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Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Jul 15, 2015

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Andrew Edwards
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Page 1: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales
Page 2: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

5 Steps

To Growing Your Profitable Leads & Sales

Page 3: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Is Your Website Making All The Money You Need?

How many have a website in the room?

Who wants more leads / sales & lower costs?

Page 4: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

10M+ Websites Have

Google Analytics

Are you one of them?

Page 5: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Keyword Phrases Triggering Leads?

Do you know which they are?

Page 6: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

What would you like to take away from the seminar?

Page 7: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

A FREE video review of your

Google Analytics for your website

FREE offer is only valid for the FIRST 3 persons taking action

immediately after the presentation

FreeOffer

Special Offer

Page 8: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Why should you collect website

data that helps analyze your business and marketing?

Page 9: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Wasted Money & Time – Website & Advertising

Losing website visitors & leads

How qualified are your prospects?

Page 10: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

The potential of Google Analytics is not limited to

any particular business or country

Page 11: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Google Analytics Is FREE!

Worth $100`000`s

Do not under estimate it as its free

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My Credentials

Page 13: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

My Background – In The UK

• 13 years with Alliance Unichem

(Top 100 company)

• Business development, e commerce, customerservice, finance & logistics

• $150M of sales

• Sales & marketing director start up e commerce

• Doubled sales from $7m to 14M

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My Background

I came to Australia with a laptop and a suitcase only (T Cooper)

7.5 years + ago I knew nothing about Internet Marketing

I have had to change my business model many times to stay ahead of the crowd

Mobile, analytics, websites, Google Adwords, psychology, strategy, SEO, Social Media,

Analytics, Social

My Background

Page 15: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Brisbane – The Australian Dream

• Love Brisbane & it`s people

• 1st 6 months looking for jobs

• 1st year of Internet Marketing - Minefield

• 13 professional & world class experts

• Dedicated every day 7.5 years improving skills

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Page 17: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales
Page 18: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Step 1

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What is Google Analytics? How can it increase your sales & ROI?

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What Is Google Analytics? (Video)

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Google Analytics Features

Analytics

Tool

Content

Analytics

Advertising

Analytics

Conversion

Analytics

Mobile

Analytics

Social

Analytics

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Analytics Tools

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Dashboards (Can customize)

Adwords campaigns

Analytics

Tools

View performance of

SEO campaigns

Social Media campaigns

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Site Search

Find out what your visitors are really looking for

Find missed product opportunities & speed up time to conversion (Leads & sales)

Analytics

Tools

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In Page Analytics

Visually analyze how visitors move

around your website

Analytics

Tool

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Find out whether visitors complete the

actions you expect them to in each page

Event TrackingAnalytics

Tools

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Event Tracking (Customised work)

Track clicks on buttons and links

Get a more detailed understanding of your

visitors behavior

Analytics

Tools

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Real Time Reporting

Measure immediate effects of your

marketing campaigns

Analytics

Tools

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Create and analyze your own custom segments

Custom VariablesAnalytics

Tools

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Advanced SegmentationAnalytics

Tools

Why do some visits result in a $150 sale while

others don't?

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Analyze the path a visitor takes on your site

Flow VisualizationAnalytics

Tools

Where do you lose your visitors attention?

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SharingAnalytics

Tools

Easily share data and insights with your team

Speed up the decision making process

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Google Analytics Goals (Video)

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Mobile Analytics Overview

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Mobile Analytics

Google Analytics lets you measure mobile

sites, apps and visits from web enabled

mobile devices

Analytics

Tools

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Provides end to end measurement of

the entire customer journey

Mobile App Analytics

From discovery to download,

through to engagement

Analytics

Tools

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Create the best user experience across

screens and devices

MobileAnalytics

Tools

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Mobile

Understand Cross Platform

Consumer Behavior

Analytics

Tools

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Mobile & tablets are being used when TV is being

watched, which is typical consumer behavior

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Collect data to create an

excellent user experience

across multiple devices

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Content Analytics Overview

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Content Analytics

Find your site’s top content and hidden gems

Google Analytics Features

Image credit: http://www.flickr.com/photos/hokaicila/1543565434/

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Content AnalyticsGoogle

Analytics Features

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Content Experiments

Test variations of your pages for conversions

Eliminate the guesswork from designing your

website

Content Analytics

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Content Experiments Video

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Conversion Analytics Overview (Leads & sales)

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Conversion AnalyticsGoogle

Analytics Features

Measure sales, downloads, email opt in’s,

video plays, leads & other actions

(Goals and events)

Image credit: http://www.flickr.com/photos/68751915@N05/

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Conversion AnalyticsGoogle

Analytics Features

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E Commerce Reporting

Identify your best selling

products and most valuable

promotions

Increase sales and win

customer loyalty

Google Analytics Features

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E Commerce ReportingGoogle

Analytics Features

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Track Offline Campaigns

Track offline campaigns that direct users to your site

Optimize and improve offline marketing

Advertising Analytics

Image credit: http://www.flickr.com/photos/solar_decathlon/6182411474

Google Analytics Features

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Conversion Analytics Summary

