Goodwill® WORKSof the Valleys. · new Board of Directors page 7 “The eal Goodwill” r tours page 7 Goodwill Industries of the Valleys Headquarters 2502 Melrose Avenue NW, Suite

Winter 14

in tHiS iSSUe Love, Peace, and Goodwill page 2

Store relocations in 2014 page 4

Clear the Clutterpage 5

Grants Awarded page 6

Helping Veterans Get Back to Work page 6

new Board of Directors page 7

“The real Goodwill” tours page 7

Goodwill Industries of the Valleys Headquarters2502 Melrose Avenue NW, Suite A, PO Box 6159, Roanoke, VA 24017Phone (540) 581.0620 | Fax 540.581.0629 | www.goodwillvalleys.com

Helping people and families in our community achieve a better life through work and independence.

They say it takes a village to raise a child; the same can be said about educating and training a successful workforce. When working together, local businesses and organizations are able to provide specific training to help employers find skilled staff and place people in jobs that enable them to advance their career.

Goodwill has recognized the potential of these opportunities and is collaborating with different organizations in the area to help people get back to work. The goal is to identify partners with existing

resources to advance the programs, then access services such as tuition assistance and job coaching to help individuals overcome barriers and reach their career goals.

“Collaborations with other businesses and organizations in our community allow Goodwill to provide individuals with employer and skills training that requires certification,” states Linda Matthews, Senior Vice President Workforce Development. “it is difficult for one agency to provide every service someone may need. When we partner, we provide better assistance and the individual served is the true winner.”

examples of current partnerships include Virginia Western Community College (VWCC), total Action for Progress (tAP), and the Western Virginia Workforce Development Board.

Through the partnership with VWCC, individuals can participate in programs such as Microsoft Office Specialist with a Healthcare Focus, industrial Maintenance technician, and Contact Center Customer

Collaborations Provide Training for Individuals to Reach Career Goals

“It is difficult for one agency to provide every service

someone may need. When we partner, we provide better assistance and the

individual served is the true winner.”

Goodwill®A quarterly newsletter

from Goodwill Industries®

of the Valleys.WORKS®

Industrial Maintenance Technician certification training provides hands-on experience through the utilization of workstations like the one pictured.

Collaborations continued on page 3

Letter from the President

Love, Peace, and Goodwillby Bruce Phipps, President & CEO

BOArD OF DireCtOrS

OFFiCerS

Lewis Bishop, Chairretired, American national UniversityHarvey Brookins, Vice-ChairFreedom First Credit UnionEd Garner, Treasurerretired, norfolk Southern CorporationKhaled Hassouna, SecretaryLegacy internationalBruce Phipps, President & CEO

DireCtOrS

Neil BirkhoffWoods rogers, PLCDr. John CappsCentral Virginia Community CollegeAndy Dickinsonretired, Brandon OaksLeah GissyChuck KiserShultz, Kiser & AssociatesJames Laubedward JonesNathaniel MarshallBabcock & WilcoxRoy Martinretired, Goodwill industries internationalMelinda PayneCity of SalemSam RasoulenViGOrRhonda ShannonCarilion ClinicJeffrey Van DorenVan Doren Law FirmMatt WebbScott insurance

The news that we hear from around the world can be and often is very alarming; natural disasters, civil wars, environmental catastrophes, political dissension, and personal tragedies are the stories that lead. We hear from our family, friends, and colleagues that they are turning off the news because it just adds too much stress to their lives. When the world is filled with strife and crisis after crisis, i wonder if all that we do at Goodwill makes a difference.

it can be overwhelming, but then i start to think about the resiliency of people.

We read about how our children bounce back after facing a loss of a loved one or witnessing a personal tragedy. While each person is impacted differently, i believe

that our people and our communities by in large take the optimistic position that things will get better. When you have the opportunity to help change lives and build stronger families you can look beyond the worst-case scenarios that bombard us.

it is time for more love, more peace, and

more goodwill. As we plan to face the new Year, i hope that you will join me in making Good news the leading story. We all know that the world needs it. n

“When you have the opportunity to help

change lives and build stronger families you can look beyond the

worst-case scenarios that bombard us”

®

Need more good news?

