GRIFFITH COLLEGE STUDENT HANDBOOK Academic Year 2014 - 2015 Getting Started Welcome…..2 Our Commitment to Students…..2 Your Commitment to GCD…..3 The Campus…..3 Registration…..4 Student Fees…..6 Key people to know…..8 Student Life Accommodation…..8 Cars & Parking on Campus…..8 Catering on Campus…..9 Computers, Printing & Photocopying…..9 Counseling Service…..9 Graduation…..10 Alumni Association…..10 Student Feedback….10 Health & Safety…..10 Health Service…..11 International Office…..12 Library…..12 Maintenance…..13 Reception…..13 Student Cards….14 MyGCD, Student Intranet, College Website and Email ….14 Students’ Union and Sports at GCD…..15 Assessments & Examinations…..17 Additional Information…..21 Academic Calendar…..23
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GRIFFITH COLLEGE STUDENT HANDBOOK
Academic Year 2014 - 2015
Getting Started
Welcome…..2
Our Commitment to Students…..2
Your Commitment to GCD…..3
The Campus…..3
Registration…..4
Student Fees…..6
Key people to know…..8
Student Life
Accommodation…..8
Cars & Parking on Campus…..8
Catering on Campus…..9
Computers, Printing & Photocopying…..9
Counseling Service…..9
Graduation…..10
Alumni Association…..10
Student Feedback….10
Health & Safety…..10
Health Service…..11
International Office…..12
Library…..12
Maintenance…..13
Reception…..13
Student Cards….14
MyGCD, Student Intranet, College Website and Email ….14
Students’ Union and Sports at GCD…..15
Assessments & Examinations…..17
Additional Information…..21
Academic Calendar…..23
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WELCOME
Welcome to Griffith College Dublin. This handbook contains useful information that you will need
during your time as a student with us. If you can't find what you're looking for here then drop in to your
Faculty Administration Office. You can also check out the Student Intranet, which provides a wealth of
information for our student body.
Griffith College Dublin now has over 7,000 students who attend a broad range of full-time and part-
time courses including undergraduate certificates, diplomas and degrees as well as postgraduate
awards and professional preparatory and short courses. We are proud of the size and diversity of our
student body and welcome and respect all of our students equally.
On behalf of all staff in the College we wish you well in your studies and we hope that your time in
GCD fosters social, personal and academic fulfilment.
OUR COMMITMENT TO STUDENTS
The College’s Student Charter outlines its commitment to all students in endeavoring to:
� Provide excellent teaching and educational resources to enable students realise their chosen
personal and career ambitions
� Promote an attainment culture whereby students are encouraged to give of their best
� Publicly recognise and celebrate the successes of our students in national and international
activities
� Provide a welcoming and nurturing environment where all students are treated with respect
and dignity
� Support and guide students in their academic and personal development towards their educational and personal goals
� Embrace the diversity of our students through full inclusion and through the provision of equal
opportunities for advancement to all
� Provide equality of educational opportunity regardless of personal characteristics and
differences
� Provide for continuous improvement through the active consideration of feedback from students, staff, alumni, employers and other external stakeholders
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YOUR COMMITMENT TO GCD
As a GCD student, you are asked to observe the College’s Student Code of Conduct as outlined below:
� To be considerate of the needs of fellow students, staff and any authorised visitors to the College
� Not to engage in any conduct that is intended or is likely to disrupt teaching, learning, study,
research, ceremonies, recreational activities, meetings, examinations, administration or other activities undertaken by or within the College or organised as part of its approved activities
� To take responsibility, within student accommodation, for the actions of invited guests
� To respect the property of the College and not to use it for unapproved purposes
� To respect that some areas of the college are restricted to staff only
� To attend classes and commit to the learning process
THE CAMPUS
The College’s seven-acre campus has a number of buildings, many of which are of considerable
historical significance.
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Understanding Room Names
The naming convention we adopt will tell you the building, floor and number of each room and is very
easy to follow.
Example: Room A004
A = Arthur Griffith Building 0 = Ground Floor 04 = Room 4
Getting to GCD
Public bus services to the College include the 9, 16, 49, 54A, 68, 68A, 122, and 150. Two Luas stops are
within a 20-minute walk of the College: Rialto on the Red line and Harcourt St on the Green line.
