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About yStats.com
GLOBAL ONLINE PAYMENT METHODS 2013 -
SECOND HALF 2013Publication Date: November 2013
About yStats.com
yStats.com provides secondary market research.
Market reports by yStats.com inform top managers about recent market trends and assist with strategic company decisions.
yStats.com has been committed to researching up-to-date, objective and demand-based data on markets and competitors from
various industries since 2005.
In addition to reports on markets and competitors, yStats.com also carries out client-specic research.
Clients include leading global enterprises from various industries including B2C E-Commerce, electronic payment systems, mail
order and direct marketing, logistics as well as banking and consulting.
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Global Online Payment Methods 2013 - Second Half 2013
General Information
Online and mobile payment methods continue global growth.
Hamburg-based secondary market research company yStats.com has released a new report titled
Global Online Payment Methods 2013 Second Half 2013. The report indicates that the practice ofonline payment continues its inexorable growth, driven by fast growing worldwide E-Commerce. Recentimprovements in security and convenience of payments are expected to spur further growth.
Several developments in recent months point to increased competition on global online and mobile paymentmarkets: Visa, MasterCard and American Express have proposed a new security standard for online payments;startups such as SumUP and iZettle have introduced a payment service below the standard merchant fee; PayPallaunched an improved application for its mobile wallet; and Google Wallet launched a physical prepaid card. Further,the virtual currency Bitcoin has been gaining increased attention of consumers, merchants, payment providers, andgovernments.
The report also indicates that consumers globally are showing interest in mobile payments: mobile device userssurveyed say they plan to make future mobile payments, especially in emerging markets. Mobile payments areforecasted to reach over EUR 150 billion worldwide in 2013, with strong double-digit growth for the next fouryears. Growth of non-banking mobile payments is projected to be stronger than banking payments, but the latter
will continue to dominate through 2014. Forecasts for NFC payments growth have been decreased due to lower thanexpected acceptance. Growth rates, however, are expected to take off after 2016.
Acceptance and modes of online and mobile payment vary by region.
In North America, mobile payment transactions are expected to reach almost EUR 30 billion in value in 2013, up bymore than +50% from the previous year. However, mobile payments at point of sale in the USA grew less rapidly thanexpected, resulting in lower forecasts for mobile proximity payment, though triple-digit growth is still expected. InCanada, more than three quarters of online shoppers used credit card to pay for their purchases in 2013 and mobilebanking was gaining in popularity, reaching a third of smartphone users.
In Latin America, development of online payments is encouraged by increasing banking coverage and onlineshopping. Governmental regulations also are stimulating growth. In May 2013, the Brazilian government issuednew regulations to facilitate mobile electronic payments. By far the most used payment method in B2C E-Commercein 2012 in Brazil was credit card, followed by local banking method Boleto Bancario. In Argentina, about 10% of
Internet users used mobile banking or mobile wallet. In Peru, mobile payment is regarded as a tool for nancialinclusion, as mobile phone penetration is much higher than banking coverage. In Colombia, the value of onlinepayment transactions is forecasted to grow by a double digit rate this year compared to 2012. Credit card penetrationincreased in Mexico in 2013, creating a potential for further development of online payments.
Key Findings (1 of 2)
Product DetailsLanguage: English
Format: PDF & Power Point
Number of Pages/Charts: 172
Covered Country:
North America: USA, Canada
Latin America: Brazil, Argentina, Colombia, Mexico, Peru, Venezuela
Central Europe: Germany, Austria, Switzerland
Western Europe: UK, France, Italy, Netherlands, Spain
Eastern Europe: Russia, Estonia, Poland, Turkey, Ukraine
Scandinavia: Denmark, Norway, Sweden
Asia: Asia-Pacic, Japan, South Korea, China, India,Thailand, Taiwan
Oceania: Australia, New Zealand,
Middle East: Middle East, Saudi Arabia
Africa: South Africa, Kenya, Nigeria, Uganda, Zimbabwe
Prices
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Global Site License: 11,850 (excl. VAT)
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Global Online Payment Methods 2013 - Second Half 2013
Online and mobile payment methods continue global growth.
