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Confidential & Proprietary Insights into Google & Search Trends in 2015
51

Google & SGM at discovery park - Adam Devlin

Aug 14, 2015

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Page 1: Google & SGM at discovery park - Adam Devlin

Confidential & Proprietary

Insights into Google& Search Trends in 2015

Adam Devlin
To be sent to Lee (SGM) & copy/pasted into the main deck
Page 2: Google & SGM at discovery park - Adam Devlin

Confidential & Proprietary

Good morning!

AdamAgency Development

Manager

Page 3: Google & SGM at discovery park - Adam Devlin

Confidential & Proprietary

How do we work together?

Dedicated account

troubleshooting Team

Direct access to Google experts

First to access trial Ad

Products

Agency Team

Adam Devlin
May take these slides out - there are other agencies attending the event that I don't work with. What do you think?
Page 4: Google & SGM at discovery park - Adam Devlin

What is Google Partners?

Page 5: Google & SGM at discovery park - Adam Devlin

Partners in the UK & Ireland

● What does it mean to be

badged?

○ A thumbs up from us and the

highest accolade a Partner

agency can receive

○ Demonstrates that the agency:

■ Is AdWords certified

■ Scores highly in best

practices, both in terms of

performance and customer

care

Page 6: Google & SGM at discovery park - Adam Devlin

Working together to grow online

Google Partners offers agencies access to:

● Free training and support

● Adwords exams

● Industry insights and new product updates

● Partners community to connect with other agencies

● Dedicated point of contact

● Google Partners Search and connection with new clients

Page 7: Google & SGM at discovery park - Adam Devlin

Work & win with agencies

Page 8: Google & SGM at discovery park - Adam Devlin

Confidential & Proprietary

Ice Breaker

Think back to the period when you were between the ages of 12 and 16 years old…

...from the technology that was available to consumers back then,

what was one thing that you really wanted, or were excited about?

e.g. microwave, electric fireplace, walkie talkies…

...share with person(s) beside you!

Adam Devlin
I will facilitate this amongst the audience. This slide is just a placeholder for them to refer to.
Page 9: Google & SGM at discovery park - Adam Devlin

Confidential & Proprietary

Consumer Trends

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2015 2016 201720142013

MOBILEEXCEEDS

THE DESKTOP

2015

WELCOME TO

Page 15: Google & SGM at discovery park - Adam Devlin

2013

2010

% of Google searches on mobile

2015

Page 16: Google & SGM at discovery park - Adam Devlin

74% of UK consumers have a smartphone

Source: Mintel Digital Trends (Winter) - UK - December 2014

Page 17: Google & SGM at discovery park - Adam Devlin

BY 2020

90%

source: Mobile Report, Nielsen IBOPE – entre usuários de smartphones- agosto de 2014 –

Page 18: Google & SGM at discovery park - Adam Devlin

www.securenvoy.com/blog/2012/02/16/66-of-the-population-suffer-from-nomophobia-the-fear-of-being-without-their-phone/

Page 19: Google & SGM at discovery park - Adam Devlin

Confidential & Proprietary

We no longer go online. We live online.

Page 20: Google & SGM at discovery park - Adam Devlin

Confidential & Proprietary

Buy festival tote for Glastonburynext weekend11:15pm

On the bus, read about Glastonbury lineup8:42am

Use flashlight app to find dropped earring11:09pm

At bus stop, listen to new music playlist 8:30am

At work, book Glastonbury tickets11:36am

On bus, check email for summer sales this weekend5:29pm

Browse festival styles on YouTube7:15pm

Wake up and check today’s weather7:50am

At lunch, play Candy Crush while waiting in the queue 1:33pm

Use maps to get directions to the new Taco restaurant1:13pm150X

per day

Page 21: Google & SGM at discovery park - Adam Devlin

Confidential & Proprietary

Web Videos

Images Shopping News More Search tools

mi·cro-mo·ment/ˈmīkrō/ /ˈmōmənt/

noun; plural noun: micro-moments

1. A moment we reflexively turn to a device to act on a need we have that moment – to learn, discover, find or buy something.

