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NG9-1-1 / LAND MOBILE RADIO & LTE / EMERGENCY NOTIFICATION
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NG9-1-1 / LAND MOBILE RADIO & LTE / EMERGENCY NOTIFICATION

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Copyright © 2014 Airbus DS Communications, Inc. All rights reserved.

Lights, Camera, NG9-1-1!

Diana Gijselaers

September 24, 2014

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Copyright © 2014 Airbus DS Communications, Inc. All rights reserved.

TODAY

•GIS

•Brief History of 9-1-1

•NG9-1-1 Basics

•How GIS is used in NG9-1-1

•NG9-1-1 Call Flow Skit

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Copyright © 2014 Airbus DS Communications, Inc. All rights reserved.

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WHAT IS GIS?

Geographic Information Systems

According to Esri: „A geographic information system

(GIS) integrates hardware, software, and data for

capturing, managing, analyzing, and displaying all

forms of geographically referenced information.‟

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Copyright © 2014 Airbus DS Communications, Inc. All rights reserved.

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WHAT DOES GIS DO?

Store, reference, combine, and analyze multiple

layers

Allows you to query based on geographic location

Allows you to Visualize data

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Copyright © 2014 Airbus DS Communications, Inc. All rights reserved.

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WHAT DOES GIS DO?

GIS works with geographic features and their

corresponding attribute information.

• Vector - Point, line, polygon representations of real

world features with associated attributes

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Copyright © 2014 Airbus DS Communications, Inc. All rights reserved.

WHAT IS 9-1-1?

According to NENA: The three-digit telephone number "9-1-1" has

been designated as the "Universal Emergency Number," for

citizens throughout the United States to request emergency

assistance. It is intended as a nationwide telephone number and

gives the public fast and easy access to a Public Safety Answering

Point (PSAP).

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Copyright © 2014 Airbus DS Communications, Inc. All rights reserved.

PRE 9-1-1

Confusion reigned over who to

call and where to send help!

Before 9-1-1

There was a different 7-digit number for each emergency service (Police, Fire, Ambulance)

People looked up these numbers in a local printed telephone directory – used one lately?

• Also refrigerator magnets and telephone stickers

Or you dialed “0” and asked an Operator to connect you to the Police, Fire Dept, etc.

You had to provide your name, your callback number, and describe your location in detail

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DAWN OF 9-1-1

For the first time, a single number to dial to

reach all emergency services, regardless

of service type, anywhere in the country

Nationwide Service Debuts (1968)

• Service – strictly voice

• Network – analog, circuit switched

• No callback number transmitted

• No location information

• No computers … just telephones!

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Copyright © 2014 Airbus DS Communications, Inc. All rights reserved.

BASIC 9-1-1

ANI Arrives (mid-1970’s)

• Service – voice centric

• Network – analog, circuit switched

• Data debuts – now have a callback number

• Analog call processing computer solutions

• Telephone separate from the computer

Beginnings of voice and data

working together to save lives Page 10

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ENHANCED 9-1-1

ALI Data (late-1970’s)

• Database lookup using ANI over a serial link

• Now have a number, a fixed location, and a name!

• Service – voice centric with minimal data (ALI)

• Networks – analog & digital (separate networks)

• Closest 3 emergency service agencies displayed

• Tandem (TDM) selective routing to servicing PSAP

• 1A2 key systems with terminal screen displays

• Computer Telephony Integration (CTI) in mid-1990s

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WIRELESS LOCATION

Phase 0

• 9-1-1 calls answered at a PSAP

• No callback number transmitted

• No location information transmitted

Phase I

• Callback number transmitted

• Cellular tower ID and service radius transmitted

Phase II

• Estimated caller location and confidence value

• Mapped ALI plots with lat/long (x,y) coordinates

• ALI retransmit updates location for callers in motion

New data affects networks along with CPE and

PSAP operationsPage 12

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ENHANCED 911 DIAGRAM - WIRELINE

LEC

Central

Office

911

Database

Voice + ANI

Voice + ANI

PSAP

911

Tandem

Local Exchange

Carrier (LEC)

reports phone

number, name, and

physical address to

911 database

providers.

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911 Tandem

Office

Selective

Router

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ENHANCED 911 DIAGRAM - WIRELESS

Voice + ANI

PSAP

911 Tandem

Office

Selective

Router

Voice + ANI + p-

ANI + Phase I or

Phase II location

information

911

Database

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HOW IS GIS USED IN E9-1-1?