Subscribe to Goodwill’s Good News Works blog.

Visit www.goodwillvalleys.wordpress.com.

Service Specialist. The community college is responsible for instruction, supplies, and equipment including computers. Goodwill provides facilities such as classrooms and learning labs, as well as additional support services including case management, assessment, and job placement.

The Supported Services for Veteran Families (SSVF) program, a partnership with

grant-holder tAP, helps homeless veterans and their families. Once enrolled, tAP connects veterans with housing resources and Goodwill provides training and employment services to connect them with jobs. in the roanoke and Covington areas 25 households or 50 individuals will benefit from this collaboration.

The rapid response employment for

Veterans (rreV) program, a grant attained by the Western Virginia Workforce Development Board in partnership with VWCC, statewide Veteran’s Services, and Goodwill, focuses on helping Veterans and their families get back to work. The program trains individuals in two high-demand, high-wage occupations: industrial Maintenance technician and Computer Automotive Diagnostics technician. Curriculums for both programs were developed in partnership with local employers. For more information on other services provided through the rreV see page 6 of this newsletter.

if you are interested in how Goodwill and our partners can help you reach your career goals, call the Goodwill roanoke Jobs Campus at (540) 581.0620 or visit www.goodwillvalleys.com. n

Collaborations . . . continued from page 1

GOODWiLL WOrKS 3

The “Mac Lab” located in Suite B of the Goodwill Jobs Campus on Melrose Avenue in Roanoke provides students enrolled in the VWCC lab an off campus location for learning.

in 2013, new Goodwill stores opened on Old Forest road in Lynchburg, at Lake Monticello near Charlottesville, and in roanoke near Hunting Hills. in Galax, the existing store relocated to a new larger location with a drive through donation center, which has proven to be a strong move to support the Goodwill mission.

You Donate & Shop. We Train. People Work.

Goodwill stores generate nearly 70% of the organization’s revenues to support training and employment programs that help people get back to work and gain greater independence. in 2013, simply by donating and shopping at Goodwill, you helped nearly 85,000 people who received services from Goodwill. The stores are the economic development engine that makes service to individuals, families, and the community possible for Goodwill.

in 2014, three stores will relocate in order to better serve shoppers, donors, and the communities where they are located. The first store, which will be located at 195 e. Commonwealth Drive in Wytheville, is expected to open in the spring. The store will feature a convenient, drive-through donation center and will add over 250 square feet of shopping space for customers. two additional full-time employees and one part-time employee will also be added.

in Harrisonburg, the store on route 33 will move just down and across the street to 2025 e. Market Street in late June. Although slightly smaller the new store will provide more parking and a drive through donation center. The new store will also feature a Career Connection Center for those seeking a job. The center will provide career development and job search services to anyone looking for work or a better job. All services are provided free of charge and no appointments are necessary. An onsite Coordinator is available to provide assistance during Center hours with resume and cover letter development, application

assistance, access to computers, internet and printers, interviewing tips, and more.

The final Goodwill store relocation in 2014 will be the store located at the intersection of Peter’s Creek and Williamson roads in roanoke. The new store, which is being built in a new development, will be located at the intersection of Peter’s Creek and Airport roads, just one mile from the

previous location. it will feature a drive through donation center as well as a smaller sales floor that will be more shoppable and customer friendly.

to receive more information on store openings and other happenings at Goodwill sign up for the email newsletter at www.goodwillvalleys.com. n

Three Store Relocations Planned in 2014

Work continues on the Wytheville store, pictured below. The store is expected to open in the spring.

