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9 – 9:15: Eat, sip and mingle Icebreaker topic: If you could do anything, and money and safety weren’t a concern, what would you do? 9:15 – 9:50: Google Analytics Basics 9:50 – 10: Wrap-up and Goodbyes Next Session: June 18th “Drive Marketing Results with User Experience” Dan Lovejoy, Senior User Experience Architect, OG&E
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Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Aug 07, 2015

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Page 1: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

• 9 – 9:15: Eat, sip and mingle

Icebreaker topic:

If you could do anything, and money and safety weren’t a concern, what would you do?• 9:15 – 9:50: Google Analytics Basics• 9:50 – 10: Wrap-up and Goodbyes

Next Session: June 18th“Drive Marketing Results with User Experience”

Dan Lovejoy, Senior User Experience Architect, OG&E

Page 2: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Google Analytics Basics

Ruth Burr Reedy

Lift Digital Marketing Sessions

May 21st, 2015

@BigWingAgency@ruthburr

Page 3: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

INSTALLING GOOGLE ANALYTICS

@BigWingAgency@ruthburr

Page 4: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Sign Up

@BigWingAgency@ruthburr

http://www.google.com/analytics

Page 5: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Could be “My Websites,” your company name, anything that

encompasses all the sites you’ll track

Make this the name of the site, not the URL

Here’s the URL!

Google wants to know Make sure you do this! Because, midnight.

@BigWingAgency@ruthburr

Page 6: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

On Data Sharing

@BigWingAgency@ruthburr

Page 7: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Get the Code

@BigWingAgency@ruthburr

Page 8: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Put It in the <head> Section

• Add directly to the header template• WordPress Plugins:

– Google Analytics by Yoast – WP Google Analytics– Google Analytics Dashboard for

WordPress

• Or use Google Tag Manager

@BigWingAgency@ruthburr

Page 9: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Need it Later?

@BigWingAgency@ruthburr

Page 10: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

WHAT TO TRACKAND HOW TO TRACK IT

@BigWingAgency@ruthburr

Page 11: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

How to Speak GA• Session: Basically, a visit.• Source: A specific site sending traffic.

– Example: Google, Facebook, espn.com

• Medium: A specific kind of traffic.– Example: Organic, referral

• Channel: A traffic source.– Very similar to “medium”

• Metric: A quantitative measurement.• Dimension: A category that can apply to metrics.

Page 12: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Conversions

@BigWingAgency@ruthburr

Page 13: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

What is a Conversion?

• Purchase• Request for more information• Signup for an event or newsletter• Click to email• View of a certain page

WHATEVER IS IMPORTANT TO YOU.

@BigWingAgency@ruthburr

Page 14: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Tracking Goals

@BigWingAgency@ruthburr

Page 15: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

@BigWingAgency@ruthburr

Page 16: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

@BigWingAgency@ruthburr

Page 18: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

What Else Should I Track?

@BigWingAgency@ruthburr

Page 19: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Fundamentals of Site Traffic

• How many people came to your site?• Where did they come from?• What did they do once they got there?• Did they convert?• How can we do that, more?

Page 20: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Traffic

@BigWingAgency@ruthburr

Add annotations to note important events in the

life of your site.

Page 21: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Channels

@BigWingAgency@ruthburr

Page 22: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

ChannelsHow many visits (sessions) were there?

What percentage of your traffic was that?

How many of those visits converted?

@BigWingAgency@ruthburr

Page 23: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Default Channels

• Organic search: Non-paid, “organic” search engine results

• Paid search: Paid ads in search engine results

• Direct traffic: People typing in your site’s address directly

• Referrals: Links to your site• Social: Referrals from social media sites

such as Facebook and Twitter@BigWingAgency

@ruthburr

Page 24: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Top Content

@BigWingAgency@ruthburr

Page 25: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

A Word on Bounce Rate

@BigWingAgency@ruthburr

Page 26: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

HOW TO BUILD A DASHBOARD

@BigWingAgency@ruthburr

Page 27: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Dashboards

@BigWingAgency@ruthburr

Page 28: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

@BigWingAgency@ruthburr

Page 29: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

@BigWingAgency@ruthburr

Page 30: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Ruth’s Tracking Dashboard

• Timelines:– Sessions– Sessions Filter: Only

show medium containing organic

• Pie chart:– Sessions grouped

by Default Channel Grouping

• Metrics:– Sessions– Sessions Filter: Only

show medium containing organic

– New users– Goal completions

@BigWingAgency@ruthburr

Page 31: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

@BigWingAgency@ruthburr

Page 32: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

@BigWingAgency@ruthburr

Page 33: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Get That Data!

Page 34: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

BOOM.

Page 35: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

FINAL THOUGHTS

@BigWingAgency@ruthburr

Page 36: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Compare the Right Dates

Page 37: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Correlation Isn’t Causation

@BigWingAgency@ruthburr

Page 38: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Don’t Forget Seasonality

@BigWingAgency@ruthburr

Page 39: Google Analytics Basics - Lift Digital Marketing Sessions May 21 2015

Thank You!

Next Session: June 18th, 9 - 10

“Drive Marketing Results with User Experience”

Dan LovejoySenior User Experience Architect, OG&E

http://bigwing.com/event/drive-marketing-results-with-user-experience

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