創新求變 Innovation 誠 懇 親 切 Sincere 品質第一 Quality 服務至上 Service
創新求變 Innovation
誠懇親切 S
incere
品質第一 Quality
服務至上 Service
1994 Taiwan Eiso factory commenced in New Taipei City primarily for the
production of double layer PCBs.
1995 Taiwan factory was certified by Underwriters Limited (UL) USA,
for the manufacture of double layer PCBs enabling the expansion of
service to increase customers.
Milestone
1997 Taiwan factory was certified to UL USA standards for the
manufacture of multilayer boards.
1999 The new production facility (Taiwan factory) commenced operations
in February.
1
Milestone
2000 Established the Taipei office, GLOCOM, to expand oversea sales
of PCBs for both Taiwan & China factories, and
help deal the PCBA business for the customers as well.
2002 Formal operation China Eisun factory in Apr.2002
2004 GLOCOM setting up a new group deals with Metal parts, Cable &
Assembly as per customer's request, and, in 2006, using a new
brand of “GLOCOM” on the overseas PCBs.
2007 ISO 9001 Certified
2
Milestone 2008 Production (Taiwan factory) transferred to new factory in Taoyuan
Certified with QC080000 LED Products Sales Department was established
2011 ISO 14001 Certified
2012 GLOCOM turned into a global delivery organization, and focused on the
development and expansion of the core products of PCBs to provide
customers a more professional, faster service experience.
2014 A new business model of “Glocom alliance group” was managed to give
customers the best delivery time, quality, and total cost due to our offering
of the right mix of our group factories, and active sourcing on the PCBs.
2013 TS16949 in Program
3
Structure Organization Chart
Taiwan Factory
China Factory
SALES REVENUE
Organization Chart Structure
5
ENGINEERING
MANAGER MARKETING
MANAGER FINANCIAL
MANAGER
ACCOUNTING
DEPARTMENT LOGISTICS ENGINEERING
QUOTE OFFER
CAM CHECK
PCBs SALES
PCB ASSEMBLY
LED SALES TAIWAN FACTORY CHINA FACTORY
Glocom
FACTORY
MANAGEMENT
MANAGER
QUALITY
ASSURANCE
Taiwan Factory Structure
6
Quick turn Luzhu Site (Luzhu Taiwan)
HDI Luchu Site (Luchu Taiwan)
Led Lighting & Aluminum boards Gueishan Site
(Gueishan Taiwan)
Luchu Site
Establishment: 1990 Factory Area: 108,000 sq ft Employees: 360 people Production Capacity: 300,000 sq ft per month Positioning: HDI & Blind/Buried vias
Luzhu Site
Establishment: 2003 Positioning: Quick turn
Gueishan Site
Establishment: 1994 Factory Area: 84,000 sq ft Employees: 275 people Production Capacity: 300,000 sq ft per month Positioning: Led Lighting & Aluminum boards
China Factory Structure
7
High production Jiangsu Site (Jiangsu China)
Jiangsu Site
Establishment: 2007 Factory Area: 340,000 sq ft Employees: 400 people Production Capacity: 370,000 sq ft per month Positioning: MCB
High production Shenzhen Site (Shenzhen China)
Shenzhen Site
Establishment: 2001 Factory Area: 300,000 sq ft Employees: 330 people Production Capacity: 300,000 sq ft per month Positioning: Huge production
SALES REVENUE Structure
8
SALES REVENUE
0
10
20
30
40
50
60
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 YEAR
UNIT: US$ Million
Product Product
Main Customer
Product Structure
Market Distribution
Catalog Distribution
Capability
Capability Product
10
Item Status
No. of Layer 1~18 LAYER
PCB Area 24”X47” (600X1200mm)
Thick Board 0.01”X0.196” (0.25~5.00mm)
