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Global Logistics & Supply Chains.pdf

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    Copyri ght 2013 by The McGraw-H il l Companies, In c. All ri ghts reserved.McGraw-Hill/Irwin

    Global Logistics& Supply Chains

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    6-2

    Region Country Name Logistics (Millions) GDP (Millions)

    Logistics as % of

    GDP

    North America Canada 128,490 1,510,957 8.50%

    Mexico 89,676 1,088,128 8.24%

    United States 1,173,720 14,264,600 8.23%

    Region 1,391,885 16,863,685 8.32%

    Europe Austria 25,907 415,321 6.24%

    Belgium 46,749 506,392 9.23%

    Czech Rep 16,418 217,077 7.56%

    Denmark 22,423 342,925 6.54%

    France 188,005 2,865,737 6.56%

    Germany 341,371 3,667,513 9.31%

    GrBritain 169,947 2,674,085 6.36%Greece 51,770 357,549 14.48%

    Hungary 8,721 156,284 5.58%

    Ireland 22,122 273,328 8.09%

    Italy 152,238 2,313,893 6.58%

    Netherland 83,106 868,940 9.56%

    Norway 44,475 456,226 9.75%

    Poland 54,920 525,735 10.45%

    Portugal 11,898 244,492 4.87%

    Spain 151,513 1,611,767 9.40%

    Sweden 44,864 484,550 9.26%

    Region 1,436,445 17,981,814 8.22%

    Pacific Rim Brazil 141,610 1,572,839 9.00%

    China 1,160,349 8,083,000 14.36%

    Egypt 15,219 162,164 9.38%

    India 114,846 1,209,686 9.49%

    Hong Kong 16,642 215,559 7.72%

    Japan 440,482 4,923,761 8.95%

    Korea S. 98,365 947,010 10.39%

    New Zealand 9,799 128,492 7.63%

    Russia 163,575 1,676,586 9.76%

    Saudi Arabia 30,067 481,631 6.24%

    Singapore 16,771 181,939 9.22%

    Turkey 65,494 729,443 8.98%

    Region 2,273,218 20,312,110 9.26%

    Other 4,648,152 15,492,391 30.00%

    Global 9,749,700 70,650,000 13.80%

    Table 11.2 Estimated 2008 national

    logistics cost

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    Understanding the complexityoflogistics in the a globaleconomy

    Setting the firm on a path

    through the stages ofinternational development Export/Import

    Local presence

    Globally integrated enterprise

    Managing the global supplychain differently from domesticoperations

    Global supply chain integration

    requires

    NASA photo View of the Earth seen by Apollo 17 crew traveling toward the moon

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    North American operating challenges Open geography

    Extensive transportation options

    Limited cross-border documentation

    European operating challenges Relatively compact geography Numerous political, cultural, regulatory

    and language situations

    Congested transportation infrastructure

    Pacific Rim operating challenges Island-based geography Relatively poor infrastructure

    Extensive water and air shipments totravel vast distances

    Complexity of logistics systems vary

    significantly in each major global region

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    3-5

    Logistics in a global economy face more

    complex operating characteristics

    Increased uncertainty results

    from

    Greater distances

    Longer leadtimes

    Decreased market knowledge

    Increased variability arises from

    Unique customer requirements

    Unique documentation

    requirements Shifting political environments

    Decreased control results from

    Extensive use of international

    service firms

    Potential customs requirements

    and trade restrictions bygovernments

    Decreased visibility results

    from

    Longer transit times Longer holding times

    Less ability to track shipment

    locations

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    6-6

    6

    INCOTERMS: What do they say about

    responsibilities for costs/activities?

    Source: ODM Group

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    Figure 11.1

    Generic International Strategies

    Transnational

    StrategyGlobal

    Strategy

    Multi-domestic

    Strategy

    No

    International

    Strategy

    Low High

    ForceTowardsLocal Responsiveness

    Force

    TowardsGlobal

    Integration

    High

    Low

    Source: Fitzsimmons, James and Mona Fitzsimmons (2011). Service Management: Operations,

    Strategy and Information Technology, Seventh Edition (New York: McGraw-Hill). Pg. 352.