In Germany, invoice and PayPal were the two most preferred payment methods in B2C E-Commerce. Mobile paymentsare increasing with slightly above 10% of consumers using mobile payments in parking or ticketing terminals and POSat least once in 2012. In Austria and Switzerland, the majority of online shoppers used invoice to pay in online shops,with credit cards in second place.
In the UK, online shoppers are increasingly paying with debit cards, with online debit card spending overtaking thatof credit card in 2012. Regarding mobile payments, around two thirds of consumers in the UK have not yet used it,but have heard of it, and slightly above 10% used it at least once. In France, three of the major banks cooperatedto launch an online payment system Paylib in September 2013, an inter-bank alternative to PayPal. The potentialof mobile payment in France is indicated in that several millions of NFC capable mobile devices are in use and over100,000 retail stores had NFC terminals by September 2013. Credit card is expected to remain the dominant payment
method in B2C E-Commerce in Italy through 2013. In the Netherlands, around three quarters of online shopperspreferred to pay via a local online banking solution iDEAL in 2012, making it the dominant payment method in DutchB2C E-Commerce and M-Commerce. In Spain, several players launched mobile payment solutions, including NFCpayments.
Online and mobile payment increased in Eastern Europe also. Online payments in Russia are close to reaching EUR 10billion in 2013, growing by at double digit growth rates, though cash on delivery prevailed, used by over half of onlineRussian shoppers in 2013. Cash still dominates in Poland and Ukraine also, but online and mobile payment growsrapidly. Six major Polish banks cooperated in July 2013 to create a mobile POS payment system. In Estonia, creditcards were popular in domestic E-Commerce and debit cards in cross-border E-Commerce. In Turkey, in the rst threequarters of 2013, the number of online payment transactions made with domestic cards reached a value of over EUR10 billion and the number of mobile banking users doubled.
In Scandinavia, the most used payment method among online shoppers in Denmark in 2013 was Credit or Debit Card.In a sample month early this year the majority of online shoppers in Finland preferred direct payment through bank
in B2C E-Commerce, while in Norway over half of online shoppers preferred to pay with credit or debit card and thepayment method most preferred by online shoppers in Sweden was invoice.
Online payment is increasingly accepted throughout Asia. In China, authorities issued 250 licenses to thirdparty online payment operators by July 2013, but international player PayPal was still waiting for one. The methodmost preferred by online shoppers was domestic third party online payment. The largest company on the market wasAlipay, followed by Tenpay. In 2013, close to a third of mobile device users in China used mobile payments.
In Japan and South Korea, the most used payment method in B2C E-Commerce was credit card. The paymentmethod most preferred by online shoppers in India in 2013 was cash. In 2012, number of online banking usersin Thailand reached over 5 millions. In Taiwan, nancial regulators were working on legal framework for thirdparty online payments, while banks gained permission to operate them. The mobile payments market in Taiwanis forecasted to grow annually by a double-digit rate between 2013 and 2017.
In Australia, in 2013, the share of credit cards, debit cards and specialized payment providers on online payments
number reached almost a third, while the most used online payment method was online banking. Meanwhile, morethan a half of individuals in New Zealand paid for E-Commerce purchases online last year.
In the Middle East, cash on delivery was by far the most used payment methods in B2C E-Commerce. Its share wasforecasted to decrease by 2015, but still remain more than 50%.
In South Africa, cash was the most used payment method in B2C E-Commerce in July 2013, followed by mobilepayment. In Uganda and Kenya mobile payment was dominant, while in Nigeria credit card was slightly more usedthan cash on delivery.
