Global New Hire Guide Page 1 Global New Hire Guide Ed 09 13 2016
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Global New Hire Guide Page 1
Global New Hire Guide
Ed 09 13 2016
Global New Hire Guide Page 2
Global New Hire Guide
Welcome to AIG! We’re happy you have chosen to join us.
There’s going to be a lot of information coming at you in your first few months at our
company – from policies and procedures to the location of your favorite coffee spot.
This guide will help keep you on track as you work to become a productive and
successful member of our team.
To start, use the following space to keep a record of frequently requested information.
Can’t find this information in your orientation materials? Your manager or peer partner
can assist you.
______________________________________________________
Global
Employee
ID No.:
___________________
Phone #:
_______________________
Job Title:
___________________
Address:
_______________________
Business
Unit:
___________________
Computer
User Name:
_______________________
Region:
___________________
Computer
Domain:
_______________________
Function:
___________________
Technology
Support
Contact:
_______________________
Job
Family:
____________________
Global Job
Grade:
_______________________
_______________________________________________________
Don’t hesitate to reach out to your manager to discuss not only your job role, goals, and
responsibilities, but also to equip you with the resources necessary to be successful at
AIG. He or she will provide you with all of your first day/week needs such as a tour of
your surroundings and assigning you a peer partner for additional support.
Contact your peer partner to get a better picture of the work environment here and to
make connections with the right people to support you in your role. Throughout your
first 3 months, both your manager and your peer partner will have continuous, frequent
contact with you to introduce our policies and programs.
We are One AIG. We are glad to have you on our team.
Welcome!
Global New Hire Guide Page 3
From Your BIG (first) Day to the End of the First Week
Your first day will be exciting for sure - perhaps even a little scary. It’s also a fresh start. During your first week, you will begin to identify your personal brand. We will be there to guide and support you in fulfilling those aspirations.
To ensure your successful orientation, by the end of your first week, you should have completed the activities listed below. Didn’t happen? Don’t worry. Talk to your manager or peer partner if something was missed.
Check √
Activity Support/Contact
Complete/submit remaining new hire paperwork.
Talent Acquisition/ HR Shared Services
(HRSS)
Meet with your manager. Discuss your role and responsibilities. Learn how you will support your team in reaching the goals for your unit.
Manager
Meet your peer partner to get a sense of what day- to-day life is like in your location.
Don’t have one yet? Make sure your manager assigns you a Peer Partner.
Peer Partner
Meet your new team members and discuss their projects and responsibilities.
Manager/Peer Partner
Tour your new surroundings, including building entrances, building hours, and emergency exits.
Let your manager know right away if something is missing from your workspace, like a telephone or computer.
Manager/Peer Partner
Review dress code, attendance policy, code of conduct, and holiday policies for your location.
Learn these things sooner rather than later. Manager/Peer Partner
Walk through your manager’s expectations for your performance, along with key deliverables.
Manager
Explore to learn how we are transforming Simplify AIGAIG into a leaner, more focused, and more profitable company.
Manager
Learn your department’s structure, culture, strategic plans, and objectives.
Manager/Peer Partner
Become aware of the systems, programs, and software needed in your role.
If you need technical support, contact your local Help Desk.
Manager/Peer Partner
Visit your business unit/function’s website on AIG Contact.
Manager/Peer Partner
Review the Giving Back section of AIG Contact to learn about programs available to you.
Manager/Peer Partner
Log into Talent Connection and enroll in the New Hire Experience curriculum.
In some locations, new hires will be automatically enrolled once they
receive access to Talent Connection. Look under My Assigned
Training on the Talent Connection home page.
Manager/Peer Partner
Complete the Global Welcome to AIG eLearning course in Talent Connection.
Manager/Peer Partner
Use this space to capture thoughts, key items, or other ideas
you gather during this time.
Global New Hire Guide Page 4
From the End of Your First Week through Your First Month
By now, things should start feeling familiar. You’ve settled into a communciation
pattern that works. You know where the printer is. Your support contacts are
clearly identified. Now, you’ll want to take some definitive actions towards
clarifying and accomplishing your goals.
The following activities will support your success here at AIG. If you complete
what is laid out below, you should feel capable and confident that you can
accomplish what has been set out for you. We want you to be comfortable in
your new surroundings!
Check √
Activity Support/Contact
Have a discussion with your manager on company benefits, time & pay, employee information, emergency and contact numbers. Review associated systems.