REGISTRATION
Registration involves the accurate recording of personal and academic details on the College
Database that allows the college to contact you with any necessary update of information relevant to
your programme. Successful registration also allows you access to Examinations, in-class tests, online
lecture notes via moodle, the Library and lab access etc.
The College is responsible for ensuring that the personal and academic information submitted to the
external validating bodies for students taking programmes at Griffith College is correct. It is essential
that you ensure that your details on the College’s records are complete, accurate and up-to-date.
Completing your registration means registering online at www.my.gcd.ie and paying your fees in full.
Only then are you fully registered and will you be entitled to access the services provided by the
College to its students.
New students can log in to www.my.gcd.ie using your 7 digit reference number that you will find on
your offer letter and your date of birth as your password in the format day/month/year. For example, if
your date of birth is the 1st of June 1990 you would use 01/06/1990 including the forward slashes.
Returning students can log in to www.my.gcd.ie using your Moodle username and password.
Should you have any queries in relation to the registration process please email [email protected].
You must register for the current academic year prior to the commencement of your programme.
Failure to register will result in you not being able to take examinations. There are no exceptions to this
rule.
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What happens if my information is incorrect?
If your details are incomplete or incorrect it affects the College, your validating body, and ultimately
your own academic progress. You may be refused entry to an examination. The external examination
board may not be in a position to approve your work. The College would be unable to communicate
with you. Your examination results and registration material might be sent to an incorrect address, or
the incorrect name or spelling might appear on your award parchment.
How do I change my details?
If your academic or contact details change after you have registered, it is your responsibility to either
update them online at www.my.gcd.ie where permitted or inform your Faculty by submitting a Student
Record Amendment Form (SRAF) to the Faculty Administration Office. The SRAF is available on the
Intranet. The SRAF must also be completed to request a change of elective subject choice. Where it is
applicable, relevant supporting documentation must also be provided to support your request.
Registration for Supplemental Exams and Assignments
If you have failed or did not complete a subject during the academic year, you are required to retake
the subject at the supplemental sitting that is normally held in August. You will be automatically re-
registered by the College for this sitting and invoiced for any relevant repeat fees.
De-registration
The College reserves the right to de-register or withdraw students in the case of poor attendance,
inadequate or inappropriate participation in class, or if found in breach of any College regulation or
policy. Once de-registered, you forfeit all claims on a place in a class and on College facilities, and
any financial grant or assistance being received.
The right to refuse admission
The College reserves the right to refuse admission to any of its programmes of study at its absolute
discretion.
The College reserves the right to make all appropriate enquiries of any applicant and of any student
who has been admitted.
If an applicant or student fails to disclose any information that in the view of the College could affect
the health and safety of others, the College reserves the right to refuse admission or to require the
student to withdraw from a programme of study, as the case may be.
Should you have any queries in relation to the above information or on the College registration
The Student Fees office manages all student accounts and payment of fees. We have a number of
policies that govern fee-payment procedures in the College. All of our Accounts policies and
procedures are briefly outlined below:
Student Fee Policies and Procedures
• Payment is due in full before commencement of term, unless you have an approved Direct Debit arrangement with us.
• A Registration Fee of €250.00 is applicable each academic year.
• Fines are strictly imposed for late payment of fees.
• Please note that should your student account fall into arrears at any point during the academic
year, access to certain college facilities e.g. access to Moodle, Library facilities etc. will be suspended. Should your account remain in arrears, further sanctions may be imposed by the College, including but not limited to removal from class, non-correction of assignments and
denial of access to examinations. The College also retains the right not to register you with the relevant awarding body (e.g. QQI, NTU etc.).
• It is college policy not to refund fees under any circumstances.
• Should you commence a course and subsequently withdraw or defer from the course at any stage of the academic year, full fees remain due at that point.
• In the event that a student has to repeat a full year of a programme, the fee applicable will be
the standard programme fee for the academic year in which the student repeats the year.
Repeat Modules:
• In the event that a student is repeating one or more subjects and is required to attend class for that subject/s, the standard subject fee is applicable.
• In the event that a student is repeating one or more subjects and is not required to attend class for that subject/s, the fee applicable is €120.00 per subject.
• Students classified for fee purposes as Non EU on application shall retain that fee status and
continue to pay Non EU fees for the duration of their course following admission, whether
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studying full-time or part-time and irrespective of holding a work permit or change of status of
visa.
• Tax relief on tuition fees paid is available on a number of programmes. Further details are available from the revenue website, which can be accessed at www.revenue.ie or alternatively contact Lo-Call 1890 306706.