Lamination Thickness 0.003” (0.08mm)
Drilling Dimension 0.004” (0.1mm)
Copper (outer/inner Layer) 6/6 OZ
Min Line Width and Space (Outer) 0.003”/0.003” (0.076/0.076mm)
Min Line Width and Space (Inner) 0.003”/0.003” (0.076/0.076mm)
Aspect Ratio 1:8
Impedance Control Tolerance +/-10%
Min SMD Line to Line Distance 0.018” (0.46mm)
SMD Line Width 0.008” (0.2mm)
Warpage Control 0.70%
Solder Mask Registration Tolerance 0.004” (0.101mm)
Layer to Layer Tolerance 0.003” (0.076mm)
Main Customer Product
11
Consumer
Main Customer
12
Product
The compact allrounder
13
Product
Expert GPS Clock 0504
Audio/Video Matrix Switch
14
Product
enviromux-5d
GPS_MODCH12x4
Product Structure
15
Product
AL 25% 2L
25%
4L-6L 30%
8L or above 20%
Catalog Distribution
16
Product
Industrial & Emerging Industries
28%
Remote Environment
Monitoring System 24%
Communications 18%
AL MCPCB 14%
Medical 11%
Other 5%
Market Distribution
17
Product
America 54%
Europe 33%
Asia 8%
Other 5%
Policy Management Policy
Environmental Policy
Management Policy
19
Company's philosophy
• Quality First
• Faithful and Trustworthy Service
• Sincerity
• Innovation
Quality Policy
• Fully Implement Quality
Management
• Achieve Quality Assurance
• Meet customer’s requirement
HSF Policy
• Continuously destroy hazardous
material
• Meet the law and regulation and customer’s requirement
Environmental Policy Policy
20
• To create 100% customer satisfaction is our first priority.
• Through the strictest quality control, all our products are the result of striving for perfection.
Follow the Environmental Regulation Protect the Earth
R&D in Green Product Effectively Prevent Pollution
Emphasize Environmental Consciousness Everyone involves in Environmental
Protection
Keep improving Increase Environmental Quality
CERTIFICATION ENVIRONMENTAL CERTIFICATION
Q.A. CERTIFICATION
ENVIRONMENTAL CERTIFICATION CERTIFICATION
22
(ISO 14001) ( ISO 9001)
Q.A. CERTIFICATION
23
CERTIFICATION
(UL FILE)
Q.A. CERTIFICATION
23
CERTIFICATION
(UL FILE)
Reference QA Dept. Organization Chart
Outgoing inspection flow chart
Customer complaint process
Production Process
LED Product
QA Dept. Organization Chart Reference
26
QUALITY
ASSURANCE DEPT.
QUALITY
INSPECTION DEPT.
QUALITY
ASSURANCE
DEPT.
IN-COMING QUALITY CONTROL
IN-PROCESS QUALITY CONTROL
OUTGOING QUALITY CONTROL
SUBCONTRACT QUALITY CONTROL
RELIABILITY TEST
MEASURING EQUIPMENT CALIBRATION
AFTER-SERVICE AGENT
Outgoing Inspection Process
27
Finished Good
100% Visual
Inspection
Baking
Packing
Sampling before Shipment
Outgoing
Sampling before Shipment
M.R.B Action Plan
Scrapped
Rework
Reject
Accept
Reject QA
Analysis
Reject
Accept
Reference
Customer Complaint Process
28
Customer Response
Issue Report
Discussion Meeting
Defect Analysis
Amendment Report
Issue Corrective
Action Report to
Customer
FILE
Sales & Marketing Dept.
QC & Engineering Dept.
Engineering
Sales & Marketing
QA Production
QA Dept.
Sales
Dept.
Procedure Responsible Unit Procedure Responsible Unit
Reference
Production Flow Chart
29
OP & CAM
Planning
Issue
Tooling Hole
D/F Etching
Peel the film
Mid-inspection
Brown
Oxidation
Lamination Drilling
De-burr
PTH
D/F
Pattern Plating
Peel the film
Etching
Peel the tin
Mid-inspection
Solder Mask Legend
Finishing
Profiling
E-test
QC OQC
Packing
Shipment
Reference
30
LED indoor lighting
Portable LED bicycle light
Reference