Glenn and charlie

• 1. Welcome Katie Webb Katie Webb App Research and Development

2. Night Janitors work lacks direct benefits Katie Webb App Research and Development 3. Hofstra University Night Janitors Katie Webb App Research and Development 4. Katie Webb App Research and Development 5. Katie Webb App Research and Development 6. Katie Webb App Research and Development 7. Katie Webb App Research and Development 8. Katie Webb App Research and Development 9. Katie Webb App Research and Development 10. Katie Webb App Research and Development Interview Excerpts: Its an arduous job, but they rarely complain Benefits for their kids - free tuition if their daughters are admitted But they rarely see benefits while they work, no direct benefit 11. Katie Webb App Research and Development Anecdotal Observation of Night Custodians: Glenn and Charlie In a union, but bosses/administrators dont listen to ideas Work not seen by most students Go out of their way to do extra work Ask for nothing in return 12. Katie Webb App Research and Development Draft idea for app Have the students help to improve the night custodians job, since their bosses/administrators arent appreciating them adequately 13. Katie Webb App Research and Development 14. Katie Webb App Research and Development 15. Katie Webb App Research and Development 16. Katie Webb App Research and Development Ideation session outcome tangible appreciation app, similar to a message board posting thank you notes direct communication between staff and students, skip over administrators 17. Katie Webb App Research and Development Mechanics of the app app intended for students and staff would meet the need for janitorial appreciation how it works similar to communication apps with video, picture and text messaging with privacy setting 18. Katie Webb App Research and Development App research Description: Fastest way to send video messages Visually: uncluttered, focus on simply video messages makes it streamline and attractive Interactively: Sole focus is on quickly sending videos, either life or delayed. 19. Katie Webb App Research and Development App research Description: Swiping the screen and meet new people Visually: good quality video chatting, simplistic Interactively: translated random chat idea, whenever workers want encouragement, they can swipe and get a student on the other end to say thanks any time 20. Katie Webb App Research and Development Thank you