Methods of Payment:
You may pay your fees using any of the methods mentioned below:
• Pay On-line - students may pay online by credit or debit card at www.gcd.ie/payonline .
• Pay by Bank Giro form - students may pay using a Bank Giro form at any Ulster Bank or Allied
Irish Bank. Giro forms must be collected from the Student Fees office.
• Pay by Bank Draft/Cheque/Postal Order - students may pay by bank draft/cheque/postal order and each of the above should be made payable to Griffith College Dublin. Students can visit the fees office during office hours if they wish to pay in person by this method or may forward any of the above to the following address:
The Student Fees Office
Griffith College Dublin
South Circular Road
Dublin 8
If you are making payment by this method, please state your name and student number on the
reverse side of the bank draft/cheque/postal order.
• Pay by Bank Transfer – students may pay by bank transfer into the college account for which
the college bank details are:
Bank Name: Ulster Bank, 27-35 Main Street, Blackrock, Co. Dublin
Account Name: Bellerophon Ltd.
Account No.: 81754544 Sort Code: 98-53-30 Swift Code: ULSBIE2D
IBAN No.: IE91 ULSB 985330 81754544
If you are using this method of payment, please remember to quote your name and student number on all payment transfers to the college.
• Pay by Direct Debit – students who wish to avail of our direct debit scheme, should refer to the
following link for full information on how to apply for this facility –
www.gcd.ie/directdebitrequest . Details of when your payments fall due are also included at
the above link.
Should you have a query in relation to your fees you are welcome to visit the Student Fees Office (D006), Monday – Friday between 9.30am and 5.30pm. You can also email [email protected] or call
+353 1 4150 493 or +353 1 4150 483 or +353 1 4150 479.
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KEY PEOPLE TO KNOW
Faculty Administrator
Faculty Administrators manage the administrative functions and relevant issues relating to your studies.
These include your attendance record, assignment results, examination results and certified absences.
Contact details and office opening hours can be found on your faculty home page in moodle.
Faculty Head/Programme Director
Your Programme Director/Faculty Head has primary responsibility for all academic matters in relation
to the delivery and assessment of your course. Programme Directors and Faculty Heads in conjunction
with your Faculty Administrator handle all requests for deferrals and student progression issues.
Year Head
Each class group is appointed a Year Head from the academic faculty staff. The Year Head is
responsible for the smooth delivery of your course. In particular, they maintain strong communication
links between the Faculty, students and lecturers in a particular year. Year Heads assist Programme
Directors/ Faculty Heads by providing a similarly supportive role to students within a particular
class/group.
Lecturers & Tutors
Lecturers have primary responsibility for delivering the individual modules of your programme. Should
you encounter any difficulties with a particular module, you should first approach your lecturer/
Tutor.
STUDENT LIFE
Accommodation
The College is delighted to be able to offer high quality accommodation on campus to over 650
students. Griffith Halls enjoys 24-hour security delivering a safe, secure environment for residents. You
can contact the Accommodation Office on +353 1 4163 320. The Student’s Union can also offer you
advice about how to find accommodation off campus and within the Dublin area. Students Union
staff can be contacted on +353 1 4150 418 for more information.
Cars & Parking on Campus
Parking facilities are available on campus. If you wish to park on campus, you must have a valid (2013-
14) College Parking Permit. You can request a parking permit during registration. If you change your
vehicle during the academic year, please remember to transfer your parking permit to your new
vehicle and update your vehicle registration details at www.my.gcd.ie. Should you require a
replacement parking permit for any reason, please contact [email protected].
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Catering on Campus
Arthur’s Bar & Restaurant is a superbly designed, state of the art addition to the College. The facility is
run by Campbell Catering, who produces good value meals with fresh, locally sourced products. Daily
menu choices include the “food to go” and “Bleecker Street sandwich bar offering a wide selection of
sandwiches. There is also a traditional hot counter offering a choice of three daily main course options
(including a daily vegetarian option). The newly opened Burger Studio where you can select one of
our homemade burgers and watch it freshly cooked to order. Freshly made salads and specialty teas
and coffees are also available. Opening hours are 8.30am – 8.30pm, Monday to Friday (closing at
3.30pm on Friday) during the semester. Arthur’s is also open for breakfast and lunch on weekends,
subject to demand. The catering teams, led by Chris Brownill, are always happy to assist you and
encourage all feedback. The daily menu can be viewed on Moodle or Facebook (arthursGCD) and
the venue can also be rented out for functions.