Key Findings (2 of 2)
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1. MANAGEMENT SUMMARY
2. GLOBAL
Online and Mobile Payment Trends and News aboutPlayers, H2 2013
Value of Mobile Payment Transactions,in USD billion, and in % CAGR, 2012 & 2014f
Value of Mobile Payment Transactions,in USD billion, and in % CAGR, 2012, 2013f, 2017f
Breakdown of Mobile Payment Transaction Value,by Type, in %, 2013f & 2017f
Number of Mobile Payment Transactions,
in billion, and in % CAGR, by Bank Providers,Non-Bank Providers and Total, 2010-2014f
Number of Mobile Payment Users, in millions, andin % CAGR, 2012, 2013f, 2017f
Share of Mobile Internet Users Using MobilePayments and Planning to Use Mobile Payment
Within the Next 12 Months, in %, by Total,Mature Markets and Emerging Markets, 2013
Share of Consumers Who Would Prefer to Pay withSmart/Mobile Phone or Tablet over Payment withWallet, in %, by Selected Countries, 2013
3. NORTH AMERICA
3.1. NORTH AMERICA (REGIONAL)
Mobile Payment Transactions Value, in USD billion,2012 & 2013f
3.2. USA (TOP COUNTRY)
Online and Mobile Payment Trends and News about
Players, H2 2013
Proximity Mobile Payment Transaction Value,in USD billion and in % Annual Growth,September 2012 Forecast for 2011-2016f, and July
2013 Forecast for 2011-2017f
Proximity Mobile Payment Transaction Users,
in millions and in % of Mobile Phones Users,in % Y-o-Y Change and Average Spending per User,in USD, September 2012 Forecast for 2011 - 2016f
and July 2013 Forecast for 2011 - 2017f
3.3. CANADA
Share of Online Shoppers Paying with Cards
Online, by Credit and Debit Cards, in %, 2013e Share of Smartphone Owners Using Mobile
Banking, in %, 2011 & 2013
4. LATIN AMERICA
4.1. LATIN AMERICA (REGIONAL)
Online and Mobile Payment Trends andNews about Players, H2 2013
Online Banking Penetration, in % of Internet
Users, by Selected Countries, March 2013
Share of Consumers Who Would Prefer to Pay
with Smart/Mobile Phone or Tablet over Paymentwith Traditional Wallet, by Argentina, Brazil, andMexico, in % of Consumers , 2013
Mobile Banking and Mobile Wallet Penetration,in % of Internet Users, by Argentina, Brazil, Chile,
Colombia and Mexico, 2012
4.2. BRAZIL (TOP COUNTRY)
Mobile Payment Trends and News about Players,H2 2013
Payment Methods Used in B2C E-Commerce,in % of Online Shoppers, 2012
Payment Methods Used in B2C E-Commerce,by Income and Age Goups, in % of Online
Shoppers in Each Group, 2012 Payment Methods Used in B2C E-Commerce,
by Gender, in % of Male and Female OnlineShoppers, 2012
Breakdown of Online Payment Market, by Methods,in %, 2012
Market Share of Credit Cards and Boleto,in % of B2C E-Commerce Purchases, by Selected
Product Categories, 2012
Average Ticket Value in Selected B2C E-Commerce
Product Categories, by Boleto Bancario and CreditCard, in BRL, 2012
Conversion Rates in Selected B2C E-CommerceProduct Categories, by Boleto Bancario and
Credit Card, in %, 2012
4.3. ARGENTINA
Mobile Banking and Mobile Wallet Penetration,in % of Internet Users and Preferred MobilePayment Provider, in % of Internet Users
Interested in Mobile Wallets, 2012
4.4. COLOMBIA
Online and Mobile Payment Trends, H2 2013and Value of Online Payment Transactions,in USD billion, 2012 and 2013f
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4. LATIN AMERICA (CONT.)
4.5. MEXICO
Online and Mobile Payment Trends andNews about Players, H2 2013
Breakdown of B2C E-Commerce Transactionsby Payment Methods, in %, 2012
Share of Consumers Preferring Payment withSmart/Mobile Phone or Tablet over Payment
with Wallet, in %, Compared to Other SelectedCountries, 2013
4.6. PERU
Online and Mobile Payment Trends andNews about Players, H2 2013
4.7. VENEZUELA
Online Payment Trends and News about Players,H2 2013
5. EUROPE (REGIONAL)
Breakdown of Payment Transactions,
Including Alternative Payment Methods, in %,2010, 2015f, 2020f
Breakdown of Payment Industry Revenues,Including Alternative Payment Methods, in %,2010, 2015f, 2020f
Share of Mobile Banking Users on Internet Users,in %, by Selected Countries and Regional,
May 2013
Online Banking Penetration on Individuals
in the EU, by Country, in %, 2008 2012
6. CENTRAL EUROPE
6.1. GERMANY (TOP COUNTRY)
Online and Mobile Payment Trends andNews about Players, H2 2013
Online Payment Methods Ranked by ConsumersCondence in Possibility of Refund in Case of
Purchase Return, in % of
Online Shoppers, June 2013
Breakdown of the Most Preferred Payment Method
in B2C E-Commerce, in % of Online Shoppers,Q1 2013
Reaction of Online Shoppers When Their MostPreferred Payment Method is Not Offered by anOnline Shop, by Invoice, Direct Debit, Credit Card
