March 14, 2007 1 GROUP ONE Products Company Performance The Story The Company Overview Outsourcing Competitors Questions Sonnet Technologies, Inc. Presented by : Toan Tran Shiao Liang Hu Jihane Mahani Numair Pirzada Outsourcing
Dec 17, 2015
March 14, 2007 1
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
Sonnet Technologies, Inc.
Presented by:
Toan Tran Shiao Liang HuJihane Mahani Numair Pirzada
Outsourcing
March 14, 2007 2
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
Presentation Overview • The Company
– Company background/history– Philosophy and mission statement– Management / organization– Core Competencies
• Products• Competitors• Company Performance• “The Story”• Outsourcing
– Criteria– Locations– Issues
Overview
March 14, 2007 3
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
Company Background• Founded 1986 by Robert Farnsworth • C Corporation, privately held• Corporate office in Irvine, California• Founder Robert Farnsworth –Experienced in
Printer & Software solutions for Apple• Apple partners could not ship products on time• Founder saw a niche market for Apple Solution
Products• Major clients & distributors: Ingram Micro,
Advanced Micro Systems, Comp USA, Amazon.com
The Company
March 14, 2007 4
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
Philosophy & Mission Statement• Philosophy
– “Sonnet manufactures upgrade products for the Macintosh that make it easy for Macintosh owners to acquire the latest processor technology at a fraction of the cost of buying a new computer. If it's a Macintosh and it's processor-upgradable, then Sonnet will deliver a product that is trouble-free and Simply Fast™.”
• Mission Statement– “Sonnet Technologies, Inc. is a leading provider of inspiring, easy-to-
use, high-technology products that enhance applications made popular by Macintosh computers. By identifying and developing solutions that emphasize quality, reliability and value, and by placing a high priority on delighting the customer, we set the standard for delivering the products and services that our users demand.”
The Company
March 14, 2007 5
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
Management & Organization
The CompanyRobert Farnsworth
CEO & President
Accounting Operations MarketingSales
Connie TravisDirector
Accounting
Nita ClemmerDirector
Human Resources
Bob BeaverVice President
Operations
Vicki BurkhardVice President
Sales
Alicia SchieferSenior.Manager Marketing &
Creative Services
Human Resources
March 14, 2007 6
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
Core Competencies• Technical expertise in Apple upgrade products
• Build to stock and shipped in 48 hours
• Providing superior technical support
• High quality CPU Upgrades, PCI cards and storage solutions to enhance performance
• Established market leader in Apple Solution products
• Established brand name, recognition and marketing channel
The Company
March 14, 2007 7
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
Products• Central Processing Unit (CPU) Upgrade
- Accelerator cards
- Fire wire upgrades
• Peripheral Component Interconnect (PCI) - Network adaptors
- Network interfaces
• Storage solutions
- Piccolo USB Storage Device • iPod accessories
- iPod replacement batteries- iPod wall chargers
The Products
March 14, 2007 8
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
Future Products
• Stable storage (External Storage)
- RAID Storage
- SATA Storage
- JPOD – low end solutions
- Fiber Channel – high end solutions
The Products
March 14, 2007 9
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
Key Facts - Timeline• 1986 to 1996
- Started with products innovation- Growing pains/Would not release sales numbers
• 1996 to 2001 - Sales increased by 800% (Average 45% / yr)
• 2002 to 2003 – Changes in company’s focus - Sales growth averaged 15%
• 2004 to 2005 – Maturing cycle of products - Sales increases averaged 5%
• 2006 - Company changes focus - FLAT LINE YEAR
Company Performance
March 14, 2007 10
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
Sales Markets
Japan15 %
Other10 %U.K.
10 %U.S40 %
Europe25 %
Company Performance
March 14, 2007 11
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
THE STORY 1• The iPod FM Transmitter
- Sonnet engineers designing to develop FM transmitter for iPod- Engineers not familiar with FM transmitter
technology with Apple’s requirements- Premium product with high margins- Team Design struggle for over a year
- Strategic decision to outsource FM Transmitter- Sonnet lost a first movers advantage – Other
competitors introduced product into market
The Story
March 14, 2007 12
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
THE STORY 1 – (Continued) • Outsourced company in Taiwan had expertise in
FM transmitter manufacturing & design• Sonnet sourced them one year later• Outsourced company developed product in 6
months• Sonnet could have developed & delivered
product to market with first movers advantage
~ PARTNER WITH OTHERS WHO HAVE THE EXPERTISE ~
~ OUTSOURCING BEYOND MANUFACTURING ~
The Story
March 14, 2007 13
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
THE STORY-2• SONNET outsourced the manufacturing
of iPod Wall Chargers• Production and inventory quantity based
on Best Buy Canada’s demand forecast• Sudden sharp decline in demand• Best Buy Canada cut orders by 50%• Sonnet saddled with 30 pallets of product• Reliance on the retail market forecasts –
~ CURSE OF INVENTORY BUILDUP ~
The Story
March 14, 2007 14
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
Stories: Lessons Learned
Expertise in design only
New product manufacturing practicality – trial & error
One year delay in launching product
Strategic Outsourcing Mistakes – LOSS IN MARKET SALESThe Story
Delay in search for expert partner
March 14, 2007 15
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
Criteria for Outsourcing• “Input” Outsourcing
- Little or none at the moment• “Output” Outsourcing
- Majority of the outsourcing • Low / high volume of production• Expertise of company personnel• Established infrastructure• Cost of products• Social/Ethical responsibility • Proximity of outsourcing location – No
consideration
Outsourcing
March 14, 2007 16
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
Outsourcing Locations
China40 %
Japan5 %South Korea
5 %
Taiwan50 %
Outsourcing
March 14, 2007 17
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
Global Outsourcing Issues • Political concerns
- Stability of government- Past indicators of nationalization threats- Volatility of exchange rates
• Social issues- Involvement of child labor- Property rights- Waste recycling, pollution control- Economic benefits to masses
• Legal issues- Protection of Intellectual Property- Simplicity of legal system
Outsourcing
March 14, 2007 18
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
CompetitorsAccessories & Casing Competitors
Belkins • MP Accessories - iPod, Samsung, Zune, Universal• Mobility - Cellular, Notebook, Mobile Accessories, PDA
Accessories• Networking/Sharing - wired, wireless, Bluetooth• Data Center Solutions – Fiber Cables, Copper Systems• Desktop Accessories – Mice, pointers, keyboards • Power Protection – Surge Protectors, UPS
Griffin• iPod – Cases & accessories• Gaming – Cases & accessories• Mac/PC – Accessories & adapters• Zune – Cases & accessories• iPhone – Cases & accessories
Competitors
March 14, 2007 19
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
Competitors – (Continued)
CPU Competitors
Competitors
March 14, 2007 20
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
Competitors – (Continued)
Storage Competitors
Competitors
March 14, 2007 21
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
Conclusion & Recommendations
Conclusions:• Outsourcing experience has been positive due to
the experience & knowledge of its leaders • Outsourcing is constantly in focus for the future • Correct strategy in not being the first mover in
outsourcing
Recommendations:• Review payment policy to outsourcing vendors • Institute cost-benefit analysis of hedging options• Better in-house analysis of retail forecasts
Competitors
March 14, 2007 22
GROUP ONE
Products
Company Performance
The Story
The Company
Overview
Outsourcing
Competitors
Questions
QUESTIONS????
Questions THANK YOU!