Computers, Printing & Photocopying
Currently over 300 Windows PCs and 75 Mac PCs located across 12 computer laboratories, offer
industry standard software for student tuition.
There are over 60 open access PCs available at all times for students to carry out research, work on
assignments and print. A 40-seater Open Lab W004 is available for student use daily and a PC booking
system allows students to secure the use of a PC for scheduled periods in the Open Lab (details on
www.it.gcd.ie). Students can use their ID number to book PCs for assignment or research work. In order
to facilitate all students, this rule is strictly enforced. More details about this system can be found on
www.it.gcd.ie. The Open Lab PCs provide Internet access and Microsoft Office and this Lab is also the
main area for printing with 6 copier/printers located in the print centre next door. The Library also
contains 20 PCs for research and printing, as well as 2 copiers/printers with one offering full colour.
WiFi is available in most locations on campus. The network is called ‘gofreegcd’ and it is an
unencrypted network that requires the configuration of proxy settings on your PC or laptop. Please see
www.it.gcd.ie for a definitive list of locations and instructions on connecting.
COUNSELLING SERVICE
A professional counselor is available to any student experiencing personal difficulties. The service is
completely confidential and free of charge. You can make an appointment by contacting the
counselor, Carole Wardlaw, directly on +353 87 9729335 or by emailing [email protected].
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GRADUATION
This year more than 1,000 students will graduate from Griffith College with Quality Qualifications Ireland
(QQI) formally known as Higher Education Training and Awards Council (HETAC), Nottingham Trent
University (NTU), City & Guilds (CGLI) and GCD qualifications. The 2014 Graduation Ceremonies will
take place on-campus in the Griffith College Conference Centre where, on the day, graduates can
look forward to celebrating their achievements with family, friends and staff. Evening entertainment is
also provided. Further details of this event are available on www.gcd.ie/graduation
ALUMNI ASSOCIATION
Established in 2005, the Griffith College Alumni Association aims to maintain lifelong links with former
students, celebrate their successes, and provide support. Membership of the association is automatic
and free upon graduation (or completion of programmes), and currently stands at 22,000 members
worldwide. Members can avail of the Griffith College Benefit Scheme, which offers discounts on a
range of goods and services. Registration and further details are available at
www.gcd.groupscheme.com. For further details of the Alumni Association, including a full calendar of
events, please refer to our website www.gcd.ie/alumni or e-mail [email protected].
STUDENT FEEDBACK
Since its establishment the College has been aware of the benefits of Quality Assurance. The
importance and indeed effectiveness of, for example, gathering and responding to student feedback
has long been appreciated. In order to ensure that we provide the very highest standards in terms of
educational and other such student services, we ask all of our students to give their feedback on both
their lecturers and the Colleges services and facilities once per semester. Regular feedback like this
allows you to communicate your opinions on certain aspects of College life and also helps us by
providing valuable information for revising, improving and developing the delivery of our programmes
the services we provide. These surveys represent a valuable assessment tool for the College and we
take your responses and suggestions very seriously.
The Colleges Quality Assurance Manual is available for all to view online at
www.gcd.ie/qualityassurance
HEALTH AND SAFETY
Accidents and Emergencies
It is extremely important that any accident or injury is immediately reported to a member of staff in
order to facilitate prompt medical attention. In the absence of a member of staff in the vicinity of the
incident, Reception should be notified, Security may also be contacted at +353 1 4150 495.
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Evacuation and Fire Alarm Response
All College buildings are equipped with fire alarm systems and fire extinguishers. The fire alarms will be
activated and the buildings evacuated if a fire or other incident occurs that endangers persons inside
the buildings. As stated in the College’s Safety Statement whenever a fire alarm is activated you are
required to evacuate the building, go to your nearest assembly point and do not return to the building
until the all clear is given by a Fire Marshall or designated member of staff. If you discover a fire or other
incident that endangers the people inside a building, raise the alarm by breaking the nearest
available break glass point and then follow the evacuation procedures. Do not attempt to tackle a
fire. Please co-operate with all instructions from a Fire Marshall or designated member of staff.
Please note: Fire drills are conducted from time to time. As with actual fire alarms, fire drills require
immediate evacuation of the building and outdoor assembly. Please make yourself aware of your
nearest means of escape.