and PayPal, in % of Online Shoppers Who PreferRelevant Method, Q1 2013
6.1. GERMANY (TOP COUNTRY)(CONT.)
Breakdown of Online Shoppers Actions if PreferredPayment Method is Not Offered in Online Shop,
in % of Online Shoppers, 2012
Breakdown of Condence in Security of OnlinePayment Methods, in % of Online Shoppers,Q1 2013
Top 3 Most Offered Payment Methods inB2C E-Commerce, in % of Online Shops, 2013
Mobile Banking Users, by Eastern and Western
Region, in % of Smartphone Owners, and Mobile
Banking Activities, in % of Smartphone Owners,2013
Breakdown of Experience with Mobile Payments,in % of Consumers, 2012
Used Mobile Payment Methods,in % of Mobile Payment Users, 2012
Used Mobile Payment Methods,
in % of Consumers, 2011 2013
Top 10 Payment Methods Used in Mobile App
Stores, in % of Consumers who Made Purchasesin Mobile App Stores, 2012
6.2. AUSTRIA
Payment Methods Used in B2C E-Commerce, in %
of Online Shoppers, 2012
6.3. SWITZERLAND
Payment Methods Used in B2C E-Commerce, in %of Online Shoppers, 2012
7. WESTERN EUROPE
7.1. WESTERN EUROPE (REGIONAL)
Value of Mobile Payment Transactions,in USD billion, 2012& 2013f
7.2. UK (TOP COUNTRY)
Online and Mobile Payment Trends andNews about Players, H2 2013
Breakdown of Total Number of Online CardTransactions, by Credit and Debit Cards, in %,
2009 2012
Value of Online Card Spending, in GBP billion,
2011&2012
Awareness of Contactless Mobile Payments,
in % of Consumers, April 2013
Perception of Benets of Contactless MobilePayments, in % of Consumers,May 2012 & April 2013
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7. WESTERN EUROPE (CONT.)
7.2. UK (TOP COUNTRY) (CONT.)
Perception of Limitations of ContactlessMobile Payments, in % of Consumers,May 2012 & April 2013
7.3. FRANCE (TOP COUNTRY)
Online and Mobile Payment Trends andNews about Players, H2 2013
Payment Methods Most Used in B2C E-Commerce,in % of Online Shoppers, H1 2013
Number of NFC-Enabled Mobile Devices,
in millions, June 2012 & September 2013
Number of Contactless Payment Cards, in millions,
April 2013, July 2013 & September 2013
Number of Retail Stores with NFC Terminals,
in thousands, April 2013, July 2013 & September2013
7.4. ITALY
Breakdown of B2C E-Commerce Sales by Payment
Methods, by Credit Card, PayPal and Other, in %,2011, 2012 & 2013e
Breakdown of Payment Methods inB2C E-Commerce Other Than Credit Card andPayPal, in % of B2C E-Commerce Sales, 2011,
2012 & 2013e
Share of B2C E-commerce on Total Credit CardSpending, in %, 2012
Reasons for Not Shopping Online, Incl. Concernsabout Online Payment, in % of Internet Userswho do not Shop Online, 2012
Breakdown of Positive Perception of OnlinePayments, in % of Online Payment Users, 2013
Mobile Payment Transaction Value, in EUR million,
2010, 2011, 2012
Breakdown of Mobile Payment Transaction Value
by Type, in %, 2010, 2011, 2012
7.5. NETHERLANDS
Online and Mobile Payment Trends andNews about Players, H2 2013
Breakdown of Preferred Online Payment Methods
in B2C E-commerce, in % of Online Shoppers,2012
7.6. SPAIN
Mobile and Online Payment Trends and News aboutPlayers, H2 2013
8. EASTERN EUROPE
8.1. RUSSIA (TOP COUNTRY)
Online and Mobile Payment Trends andNews about Players, H2 2013
Payment Methods Used in B2C E-Commerce,in % of Online Shoppers, July 2013
Online Payment Transactions Value, in RUB billion,2011 & 2013f
Online Payment Penetration Rate, by Gender,
in % of Consumers in the Relevant Group,March 2013
Online Payment Activities of Daily Internet Users,August 2013
Categories of Online Payments Made by Users,in % of Online Payment Users Groupedby Experience with Online Payment in Years,
March 2013 Share of Consumers Preferring Payment with
Smart/Mobile Phone or Tablet over Payment withWallet, by Total, Gender, Age, Household Income,