Confirming/validating emergency caller‟s

location

Display emergency caller‟s location on a

map

Provide vehicular routing

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Copyright © 2014 Airbus DS Communications, Inc. All rights reserved.

E9-1-1 LOCATION VALIDATION & CALL ROUTING

Master Street Address Guide (MSAG) – A data base of street

names and house number ranges within their associated defining

Emergency Services Zones (ESZs) and their associated

Emergency Service Numbers (ESNs) to enable proper routing of 9-

1-1 calls. Primary functions: validate address and assign ESN.

Selective Router (SR) – The routing of a 9-1-1 call to the proper

PSAP based upon the location of the caller. Selective routing is

controlled by the ESN which is derived from the customer location.

Selective Routing Data Base (SRDB) – The routing table that

contains telephone number to ESN relationships which determine

the routing of 9-1-1 calls.

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Arrival of IP• TCI / IP-based packet-switched networks

o Voice over Internet Protocol (VoIP)

• Geo-spatial IP selective routers

o Location Information Services (LIS)

• “ALI” embedded in IP data stream

• No longer arrives on a separate serial link

• Transitional implementations via gateways

o Translate CAMA to IP; backward compatibility

• ESINets – Emergency Services IP Networks

• Industry is currently finalizing Next Gen i3 standards

• Secure Text, Video, Pictures, Telematics, Medical Data

NEXT GENERATION 9-1-1

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NENA NG9-1-1 – I3 ELEMENTSSIMPLIFIED DIAGRAM (WITH ENGLISH SUBTITLES!)

Legacy

PSAP

ESInet

ECRF

LNG

NENA i3 or

SIP capable

PSAPESRP

LIS

LVF

BCFLPGSubscriber

Database

Carrier

TDM

Networks

Carrier

IP

Networks

Internet Based

Service

Providers

Telematics /

Telemetrics

Providers

Multi-Media

Location Info

9-1-1 Call

Routing

Control

Gateway

Gateway

Pictures, Video, Graphics

Border Control

Subscriber Info

InputsOutputs

PRFPolicy

Routing

Function

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ESINET COMPONENTS & GIS

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Border Control Function

(BCF)

Location Information

Server

(LIS)

Emergency Services Routing

Proxy

(ESRP)

Location Validation Function

(LVF)

PSAP

Emergency Call Routing Function

(ECRF)

Spatial Information

Function

(SIF)

Mapping

Legacy Network Gateway

(LNG)

9-1-1 Authority

GIS Data

PRF

ESInet

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Copyright © 2014 Airbus DS Communications, Inc. All rights reserved.

HOW IS GIS USED IN NG9-1-1?

Location Validation

Geospatial Call Routing

Confirming/validating emergency caller‟s

location

Display emergency caller‟s location on a

map

Provide vehicular routing

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Copyright © 2014 Airbus DS Communications, Inc. All rights reserved.

ACT I: GIS DATA PROVISIONING

GIS Data is created at the local level

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BCF ESRP

LVF

PSAP

ECRF

Map

Spatial Information

Function

(SIF)

Local Government/

9-1-1 Authority GIS

Data

SIF – Spatial Information Function

• Base database for NG9-1-1 – maintains copies of required

GIS layers

•Nearly all location related data is derived from the SIF

•SIF supplies data for the ECRF/LVF and map views for

alternate PSAPs

•Provisioned by the 9-1-1 Authority, or other government

agencies

•Provides an interface between an authoritative copy of GIS

data and Functional Elements within the ESInet

Here‟s

your GIS

Data

Provision GIS Data

Edit & QA/QC GIS

Data

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• Road Centerline - Required

• Emergency Services Boundary - Required

•Authoritative Boundary- Required

•Address Points – Strongly Recommended

Optional GIS Dataset for ECRF/LVF – can be useful to particular ECRF/LVF

implementations to facilitate the URI mapping of invalid or incomplete civic location

•States or Equivalents – Strongly Recommended

•Counties or Equivalents – Strongly Recommended

•Municipal Boundary – Strongly Recommended

GIS DATA PROVISIONED BY THE SIF

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Emergency Service Boundary

Service URN – Service Uniform Resource Name

nena:service:sos

Route URI – Route Uniform Resource Identifier

[email protected]

NEW FIELDS TO NG9-1-1

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HOW IS GIS USED IN NG9-1-1?

