growth Management for Technology Companies High Tech Management Program Module 5.

CREATE YOUR OWN PROJECT PORTFOLIO ASSESSMENT MAPS

Page 21: Growth Management for Technology Companies High Tech Management Program Module 5.

CREATE YOUR OWN PROJECT PORTFOLIO ASSESSMENT MAPS

Page 22: Growth Management for Technology Companies High Tech Management Program Module 5.

Basic Research Project Ranking

PROJECTProbability of

Technical Success

Probability of High Growth

Platform

Technical gap with

competition

Compatible with existing

skill base

Time to completion

Availability of technical resources and skills

Technical simplicity

Financial resources required

Page 23: Growth Management for Technology Companies High Tech Management Program Module 5.

New Process Creation Project Ranking

PROJECTFinancial

Impact in the company

Magnitude Duration of competitive advantage

Synergy with other

operations

Compatible with existing

skill base

Time to completion

Availability of technical resources and skills

Process simplicity

Financial resources required

Page 24: Growth Management for Technology Companies High Tech Management Program Module 5.

New Product Development Project Ranking (I)

PROJECTStrategic

Impact in the company

Possibility of proprietary

position

Platform for growth

Durability of competitive advantage

Technolog. simplicity

Availability of technical resources and skills

Synergy with other products

Market need

Page 25: Growth Management for Technology Companies High Tech Management Program Module 5.

New Product Development Project Ranking (II)

PROJECTEase of

Competition in that market

Predictability of

commercial success

Compliance with legal /

social regulations

Time to completion

Financial Resources Required

Financial Impact in

the company

Page 26: Growth Management for Technology Companies High Tech Management Program Module 5.

Market Development Project Ranking

PROJECTImpact in the

companyMarket Size Market

growth potential

High Margin potential

Market simplicity

Time to completion

Synergy with other marketing operations

Financial resources required

Page 27: Growth Management for Technology Companies High Tech Management Program Module 5.

Maintenance Project Ranking

PROJECTImportance of the serviced

activity

Probability of success

Operational life of the

asset serviced

Time to completion

Availability of technical resources and skills

Technical simplicity

Financial resources required

Page 28: Growth Management for Technology Companies High Tech Management Program Module 5.

Product Improvement/Upgrade/Extension Project Ranking (I)

PROJECTStrategic

Impact in the company

Possibility of proprietary

position

Platform for growth of additional extensions

Durability of competitive advantage

Technolog. simplicity

Availability of technical resources and skills

Synergy with other extensions

Market need

Page 29: Growth Management for Technology Companies High Tech Management Program Module 5.

PROJECTEase of

Competition in that market

Predictability of

commercial success

Compliance with legal /

social regulations

Time to completion

Financial Resources Required

Product Improvement/Upgrade/Extension Project Ranking (I)

Financial Impact on

the company

Page 30: Growth Management for Technology Companies High Tech Management Program Module 5.

Process Improvement Project Ranking

PROJECTFinancial

Impact in the company

Magnitude Duration of competitive advantage

Synergy with other

processes

Compatible with existing

skill base

Time to completion

Availability of technical resources and skills

Improv. simplicity

Financial resources required

Page 31: Growth Management for Technology Companies High Tech Management Program Module 5.

TOTAL PROJECTS, RANKING SELECTION, CORE VS CONTEXT TEST

__________

Basic Research

__________

__________

__________

__________

__________

__________

LIST BUSINESS UNITS

Process Improvement

Product Improv./Upgrade

/Extensions

New Process Creation

New Product Development

Maintenance/Repairs/Fixes

New/Existing Market

Development

Page 32: Growth Management for Technology Companies High Tech Management Program Module 5.

FINAL PROJECT SELECTION

__________

Basic Research

__________

__________

__________

__________

__________

__________

LIST BUSINESS UNITS

Process Improvement

Product Improv./Upgrade

/Extensions

New Process Creation

New Product Development

Maintenance/Repairs/Fixes

New/Existing Market

Development

Page 33: Growth Management for Technology Companies High Tech Management Program Module 5.

INTERNAL PROCESS RESULTS EXPECTED

• Basic Research Results

• New Product Creation

• Product Improvements Benchmarking

• Product Portfolio Diversification

• Process Excellence

• New Process Creation

• Quality achievements

Page 34: Growth Management for Technology Companies High Tech Management Program Module 5.