Education, in % of Consumers in Relevant Group,June 2013
8.2. ESTONIA
Value and Number of Domestic E-CommerceCard Transactions, by Debit and Credit Cards
and Total, in EUR million and in thousands,Q2 2012 - Q3 2013
Value and Number of Cross-Border E-CommerceCard Transactions, by Debit and Credit Cardsand Total, in EUR million and in thousands,
Q2 2012 - Q3 2013
8.3. POLAND
Most Used Payment Methods in B2C E-Commerce,
in % of Online Shoppers, 2011 & 2012
Breakdown of Most Preferred Payment Methodsin B2C E-Commerce, in % of Online Shoppers,2011 & 2012
Mobile Payment Trends and News about Players,H2 2013
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8. EASTERN EUROPE (CONT.)
8.4. TURKEY
Number of Online Payment Transactions withCards, by Domestic Transactions, International
Transactions and Total, in millions,Q1 2011 - Q3 2013
Value of Online Payment Transactionswith Cards, by Domestic Transactions,International Transactions and Total, in TRY billion,
Q1 2011 - Q3 2013
Number of Mobile Banking Users, in millions,
June 2012 & June 2013
Total Number of Financial Transactions Made withMobile Banking, in millions, June 2013
Number of Card Transactions Made withMobile Banking, in millions,June 2012 & June 2013
Mobile Banking Activities, in % of Mobile BankingUsers, June 2013
8.5. UKRAINE
Online and Mobile Payment Trends andNews about Players, H2 2013
Payment Methods Used in B2C E-Commerce,in % of Online Shoppers, 2012
Value of E-Money Payment Transactions,in UAH million, Q1 2012 & Q1 2013
9. SCANDINAVIA
9.1. DENMARK
Breakdown of Most Used Payment Methods inB2C E-Commerce, in % Online Shoppers, Q2 2013
Breakdown of Most Preferred Payment Methodsin B2C E-Commerce, in % Online Shoppers,January 2013
9.2. FINLAND
Breakdown of Most Preferred Payment Methodsin B2C E-Commerce, in % Online Shoppers,January 2013
9.3. NORWAY
Breakdown of Most Preferred Payment Methods
in B2C E-Commerce, in % Online Shoppers,January 2013
9.4. SWEDEN
Breakdown of Most Preferred Payment Methods
in B2C E-Commerce, in % Online Shoppers,January 2013
10. ASIA
10.1. ASIA-PACIFIC (REGIONAL)
Value of Mobile Payment Transactions,in USD billion, and in % CAGR, 2012, 2013f, 2016f
10.2. JAPAN (TOP COUNTRY)
Payment Methods Used in Domestic
B2C E-Commerce, in % of Online Shoppers, 2012
Payment Methods Used in Cross-BorderB2C E-Commerce, in % of Online Shoppers, 2012
10.3. SOUTH KOREA (TOP COUNTRY)
Breakdown of E-Commerce Salesby Payment Method, in %, Q2 2012 vs. Q2 2013
10.4. CHINA (TOP COUNTRY)
Online and Mobile Payment Trends andNews about Players, H2 2013
Number of Online Payment Users, in millions and
in % Share of Internet Users,December 2012 & June 2013
Third Party Online Payment Trade Volume,in CNY trillion and in % Annual Growth,2010 - 2015f
Number of Registered Third Party Online PaymentAccounts, in billions and in % Annual Growth,
2010-2015f
Mobile Payment Trade Volume, in CNY billion andin % Annual Growth, 2010-2015f
Number of Registered Mobile Payment Accounts,in millions and in % Annual Growth, 2010-2015f
Breakdown of Preferred Payment Methodsin Cross-Border B2C E-Commerce, in % of OnlineShoppers, 2013
Breakdown of Third-Party Online Payment Market,
by Players, in %, Q2 2013
Breakdown of Third Party Mobile Payment Market,
by Players, in %, Q3 2013
Share of Mobile Payment Users on Total MobileDevice Users, in %, and Breakdown of Frequencyof Mobile Payment Usage, in % of Mobile DeviceUsers, 2013
10.5. INDIA
Breakdown of Most Preferred Payment Methods
in B2C E-Commerce, in % of Online Shoppers,
June 2013
Share of Online Shoppers Using Credit Card inB2C E-Commerce, 2011 & 2012
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10. ASIA (CONT.)