920 NE 5TH PL, Gainesville, FL

1020 NE 5TH PL, Gainesville, FL

1107 NE 5TH PL, Gainesville, FL

Location Validation – greater accuracy with address points

preDir Street Low High Comm State O/E ESN

NE 5TH PL 920 929

Gaines

ville FL B 1

NE 5TH PL 1004 1035

Gaines

ville FL B 1

NE 5TH PL 1102 1115

Gaines

ville FL B 1

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LOCATION VALIDATION

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E9-1-1

MSAG

Tabular database

NG9-1-1

LVF

GIS database

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HOW GIS IS USED IN NG9-1-1

Geospatial call routing – ECRF GIS Query

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Location coordinate

of emergency call

PSAP Boundary with

Service URN

Route URI from

PSAP boundary

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HOW GIS IS USED IN NG9-1-1

Route to a PSAP

Route to Mobile Command Center

Route to a Queue

Geospatial call routing

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CALL ROUTING

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E9-1-1

Selective Router

Tabular query

NG 9-1-1

ECRF

GIS query

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Copyright © 2014 Airbus DS Communications, Inc. All rights reserved.

BENEFITS OF GIS AND NG9-1-1

Allows call validation to an address point, not just a

street based address range

Enables on the fly call routing changes that take

effect within minutes

Allows 9-1-1 calls to routed based on location to a

specific PSAP or call queue

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Copyright © 2014 Airbus DS Communications, Inc. All rights reserved.

ACT II: NG9-1-1 LOCATION VALIDATION

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Location Information

Server

(LIS)

Location Validation Function

(LVF)

Emergency Call Routing Function

(ECRF)

Spatial Information Function

(SIF)

9-1-1 Authority

GIS Data

Is this a valid

location in GIS? YES or NO

LIS – Location Information Server

•Calling devices query the LIS

•Civic addresses are validated prior to being stored

in the LIS by the LVF – validated against the GIS

•Returns a PIDF-LO (Presence Information Data

Format – Location Object) – can be a civic

address or a geo-coordinate

LVF – Location Validation Function

• Pre-validation, validates before loading to the LIS

database

•Similar to MSAG, verifies that the civic location

matches a known address in the 9-1-1 Authorities

service area

•Able to validate an address, not just address range

•Receives as input: PIDF-LO and service URN –

returns – location validation

•Queried by LOST protocol

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ACT III: NG9-1-1 GEOSPATIAL CALL ROUTING

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Emergency Services Routing

Proxy

(ESRP)

Location Validation Function

(LVF)

PSAP

Emergency Call Routing Function

(ECRF)

Spatial Information Function

(SIF)

Mapping

9-1-1 Authority

GIS Data

Where do I route

the call?

Route to PSAP A

ESRP – Emergency Services Routing Proxy

• Call routing engine

•Closest thing to a selective router in NG9-1-1

•Uses the ECRF(GIS) to choose how to route a

9-1-1 call

ECRF – Emergency Call Routing Function

• Provides GIS based Next Generation call

routing

•Replaces legacy selective router databases

•Allows for alternate dynamic call routing

•Receives as input: PIDF-LO and service

URN– returns –route URI

•Queried by LoST protocol

PRF

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Presence Information Data Format – Location

Object

<civicAddress xml:lang=”en-US”

xmlns=”urn:ietf:params:xml:ns:pidf:geopriv10:civicAddr”>

<country>US</country>

<A1>Colorado</A1>

<A3>Grand Junction</A3>

<A6>Main</A3>

<STS>St</STS>

<HNO>123</HNO>

</civicAddress>

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Service Uniform Resource

Name

nena:service:sos

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Route Uniform Resource

Identifier

[email protected]

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Location-to-Service Translation

<?xml version="1.0" encoding="UTF-8"?> <findService

xmlns="urn:ietf:params:xml:ns:lost1" recursive="true"

serviceBoundary="value"> <location id="627b8bf819d0bcd4d"

profile="civic"> <civicAddress

xmlns="urn:ietf:params:xml:ns:pidf:geopriv10:civicAddr">

<country>US</country> <A1>Colorado</A1>

<A3>Grand Junction</A3> <RD>Main</RD>

<STS>ST</STS> <HNO>123</HNO> </civicAddress>

</location> <service>urn:service:sos</service>

</findService>

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WHAT TO TAKE AWAY

‘Check’ Your NG9-1-1 GIS Checklist:

Do you know the Importance of GIS in NG 9-1-1

environment?

Do you understand NG9-1-1 Call Flow and which components

rely on GIS?

Is your current GIS data ready for NG9-1-1?

Is your GIS data in sync and consistent with the MSAG and

ALI?

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