Understand how visitor behavior leads to

profitable actions

Adjust your site and marketing programs

Google Analytics Features

Image credit: http://www.flickr.com/photos/vfsdigitaldesign/5396041587/

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Advertising Analytics

Learn how your advertising affect leads,

sales and ROI

Find what works and what doesn’t

Google Analytics Features

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Make Your SEM More Effective

Measure SEM campaigns across

Google, Bing, Yahoo and more

Easily see any differences in

conversion rates for different ad

placements or landing pages

Advertising Analytics

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Multi Channel Funnels

Learn which marketing

channels introduce visitors

to your products and

which win sales

Google Analytics Features

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Multi Channel Funnel Video

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Multi Channel Funnels

See how your multiple advertising campaigns work together

Gives you the full picture of which part of your marketing

starts the conversation, contributes & the last click

Google Analytics Features

Image credit: http://www.flickr.com/photos/creative_tools/4606220767/

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Social Analytics Overview

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Social Plugins Report

Discover what your visitors are

sharing and where they are sharing it

Social Reports

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Social Reports

Measure the impact Social Media has on your business

goals and conversions

Quantify The Value Of Social

Google Analytics Features

Image credit: http://www.flickr.com/photos/jasonahowie/7910370882/

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Social ReportsGoogle

Analytics Features

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Which Social Sources Refer Engaged Visitors?

Understand which communities

matter for your brand

Social Reports

Image credit: http://www.flickr.com/photos/dahlstroms/4870800025/

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Tracking Your Mobile

Advertising Campaigns

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Mobile Ads Measurement

Understand how mobile

delivers value to

your business

Mobile

Analytics

Page 65: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Mobile Ads Or Mobile Apps

Optimize mobile ad campaigns for

better ROI

Advertising Analytics

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Visitor Flow Visualization and Goal Funnels

See where they enter, where they get stuck and where

they leave

Discover strengths / weaknesses in your website and

your marketing programs

Google Analytics Features

Image credit: http://www.flickr.com/photos/mdpettitt/7589706912/

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Visitor Flow Visualization and Goal FunnelsGoogle

Analytics Features

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Questions?

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Step 2

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5 Key Sales Growth Reports Revealed

(Customized)

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Page Efficiency Analysis Report

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Page Efficiency Analysis Report

How well is it doing its job?

Page Title

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Page Efficiency Analysis Report

Page engagement / content consumption

Page Title

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Page Efficiency Analysis Report

What value was created by the content for our business?

Page Title

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Page Efficiency Analysis Report Referal Source

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Page Efficiency Analysis Report

All streams of traffic to the site

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Page Efficiency Analysis Report

How many visits from each channel

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Page Efficiency Analysis Report

Valuable activity completed

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Page Efficiency Analysis Report

Outcomes- How much business value was added

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Google Analytics Or Obama Sexy ?

Page 81: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Site Speed Analysis

Uncover problems before your customers do

Find and fix slow pages. Improve your SEO

and conversions (Leads & sales)

Content Analytics

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SPEED: Business Impact of Speed

Increased page load

time

Increased bounce rate

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SPEED: Business Impact of Speed

Increased page load

time

Decreased revenue

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SPEED: Business Impact of Speed

Increased Page speed

Increased revenue

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Google HTTPS Change Impact

(not provided)

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Google HTTPS Change Impact

Subscribe to our channel

for valuable more info

youtube.com/Askandyadvicenow

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Questions?

Page 88: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Breakout Session 15 minutes (Top 5 conversion killers on website)

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Step 3 – Does Google Analytics Work In ‘Real Life’?

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Examples Of Increased Sales & Profits

Page 91: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Boosted Website Sales By 44% In 1

Month Using Google Analytics Multi

Channel Funnel Report*

*Report shows which channels

customers interacted with during the 30

days prior to converting or purchasing

The Amari Hotel Group CaseStudy

Page 92: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Needed to boost online bookings

Find out customer behavior prior

to making their booking

Wanted to see how email

marketing affected their marketing

funnel

The problem:

The Amari Hotel Group CaseStudy

Page 93: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

58% of the visitors were making buying

decision in a single visit

Visitors needed more detailed information

to help them decide

Reports allowed Amari to create new

landing pages with the needed content

After a month, bookings using these new

landing pages were up 44%

Google Analytics Multi Channel Funnels - Interpreting the numbers

The Amari Hotel Group CaseStudy

Page 94: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Amari assumed that all visitors

visit multi channels before making

a decision

Their landing pages didn’t contain

detailed information

What did they do wrong?

The Amari Hotel Group CaseStudy

Page 95: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

57% of all transactions were due to

multipath interactions

Increased Google Adwords display

advertising to connect with visitors

after they left the website

Result - 11% increase in sales

Actions & Learnings

The Amari Hotel Group CaseStudy

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Google Analytics Case Study 2

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Ariat is the leading equestrian footwear and apparel

brand in the United States

Ariat.com - is an e-commerce sales channel

Ariat InternationalCaseStudy 2

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2010 - Invested in new website

To get a ROI decided to use Google Analytics

The reporting on the performance of digital

marketing channels (Display, Paid Search,

Social Media, Email) was critical

What they did

Ariat InternationalCaseStudy 2

Page 99: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Needed to test the shopping experience -

Videos, reviews, product specifications –

How were they used and affecting sales?