Career Connection Centers are currently located in Madison Heights and Staunton and in 2014 in Harrisonburg. Hours are Monday - Friday 9am - 5:30pm. Pictured above is the center in Madison Heights.

now that the holidays are over many of us have made new Year’s resolutions to lose weight. We may be heading to the gym and watching what we eat. Lorie Marrero, the author of The Clutter Diet® and Goodwill industries international spokesperson, is promoting a different kind of weight loss: Get organized and get rid of the clutter in your life!

Lorie modeled her program after successful programs that have helped people lose weight. She says that we need to organize our life, because a cluttered life means a cluttered mind. She suggests to stop procrastinating and start cleaning out that overflowing closet, the garage, or the basement and free your home and your

mind of things you no longer need. As Goodwill’s spokesperson Lorie stresses

that as you declutter your home, you can help people in your community at

the same time. Donate the items you no longer need

to Goodwill and support the mission of helping youth, adults, and seniors, with disabilities and other barriers to employment, receive the

job training they need to get back to work and gain greater independence.

to help inspire you, during the month of January, we will be giving away copies of Lori’s book. Simply like Goodwill Valleys on Facebook and comment on a post about organizing or clearing the clutter for your chance to win. Visit www.goodwillvalleys.com for more information. n

New Year’s Resolution . . . Clear the Clutter

GOODWiLL WOrKS 5

SAVe tHe DAteS

Holiday Store Hours New Year’s Day: Jan. 1st 10am - 6pmEaster: April 20th CLOSeD

Office & Work Center ClosingsNew Year’s Day: Jan. 1st CLOSeDMartin Luther King Jr. Day: Jan 20th CLOSeDGood Friday: April 18th CLOSeD

January 9th & 22ndFebruary 6th & 19thMarch 6th & 19th The Real Goodwill ToursMelrose Jobs Campus, Suite B2502 Melrose Avenue, nW, roanoke 8:30am - 9:30am. Call Laura rawlings at (540) 581.0620 ext. 234 to attend a tour.

March 29th“Bag It Up!” with the Girl ScoutsAll Goodwill stores and Attended Donation Centers

For more information visit “Events and News” at www.goodwillvalleys.com, call (540) 581.0620 ext. 107 or [email protected].

Goodwill was the recipient of over $100,000 in grant dollars in november of 2013. Although the two grants were very different, they both support Goodwill’s mission of helping people earn a paycheck and gain greater independence.

Through a grant from the Anne e. Craghead Charitable Fund for the needy of Foundation roanoke Valley, Goodwill was awarded $25,137. The funds will be used to create two, part-time positions to provide basic computer classes with integrated job readiness training. in november, Goodwill presented the first integrated class, Microsoft Word and resume Writing. Students discussed the information needed to create a resume and were introduced to Microsoft Word. They brought the needed information to class and learned the word processing program

as they created their resume. They finished not only with a complete resume, but with their work history and the other information needed to complete an online application. Future classes will build on each other and students will receive a folder to keep copies of their work and completion certificates.

A second grant was received from the Beirne Carter Foundation in the amount of $75,000. The funds will be used to purchase a used wheel loader for the pallet shop located in the radford Pallet Shop.

A wheel loader is used to move lumber and completed pallets. The wheel loader is critical to the pallet shop operations, which provides jobs for individuals and needed materials to area businesses. n

Grants Provide Funding for Training and Equipment

A grant from the Anne E. Craghead Charitable Fund for the Needy of Foundation Roanoke Valley will allow Goodwill to continue to offer computer classes to the public.

Helping Veterans and Their Spouses Get Back to WorkMany veterans struggle with

unemployment after discharge. The skills that they gained in the military don’t necessarily translate into the civilian world. Just in the greater roanoke area, Covington, and Franklin County, there are over 1,800 unemployed veterans. The Commonwealth of Virginia rapid response program awarded a grant to the Western Virginia Workforce Development Board to help unemployed veterans and their spouses get the skills they need to re-enter the workforce.

