Give the Patrons What They Want: Content Management Systems & Web 2.0 Sally Gore, MS, MS LIS Head, Research & Scholarly Communication Services Lamar Soutter Library University of Massachusetts Medical School ?
Give the Patrons What They Want: Content Management Systems & Web 2.0
Apr 16, 2017
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Give the Patrons What They Want:Content Management Systems & Web 2.0
Sally Gore, MS, MS LISHead, Research & Scholarly Communication Services
Lamar Soutter LibraryUniversity of Massachusetts Medical School
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Overview• Subject guides, library guides and customized
web pages – why?• Subject guides, library guides and customized
web pages – who?• Subject guides, library guides and customized
web pages – how?– Tools you know, but might not think about– Open source products– Hosted products (LibGuides)
Note: This is NOT an instructional session for building a LibGuide.
Why? • Provide guidance • Connect at point of need• Build relationships• Give library a human face• Initiate discussion• Increase knowledge• Capture (keep?) attention
BENEFITSof subject guides
Depending upon how you choose to build your subject guides, they can be EASY!
Why? • Learning curve• Time commitment• Currency• Promotion / Marketing• Integration• Organization• ManagementCHALLENGES
of subject guides
YIELD
Who?YOU – now
• How do you keep up with information in different subject areas today?
• How do you organize this information?
• How much time do you spend on it?
• What tools do you use?• What limitations do you
face?
YOU – with subject guides
Determined, in large part, by “YOU now”.
The Library and our Patrons
The Library and our Patrons
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The Library and Ourselves
The Library and Ourselves
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How?• A Web 2.0 site allows users to interact and collaborate with each
other in a social media dialogue as consumers of user-generated content in a virtual community.
– Social networking (e.g, facebook, MySpace)– Blogs– Wikis– Video sharing– Social bookmarking– Mashups– Folksonomies
Wikipedia, http://en.wikipedia.org/wiki/Web_2.0
When did you first here the term “Web 2.0”?
Web
2.0
– A
Brie
f Rev
iew
Lights, Camera, Organization 2.0
• Free and/or open source examples of tools to help you organize, customize, and deliver information:
??• Delicious • WordPress• Scriblio• SubjectsPlus
• MediaWiki• Drupal• MyLibrary• LibData• Library à la Carte
Lights, Camera, Organization 2.0• LibGuides – 3rd party, vendor-supported, $, CMS
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A Closer Look
• Targeting an Audience– Department– Group of Patrons– Patients or Caregivers
• Highlighting Resources– Leadership– Cultural Awareness– Tools– Healthcare Quality &
Patient Safety
• Promoting a Service– Digital Repository– Scholarly Communications– Learning Lab
• Providing Education– How to…
• Organizing an Event– Professional Development
Targeting an Audience: Department
Targeting an Audience: Patron Group
Targeting an Audience: Patients & Caregivers
Other Audiences?
• Students – Medical, Nursing, Pharmacy, etc.• Residents and Fellows• Professional Organization• Working Group
• Your ideas?
Highlighting Resources: Leadership
Highlighting Resources: Cultural Awareness
Highlighting Resources: Tools
Highlighting Resources: Healthcare Quality & Patient Safety
Other Resources?
• eBook Collections• Remote Settings• Meeting Documents• Health Literacy
• Your ideas?
Promoting Services: Digital Repository
Promoting Services: Scholarly Communications
Promoting Services: Learning Lab
Other Services?• Copyright• Classes• Remote Settings
• Your ideas?
How to: Online Tutorials
How to: Collection to Accomplish Task
How to: Understand a Topic & Access Tools and/or Resources
Other “How To” Guides?• Build LibGuides• Use Endnote, Refworks, CiteSeer• Search PubMed, CINAHL• Use MICROMEDEX• Find patient education materials
• I KNOW you have ideas for these!
Organizing an Event: Professional Development
Last Thoughts, For You to Keep Thinking
• Play!• Assess yourself and/your staff before initiating
any guides. • Play!• Plan out policies, style guides, etc. before
initiating any guides.• Play!• Do Not Be Afraid!
Thanks!• UMass Medical School
– Nancy Linnehan– Nancy Harger– Lisa Palmer– Barb Ingrassia– Judy Nordberg– Len Levin– Penny Glassman
• Beth Israel Deaconess Medical Center– Nathan Norris
• Children’s Hospital Boston – Alison Clapp
• Mass General Hospital– Dan McCloskey
• MAHSLIN• NN/LM NER
Questions & Idea Sharing Time
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