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    Table 11.3

    Differential Characteristics of Global Services

    Development

    Stages

    Service

    Focus

    Marketing

    Strategy

    Delivery

    Strategy

    Management

    Strategy

    Human Resource

    Development

    No

    international

    strategy

    Standard

    product for

    local market

    Single

    strategy

    focused on

    local market

    Direct to customer Single simple

    financials

    Operated by

    entrepreneur with

    limited specialization

    Multi-domestic

    strategy

    Domestic

    marketing

    and delivery

    Domestic

    customers

    Collaboration Transaction

    driven with

    integrated

    financials

    Management with

    home country focus

    Global strategy Local marketcustomization

    Focused

    specific

    market areaswhich may

    cross

    international

    boundaries

    Subsidiaries with

    local presence

    Decentralized

    operations with

    local profitresponsibility

    Limited top

    management with

    internationalexperience

    Transnational

    strategy

    Global

    branding and

    integrated

    operations

    Global

    customers

    Worldwide flow of

    key resources

    Centralized

    planning in global

    sites

    International training

    and experience

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    Managing the global supply chain

    Five major differences between

    domestic and international

    operations

    Performance cycle

    structure

    Transportation

    Operational

    considerations

    Information

    systems integration Alliances

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    Longer performance cycles for international operations Domestic is measured in days

    International is measured in weeks or months E.g. fashion merchandise takes 30 to 60 days

    Reasons for longer order cycle to delivery cycle times Communication delays

    Financing requirements

    Special packaging requirements

    Ocean freight scheduling

    Slow transit times

    Customs clearance

    Overall this change requires higher asset commitment Inventory is in transit for longer periods

    Length of the performance cycle is a major

    difference

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    Removal of intermodal ownership and operation Reduced complexity of operation and tracking of international

    shipping

    Increased carrier privatization Government-owned carriers often costly and unreliable Privatization has led to increased availability of efficient carriers

    Relaxing of cabotage restrictions in European Union Increases trade efficiency

    E.g. US corporations save 10% to 15% in intra-European shipping costs Major constraints on physical infrastructure capacity

    Significantly increasing demand on port and airport capacities

    Infrastructure in much of the world was built over 50 years ago

    Transportation is impacted by four

    significant global changes

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    Systems integration typically

    lags the acquisition or merger

    used to make the enterprise

    global

    Requires a substantial capital

    investment

    Requires two system types to

    be integrated

    ERP system

    Global planning system

    Few firms have fully integrated

    global information systems or

    capability

    Information systems integration is a major

    challenge

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    Cost

    Transport mode

    Inventories

    Agents

    Financial risk

    Cargo risk

    Government

    agencies

    Administration

    Communication

    Cultural differences

    About 10% of U.S. GDP today

    Mainly truck and rail

    Lower levels, reflecting short-order, lead-time

    requirements and improved transport capabilities

    Modest usage, mostly in rail

    Low

    Low

    Primarily for hazardous materials, weight, safety

    laws, and some tariff requirements

    Minimal documentation involved (e.g., purchase

    order, bill of lading, invoice)

    Voice, paper-based systems adequate, with

    growing usage of electronic data interchange and

    Internet

    Relative homogeneity requires little product

    modification

    Estimated at 14% of world GDP today

    Mainly ocean and air, with significant intermodal

    activity

    Higher levels, reflecting longer lead times and

    greater demand and transit uncertainty

    Heavy reliance on forwarders, consolidators, and

    customs brokers

    High, owing to differences in currencies, inflation,

    levels and little recourse for default

    High, owing to longer and more difficult transit,

    frequent cargo handling, and varying levels of

    infrastructure development

    Many agencies involved (e.g., customs, commerce,

    agriculture, transportation

    Significant paperwork; the U.S. Department of

    Commerce estimates that paperwork cost for an

    average shipment is $250

    Voice and paper costly and often ineffective;

    movement toward electronic interchange but

    variations in standards hinder widespread usage

    Cultural differences require significant market and

    product adaptation

    Domestic International

    Domestic and International

    Characteristic Differentials

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    Logistics Performance Index (LPI)

    Measures a countrys performance across sixlogistical dimensions1. Efficiency of the clearance process by border

    control agencies, including customs

    2. Quality of trade- and transport-relatedinfrastructure

    3. Ease of arranging competitively priced shipments

    4. Competence and quality of logistics services

    5. Ability to track and trace consignments6. Timeliness of shipments in reaching the

    destination within the scheduled or expecteddelivery time

    14

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    Highest- and Lowest-Rated Countries