The rapid response employment for Veterans (rreV) program was designed in partnership with Virginia Western Community College and offers training in industrial Maintenance and Automotive Diagnostics as highlighted in the cover article of this newsletter. in addition to this specific training, Goodwill works with participants on an individual level to help them find a job. Services offered include career coaching, job search assistance,

resume help, and interview preparation. “This program gives veterans the skills and

certifications to enhance what they already know from their military experience,” says Sarah ethridge, program coordinator and a veteran herself. “it empowers and encourages them to move forward into the next chapter of their story.”

For more information on rreV, visit www.goodwillvalleys.com or visit the Virginia Workforce Center located on Hershberger road in roanoke. n

The RREV program helps Veterans receive credentials they need to find employment.

GOODWiLL WOrKS 7

Goodwill industries of the Valleys is governed by a volunteer Board of Directors that provides vital support and oversight of the organization and its programs. The board is comprised of individuals with diverse backgrounds and fairly represents the geographical regions served by the organization.

in 2014, the Board will be lead by an executive Committee comprised of:• Lew Bishop,

Chair• Harvey Brookins,

Vice-Chair• ed Garner,

treasurer• Khaled Hassouna, SecretaryLew Bishop, retired from American

national University, will lead the Board of Directors in 2014. He replaces Melinda Payne who remains on the organization’s

executive Committee. Mr. Bishop has been a member of the Board of Directors since 2009 and has actively served on the Board Development, Finance, and executive Committees.

He has also taken part in a Board Study exchange visiting the Goodwill in Greenville, South Carolina.

in addition to the new executive Committee four new directors are also

joining the board in 2014. • Chuck Kiser from Shultz, Kiser &

Associates• James Laub from edward Jones• nathaniel Marshall from Babcock &

Wilcox•roy Martin who is retired from

Goodwill industries international.Mr. Martin was the Vice President of Donated Goods/retail while at Goodwill international, but prior to his time there served on the Board of Goodwill industries of the Valleys. During his time as Board Chair, in 2007, the building of the Goodwill Melrose Jobs Campus in roanoke was approved.

For more information on Goodwill’s Leadership, including the Board of Directors visit the About page of www.goodwillvalleys.com. n

Goodwill Announces New Board Leadership and Directors

Pictured Left: Roy Martin, who returns after working for Goodwill Industries International Right: 2014 Board Chair, Lew Bishop

Tours Showcase “The Real Goodwill”Most people know Goodwill for the stores

where they can find high quality, low cost clothing for the family and treasures for their home. Some may know about programs for individuals with disabilities. Others may know that Goodwill has programs for youth. But few understand the true impact that Goodwill is having on individuals, families, and our community as a whole.

in 2014, Goodwill will strive to increase awareness of the mission through “virtual” tours. These tours will showcase the mission of Goodwill through the stories of those who have received services. You will meet a veteran who states simply, “Goodwill saved my life”, a mother and son who credit Goodwill with strengthening their family, a mother who says “Goodwill was the support i needed to achieve my dream of becoming a nurse”, and others whose lives have been changed through participation

in Goodwill training and employment programs.

“We believe that those who have participated in programs are the best ones to tell the Goodwill story,” states Laura rawlings, Director of Development. “Their stories are inspiring and truly provide insight into ‘The real Goodwill’.”

tours take place the first Thursday and third Wednesday of each month at 8:30am at the Goodwill Jobs Campus on Melrose Avenue in roanoke. each tour is limited to only fifteen people. if you are

interested in attending a tour of “The real Goodwill” please contact Laura rawlings at (540) 581.0620 ext. 234 or email [email protected]. n

Thomas Bullard is just one of the individuals that you will meet during “The Real Goodwill” tour.

Goodwill Industries of the ValleysPO Box 6159Roanoke, VA 24017

Specific programs accredited by

ISO 9001: 2008 Certified, Western Division

NON-PROFIT ORGANIZATION

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GoodwillA quarterly newsletter

from Goodwill Industries

of the Valleys.WORKS®