Manager/ Human Resources
Visit key websites on AIG Contact to familiarize yourself with programs and procedures outside of your area:
Diversity and Inclusion
Learning & Development
Partnering for Success
Workday
Peer Partner
Create your Professional Profile and your Career Profile in Workday. For assistance, download and review How to Create or Modify a Career Profile in Workday and/or How to Create a Professional Profile by Uploading Your Linkedin Info
Manager/Peer Partner
Review the 18 Behaviors That Matter, found in Partnering for Success.
Manager
Complete the Conversational Excellence Challenge Peer Partner
Create your performance goals in Workday. Begin by reviewing Goal Setting resources in Partnering for Success and the Goal Setting Conversation materials in Conversational Excellence/Types of Conversations.
Partnering with your manager:
Create your goals, entering them in Workday
Meet regularly to review your goals throughout the performance window. Make adjustments as needed to reflect changes in focus or direction.
Manager
Complete activities and learning in Welcome to AIG and Month 1 of the New Hire Experience curriculum in Talent Connection.
Manager/Peer Partner
Participate in team & department meetings. Manager/Peer Partner
Get to know your internal/external customers. Manager/Peer Partner
Review current events and news articles on AIG Contact Peer Partner
Global New Hire Guide Page 5
By the End of Your Second Month
So you’ve been here for about two months now. How are you feeling? Things
progressing as you expected? Talk to your manager or peer partner about it.
When you speak with them, you should feel comfortable and confident that
you’ve started down the right path in your AIG career.
Still feeling unsure? The activities below have been chosen to provide you the
extra support you’ll need once the excitement of your first day becomes a distant
memory. We want you to find meaning in the work you do here, so that every day
you come back looking forward to more!
Check √
Activity Support/Contact
Review your performance goals with your manager. Make updates as needed in Workday.
Manager/Peer Partner
Review the AIG Policy Portal on AIG Contact. Talk with your manager or peer partner about those that directly affect you.
Manager/Peer Partner
Create a Peer Networking Learning Action Plan. Peer Partner
Explore an advance that’s enhanced productivity for your function or business unit.
Manager/Peer Partner
Create your assessment profile in Globe Smart to learn your preferred work style and ways you can adapt to become more effective with others around the world.
Manager/Peer Partner
Download and install the Insurance Terms Glossary App to your company iPhone or other AIrwatch-supported device. With your manager or peer partner, identify some of the key terms used in your business unit.
Manager/Peer Partner
Visit your function or business unit website. Identify a resource there that has a direct impact on your role or your business results.
Peer Partner
Complete activities and learning outlined for Month 2 of the New Hire Experience curriculum in Talent Connection.
Manager/Peer Partner
Subscribe to a local or other industry-related publication. Manager/Peer Partner
Check-in with your manager to discuss your progress. Manager
Global New Hire Guide Page 6
By the End of Your Third Month
At this point, your daily routine should be well-established; the AIG
landscape should be clear. You should be able to complete your tasks
effectively and on time.
Feeling as if you’re falling behind in an area? That’s okay. Talk to your team
members, peer partner, or manager. They’re likely to have ideas that will
help you make progress in your work. Along with the tools, contacts, and
resources they may be able to offer, below are activities to support you in
becoming a productive and successful member of the AIG community.
Check √
Activity Support/Contact
Participate in function, business unit, or company-wide town halls.
Manager/Peer Partner
Participate in a team meeting by presenting a topic or idea, providing feedback, or raising a question.
Manager/Peer Partner
Participate in an Employee Resource Group event. Manager/Peer Partner
Discuss some of your unit’s internal or external customers. What are some of the successful tactics for addressing their needs?
Peer Partner
Attend a meeting with another business or functional group outside yours.
Manager/Peer Partner
Attend a local seminar offered by an industry provider/organization.
Peer Partner
Review progress on your Peer Networking Learning Plan with your manager.
Manager
Meet with your local executive to discuss what you have learned. Share your observations on processes, systems, etc. based on your prior experience and knowledge. While this may seem intimidating at first, it’s a great opportunity to start getting your name out there and begin networking!
Manager
Complete activities and learning outlined in Month 3 of the New Hire Experience curriculum in Talent Connection.
Manager/Peer Partner
Respond to the New Hire Pulse Survey with feedback on your experiences during your first 3 months with AIG.
Share feedback with your manager and peer partner on your expeience during your first 90 days at AIG.