2. Intent-rich moment when decisions are being made or preferences being shaped.

About 44,800,000 results (0.37 seconds)

define: micro-moment

Page 22: Google & SGM at discovery park - Adam Devlin

Confidential & Proprietary

Page 23: Google & SGM at discovery park - Adam Devlin

FAST, UNPREDICTABLE CHANGEis an absolute certainty

TECHNOLOGY

is changing

PEOPLE

are changing

THE WORLD

is changing

Page 24: Google & SGM at discovery park - Adam Devlin

FAST, UNPREDICTABLE CHANGEis an absolute certainty

Technology is changing

To grow, your business must exceed the pace

of change

The world is changing

People are changing

Page 25: Google & SGM at discovery park - Adam Devlin
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Search behavior is sometimes strange

but always true

Page 30: Google & SGM at discovery park - Adam Devlin

2.5bn

Users of Google Search

100b

nSearch queries conducted every month

Page 31: Google & SGM at discovery park - Adam Devlin

6,000Search queries every

second that Google has never, ever seen before

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Google Confidential and Proprietary 32

Not just searching, but watching more than ever too

191 VIDEOS

per viewer per month

Source: comScore MediaMetrix, Desktop and Mobile, UK, January 2015

40.7 MILLION

people in the UK watch YouTube every month

8 HOURSof YouTube videos watched per viewer every month

86% REACHof the UK online population

Page 33: Google & SGM at discovery park - Adam Devlin

The database of intentions

is changing all the time

Page 34: Google & SGM at discovery park - Adam Devlin

MORE COMPLEX MORE CONVERSATIONAL

MORE “IN THE MOMENT”

Page 35: Google & SGM at discovery park - Adam Devlin

MORE COMPLEX MORE CONVERSATIONAL

MORE “IN THE MOMENT”

Page 36: Google & SGM at discovery park - Adam Devlin

SEARCHES FOR “WHY” ARE GROWING

1.5X

AS FAST AS FOR WHAT

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SEARCHES FOR “HOW TO” HAVE GROWN

3X IN THE LAST THREE

YEARS

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2005

2007

2009

2011

2013

Marathon

Running Shoes

Nike Running 4x as much traffic

Page 41: Google & SGM at discovery park - Adam Devlin

It’s not just your product, but your purpose that counts

Page 42: Google & SGM at discovery park - Adam Devlin

MORE COMPLEX MORE CONVERSATIONAL

MORE “IN THE MOMENT”

Page 43: Google & SGM at discovery park - Adam Devlin

SEARCH IS MORE CONVERSATIONAL

Mobile voice

searches have

more than

doubled in the

past year

Page 44: Google & SGM at discovery park - Adam Devlin
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MORE COMPLEX MORE CONVERSATIONAL

MORE “IN THE MOMENT”

Page 46: Google & SGM at discovery park - Adam Devlin

SEARCH IS MORE ‘IN THE MOMENT’

51% OF UK SHOPPERS GO ONLINE TO

COMPARE PRODUCTS, PRICES, AND FEATURES

GOOGLE CONSUMER BAROMETER

Page 47: Google & SGM at discovery park - Adam Devlin

LOCATION BASED ADS LED32% TO VISIT STORES &

PURCHASE, 19% TO MAKE UNPLANNED PURCHASES

SMARTPHONE COMPUTER/TABLET

BUSINESS HRS

BUSINESS HRSDIRECTIONS

LOCAL ADDRESS LOCAL ADDRESS

PRODUCT AVAIL

TOP LOCATION BASED SEARCHES:

Page 48: Google & SGM at discovery park - Adam Devlin

Google Confidential and Proprietary

Of course, people aren’t just searching They go online when they are looking to be educated, entertained, and inspired

10:00pmWatch video from a friend

8:00amCheck mail on phone

8:00pmBrowse the web

6:00pmLook up recipe on tablet

Page 49: Google & SGM at discovery park - Adam Devlin

MORE COMPLEX MORE CONVERSATIONAL

MORE “IN THE MOMENT”

IT’S NOT PRODUCT, BUT PURPOSE THAT

COUNTS

CONSUMERS ARE (LITERALLY) TALKING

TO YOUR BRANDS

CONTEXT IS EVERYTHING

Page 50: Google & SGM at discovery park - Adam Devlin

Data with a heartbeat

Page 51: Google & SGM at discovery park - Adam Devlin

Google Confidential and Proprietary