10.6. THAILAND
Number of Online Banking Users, in millions,2010-2012
Number of Mobile Banking Users, in millions,2010-2012
10.7. TAIWAN
Online and Mobile Payment Trends andNews about Players, H2 2013
Value of Mobile Payments, in USD million,2013e & 2017f
11. OCEANIA
11.1. AUSTRALIA
Breakdown of Number of Online Payment
Transactions, by Method, in %, 2012/2013
Breakdown of Value of Online PaymentTransactions, by Method, in %, 2012/2013
Growth in Number of Online Payment Transactions,
by Payment Method and Total, in %, 2012/2013
Growth in Value of Online Payment Transactions,by Payment Method and Total, in %, 2012/2013
11.2. NEW ZEALAND
Share of Individuals Who Pay for Purchases Online,
by Gender, in %, 2012
Share of Individuals Who Pay for Purchases Online,
by Age Group, in %, 2012 Breakdown of Monthly Value of Online Payments
for Purchases Made Online, in % of OnlineShoppers Who Paid Online, September 2012
12. MIDDLE EAST
12.1. MIDDLE EAST (REGIONAL)
Breakdown of Payment Methods Used in
B2C E-Commerce, in %, 2012 & 2015f
12.2. SAUDI ARABIA
Breakdown of Payment Methods Used in DomesticB2C E-Commerce, in %, 2012
Breakdown of Payment Methods Usedin Cross-Border B2C E-Commerce, in %, 2012
Breakdown of Payment Methods Used inM-Commerce, by Purchases Made on Tablets and
Smartphones, in %, 2012
13. AFRICA
13.1. SOUTH AFRICA (TOP COUNTRY)
Payment Methods Used in B2C E-Commerce,
in % of Online Shoppers, July 2013
Share of Consumers Preferring Paymentwith Smart/Mobile Phone or Tablet overPayment with Wallet, in %, Compared to
Other Selected Countries, 2013
13.2. KENYA
Payment Methods Used in B2C E-Commerce,in % of Online Shoppers, July 2013
13.3. NIGERIA
Payment Methods Used in B2C E-Commerce,in % of Online Shoppers, July 2013
13.4. UGANDA
Payment Methods Used in B2C E-Commerce,
in % of Online Shoppers, July 2013
13.5. ZIMBABWE
Value of Mobile and Internet Payments,Compared to Other Non-Cash Payments,
in USD million, Q3 2012 - Q2 2013
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Samples
Global Online Payment Methods 2013 - Second Half 2013
SAMPLE OUTPUT: STATISTIC
We deliver the facts you make the decisions
RESEARCH ON INTERNATIONAL MARKETS
Morocco (49%) was the African country with the highest Internet
penetration in December 2011, followed by the Seychelles and Tunisia.