    Based on Overall LPI Score

    Country LPI Rank LPI Score

    Singapore 1 4.13Hong Kong,

    China2 4.12

    Finland 3 4.05

    Germany 4 4.03

    Netherlands 5 4.02

    2012 Rankings

    United States: Rank of 9th (3.93)

    United States: Rank of 14th (3.84)

    http://lpisurvey.worldbank.org/international/global?sort=asc&order=Countryhttp://lpisurvey.worldbank.org/international/global?sort=asc&order=LPI+Rankhttp://lpisurvey.worldbank.org/international/global?sort=asc&order=LPI+Scorehttp://lpisurvey.worldbank.org/international/global?sort=asc&order=LPI+Scorehttp://lpisurvey.worldbank.org/international/global?sort=asc&order=LPI+Rankhttp://lpisurvey.worldbank.org/international/global?sort=asc&order=Country
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    Option 1: Domestic Purchase (USA)

    Supplier

    Warehouse in

    Southern USA

    Customer

    Warehouse

    Manufacturing &

    Packaging Process

    OrderFulfillment

    Truckload

    Option 2: Purchase in China - Ocean Shipment

    China

    Supplier

    Customer

    Warehouse

    Supplier

    Warehouse in

    Southern USA

    Manufacturing &

    Packaging Process

    Order

    Fulfillment

    Inspection

    Process

    Truckload40 Ocean

    Cntr.

    The Global Supply Chain: Total Cost

    Example - Shipping Process

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    The Global Supply Chain: Total Cost

    Example - Shipping ProcessOption 3: Purchase in China - Air Shipment

    China

    Supplier

    Customer

    Warehouse

    Supplier

    Warehouse in

    Southern USA

    Manufacturing &

    Packaging Process

    Order

    Fulfillment

    Inspection

    Process

    TruckloadAir Transport

    What other services or distribution options can be added?

    Inspection?

    Smaller shipments from supplier to customer warehouse?

    Direct ship to end customer, bypassing customer warehouse?

    Smaller Shipments ???

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    The Global Supply Chain:

    Total Cost Example - Plastic Cups in ChinaUSA Cost China Cost by Ocean

    Raw Material Cost

    Resin 2.40 2.40

    Colorant 0.70 0.70

    Package 1.32 1.32

    QA Inspection N/A 0.15

    Tooling Amortization 2.00 1.00

    Molding Labor 0.35 0.18

    Assembly/Packaging Labor 3.75 0.15

    Freight 0.87 1.43

    Port Terminal Handling N/A 0.08

    STANDARD PURCHASE PRICE 11.39 7.41China Markup (10%) 0.74

    Duty/Broker fee N/A 0.19

    TOTAL COST TO BUYER 11.39 8.34

    PRICE WITH 30% PROFIT 14.81 10.84

    Inventory Carrying Cost (15%) N/A 0.82

    Comparison Cost 14.81 11.66

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    USA Cost China Cost by Ocean China Cost by Air

    Raw Material Cost

    Resin 2.40 2.40 2.40

    Colorant 0.70 0.70 0.70

    Package 1.32 1.32 1.32

    QA Inspection N/A 0.15 0.15

    Tooling Amortization 2.00 1.00 1.00

    Molding Labor 0.35 0.18 0.18

    Assembly/Packaging Labor 3.75 0.15 0.15

    Freight 0.87 1.43 4.63

    Port Terminal Handling N/A 0.08

    STANDARD PURCHASE PRICE 11.39 7.41 10.53

    China Markup (10%) 0.74 0.74

    Duty/Broker fee N/A 0.19 0.19

    TOTAL COST TO BUYER 11.39 8.34 11.46

    PRICE WITH 30% PROFIT 14.81 10.84 14.90

    Inventory Carrying Cost (15%) N/A 0.82

    Comparison Cost 14.81 11.66 14.90

    The Global Supply Chain:

    Total Cost Example - Plastic Cups in China

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    A list of general sourcing guidelines for

    use in decision makingTable 12.5 Sourcing Guidelines