Delft University of Technology – Erasmus University Rotterdam University of Twente – Radboud University Nijmegen University of Groningen – Eindhoven University of Technology Great Firms Think Aligned alignment of inter-organizational business processes Rolf P. Perié MSc. Delft University of Technology, Aerospace Management and Operations
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Great Firms Think Aligned alignment of inter-organizational business processes
Great Firms Think Aligned alignment of inter-organizational business processes. Rolf P. Perié MSc. Delft University of Technology, Aerospace Management and Operations. Aircraft industry. Airports. Airlines. Civil Aviation Authorities. Passengers. Air Transport System. - PowerPoint PPT Presentation
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Delft University of Technology – Erasmus University Rotterdam University of Twente – Radboud University Nijmegen
University of Groningen – Eindhoven University of Technology
Great Firms Think Alignedalignment of inter-organizational business processes
Rolf P. Perié MSc.Delft University of Technology,
Aerospace Management and Operations
TRAILCongress
2008
www.rstrail.nl
Air Transport System
Airports
Airlines
Civil
Aviation
Authorities
Aircraft
industry
Passengers
TRAILCongress
2008
www.rstrail.nl
Unit Cost Comparison European Flag Carrier Models vs. LCC
TRAILCongress
2008
www.rstrail.nl
Research focus within national civil aviation
TRAILCongress
2008
www.rstrail.nl
Research Question
Which factors determine dyadic alignment of business processes at
KLM and?Which are the factors for alignment of
dyadic business processes at KLM and AAS?
TRAILCongress
2008
www.rstrail.nl
Targeted Dyadic Business Processes
Environmental CapacityNetwork AnalysisInfrastructure PlanningAircraft Stand Allocation
Factor Delta vs. Occurrence Plot, Example for Alignment
TRAILCongress
2008
www.rstrail.nl
Factor Potential for Alignment
Potential for Alignment Abb Factor
HIGH MEDIUM LOW CE Cooperation Experience KLM - AAS MS Management Skills AAS KLM OS Organisational Skills KLM - AAS OF Objectives Fit KLM AAS SC Structural Compatibility KLM AAS GF Geographical Fit KLM - AAS
NCF National Culture Fit KLM - AAS CCF Corporate Culture Fit KLM - AAS PCF Professional Culture Fit KLM - AAS SND Social Network Development KLM - AAS TB Team Building AAS KLM Att Attitude KLM - AAS Int Integrity KLM - AAS MA Mutual Acceptance KLM AAS MD Mutual Dependence KLM AAS PB Power Balance KLM AAS JI Joint Image KLM - AAS CI Communication Intensity KLM - AAS CS Communication Systems KLM - AAS
CEff Communication Effectiveness
KLM - AAS
CP Communication Pro-
activeness AAS KLM
CO Cooperation Objectives KLM AAS CA Cooperation Assessment KLM AAS