GRC Summit London 2016 - LEARNING THE LESSONS OF DIGITAL TRANSFORMATION by Jiri Kram

LEARNING THE LESSONS OF DIGITAL TRANSFORMATION

Jiri Kram, Cloud Architect

Let’s start with the question

What is a DIGITAL TRANSFORMATION?

DIGITAL TRANSFORMATION: here it is!

To this!

From this

Not convinced?

Ok… here it is actually!

And so what!?

Here is the big deal!1.Digital is here to stay – your customers demand service

on their phones, watches, tablets... and that’s just the beginning.

2. Killing drones – yes, you as a company will be liable if someone “hacks” your drone and kills people! (… or just lose money, have you heard of TESCO BANK?)

3. Millennials – yes, they move at a different pace than you but they are coming, not just as your customers but as your employees too.

4.Disruption – If you don’t digitise, someone else will…

“40% of businesses in this room, unfortunately, will not exist in a meaningful way in 10 years. 70%

of companies will attempt to go digital but only 30% of those will succeed.”

John Chambers, Chairman of Cisco Systems (2014)

Digital is not just a “buzz-word”1. Data revolution – if your data is incorrect, old, disconnected,

unsecure, not helping your business… your business will be dead in 10 years.

2. Other peoples problem – if you think you can call Accenture and they will do it for you while you wait…your transformation bill will exceed its benefits.

3. Cheap transformation – if you hire a fancy & “cool” digital agency to “save” money on transformation… you will be hacked (sooner or later).

4. Know Your Enemy – “If you know the enemy (competitors / disruptors) and know yourself, you need not fear the result ... If you know neither the enemy nor yourself, you will succumb in every battle.” (Sun Tzu, 512 BC)

What should you do?1. Data is a strategic asset – digital transformation must start with

a clear goal of what data you need and what you are going to do with it.

2. Don’t experiment – It’s not an “EGO” competition. A Director title alone doesn't make one fit to lead a transformation (Excel mastery is not a qualification!)

3. Team up! – if you hire Deloitte, KPMG, PwC, EY…etc. don’t let them work alone. They need your guidance… or you’ll end up with their vison not yours!

4. Fire & Hire – You are fighting for survival! You need people ON YOUR SIDE with the right skills. If existing people aren’t a fit for your purpose, they have to go!

Why do you need professionals?1. Vendors – please listen to experts. Technology must be

ENTERPRISE READY! If it is not don’t buy it just because it is used by 8 men + dog start-up in Shoreditch!

2. System Integrators – yes you need them but if you have NO ONE ON YOUR SIDE able to write a RFI, RFP, SoW, read their invoices, you will overpay big time.

3. CEO is your Friend – If the CEO is not supporting you, no matter how hard you work and how many hundreds of millions you pay to vendors and SIs, you will fail.

4. Agencies – you don’t need to hire all people permanently. Use contractors, they will help you balance power and knowledge between you and vendors and System integrators.

7 golden rules of digital transformation1. CEO – you need his / her support.

2. CFO – if you have no business case you will not get a budget!

3. CIO – if he says no to some technology, it means no.

4. Vendors – choose them wisely. Cheap doesn’t mean best… or secure and compliant!

5. System integrators – you need them but you must manage them.

6. People – if someone is not a good fit, that’s final. They have to go.

7. Security – if you forget about it everything, else is just a waste of time and money!

That’s all: THANK YOU & GOOD LUCK

Linkedin: https://www.linkedin.com/in/jirikramTwitter: @jiri_kram