BUSINESS UNIT X GROWTH INTENSITY CHART: CURRENT SITUATION

__________

Non-existent Low Growth Medium Growth High Growth Booming GrowthGrowth Intensity

__________

__________

__________

__________

__________

__________

List Products or

Services

Page 35: Growth Management for Technology Companies High Tech Management Program Module 5.

BUSINESS UNIT / COMPANY X CURRENT VS FUTURE SITUATION

__________

Non-existent Low Growth Medium Growth High Growth Booming GrowthGrowth Intensity

Current

__________

__________

__________

__________

__________

__________

List Products/Services

Desired

Page 36: Growth Management for Technology Companies High Tech Management Program Module 5.

__________

Non-existent Low Growth Medium Growth High Growth Booming GrowthGrowth Intensity

__________

__________

__________

__________

__________

__________

List Products/Services

BUSINESS UNIT X GROWTH INTENSITY CHART: CURRENT VS FUTURE SITUATION

Page 37: Growth Management for Technology Companies High Tech Management Program Module 5.

MARKETING RESULTS EXPECTED

• Market Development Rates– Market Share increase in existing markets– New Market Development Rate– Repeating Customers Purchasing Rate

• Customer Satisfaction Rates• Customer Base Diversification• Customer Awareness Rates• Brand related rates• Customer Image Rates• Other relevant marketing rates

Page 38: Growth Management for Technology Companies High Tech Management Program Module 5.

FINANCIAL RESULTS EXPECTED

• Sales Growth Rates• Profitability Increase Rates

– Pricing Increases– Cost Reductions– Margin Increases– Benchmark with competition

• Return on Investment Rates• Debt reduction rates• Stock market price rates• Other relevant financial rates

Page 39: Growth Management for Technology Companies High Tech Management Program Module 5.

LOW REQUIREMENT BASIC REQUIREMENT KEY REQUIREMENT

L

OW

CU

RR

EN

T

M

OD

ER

AT

E C

UR

RE

NT

HIG

H C

UR

RE

NT

SK

ILL

LE

VE

L

S

KIL

L L

EV

EL

SK

ILL

LE

VE

L

LEARNING AND GROWTH PERSPECTIVE:NEW SKILLS REQUIRED FOR PROJECT PORTFOLIO

Page 40: Growth Management for Technology Companies High Tech Management Program Module 5.

LOW REQUIREMENT BASIC REQUIREMENT KEY REQUIREMENT

L

OW

CU

RR

EN

T

M

OD

ER

AT

E C

UR

RE

NT

HIG

H C

UR

RE

NT

SK

ILL

LE

VE

L

S

KIL

L L

EV

EL

SK

ILL

LE

VE

L

LEARNING AND GROWTH PERSPECTIVE:NEW SKILLS REQUIRED FOR PROJECT PORTFOLIO

Page 41: Growth Management for Technology Companies High Tech Management Program Module 5.

Leading

Leading

Lagging

Lagging

Soft

Soft

Hard

Hard

Vision &

Strategy

Vision &

Strategy

CUSTOMERCUSTOMER

“To achieve our vision, how should we appear to our customers?”

“To achieve our vision, how should we appear to our customers?”

ObjectivesObjectives MeasuresMeasures TargetsTargets

FINANCIALFINANCIAL

“To succeed financially, how should we appear to our shareholders?”

“To succeed financially, how should we appear to our shareholders?”

ObjectivesObjectives MeasuresMeasures TargetsTargets

INTERNAL BUSINESS PROCESSES

INTERNAL BUSINESS PROCESSES

“To satisfy our shareholders and customers, what business processes must we excel at?”

“To satisfy our shareholders and customers, what business processes must we excel at?”

ObjectivesObjectives MeasuresMeasures TargetsTargets InitiativesInitiatives

INNOVATION AND LEARNINGINNOVATION AND LEARNING

“To achieve our vision, how will we sustain our ability to change and improve?”

“To achieve our vision, how will we sustain our ability to change and improve?”

ObjectivesObjectives MeasuresMeasures TargetsTargets InitiativesInitiatives

Creating a Growth Scorecard