1 Fun Dates this Month 4 th Fourth of July!!!! 5 th Bikini Day 6 th Fried Chicken Day 7 th Strawberry Sundae Day 8 th Body Painting Day 9 th Sugar Cookie Day 11 th Blueberry Muffin Day 13 th Friday the 13 th ! Beans & Franks Day 17 th Peach Ice Cream Day 18 th Barbershop Music Appreciation 19 th Daiquiri Day 23 rd Vanilla Ice Cream Day 24 th Tequila Day 25 th Hot Fudge Sundae 30 th International Day of Friendship Cheesecake Day 31 st Raspberry Cake Day A couple of things you might not know about Westview… Resident Council: What is resident council? Resident council is an independent, organized group of persons who meet monthly to discuss concerns, develop suggestions, and plan activities. It is the perfect opportunity to have an active part in life at Westview and a chance to influence decisions which affect you; a vehicle to bring about positive changes for all residents here at Westview. Grievances/Concerns: When concerns arise, a grievance system is in place to resolve the issues to the satisfaction of all parties involved. All employees are responsible for ensuring customer satisfaction however, our grievance official is Kelly Cozad, Social Worker Designee. Anyone at any time may file an anonymous, or verbal or written grievance complaint without fear of threat or reprisal in any form. We will investigate the concern and find a resolution that works for everyone. Health Inspections (survey): The results of all our surveys for the last 3 years are available for public review. At Westview they are kept in a binder at the front nurse’s station. Health inspections are done annually by the Department of Inspections and Appeals (DIA) and are basically a review of all care and services provided to residents by us. The survey assesses whether the quality of care, as intended by the law and regulations and as needed by the resident, is being provided. While we do our best to provide quality care and meet the needs of our residents, sometimes we can do better, and our survey helps us do just that. Rose Saxton Administrator “Just know, when you truly want success, you’ll never give up on it. No matter how bad the situation may get.” – Unknown
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Grievances/Concerns: Health Inspections (survey) · large family of children and step-children and loves family gatherings; especially likes to spend time with the little kids. He
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Transcript
1
Fun Dates this Month
4th Fourth of July!!!!
5th Bikini Day
6th Fried Chicken Day
7th Strawberry Sundae Day
8th Body Painting Day
9th Sugar Cookie Day
11th Blueberry Muffin Day
13th Friday the 13th!
Beans & Franks Day
17th Peach Ice Cream Day
18th Barbershop Music
Appreciation
19th Daiquiri Day
23rd Vanilla Ice Cream Day
24th Tequila Day
25th Hot Fudge Sundae
30th International Day of
Friendship
Cheesecake Day
31st Raspberry Cake Day
A couple of things you might not know about Westview…
Resident Council: What is resident council? Resident council is an
independent, organized group of persons who meet monthly to
discuss concerns, develop suggestions, and plan activities. It is the
perfect opportunity to have an active part in life at Westview and a
chance to influence decisions which affect you; a vehicle to bring
about positive changes for all residents here at Westview.
Grievances/Concerns: When concerns arise, a grievance system is in
place to resolve the issues to the satisfaction of all parties involved.
All employees are responsible for ensuring customer satisfaction
however, our grievance official is Kelly Cozad, Social Worker
Designee. Anyone at any time may file an anonymous, or verbal or
written grievance complaint without fear of threat or reprisal in any
form. We will investigate the concern and find a resolution that
works for everyone.
Health Inspections (survey): The results of all our surveys for the last
3 years are available for public review. At Westview they are kept in
a binder at the front nurse’s station. Health inspections are done
annually by the Department of Inspections and Appeals (DIA) and are
basically a review of all care and services provided to residents by us.
The survey assesses whether the quality of care, as intended by the
law and regulations and as needed by the resident, is being provided.
While we do our best to provide quality care and meet the needs of
our residents, sometimes we can do better, and our survey helps us
do just that.
Rose Saxton
Administrator
“Just know, when you truly want success, you’ll never give up on it.
No matter how bad the situation may get.” – Unknown