Property and Equipment
You must not intentionally or recklessly interfere with or misuse any equipment etc. provided for the
safety, health or welfare of students and staff. Should you become aware of any defect in equipment,
or of property, place of work or system of work that might endanger safety, health or welfare you are
requested to report this to a member of staff.
HEALTH SERVICE
Harcourt Health Centre is a combined GP and Dental practice close to Griffith College at the junction
of Camden Street Upper and Harcourt Road.
Doctor Telephone +353 1 475 9544
General Practice Opening Times
Monday: Thursday: 8:00am – 7:00pm
Friday: 8:00am – 6:00pm
Dentist Telephone + 353 1 475 9551
Dental Opening Times:
Monday: 8am – 7pm
Tuesday: 8am -6pm
Wednesday: 8am – 5pm:
Thursday: 12noon – 5:00pm
Friday: 8am -1pm
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INTERNATIONAL OFFICE
The International Office is located on the ground floor of the Daniel O’Connell building
(D009). The International Office acts as a resource for international students in the College.
You can e-mail the International Office at [email protected] or visit the office during their
contact hours (9.30-17.30 Monday - Friday). The International Office will assist you in applying
for a PPS number, opening a bank account and renewing visas.
Special Note on Attendance for International Students
Apart from College regulations as set out above, the Irish Department of Justice Guidelines
outline that International students must maintain an attendance level of 80% or more for the
duration of their course. Any attendance level lower than 80% is not acceptable. The
International Office also monitors attendance on a regular basis to ensure that all
International students adhere to this regulation. If there is a valid reason for non-attendance,
you are required to provide an explanation along with any relevant documentation to your
Faculty Administrator and also send a copy of this documentation to the International Office.
In this case, certified or documented absences will not affect your attendance record.
Visa Extension Letter Requests
This service is only provided by the International Office. Students must apply for a Visa
Extension letter using the on-line letter ordering system – www.gcdinternationaloffice.ie.
Having completed the letter ordering process, you will automatically receive an email giving
the date you must call to the International Office to sign off on your request. When doing so,
you will be given your attendance rate and the date after which you may go to the Garda
National Immigration Bureau to renew your visa. It is imperative that you have a valid email
address when using the on-line letter ordering system. You should apply for a Visa Extension
letter a minimum of 21 days prior to your visa expiring.
THE LIBRARY
All the library staff are there to help with your information needs during your time as a GCD
student. They can assist you with sourcing information for your assignments and dissertation
including access to books, journals and databases. They are there to facilitate you, so please
feel free to consult them at any time.
The Library Collection includes books, journals, dissertations, music manuscripts, CDs, videos,
DVDs and computer software as well as online journals and databases for all faculties. Colour
printing, scanning and photocopying facilities are also available within the library.
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Inter-library loans
We encourage you to contact us if you are finding it difficult to source a particular textbook
or article. If we do not carry it within our own resources we will be happy to see if we can
source it through our contacts. For more detailed information on any of our resources and
how to get the most out of them as well as general information on library policies you can
access our information page through Moodle.
Library Opening Hours
During semester
Monday to Friday: 8:30am - 9:30pm
Saturdays: 10:00am - 6:00pm
Outside semester
Monday to Friday: 10:00am - 8:00pm
Saturdays: 10:00am - 6:00pm
We will open on Sundays during exam times; details will be posted closer to the exams.
Please note: Library opening hours may change from time to time, so keep an eye on new
notices in the Library, on our information page on Moodle and on Facebook.
I Deferred component – must resubmit/retake at next available sitting
WH Result withheld from exam board – contact faculty for further details
F Fail. You must repeat all failed components
NP Did not present. You must resubmit /retake relevant components
W Withdrawn at your own request
AW Withdrawn – College decision
X Exemption granted based on prior learning
APL Result achieved through prior credited learning
Pass by Compensation
In some cases learners are permitted to pass a module or component within a module by
compensation. This is possible when the mark achieved is between (35% - 39%) or (45-49) or
according to the pass mark of the programme.
Rules for passing a module by compensation
The learner has been assessed for all modules within the stage.
The learner has not failed any modules within the stage.
The results from all modules are from 1st
attempts
The learner has achieved the deficit marks in another module within the stage.
Rules for passing a component by compensation
The learner has been assessed for all components within the module
The learner has not failed any component by less than the compensatory pass mark .
