GREEN ERA TRAVEL GREEN ERA TRAVEL - Is the first tour operator - Is the first tour operator with highest quality standard, with highest quality standard, personalized services, unique personalized services, unique experience in style and experience in style and elegance. elegance. - Our commitment is: quality, - Our commitment is: quality,
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GREEN ERA TRAVELGREEN ERA TRAVEL
- Is the first tour operator with highest quality - Is the first tour operator with highest quality standard, personalized services, unique standard, personalized services, unique experience in style and elegance.experience in style and elegance.
- Our commitment is: quality, reliability, - Our commitment is: quality, reliability, value, style and elegance. value, style and elegance.
OUR COMMITMENTSOUR COMMITMENTS
- QualityQuality- Reliability Reliability - Value Value - Style and Elegance- Boutique Style and Elegance- Boutique
QualityQuality
Everything we do is about YOU, we listen to your Everything we do is about YOU, we listen to your wants and needs all the time for continuous wants and needs all the time for continuous improvement. We place a great focus on the improvement. We place a great focus on the management of quality by employing Six Sigma management of quality by employing Six Sigma methodology to achieve 100% customer satisfaction. methodology to achieve 100% customer satisfaction. This quality concept helps eliminating errors and non This quality concept helps eliminating errors and non productive steps in each process to continuously productive steps in each process to continuously improve the level of efficiency, service quality and improve the level of efficiency, service quality and safety and reduce costs. The message here is we can safety and reduce costs. The message here is we can offer top quality standard at very competitive price offer top quality standard at very competitive price
ReliabilityReliability - Green Era Travel is a legal company with international tourism - Green Era Travel is a legal company with international tourism
license issued by the Cambodia Ministry of Tourism. license issued by the Cambodia Ministry of Tourism. - Professional staffs have degree in tourism; some has completed - Professional staffs have degree in tourism; some has completed
MBA program and experience working in international MBA program and experience working in international environment. We speak English and can be approachable on environment. We speak English and can be approachable on 24/7 basis for assistance and emails are to be replied within 24 24/7 basis for assistance and emails are to be replied within 24 hours. People are our greatest assets and we are proud to have hours. People are our greatest assets and we are proud to have formed a great team who receives trust from friends and formed a great team who receives trust from friends and customers whose referrals have contributed significantly to our customers whose referrals have contributed significantly to our business. business.
Value Value While constantly negotiating the best prices with local While constantly negotiating the best prices with local
suppliers, we understand that we are working with you suppliers, we understand that we are working with you who know the price – value relationship and nature of who know the price – value relationship and nature of this business. Our only objective in this regard is to this business. Our only objective in this regard is to offer the greatest value in return to your investment in offer the greatest value in return to your investment in partnership and travel with us. And our definition of partnership and travel with us. And our definition of value is quality that meets and exceeds your value is quality that meets and exceeds your expectations. expectations.
Style and Elegance- Boutique Style and Elegance- Boutique - We differentiate ourselves from the crowd by our - We differentiate ourselves from the crowd by our
personalized service. Each of the tour/service personalized service. Each of the tour/service components are carefully checked by AVA Trails’ components are carefully checked by AVA Trails’ owners to make sure that they are consistent to our owners to make sure that they are consistent to our philosophy. philosophy.
- Communication is key and we put creative personal - Communication is key and we put creative personal touch in every product/service by our understanding touch in every product/service by our understanding about you and the business on the background of local about you and the business on the background of local culture, authentic smiles and the pride of making culture, authentic smiles and the pride of making every customer happy. every customer happy.
CambodiaCambodia
- Cambodia is truly a land of light and dark of Cambodia is truly a land of light and dark of wonders and of tragedy and completely unique. wonders and of tragedy and completely unique.
- Cambodia today offer some of the region’s Cambodia today offer some of the region’s finest accommodations and plenty of travel finest accommodations and plenty of travel services in Siem Reap and Phnom Penh.services in Siem Reap and Phnom Penh.
- Operation office based in CambodiaOperation office based in Cambodia- Competitive CostCompetitive Cost- Knowledgeable and professional staffsKnowledgeable and professional staffs- Flexible pricingFlexible pricing- Quality guarantee Quality guarantee