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Gilt Insider by Jeff Bobula, Product Manager at Gilt Groupe NYC (gsummitX NYC)

Jan 13, 2015

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Gabe Zichermann

Jeff Bobula, Product Manager at Gilt Groupe NYC, came to gsummitX NYC on 9/10 to discuss the details of Gilt's loyalty program: Gilt Insider.
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Page 1: Gilt Insider by Jeff Bobula, Product Manager at Gilt Groupe NYC (gsummitX NYC)
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What are Flash Sales?

Daily SalesLimited Product QuantitiesMembers Only

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Essentially… a game.

12pm EST10 Minute Reservation on Products in Cart5 Items per Checkout

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Then we added ‘Noir’

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Gilt Noir

SecretExclusive SalesTop of WaitlistBirthday Gift

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But how do you reward everyone?

Point-Based EconomyRedefine EngagementDiversify benefits

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Points

Market decides ratesMarket choices shape benefits

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Redefine & Reward Engagement

VisitsSocial SharingMember ReferralsShopping

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Old-School Benefits

Free ShippingDiscountsShop with Points

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Perks & Access

Early PreviewEarly Shopping (30-minutes before public)Exclusive SalesConcierge Service / Personal Shopping

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Adding a game within the game ...

Everyone can play However they likeFor a richer experience of Gilt

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So, what does it look like?

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