Africa: Top Internet Countries, Rank 1-10, by Internet Penetration, in % of Population, December 2011
38,0%
49,0%
36,3%
Tunisia
Seychelles
Morocco
International Sales Users / ShoppersProductsShares PlayersTrends
10
Source:to be mentioned in the report
36,0%
25,5%
26,4%
29,0%
28,8%
24,8%
17,3%
0% 25% 50% 75%
Sao Tome & Principe
Mauritius
Kenya
Egypt
Cape Verde
Nigeria
Reunion (FR)
SAMPLE OUTPUT: COMPANY PROFILE
We deliver the facts you make the decisions
RESEARCH ON INTERNATIONAL MARKETS
In Q3 2012, multi-channel mass merchant Magazine Luiza generated
12% of its total revenues through online sales.
Brazil: Profile of Magazine Luiza
18
N am e o f Co mp an y M ag az in e L ui za S .A.
Headquarters Franca, Sao Paulo, Brazil
Major Online Shop www.magazineluiza.com.br
CompanyType Multi-Channel Retailer
Product Range Mass Merchant
Financial Data Consolidated gross revenues of BRL 2.2 billion inQ3 2012, up by +15.2% from Q3 2011
Online sales of BRL 269 million in Q3 2012, up by +25.5% from Q3 2011
E-Commerce related News
MagazineLuizalauncheditsimprovedonlineshopinNovember 2012, which aims at ensuring customer responsiveness
through close contact . On thenew website, product categor ies are organized by color and stores. Furthermore,
customers receive recommendations based on their browsing and purchasing behavior. The new website also features
higher browser and mobile device compatibility and claims to be faster than any other E-Commerce site in Brazil.
InNovember2012,MagazineLuizadiversif ieditsonlineof fering by opening a virtual florist. Besides buying flowers for
specific categories such as birthdays and apologies, customers can order additions such as chocolates and books to go
with the flowers.
InQ32012,onlinesalesaccountedfor12%of totalrevenuesof Magazine Luiza.
International Sales Users / ShoppersProductsShares PlayersTrends
Source:to be mentioned in the report
SAMPLE OUTPUT: RANKING SAMPLE OUTPUT: TRENDS
We deliver the facts you make the decisions
RESEARCH ON INTERNATIONAL MARKETS
The number of mobile Internet users in Japan is estimated to
increase to 93 million in 2016, up from 66 million in 2012.
3
Japan: Mobile Internet Users, in millions and in % of Country Population, 2010-2016f
inmillions
in%o
fCountryPopulation
International Sales Users / ShoppersProductsShares PlayersTrends
6066
74
8087
93
55
44%47%
52%
58%
63%
69%74%
0
20
40
60
80
100
120
140
2010 2011 2012f 2013f 2014f 2015f 2016f
0%
10%
20%
30%
40%
50%
60%
70%
80%
Number of Mobile Internet Users Percentage of Country Population
Definition: mobilephoneusers of anyage, who access theInternet from a mobilebrowseroran installedapplicationat least oncepermonth; excludes SMS, MMS, IM
Source:to be mentioned in the report
We deliver the facts you make the decisions
RESEARCH ON INTERNATIONAL MARKETS
1515
French online travel revenue (+16%) grew stronger between January
and September 2011 than French B2C E-Commerce revenue (+12%).
France: Online Travel Trends, 2011
Between January and September 2011, onlinetravel revenuein France increased by +16%, which is a stronger growth than
that of B2C E-Commerce as a whole (+12%). Growth in French online travel was mainly driven by Voyages-sncf.com, as
reported by LEcho Touristique.
In Q1 2011, travel sales had increased by +12% and +20% in Q2, followed by a growth of +15% in Q3 2011, despite the
financial crisis and the Arab Spring. In total 2011, online travel salesin France amounted to EUR 12 billion, up from EUR
10.7 billion in 2010.
The Internetwas very popular among French travelers in 2011. 59% of them gather information online before booking a trip.
56% of French travelers bought travel services online, while 22% exclusively purchased their travel services online, according
to Fevad.
The average travel-related online shopping basket was EUR 291 in France, three times higher than the average E-Commerce basket in the country.
35% of French online travel shoppers bought train tickets and 23% booked tickets for other transportation services. A further
31% also made online reservations for hotels and other accommodations, while 20% used the Internet to find rental services.