The result of the overall module is >= the pass mark or the result of the overall module is
within the overall compensatory mark and the rules of passing a module by compensation
are applicable
Overall Results
How an overall result is calculated
The overall result for each year / stage of your programme is represented by the Percentage
Point Average (PPA) achieved within the year / stage. To calculate the PPA, the percentage achieved in each module is multiplied by the credits allocated to the module to determine the Percentage Credit Score. Example of how an overall result is calculated
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Module % Achieved Credits % Credit
Score
Business Policy 60 10 600
Operations Management 65 10 650
Financial Management 72 10 720
Buyer Behaviour 61 10 610
Management Applications
45 10 450
Project 50 10 500
Total Credit Score 3530
The Percentage Credit Scores for each module are added together and divided by the total
credits for the year / stage to arrive at the PPA as indicated below
Total Percentage Credit Score = 3530 Total Credits for stage = 60 Percentage Point Average = 58.9
To find out the credits allocated to each module associated with your programme, please
refer to the approved programme schedule, which can be obtained from your faculty.
Overall Results Explanation
Pass Successfully completed all modules in stage
Fail Did not complete one or more modules in stage
WHLD Results withheld from Exam Board – contact faculty for further details
DEF Deferred one or more components/modules in stage
WDRW Withdrawn from Programme – students request
AWDRW Withdrawn from Programmes – College Decision
Award Classifications
How to calculate an Award Classification
The classification awarded is normally based on the Percentage Point Average achieved in the final stage of the programme. The award classification correlates to the PPA achieved and the Award Classification Bands
relevant to your programme of Study. For further information, please contact your Faculty. Award Classification Bands
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Masters Degree (NFQ Level 9) PPA Award Classification
40-59 PASS
60-69 2nd CLASS HONOURS
>=70 1st CLASS HONOURS
Post Graduate Diploma (NFQ Level 9) PPA Award Classification
40-59 PASS
60-69 MERIT
>=70 DISTINCTION
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Honours Degree (NFQ Level 8)
Higher Diploma (NFQ Level 8) Higher
PPA Award Classification
40-49 PASS
49-59 2nd CLASS HONOURS GRADE 2
59-69 2nd CLASS HONOURS GRADE 1
>=70 1st CLASS HONOURS
Certificate, Higher Certificate
(NFQ Level 6)
Degree (NFQ Level 7)
PPA Award Classification
40-49 PASS
49-59 MERIT GRADE 2
59-69 MERIT GRADE 1
>=70 DISTINCTION
All awards — other than minor awards and supplemental awards shall be classified
A ‘Pass’ classification of an award is a positive statement of achievement.
Minor Awards and Special Purpose Awards are normally unclassified. Special-purpose awards which have a volume of at least 60 credits and are comparable to a major award (at the same NFQ level) may have the same classification as the major award.
Exam Boards
Examination Board meetings are normally held twice a year, in June and September. The
purpose of the Examination Board is for external examiners to review student work and to
approve students’ provisional results.
What to do if you fail an exam?
What Constitutes a Fail
For most programmes, the pass mark is 40%. If you receive less than 40% in your overall
assignment mark and/or your overall examination mark you must resubmit the assignment
/retake the exam of the failed component for consideration by the supplemental Exam
Board in the autumn at the next available sitting. However, two very important
consequences should be noted:
• Regardless of how well you perform in your repeat exam or assignment the results of that
component will be capped at the minimum pass mark. • For most full time courses, failure in
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the repeat attempt in any module automatically means you are not normally permitted to
progress to the next stage of the award.
Discussion of results Students are afforded the opportunity of discussing their results with lecturing staff. Such consultations are aimed to give guidance regarding future performance. Requests for a consultation meeting must be submitted in the appropriate manner as outlined in faculty guidelines. Administrative re-check of assessment results A re-check refers to the operation of checking the administrative recording and addition of marks; it does not involve any review of assessment performance. Request for re-checks must be received not later than five working days after the results have been released on my.gcd. The request must be submitted on the appropriate form to the Course Administrator, together with the receipt of fee payment of €100. In the event of an error being found, the fee will be refunded. Appeal of results
Further information on the following is available on Moodle:
• Important info on conduct and guidelines before, during and after examinations
• Special circumstances incl. extensions, deferrals and appeals
ADDITIONAL INFORMATION
Administrative/Student Support Locations and Contact Details
Department/Service Email Address Telephone Number Room Number