Allowed optimal budget planning &

campaign optimization

What they did

Ariat InternationalCaseStudy 2

Page 100: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Ariat InternationalCaseStudy 2

Increased conversion by 14%

17% increase in per visit value

Outcome:

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Ariat InternationalCaseStudy 2

Decreased shopping cart abandonment by 10%

Multi channel funnel tracking identified key

success factors for email campaigns, Social Media

marketing & Google Adwords display adverts

Outcome:

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Questions?

Page 103: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Step 4 Mobile Analytics

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37%52%

2011 2012

Smart phone penetration in Australia

Image credit: http://www.flickr.com/photos/htakashi/8302267342/

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36% of our daily media

interaction are on a smartphone

59% of smartphone users use

online shopping

Image credit: http://www.flickr.com/photos/29881930@N00/2085856619

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Analytics For Mobile Websites

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Analytics For Mobile Apps

Measure how users interact with your app

Page 108: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Analytics For Mobile Apps

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“What you can’t measure,

You can’t manage”

Page 110: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Conclusion

Mobile analytics can not be ignored

Mobile is not just the future, it is here,

NOW

Page 111: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Questions?

Page 112: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Step 5

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The Future For Online &

Offline Businesses

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Lead Generation

Where do you spend your time?

Online or Offline?

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Do You Know?

Australian businesses generate

$200 Billion +via the internet annually

*The Australian Bureau of Statistics (2013)

Page 116: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

If You Have A Offline Business

An online presence

is essential

Page 117: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Universal Analytics

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Universal Analytics

Track user interaction with every digital device,

call centers, point of sale systems etc

Page 119: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Remarketing with Google

Adwords & Analytics

Page 120: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Use Remarketing

Show targeted ads to people who have

visited your website

Reach the right customers,

quickly and easily

Advertising Analytics

Page 121: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Remarketing

You Website Other Sites

EXIT

Return conversion

Page 122: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Remarketing Video

Page 123: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Track conversions on banner ads, email marketing,

and other offline marketing initiatives

Understand where are you losing / making money

Page 124: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Visitors come once but

don't return or convert, WHY?

Page 125: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

1. You're marketing your site to the wrong audience

2. Your site content and design are not optimized for

engagement and conversions

Page 126: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales
Page 127: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Goals – Track ROI

Is your website

investment making orwasting money?

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Goals – Track ROI

Page 129: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Questions

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Expert help required?(Web developer?)

Page 131: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Competitors Taking Advantage Of Google Analytics?

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How Can We Help You?

Special offer to get more profits & clients

Page 133: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

A FREE video review of your

Google Analytics for your website - $497 value

FREE offer is only valid for the FIRST 3 persons taking action

immediately after the presentation

FreeOffer

Special Seminar Offer 1

Page 134: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Exclusive Seminar Offer 2 – Monthly Custom Reports

Result: Will reveal only the critical information

for leads & sales– Expert guidance

Normally $497 + GST

Only $397 + GST investment today

No contracts

$50 Deposit before you leave the seminar

Page 135: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Exclusive Seminar Offer 3 –Full Google Analytics Strategy & Analysis

Normally $997 + GST (Results: + ROI on website)

Seminar special offer investment $797 + GST

$50 deposit before you leave the seminar

Page 136: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Exclusive Seminar Offer 4- Mobile Template Website

Normally $1997 + GST

Today only $1597 + GST

$50 deposit before you leave the seminar

Page 137: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Template Mobile Website (3 Only)

• Increased phone calls

• ROI x 3 investment

$1597 + GST

Page 138: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Template Mobile Website (3 Only)

Included:

• Professional pre built designs

• Click to call

• Insert YouTube Video &

• Social Media icons

$50 deposit - Form

Page 139: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Why Did We Build This Offer?

We know the opportunity & your web frustrations

I started speaking to help people & get the truth out

I trained programmers of web developers in my 1st year

Page 140: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

1000`s Hours To Gain Knowledge

Adwords, SEO, Mobile, Analytics, Social Media, websites, conversions, psychology, strategy, etc

3000 + professional development videos

Nearly $100,000 investment over nearly 8 years, full time

Page 141: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Guaranteed Quality

If not happy full refund

- Never had to in 7 years

Page 142: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Biggest Mistake – Not Acting & Waiting

Page 143: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Fast Mover Bonus: First 5 Customers

• Exclusive mastermind locally: 1.5

hours ($750 value)

• Professional SEO audit ($697 value)

TOTAL VALUE $1447

Page 144: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Please Fill In The Order Forms

Page 145: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Feedback Forms

Page 146: Google Analytics - 5 Steps To Growing Your Profitable Leads & Sales

Thank You!