Manager/Peer Partner
Global New Hire Guide Page 7
Congratulations! You’ve successfully completed your first 90 days. You now have many of the
tools and resources you’ll need to maximize your potential at AIG. Be sure to
make use of the tactics you’ve learned in these three months throughout your
career here. Don’t forget about the support networks you’ve created when
times get rough. We know you have what it takes to be a success!
Take a moment now to reflect. What tactics have been most effective in your
first 90 days? What were your most trying moments? How can you improve
your work when you encounter similar instances in the future? What
accomplishments brought you the most praise? The greatest satisfaction?
How are you collaborating with your colleagues and peers? What actions can
you take to assure your success continues?
Jot down your thoughts below.
Global New Hire Guide Page 8
Partnering For Success
Partnering for Success focuses on both what employees achieve and how they
achieve it, and emphasizes:
Clarity – knowing what is expected of people.
Capability – enhancing skills for now and the future.
Collaboration – underscoring the importance of partnership between
managers and employees.
At the center of Partnering for Success is the process itself, which officially kicks off
with the Year-End Review. First is the self-review, then the matrix and direct manager
reviews, followed by the performance conversation. Helping employees showcase
their talent and focus on areas to improve are descriptions of the 18 Behaviors that
Matter, from being “open to new ways of doing things” and “focused in stressful
situations,” to being “the source of many good ideas” and “willing to admit mistakes.”
Managers and employees alike can also take the Conversational Excellence
challenge, which invites people to imagine, “What would it feel like if the quality of our
conversations were more trusting, more engaging, just plain better?”. Performance
Conversations are included among the various types of conversations.
Visit the Partnering for Success site for additional information.
Global New Hire Guide Page 9
Day 90 and Beyond
Over the course of your first three months, your priorities have likely begun to shift
from learning about the organization and your role, to completing objectives and
making progress on your goals. By your fourth month, you should feel capable and
comfortable in your everyday tasks.
The following suggested learning activities should be accomplished across your
first year at AIG. Completing these will support your development and also serve
to enhance your career.
Technical Training
Once you have learned the basics of AIG, business-specific technical training is
important for furthering your career. Learning (visible under View by Role on the
Talent Connection Learning home page) is organized by job function and family.
From your fourth month on, check in regularly with your manager for the best
training suggestions.
Professional Profile
Use the Professional Profile in Workday to let your manager know about
your work experience, education and skills. You can click on the button
Import from LinkedIn to bring in your current LinkedIn profile.
Career Profile
The Career Profile (also found in Workday) is a great way to let your
manager know all that you’ve accomplished, as well as where you want to
go in your career. Update this frequently so that it accurately represents
you, your capabilities, and your interests.
New Hire Pulse Survey (Months 6 and 9)
You’ll once again receive an invitation to complete the New Hire Pulse Survey at
the close of the 6th and 9th months from your date of hire with AIG. While your
feedback is actively encouraged, participation is voluntary. All responses will be
confidential. We ask that you are thoughtful and reflective in completing the
survey, providing open and honest responses.
Global New Hire Guide Page 10
Most importantly, remember we are One AIG. Our success as an organization is a direct
reflection of your success and commitment.
Global New Hire Guide Page 11
Reference Guide – Website/Tool Links
AIG Contact AIG Policies Behaviors That Matter Conversational Excellence Diversity and Inclusion Employee Resource Groups Giving Back Global Job Grading Global New Hire Guide Global Hiring Manager Toolkit Global Peer Partner Toolkit Globe Smart Learning & Development Our Culture Partnering for Success Peer Networking Learning Action Plan Simplify AIG Talent Connection Workday
Global New Hire Guide Page 12
Navigating to the New Hire Experience Curriculum
1a. Access to Single Sign On? Click on Life and Career; Enter your Employee ID and LAN password.
b. Click on Talent Connection (under Popular Links)
Global New Hire Guide Page 13
1c. No Single Sign On? Navigate to the Talent Connection log-in screen; Enter your
Employee ID and password. The first time you log in, your password will be “welcome1”.
Global New Hire Guide Page 14
1d. Once logged into Talent Connection, click on the Learning tab (top of the page)
2. Select Individual Performance category in the left hand column, then select Welcome to AIG.
Global New Hire Guide Page 15
3. Sort by title, then highlight the New Hire Experience 2016 curriculum and click
Request.
The New Hire Experience 2016 curriculum will move to the transcript. When logged into Talent Connection, you will be able to launch any of the learning activities or download any of the documents included.
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