Furthermore, Travel and Holiday Accommodation was the leading sector in French B2CE-Commercein 2011, reaching
higher sales than the next four top sectors combined.
After Malaysia, France was the market with the second highest growthin reach ofairlinescategory, reaching 12.2% growth
in February 2011.
International Sales Users / ShoppersProductsShares PlayersTrends
Source: tobe mentionedinthe report
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Methodology
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General Methodology of our Market Reports:
The reports include the results of secondary market research: By using various sources we ensure maximum objectivity for all
obtained data. As a result companies get a precise and unbiased impression of the market situation.
Cross referencing of data was conducted in order to ensure validity and reliability.
The reports contain a Management Summary, summarizing the main information provided in each chapter.
Besides providing information on the specic topic, every chart contains an Action Title, which summarizes the main statement
of the chart and a Sub Title, which gives information about the country, the topic, the unit or currency, and the time period the
dataon the chart refers to.
Furthermore, the source of information and its release date are provided on every chart. It is possible that the information included
in one chart is derived from several sources. Then, all sources are mentioned on the chart.
If available, additional information about the data collection, for example the time of survey and number of people asked, is
provided in the form of a note. In some cases, the note (also) contains additional information needed to fully understand the con-
tents of the respective data.
When providing information about amounts of money, local currencies were mostly used. When referencing them in the Action
Title, the EUR values are also provided in brackets. The conversions are always made using the average currency exchange ratefor
the respective time period. Should the currency gure be in the future, the average exchange rate of the past 12 months is used.
The reports include mainly data from the last 12 months. The exact publication dates are mentioned in every chart.
Methodology for our Online Payment Reports:
The Global Online Payment Methods 2013 - Second Half 2013 report by yStats.com is produced in a holistic approach to contain
relevant information about methods, trends, transaction volumes, users and important player news in global online payment market.
This report covers the global online payment market. It takes into account a wide denition of online payment, including mobile
payment.
All major global regions are covered, while data availability varied across the markets.
Selected key markets, including the US, Brazil, the UK, France, Germany, Russia, and China, are represented in a larger scope.
Other key markets such as Japan, South Korea and South Africa are covered in a smaller scope due to lower data availability.
Besides country data, global and regional data is also included.
Cross referencing of data was conducted in order to ensure validity and reliability.
Depending on data availability, the following types of market information are presented: online and mobile payment trends,
relevant news about players, such as banks, payment providers, merchants, telecommunications companies, new regulations of
online and mobile payments, the most used and most offered payment methods in B2C E-Commerce and M-Commerce, number
and volume of online and mobile payment transactions, information about online and mobile payment users.
The report includes the most recent data, published in the period from May 2013 to November 2013.
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Selected Reports
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Report Publication Date Price (excl. VAT)*
Global Online Payment Methods 2013 - First Half 2013 April 2013 4,450
Global B2C E-Commerce Market Report 2013 March 2013 5,450
Global B2C E-Commerce Sales & Shares Report 2013 July 2013 2,950
Europe B2C E-Commerce Report 2013 September 2013 3,950
Asia B2C E-Commerce Report 2013 February 2013 4,450
Latin America B2C E-Commerce Report 2013 November 2013 2,450
Middle East Internet & B2C E-Commerce Report 2012 June 2012 2,765
Africa Internet & B2C E-Commerce Report 2012 May 2012 2,415
Global Clothing B2C E-Commerce Report 2013 July 2013 3,950
Europe Clothing B2C E-Commerce Report 2013 July 2013 2,450
Selected References
Internet, Retail, Consulting, Finance and Other Companies
Internet Companies: Retail Companies: Finance Companies:
Google OTTO Group Credit Suisse
Amazon Costco Morgan Stanley
eBay Tchibo direct Bank of America Merrill Lynch
Avira Diesel Goldman Sachs
Skype Citigroup
Digital River Oppenheimer & Co.
First Data
Citrix Online
Wirecard
1 & 1 Consulting Companies: Other Companies:
Skrill / Moneybookers Deloitte BASF
Deutsche Telekom Boston Consulting Group Red Bull
CyberSource Accenture Lego
bwin Interactive Entertainment Bain & Company Beiersdorf
Brightcove Xerox
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